Sandals Ochi Beach Resort

Ocho Rios, Jamaica

The hotel

The largest in the Sandals chain, this couples resort offers two holidays for the price of one. Atop a fabulously verdant hillside you'll find the Butler Village, a collection of luxury villas with shared pools surrounded by bright flowers, and the Great House, which boasts a stunning main pool with intimate cabanas. Experience an evening of live music and old-fashioned cocktails at the first speakeasy bar in the Caribbean — but, do you know the password?! Jump aboard the "Hop" bus and head across the road to the Riviera Seaside and Ochi Beach Club, fronting a beautiful stretch of white sand with a boardwalk that extends out to sea. Enjoy a beachside cocktail, soak up some sun or sail the waves of the Caribbean sea on the infamous sunset catamaran cruise, alternatively, the resorts Playmakers will be sure to get the party started with various pool games! Perhaps pool volleyball is not on your agenda? — no problem! Scattered across the resort, you will find various quiet pools for a more relaxed vibe and don't forget, a sumptuous treatment at the Red Lane® Spa will help ease you into your tropical Caribbean getaway. The Amphitheatre is the entertainment hub of the resort, hosting live Reggae nights, Talent Shows and live dancers, the perfect way to experience and celebrate the Jamaican culture. Keep a look out for the daily 'Footprint', the resorts very own newspaper, highlighting the days events and activities. After undergoing a $60 million renovation the resort now features 16 gourmet dining options and a brand new Ochi Beach Club, among other additions — a resort not to be missed!

Amenities

  • Bar
  • Hot tub
  • Spa
  • Windsurfing
  • Sailing
  • Scuba Diving
  • Golf
  • Tennis
  • Restaurant
  • Kayaking
  • Snorkelling
  • Wedding

Where is it

Just outside Ocho Rios, on the beautiful north coast of Jamaica. Transfer time from Montego Bay Airport: 1 hour 45 minutes.

Hotel information

519 rooms and suites. The Great House and Butler Villas are located on the hillside of St. Ann Mountains, perfect for a more private romantic setting. Guests can use the complimentary shuttle service to the Riviera Seaside and Ochi Beach Club which is located across the road and enjoy the beautiful surroundings and facilities. All rooms with air-conditioning, satellite TV, complimentary WiFi access, telephone, iPod dock with alarm clock, private bath/shower, amenity kit, coffee maker, safe, iron and board, hairdryer and 1 king-size bed. All room types sleep maximum 2 adults. Great House Luxury Rooms overlook the gardens and mountains, and have bathroom with shower/tub combination.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Riviera Bamboo Grove Deluxe Rooms are located on the first through third floors of the Harbour Club and overlook the lush gardens from the balcony, with bathroom complete with shower/tub combination.

Riviera Bamboo Grove Premium Rooms are located on the ground through third floors of the Ginger Lily building, and feature bathroom with shower/tub combination and balcony and porch, with views of the resort's pool and gardens.

Riviera Honeymoon Luxury Rooms have views of the tropical gardens from the balcony, and feature bathroom with shower/tub combination.

Riviera Grande Luxe Rooms are located on the top floors of the Harbour Club building. These rooms feature bathroom with shower/tub combination, sitting area and balcony with views of the tropical gardens.

Great House Oceanview Rooms are spacious rooms, featuring bathroom with shower/tub combination and balcony with views of the Caribbean Sea.

Honeymoon Hideaway Luxury Club Level Garden Cottages are located on the ground and first floors of the Riviera Cottages, and feature bathroom with shower/tub combination and large balcony with views of the resort's famous Banyan trees and gardens. These rooms include Club Sandals service.

Riviera Beachfront Club Level Rooms are spacious, airy rooms and feature bathroom with shower/tub combination and picture windows offering beach and ocean views. These rooms include Club Sandals service.

Honeymoon Grande Luxe Poolside Villa Club Level are located on the ground and first floors of exclusive tropical hamlets, complete with French doors opening out to a semi-private pool. These rooms include Club Sandals service.

Butler Village Poolside One-Bedroom Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and an oversized patio or balcony leading to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Poolside One-Bedroom Villa Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Club Level Rooms are open-plan spacious rooms, featuring bathroom with shower/tub combination, living area and large balcony with views of the beach and Caribbean Sea. These rooms include Club Sandals service.

Butler Village Honeymoon Oceanview One-Bedroom Poolside Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and oversized balcony with views of the pool, gardens and ocean. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Penthouse Club Level Rooms have enviable ocean views from their top-floor location, bathroom with shower/tub combination and large balcony. These rooms include Club Sandals service.

Great House One-Bedroom Butler Suites feature a large living room, two TVs, bathroom with shower/tub combination and an oversized balcony with views of the gardens, pool and ocean. These Love Nest® Suites include Sandals Butler Service.

