Sandals Ochi Beach Resort

Ocho Rios, Jamaica

The hotel

The largest in the Sandals chain, this adult resort offers two holidays for the price of one. Atop a fabulously verdant hillside you'll find the Butler Village, a collection of luxury villas with shared pools surrounded by bright flowers, and the Great House, which boasts a stunning main pool with intimate cabanas. Experience an evening of live music and old-fashioned cocktails at the first speakeasy bar in the Caribbean — but, do you know the password?! Jump aboard the "Hop" bus and head across the road to the Riviera Seaside and Ochi Beach Club, fronting a beautiful stretch of white sand with a boardwalk that extends out to sea. Enjoy a beachside cocktail, soak up some sun or sail the waves of the Caribbean sea on the infamous sunset catamaran cruise, alternatively, the resorts Playmakers will be sure to get the party started with various pool games! Perhaps pool volleyball is not on your agenda? — no problem! Scattered across the resort, you will find various quiet pools for a more relaxed vibe and don't forget, a sumptuous treatment at the Red Lane® Spa will help ease you into your tropical Caribbean getaway. The Amphitheatre is the entertainment hub of the resort, hosting live Reggae nights, Talent Shows and live dancers, the perfect way to experience and celebrate the Jamaican culture. Keep a look out for the daily 'Footprint', the resorts very own newspaper, highlighting the days events and activities. After undergoing a $60 million renovation the resort now features 16 gourmet dining options and a brand new Ochi Beach Club, among other additions — a resort not to be missed!

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Just outside Ocho Rios, on the beautiful north coast of Jamaica. Transfer time from Montego Bay Airport: 1 hour 45 minutes.

Hotel information

519 rooms and suites. The Great House and Butler Villas are located on the hillside of St. Ann Mountains, perfect for a more private romantic setting. Guests can use the complimentary shuttle service to the Riviera Seaside and Ochi Beach Club which is located across the road and enjoy the beautiful surroundings and facilities. All rooms with air-conditioning, satellite TV, complimentary WiFi access, telephone, iPod dock with alarm clock, private bath/shower, amenity kit, coffee maker, safe, iron and board, hairdryer and 1 king-size bed. All room types sleep maximum 2 adults. Great House Luxury Rooms overlook the gardens and mountains, and have bathroom with shower/tub combination.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Riviera Bamboo Grove Deluxe Rooms are located on the first through third floors of the Harbour Club and overlook the lush gardens from the balcony, with bathroom complete with shower/tub combination.

Riviera Bamboo Grove Premium Rooms are located on the ground through third floors of the Ginger Lily building, and feature bathroom with shower/tub combination and balcony and porch, with views of the resort's pool and gardens.

Riviera Honeymoon Luxury Rooms have views of the tropical gardens from the balcony, and feature bathroom with shower/tub combination.

Riviera Grande Luxe Rooms are located on the top floors of the Harbour Club building. These rooms feature bathroom with shower/tub combination, sitting area and balcony with views of the tropical gardens.

Great House Oceanview Rooms are spacious rooms, featuring bathroom with shower/tub combination and balcony with views of the Caribbean Sea.

Honeymoon Hideaway Luxury Club Level Garden Cottages are located on the ground and first floors of the Riviera Cottages, and feature bathroom with shower/tub combination and large balcony with views of the resort's famous Banyan trees and gardens. These rooms include Club Sandals service.

Riviera Beachfront Club Level Rooms are spacious, airy rooms and feature bathroom with shower/tub combination and picture windows offering beach and ocean views. These rooms include Club Sandals service.

Honeymoon Grande Luxe Poolside Villa Club Level are located on the ground and first floors of exclusive tropical hamlets, complete with French doors opening out to a semi-private pool. These rooms include Club Sandals service.

