Sandals Ochi Beach Resort

Ocho Rios, Jamaica

The hotel

The largest in the Sandals chain, this adult resort offers two holidays for the price of one. Atop a fabulously verdant hillside you'll find the Butler Village, a collection of luxury villas with shared pools surrounded by bright flowers, and the Great House, which boasts a stunning main pool with intimate cabanas. Experience an evening of live music and old-fashioned cocktails at the first speakeasy bar in the Caribbean — but, do you know the password?! Jump aboard the "Hop" bus and head across the road to the Riviera Seaside and Ochi Beach Club, fronting a beautiful stretch of white sand with a boardwalk that extends out to sea. Enjoy a beachside cocktail, soak up some sun or sail the waves of the Caribbean sea on the infamous sunset catamaran cruise, alternatively, the resorts Playmakers will be sure to get the party started with various pool games! Perhaps pool volleyball is not on your agenda? — no problem! Scattered across the resort, you will find various quiet pools for a more relaxed vibe and don't forget, a sumptuous treatment at the Red Lane® Spa will help ease you into your tropical Caribbean getaway. The Amphitheatre is the entertainment hub of the resort, hosting live Reggae nights, Talent Shows and live dancers, the perfect way to experience and celebrate the Jamaican culture. Keep a look out for the daily 'Footprint', the resorts very own newspaper, highlighting the days events and activities. After undergoing a $60 million renovation the resort now features 16 gourmet dining options and a brand new Ochi Beach Club, among other additions — a resort not to be missed!

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Just outside Ocho Rios, on the beautiful north coast of Jamaica. Transfer time from Montego Bay Airport: 1 hour 45 minutes.

Hotel information

519 rooms and suites. The Great House and Butler Villas are located on the hillside of St. Ann Mountains, perfect for a more private romantic setting. Guests can use the complimentary shuttle service to the Riviera Seaside and Ochi Beach Club which is located across the road and enjoy the beautiful surroundings and facilities. All rooms with air-conditioning, satellite TV, complimentary WiFi access, telephone, iPod dock with alarm clock, private bath/shower, amenity kit, coffee maker, safe, iron and board, hairdryer and 1 king-size bed. All room types sleep maximum 2 adults. Great House Luxury Rooms overlook the gardens and mountains, and have bathroom with shower/tub combination.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Riviera Bamboo Grove Deluxe Rooms are located on the first through third floors of the Harbour Club and overlook the lush gardens from the balcony, with bathroom complete with shower/tub combination.

Riviera Bamboo Grove Premium Rooms are located on the ground through third floors of the Ginger Lily building, and feature bathroom with shower/tub combination and balcony and porch, with views of the resort's pool and gardens.

Riviera Honeymoon Luxury Rooms have views of the tropical gardens from the balcony, and feature bathroom with shower/tub combination.

Riviera Grande Luxe Rooms are located on the top floors of the Harbour Club building. These rooms feature bathroom with shower/tub combination, sitting area and balcony with views of the tropical gardens.

Great House Oceanview Rooms are spacious rooms, featuring bathroom with shower/tub combination and balcony with views of the Caribbean Sea.

Honeymoon Hideaway Luxury Club Level Garden Cottages are located on the ground and first floors of the Riviera Cottages, and feature bathroom with shower/tub combination and large balcony with views of the resort's famous Banyan trees and gardens. These rooms include Club Sandals service.

Riviera Beachfront Club Level Rooms are spacious, airy rooms and feature bathroom with shower/tub combination and picture windows offering beach and ocean views. These rooms include Club Sandals service.

Honeymoon Grande Luxe Poolside Villa Club Level are located on the ground and first floors of exclusive tropical hamlets, complete with French doors opening out to a semi-private pool. These rooms include Club Sandals service.

Butler Village Poolside One-Bedroom Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and an oversized patio or balcony leading to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Poolside One-Bedroom Villa Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Club Level Rooms are open-plan spacious rooms, featuring bathroom with shower/tub combination, living area and large balcony with views of the beach and Caribbean Sea. These rooms include Club Sandals service.

Butler Village Honeymoon Oceanview One-Bedroom Poolside Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and oversized balcony with views of the pool, gardens and ocean. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Penthouse Club Level Rooms have enviable ocean views from their top-floor location, bathroom with shower/tub combination and large balcony. These rooms include Club Sandals service.