Butler Village One-Bedroom Poolside Villa Estate Suites are located on the ground and first floors of an exclusive collection of villas, each with large living room, bathroom with shower/tub combination and French doors leading out to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Oceanview One-Bedroom Poolside Villa Suites are located in prime positions from which to enjoy views of the ocean, with airy living area, bathroom with shower/tub combination and private patio or veranda leading to a shared bluff-style pool deck, with 180 degree views of the Caribbean Sea. These Love Nest® Suites include Sandals Butler Service.

Riviera Beachfront One-Bedroom Butler Suites feature large living room, expansive bedroom, bathroom with a sunken Roman-style whirlpool and walk-in shower, and an oversized balcony with ocean views. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront One Bedroom Butler Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Romeo & Juliet One-Bedroom Villa Suite with Private Pool Sanctuary are unique rooms and feature it's own walled courtyard, large bathroom with walk-in shower and sunken bath tub, lounge and fully-equipped kitchen, and Roman-style private pool with water feature, outdoor rain shower and a hot tub. These Love Nest® Suites include Sandals Butler Service.

Butler Villa with 4 One-Bedroom Suites and Private Pool are standalone private villas, perfect for small groups. Surrounded by lush tropical gardens, each building comes complete with 4 suites, each with a large bedroom, living area and marble en-suite bathrooms, and finished with an oversized balcony or patio beside the villa's private pool. These Love Nest® Suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am–10:00pm daily

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities.

  • Free Wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 16 dining options: Bayside (International), Le Gourmand (classic French cuisine, breakfast and dinner, reservations required for dinner), The Jerk Shack (authentic Jamaican Jerk specialities), The Southern Table (buffet breakfast and lunch, à La Carte cuisine from the American South for dinner), Tapas on the Riviera (mixture of international flavours, open till late), Vista Gourmet/Sky Terrace (Buffet breakfast and lunch, à la carte Seafood menu for dinner), Valentino's (Italian cuisine, dinner only, reservations required), The Reef Terrace (Caribbean), Manor House (Jamaican), Dino's Pizzeria (wood-fired pizza oven), Great House Café (jerk pork and chicken, sandwiches and salads, open till late), Neptune's (Mediterranean dinner only), Kimonos (entertaining Teppanyaki, dinner only, reservations required), Soy (sushi bar, dinner only), Kelly's Dockside (à la carte cuisine, dinner only, reservations required), The Mariner's Seaside Bar & Grill and Bella Napoli Pizzeria. Chocolate Buffet night once a week. 11 bars and cocktail lounges including 3 swim-up pool bars, The Rabbit Hole speakeasy bar and Ethel's Piano Bar. Please note: Restaurants are not all open every night.

Nightly entertainment, theme nights, beach parties, cocktail parties, disco and piano bar.

7 main swimming pools, 1 scuba pool, 22 hot tubs across the resort, 98 villa pools and 3 cold plunge pools. Largest Red Lane® Spa* in the Sandals chain and Red Lane® Fitness Centre. 30 ft rock climbing wall, volleyball, floodlit tennis courts, basketball, croquet, giant chess, table tennis and shuffleboard. Unlimited green fees at Sandals Golf & Country Club (free transfers, caddies mandatory*). Scuba-diving* (free for certified divers, fee applies to others), kayaks, snorkelling, windsurfing, Hobie cats, paddle boards and aqua trikes.

SnapShots photo shop*. Gift shops. Laundry/dry-cleaning service*. Exchange Bureau. Island Routes tours and excursions desk*. Complimentary WiFi access in all room categories. Complimentary shuttle service to Riviera Seaside and Ochi Beach Club.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6210)
  • Very good (2463)
  • Average (948)
  • Poor (421)
  • Terrible (279)
Image of the Tripadvisor rating The best vacation ever

Jul 19, 2019 andreawilcox

My husband and I went to Sandals Ochi for our honeymoon. It was an absolute dream come true. We were expecting to be in heaven there, but it was even more than we expected. The staff were so friendly and had the best personalities. Everyone is ready with a smile and a hello. The beach party was amazing with incredible entertainers! Our room was so… Read more
My husband and I went to Sandals Ochi for our honeymoon. It was an absolute dream come true. We were expecting to be in heaven there, but it was even more than we expected. The staff were so friendly and had the best personalities. Everyone is ready with a smile and a hello. The beach party was amazing with incredible entertainers! Our room was so comfy and the view was incredible. The speakeasy and the piano bar were our favorite nighttime activities, but we did wish they started a little earlier in the night. Booking excursions through Sandals made our trip really easy and we felt safe as well. The food was great (especially at the restaurants that require reservations) and the drinks were never too strong, so we were able to keep drinking all day without overdoing it. Nothing was ever crowded since there were so many beach coves, pools, restaurants, and other places to be. When we left the resort, I cried on the way to the airport, I was so sad to leave. The Sandals experience is just above and beyond. We can't wait to check out more Sandals resorts in the future! Read less
Image of the Tripadvisor rating 1yr Anniversary