Butler Village Poolside One-Bedroom Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and an oversized patio or balcony leading to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Poolside One-Bedroom Villa Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Club Level Rooms are open-plan spacious rooms, featuring bathroom with shower/tub combination, living area and large balcony with views of the beach and Caribbean Sea. These rooms include Club Sandals service.

Butler Village Honeymoon Oceanview One-Bedroom Poolside Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and oversized balcony with views of the pool, gardens and ocean. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Penthouse Club Level Rooms have enviable ocean views from their top-floor location, bathroom with shower/tub combination and large balcony. These rooms include Club Sandals service.

Great House One-Bedroom Butler Suites feature a large living room, two TVs, bathroom with shower/tub combination and an oversized balcony with views of the gardens, pool and ocean. These Love Nest® Suites include Sandals Butler Service.

Butler Village One-Bedroom Poolside Villa Estate Suites are located on the ground and first floors of an exclusive collection of villas, each with large living room, bathroom with shower/tub combination and French doors leading out to the semi-private pool. These Love Nest® Suites include Sandals Butler Service.

Butler Village Oceanview One-Bedroom Poolside Villa Suites are located in prime positions from which to enjoy views of the ocean, with airy living area, bathroom with shower/tub combination and private patio or veranda leading to a shared bluff-style pool deck, with 180 degree views of the Caribbean Sea. These Love Nest® Suites include Sandals Butler Service.

Riviera Beachfront One-Bedroom Butler Suites feature large living room, expansive bedroom, bathroom with a sunken Roman-style whirlpool and walk-in shower, and an oversized balcony with ocean views. These Love Nest® Suites include Sandals Butler Service.

Riviera Honeymoon Beachfront One Bedroom Butler Suites are as above. These Love Nest® Suites include Sandals Butler Service.

Butler Village Honeymoon Romeo & Juliet One-Bedroom Villa Suite with Private Pool Sanctuary are unique rooms and feature it's own walled courtyard, large bathroom with walk-in shower and sunken bath tub, lounge and fully-equipped kitchen, and Roman-style private pool with water feature, outdoor rain shower and a hot tub. These Love Nest® Suites include Sandals Butler Service.

Butler Villa with 4 One-Bedroom Suites and Private Pool are standalone private villas, perfect for small groups. Surrounded by lush tropical gardens, each building comes complete with 4 suites, each with a large bedroom, living area and marble en-suite bathrooms, and finished with an oversized balcony or patio beside the villa's private pool. These Love Nest® Suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am–10:00pm daily

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities. In addition, you will also have 24-hour room service. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 16 dining options: Bayside (International), Le Gourmand (classic French cuisine, breakfast and dinner, reservations required for dinner), The Jerk Shack (authentic Jamaican Jerk specialities), The Southern Table (buffet breakfast and lunch, à La Carte cuisine from the American South for dinner), Tapas on the Riviera (mixture of international flavours, open till late), Vista Gourmet/Sky Terrace (Buffet breakfast and lunch, à la carte Seafood menu for dinner), Valentino's (Italian cuisine, dinner only, reservations required), The Reef Terrace (Caribbean), Manor House (Jamaican), Dino's Pizzeria (wood-fired pizza oven), Great House Café (jerk pork and chicken, sandwiches and salads, open till late), Neptune's (Mediterranean dinner only), Kimonos (entertaining Teppanyaki, dinner only, reservations required), Soy (sushi bar, dinner only), Kelly's Dockside (à la carte cuisine, dinner only, reservations required), The Mariner's Seaside Bar & Grill and Bella Napoli Pizzeria. Chocolate Buffet night once a week. 11 bars and cocktail lounges including 3 swim-up pool bars, The Rabbit Hole speakeasy bar and Ethel's Piano Bar. Please note: Restaurants are not all open every night.

Nightly entertainment, theme nights, beach parties, cocktail parties, disco and piano bar.