Great House One-Bedroom Butler Suites feature a large living room, two TVs, bathroom with shower/tub combination and an oversized balcony with views of the gardens, pool and ocean. These Love Nest® Suites include Sandals Butler Service.

Butler Village One-Bedroom Poolside Villa Estate Suites are located on the ground and first floors of an exclusive collection of villas, each with large living room, bathroom with shower/tub combination and French doors leading out to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Oceanview One-Bedroom Poolside Villa Suites are located in prime positions from which to enjoy views of the ocean, with airy living area, bathroom with shower/tub combination and private patio or veranda leading to a shared bluff-style pool deck, with 180 degree views of the Caribbean Sea. These Love Nest® Suites include Sandals Butler Service.

Riviera Beachfront One-Bedroom Butler Suites feature large living room, expansive bedroom, bathroom with a sunken Roman-style whirlpool and walk-in shower, and an oversized balcony with ocean views. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront One Bedroom Butler Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Romeo & Juliet One-Bedroom Villa Suite with Private Pool Sanctuary are unique rooms and feature it's own walled courtyard, large bathroom with walk-in shower and sunken bath tub, lounge and fully-equipped kitchen, and Roman-style private pool with water feature, outdoor rain shower and a hot tub. These Love Nest® Suites include Sandals Butler Service.

Butler Villa with 4 One-Bedroom Suites and Private Pool are standalone private villas, perfect for small groups. Surrounded by lush tropical gardens, each building comes complete with 4 suites, each with a large bedroom, living area and marble en-suite bathrooms, and finished with an oversized balcony or patio beside the villa's private pool. These Love Nest® Suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am–10:00pm daily

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities. In addition, you will also have 24-hour room service. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 16 dining options: Bayside (International), Le Gourmand (classic French cuisine, breakfast and dinner, reservations required for dinner), The Jerk Shack (authentic Jamaican Jerk specialities), The Southern Table (buffet breakfast and lunch, à La Carte cuisine from the American South for dinner), Tapas on the Riviera (mixture of international flavours, open till late), Vista Gourmet/Sky Terrace (Buffet breakfast and lunch, à la carte Seafood menu for dinner), Valentino's (Italian cuisine, dinner only, reservations required), The Reef Terrace (Caribbean), Manor House (Jamaican), Dino's Pizzeria (wood-fired pizza oven), Great House Café (jerk pork and chicken, sandwiches and salads, open till late), Neptune's (Mediterranean dinner only), Kimonos (entertaining Teppanyaki, dinner only, reservations required), Soy (sushi bar, dinner only), Kelly's Dockside (à la carte cuisine, dinner only, reservations required), The Mariner's Seaside Bar & Grill and Bella Napoli Pizzeria. Chocolate Buffet night once a week. 11 bars and cocktail lounges including 3 swim-up pool bars, The Rabbit Hole speakeasy bar and Ethel's Piano Bar. Please note: Restaurants are not all open every night.

Nightly entertainment, theme nights, beach parties, cocktail parties, disco and piano bar.

7 main swimming pools, 1 scuba pool, 22 hot tubs across the resort, 98 villa pools and 3 cold plunge pools. Largest Red Lane® Spa* in the Sandals chain and Red Lane® Fitness Centre. 30 ft rock climbing wall, volleyball, floodlit tennis courts, basketball, croquet, giant chess, table tennis and shuffleboard. Unlimited green fees at Sandals Golf & Country Club (free transfers, caddies mandatory*). Scuba-diving* (free for certified divers, fee applies to others), kayaks, snorkelling, windsurfing, Hobie cats, paddle boards and aqua trikes.