Jul 19, 2019 Williamg7742 Mount Laurel, New Jersey

We had a Great time, food was awesome, room was a lil dated but all around we had a Outstanding Time. Our Butlers Lilian & Jason was the best they went above and beyond for us and they also surprised us with a Anniversary gift that was the highlight of our trip... thank you again!!
Image of the Tripadvisor rating Fantastic Time! VIP Vacations Rocks!!

Jul 19, 2019 johnroberts420 Lehigh Valley, Pennsylvania

Booked a trip for my birthday with VIP Vacations at Ochi Beach. We just had the best time!!! The rooms and grounds could definitely use a bit of work, but the service, the food, the people, everything about it was amazing. The agent i worked with at VIP was so helpful in teaching me about the property before i showed up, it felt like i was there… Read more
Booked a trip for my birthday with VIP Vacations at Ochi Beach. We just had the best time!!! The rooms and grounds could definitely use a bit of work, but the service, the food, the people, everything about it was amazing. The agent i worked with at VIP was so helpful in teaching me about the property before i showed up, it felt like i was there already before we got there! I knew the lay of the land so well and am already planning my next trip back. Thank you Sandals and Thank you VIP Vacations Inc!! Read less
Image of the Tripadvisor rating Read This Before you Spend Money on Sandals

Jul 19, 2019 ReachLM

In mid-July 2019, my wife and I stayed at the Sandals Ochi Resort, in the Romeo and Juliet Suite (7334), with butler service. Below is a list of items we experienced. *Shuttle Transport from Airport - Shuttle will take you almost 2 hours – air conditioning is a great thing - There is a stop about halfway through. The driver recommended us to try… Read more
In mid-July 2019, my wife and I stayed at the Sandals Ochi Resort, in the Romeo and Juliet Suite (7334), with butler service. Below is a list of items we experienced. *Shuttle Transport from Airport - Shuttle will take you almost 2 hours – air conditioning is a great thing - There is a stop about halfway through. The driver recommended us to try the rum. A small cup (12oz) filled with ice, rum and fruit punch will cost you $8 each *Unreliable Wifi in the room - Regardless if you get the premium package ($80) *Broken glass (large shard about half the size of your palm) in our private pool (which is about 4ft deep). - I picked it up from the bottom of the pool while testing my dive mask before scuba diving the next day. I set the glass on the ledge next to the broken waterfall (keeping it in view and without it being a safety hazard), wondering if someone would notice it. It stayed in place for two days before I gave it to housekeeping, and when I told her where I found it and how long it had been there, she responded as if it were no big deal. *Broken drainage cap in our private pool - Presented a trip hazard for anyone in the pool and arguably a real safety issue with the sharp edges uncovered. Facilities said they would fix it but never did *Oil slick in our private spa - Facilities came in with a pool net, turned on the jets, and said it was ok. I’m curious on what type of training the team goes through to use a net to catch oil. We did not use the spa. One could argue it being a health hazard. *Private waterfall with our pool never worked - Facilities personnel came on day two, said he would fix but never did. The waterfall is one of the main selling points for my wife and I to reserve the Romeo and Juliet Suite. *Extremely Slow Service - The general staff was almost always overly slow to serve food or beverage (few exceptional people noted below) - Wait times on drinks was an average of 10 minutes - Only 1 blender and 2 servers per bar, regardless of how crowded it was - Not uncommon for servers to forget your drink. This happened several times to the wife and me. Thinking we were all alone in this, we had short conversation with other guests, it was found our concerns were not isolated to us. *Sky Terrace - 2 hours before getting food, and it wasn’t worth the wait I can promise you that *Soy - Great Sushi, but the server forgot about my drink twice and took 40 minutes for Sashimi (9 slices of raw fish) *Glass bottom boat tour - A 30-minute boat ride cruising the coastline discussing other resorts - Was told by the boat crew if we didn’t like the tour, to keep it to ourselves “ya mon” *Weddings - No less than three weddings at our resort - Located on the resort - Wedding and Reception locations restrict other resort guests from using those areas - Rowdy guests that come with the weddings changed the relaxing atmosphere into a party atmosphere. One morning while I was diving, my wife went to the beach and was unable to enjoy a drink near the bar. This was due to a group of guys who did not appear to be with significant others and created an uncomfortable atmosphere. This experience has left my wife feeling very uncomfortable overall, and we feel misled about the Ochi resort when we booked while staying at the Sandals St. Lucia Regency La Toc Resort in 2017. *Candlelight Dinner interrupted - My wife and I purchased the candlelight dinner experience on the beach and were interrupted by one of the drunk wedding guests as she stumbled down to the water in front of us just a couple