7 main swimming pools, 1 scuba pool, 22 hot tubs across the resort, 98 villa pools and 3 cold plunge pools. Largest Red Lane® Spa* in the Sandals chain and Red Lane® Fitness Centre. 30 ft rock climbing wall, volleyball, floodlit tennis courts, basketball, croquet, giant chess, table tennis and shuffleboard. Unlimited green fees at Sandals Golf & Country Club (free transfers, caddies mandatory*). Scuba-diving* (free for certified divers, fee applies to others), kayaks, snorkelling, windsurfing, Hobie cats, paddle boards and aqua trikes.

SnapShots photo shop*. Gift shops. Laundry/dry-cleaning service*. Exchange Bureau. Island Routes tours and excursions desk*. Complimentary WiFi access in all room categories. Complimentary shuttle service to Riviera Seaside and Ochi Beach Club.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6731)
  • Very good (2593)
  • Average (1052)
  • Poor (460)
  • Terrible (319)
Image of the Tripadvisor rating Run far and fast!

Jun 24, 2020 HLAZD Atlanta, Georgia

Our actual stay is July 4 to 11 2020. (We are going for a family wedding). This is our first trip and I was excited and I'm not anymore...we haven't even made it to Sandals yet and I am not impressed. Our initial resort was Sandals Southcoast, however due to covid-19 we were moved to Montego Bay on June 11 2020. I'm not upset about the move...I'm… Read more
Our actual stay is July 4 to 11 2020. (We are going for a family wedding). This is our first trip and I was excited and I'm not anymore...we haven't even made it to Sandals yet and I am not impressed. Our initial resort was Sandals Southcoast, however due to covid-19 we were moved to Montego Bay on June 11 2020. I'm not upset about the move...I'm upset about how it's been handled. At Southcoast we were in a basic beach front walk out suite (specifically because we wanted the first floor)...when we called sandals regarding the move we were put in a 2nd floor concierge gbt room and told the difference would be taken care of. The agent told me she sent an email to accounting to zero out the difference. We were put in the gbt room as it was the "price comparable room" to our original Southcoast room and the only left (supposedly). We really wanted the swim out lagoon room and were willing to pay a small difference but told it was unavailable. Well when we checked online the swim out room was available. After 2 phone calls we were able to get upgraded to the swimout room for a small fee, (that fee was the difference between the swimout and gbt room according to sandals website) and still told the difference from gbt and Southcoat original would be credited. A week later I check my credit card statement and I've been charged the difference in the rooms, after we have paid the swimout upgrade fee!! I call Sandals to dispute the charge, I'm told a supervisor will call me back in 72 hours, and they don't. I call back on the 4th day and am transferred to a supervisor to be told an investigation has to be opened and phone calls have to be reviewed. So I still don't have the difference back! At this point I am at least 3 phone calls in and 3 hours of phone time in and I am beyond annoyed and frustrated. I fail to see how Sandals has been the number one resort for 11 years running because they definitely don't know their right from their left or how to communicate or solve a problem. None of the agents seems to have properly documented anything in the notes, or we have gotten conflicting stories about the notes and lastly we didn't choose to move resorts...Sandals moved us...and they seem to not be understanding that!! After this trip and this hassle I have NO desire to go back! Read less
Image of the Tripadvisor rating Honeymoon Nightmare!