SnapShots photo shop*. Gift shops. Laundry/dry-cleaning service*. Exchange Bureau. Island Routes tours and excursions desk*. Complimentary WiFi access in all room categories. Complimentary shuttle service to Riviera Seaside and Ochi Beach Club.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6736)
  • Very good (2593)
  • Average (1052)
  • Poor (460)
  • Terrible (322)
Image of the Tripadvisor rating Terrible customer service

Sep 18, 2020 mhunter62 Lawrenceville, GA

First of all, I have not stayed at a Sandals resort. I booked a week there back in April for travel in November of this year. I had Sandals book my flight for me. Big mistake. They booked me with Spirit Air which is a whole other review. I receive an email from Spirit Air the first of September stating that my flights had been changed. I would be… Read more
First of all, I have not stayed at a Sandals resort. I booked a week there back in April for travel in November of this year. I had Sandals book my flight for me. Big mistake. They booked me with Spirit Air which is a whole other review. I receive an email from Spirit Air the first of September stating that my flights had been changed. I would be flying out a day later than originally booked, at 10pm to arrive at a stop over at 2am and then my next flight to Jamaica would the following day. So basically arriving 3 days into my booking with Sandals. It stated in the email that if I had a problem I should contact Sandals directly. Which I did immediately. After going through the recorded gymnastics of being connected to someone who could help I was put on hold for 30 min. When I finally got someone and told them my problem, they said I needed to talk to the flight desk. On hold again for 30 min. Spoke with the flight desk and put on hold numerous times to be told I had to contact Spirit myself and either cancel or change the flight. I asked about dates available that I could change my flight to and was again transferred and put on hold for 30 min. Once I finally got some dates to change my flight, I tried contacting Spirit which was not easy and Sandals had no direct number for me to call.. After looking on line, I determined there were no flights that would work. I called Sandals again to initiate cancellation and was put on and off hold and transferred for at least 3 hours. Was told to call back the next day first thing because they were sure they could get me on a flight for the original date. They cold not. Before I got it all cancelled between airline and resort, I had spent a total of 8 hours. I will NEVER use Sandals or Spirit for travel. I can't imagine what I would go through if I had any trouble during my flights. Read less
Image of the Tripadvisor rating Awsome as ALWAYS

Sep 7, 2020 carongoodall West Kelowna, Canada

Second time to this resort, it is amazing. Never crowded when I go in off season. Been butler and concierge service. Both equally handy. But butler...come on, that’s a life long bucket list. You won’t know what I mean till you try it! Concierge do so much for you that you don’t realize the headache unless you’ve just booked “luxury” level. Have… Read more
Second time to this resort, it is amazing. Never crowded when I go in off season. Been butler and concierge service. Both equally handy. But butler...come on, that’s a life long bucket list. You won’t know what I mean till you try it! Concierge do so much for you that you don’t realize the headache unless you’ve just booked “luxury” level. Have someone book all my res’s and excursions...yes please, I’ll be at the pool while you work on that thanks. Non sto food and snacks and booze if you want it. Read less
Image of the Tripadvisor rating Best first Sandals Vacation