of feet from our table. My wife and I paid good money to relax and enjoy a romantic dinner. The staff saw this and had every opportunity to correct it, but did not. - Here is a question for executives. Curious to know why it’s acceptable for wedding guests to walk through my dinner, but not ok for non-wedding guests to use the dock during a reception dinner. *Diving - The quality of diving wasn’t great but it wasn’t bad either. The wreck dive had some pretty good swim through areas. *Dive shop assistants - Do not have a basic knowledge base to answer simple dive questions or classes related. I asked about what paperwork is required for one of the dive courses and they told me to go find and ask a scuba instructor. I watched it happen to other guests too. I felt so bad I stepped in and helped the couple and answered their basic scuba questions. This resulted in the couple moving forward and taking the course… You’re welcome Sandals *Initial reporting of concerns received to the butler elite service desk. - The gentleman we spoke to when we asked to see someone regarding some concerns responded with, "well, I'll listen to you." I would say it wasn't what he said, but how he said it. His tone was interpreted as if our concerns weren't important. As we were telling him our concerns, we felt we were getting push back. At that point, we stopped the conversation and requested to see someone in management above him. *Meeting with Resort Management - Maxine and Tsoxroy are very nice and professional people. They listened to what we had to say and offered compensation of 20,000 points (the equivalent of $500 credit), but during checkout, we discovered in order to receive this we had to sign legal paperwork. Inside the document, statements were broad enough to include prohibiting us from sharing any aspect of our time in Jamaica, whether positive or negative with friends, family, etc. - What is truly disappointing is that you have a billion-dollar company putting a value of 20,000 points (roughly $500 credit) in exchange for my wife and I to never discuss this incident (7 days’ worth of experiences). *Onsite Medical - this is out-sourced to Omega Medical. - Some guests may have to get medically cleared to dive. If you can’t get a hold of your doctor, an onsite doctor can assess you and provide the medical signature required to clear you for $120. - Should you require off-hours assistance, the nurse is on call for free. - The doctor is a required fee of $295. However, you will be charged $500 upfront, and you will be refunded the difference minus the original fee and any meds. I recommend bringing your own meds. The prices are really expensive. A small tube of hydrocortisone and a box of Advil is $110. *Checking out - As Sandals Select Members we feel rejected and retaliated against for expressing our concerns and not accepting the terms of silence. - Adding insult to injury management had our butler deliver the legal documents to us during check out. This is was extremely unprofessional as they put someone who was not involved right in the middle of the situation which was way above his pay grade. I believe this to be a poor tactic on management to use the butler’s relationship with us (in good standing) to sign the documents. - Nobody from Management showed up to follow up from our conversation the day prior and we were not provided the parting gifts of the shirts and bottle of rum as part of the Select membership level we currently hold. In closing, my wife and I have discussed and agree that Sandals Ochi was a complete disappointment and has deterred us from wanting to stay at any of the other Sandals Resorts in the future. It’s unfortunate, because we really had a great time in St. Lucia at the La Toc Resort in 2017. My wife and I paid a lot of money for a premium vacation, expecting it to be stress-free. We walked away feeling unsatisfied, retaliated against, rejected, and stressed. I feel this could have been resolved if management had handled this differently. Currently we are scheduled for a Grenada trip with Sandals in 2021. However, given recent events we are considering canceling our trip. For those that have read this review and still wish to continue to experience Sandals, Ochi, please request or visit the following individuals. *Roger/Reynaldo - Excellent Butlers - proactive and professional. Always giving recommendations for good times and solution finders. *Shantaul - excellent bartender at the Lounge Bar (hillside). Great for conversation and recommending different beverages *Tanisha - Kelly's dining Supervisor - excellent customer service. Always checks on you to ensure you're taken care of. *David - Kelly's dining server = excellent server. *Clayton - Dive Instructor - Really good guy and even came in on his day off to ensure I successfully completed my required dives needed for my PADI Advanced Diver Certification. This guy truly went above and beyond to ensure I was taken care of. Read less
Image of the Tripadvisor rating Sandals Ochi Beach Resort

Jul 18, 2019 Guide443192

Overall our experience was great!. Staff and food were great. They offer many food choices. They also offered many pools however one pool was in need of a really good cleaning (Ochi beach). Maintenance and up keep to the entire resort needs more improvement.