Aug 27, 2020 x31Katie Aylesbury, United Kingdom

We actually stayed in November 2018 but I am super late writing this! We landed in Jamaica Kingston airport just after 5pm, the flight from the UK took just over 10 hours so we were pretty tired. We waited for our bags, a note on this, there are people wo will try and help you take your bags off and take them to where they need to be. They will… Read more
We actually stayed in November 2018 but I am super late writing this! We landed in Jamaica Kingston airport just after 5pm, the flight from the UK took just over 10 hours so we were pretty tired. We waited for our bags, a note on this, there are people wo will try and help you take your bags off and take them to where they need to be. They will also expect a tip. We politely declined and got our bags and went through to find the Sandals arrival lounge. Here we gave our names and sat down for some champagne whilst we waited for our transport. I must say that it was a bit hectic as there were staff telling you to get in line then you’d find out it wasn’t for you so you’d sit back down. Then someone would move your bags and you worried it wasn’t going to the right place. Once this was all sorted, we had to tip the person who took our bags 200 feet from the airport to the back of the Sandals mini bus, so be prepared for that. We had done our research before coming, so we knew that there was about a 2-hour drive to Ochi. The driver spoke about different areas of interest on route but because it was dark it was difficult to make out what we were looking at. The driver asked if we wanted to stop for a toilet break but we all declined and just wanted to get there. We’d booked a Honeymoon Hideaway Luxury Club Level Garden Cottage, with it being club level we were escorted to the private club level lounge where we signed in on ipads and were then taken to our rooms. The Garden Cottage we had was in the most ideal location we could have asked for. We were on the beach side, far enough away from any of the music areas but close enough to be able to walk easily to anything we wanted. The room had a double sink, hair dryer, shower/bath, mini fridge, coffee machine, iron and board, two wall mirrors, one full length mirror and one light up mirror with a magnify mirror, safe, a UK plug socket in the wall, air con and a fan. There was nothing else we could think of that we would have required in the room. It was cleaned daily, and we had a turn down service nearly every evening. The fridge was stocked with the wine and beer and was topped up daily. There is no free rose wine, which is a shame, but you can pay for it if you wanted. We also had a spirit cupboard with Gin, Vodka and other bits. We left little notes of what we wanted in the room for drinks and most of the time they were there when we got back. We had a wonder round the resort, it was pretty late into the night but we found our way easily enough to the beach bar which had late night food overlooking the water. The next day we explored the entire resort, it is huge! The beach side and hill side are separated by a public road. There is a Sandals bus which runs every 5-10 mins and takes you back and forth. We also booked all of our restaurants for the week, the only place that was not open was Valentinos. I have to tell you that the staff here are the best, they are so friendly and accommodating. There are so many pools to choose from, our favourite was on the beach side by Neptunes. This pool had a swim up bar and playmakers. The playmakers are staff who are there to keep you entertained. I was dubious on whether this would be something we would enjoy; I was very wrong. They were excellent. They would dance, play games, sing, laugh and jump around the pool. There were foam parties, music, competitions. Honestly it was the most fun we could have ever wished for. The Rabbit hole is the place to be in the evenings. Get the secret password from staff to get in. There is a stage, seating up and down stairs and a bar. The most amazing singers and service. Get the Moscow Mule to drink! We tried to eat at every restaurant available but given we were only there 10 days there was no way we could do it. Breakfast was at Sky Vista which had a buffet. The bacon is the best! We also managed to have breakfast at the Southern Table on the hillside which served the same. Highlight’s for us was the Sushi bar – this completed exceeded what I would have expected. The French restaurant had the best dinner food by far and the service was second to none. We went to Kimonos, and I was a little disappointed by it. The chef we had seemed to be a stand in, all the other tables had really engaging chefs who were chopping the food and trying to get it into your mouth by throwing it, making big flames and making hearts into the food. Our chef just cooked and left; he really didn’t entertain. The trip to go on is the Dunns River Falls boat trip. Ochi has a dock where the Sandals boat sits and takes you to the falls. Bring water shoes for this, or you can borrow some on the boat for $5 I think! The climb is great and not as scary as you would think. On the way back on the boat you go snorkelling and then are served lunch and then the party starts. There is a DJ, people coming around pouring shots in your mouth and everyone is dancing and taking part. We will never forget that moment. We would like to say a particular thanks to Tariq and Mario who we became friends with. They are an absolute credit to Sandals. We even had lunch with Tariq on our last day and he took us to the bus to say goodbye. Thank you Sandals for making our first holiday together so special. Read less
Image of the Tripadvisor rating GREAT JOB TO THE CHIEF ENGINEER, GENERAL MANAGER AND ENGINEERING TEAM!

Aug 18, 2020 ElenaHoskins Canada

I must say a great job in particular to the propertys’ Chief Engineer, General Manager and Engineering Team On the upkeep of the property. In comparison to my visit last year and my most recent visit to a breakfast event last month I must say the property is in much better Condition!!! Keep it up!
Image of the Tripadvisor rating Unreliable

Jul 31, 2020 C1731ITmichellem

Due to COVID-19, my husband and I had to check out early and the Front Desk gave me the option to apply 2 nights of our trip towards a new vacation if we booked it immediately. We booked the trip, paid a $250 deposit, and were told the paperwork for the voucher would be provided at checkout the next morning. When we checked out we were told it… Read more
Due to COVID-19, my husband and I had to check out early and the Front Desk gave me the option to apply 2 nights of our trip towards a new vacation if we booked it immediately. We booked the trip, paid a $250 deposit, and were told the paperwork for the voucher would be provided at checkout the next morning. When we checked out we were told it wasn’t ready and would be mailed to our house in 2 weeks. The voucher never arrived and when contacted, Sandals Customer Service said we had to file a claim through the travel insurance company. Our claim sat for 100 days before being denied. Sandals was contacted again and had no answers for me. They promised to have a resolution in 24-72 hours but it has been over a week and they are non-response to my attempts to contact them. Do not trust this company unless you have everything in writing UPFRONT. Read less