May 26, 2020 PTree034 Saco, Maine

Where do I begin with this review!? Homophobic, Rude, Disgusting, Cheap, Inconvenient, Overpriced and so much more - and I'm being kind! My husband and I were married for 24 hours when we decided to land in this horrible Country. Granted, I should have done the research I did a few hours after we got there - I take responsibility for that. But… Read more
Where do I begin with this review!? Homophobic, Rude, Disgusting, Cheap, Inconvenient, Overpriced and so much more - and I'm being kind! My husband and I were married for 24 hours when we decided to land in this horrible Country. Granted, I should have done the research I did a few hours after we got there - I take responsibility for that. But the way we were treated and the conditions of the resort were outrageous. Having specified we were both men in my reservations (that were made through sandals.com) they should have known this. We were Mr and Mrs the ENTIRE TIME - and we are both clearly the stereotype of a "man" as we are both men. It was so embarrassing at checkin to be called Mr and Mrs when they were the ones that picked us up and bussed us in. The lounge at the airport and the "butlers lounge" at the resort were musty, stained and gross. We were greeted promptly and taken to our room by one of our two butlers. I have no desire to name names.. Our "villa" was located far from everything up on a hill which required the butler to drive a gas powered golf cart up to the room every time we wanted to leave. We could have walked but couple the walk with waiting for the bus (that takes you off the resort onto a public street to get to the "beach side" of the resort), taking the bus then getting to the other side it would take 45 mins. The Villa itself resembled a 20+ year old room with a sofa I didn't even want to sit on. The bathroom was very simple without a soaking tub. The bed was fine but there were divots on the wall from the bed post slamming against the area (for years and years) from (use your imagination). The carpet was gross, and the layout was strange - we were thankful to have A/C. We had upper respiratory symptoms the entire week as I'm sure the air filters were disgusting. Our first butler was fine, the first night we wanted to stay in the room as it was late in the day and raining so he took our dinner orders. While he was texting the day butler our breakfast order I looked at his phone and she texted back "Another man couple???" - this gave us a horrible feeling.. The food came and was a C- at best. In the morning our next butler arrived and she was more pleasant. She took us on a tour of the resort and instructed us on how to use the cell phone to get in touch with them. She could tell we were terrified and asked us if everything is ok. We said everything was fine because when you are in a country like Jamaica (and you are gay and on your honeymoon) you DO NOT say anything off color. You have no idea what could be done to your food and drink. The tipping policy is LUDICROUS!! Why Sandals WHY CAN'T YOU TIP THESE PEOPLE!? Luxury included!?!? What a JOKE! I can only imagine what these employees are paid. They only people that were pleasant to interact with were the butlers and we are allowed to tip them. Some guests tip, some don't. Some employees take the tips, some don't. They HORRIFY their employees with the fear of being fired over accepting tips. Tips are what make people want to be excellent at what they do! I tried to tip and it was such an odd experience my husband asked me to stop. The employees are completely miserable! The staff (aside from the butlers) were so SO off-putting. We were laughed at, ignored, staff rolled their eyes at us - you name it. Bartenders ignored us at the small pool/beach bar and were horrible in their body language. The beach chairs were gross and falling apart. Music was blaring at 11am at the beach with no one dancing - enjoying the music or relaxing. They have massive red Sandals signs screwed into the sides of the hills and mountains (to remind us we were in hell). The drinks were so weak and poor tasting (how you mess up a vodka soda I'll never know). We were ignored by resort photographers. There were staff members trying to sell us bottles of wine at 2pm at the pool because our butlers tipped them off that we had reservations at the Italian restaurant (it was completely disgusting by the way). I said to the guy "How could I know what wine I want to drink at 2pm in the afternoon for dinner when I haven't even seen a menu?" He laughed and said "I guess that's right." They were trying to sell us another vacation the entire time. Every single day when we returned to our room there was a lame brochure waiting for us. We WILL NEVER vacation with Sandals again. We went to the speakeasy one night and the staff thought we were "shoppers" trying to bust them over tipping.. My husband has an insulin pump and they thought it was a "wire" - I wish I was making this up!! Of course when they questioned us we were actually having a good time. They put a stop to that! We went to the spa for overpriced really subpar massages - when we left the obviously gay 20 something kid at the register again called us Mr and Mrs, we could not believe it. Honestly I'm getting sick of reliving this horrible trip so I'll end with this.. It was the worst trip we have ever been on. This is a third world country with a third world way of thinking about the world and those that live in it. It was the most expensive trip we have ever taken and honestly we should have been paid to spend any amount of time there. We needed to pep ourselves up every day to even leave the room! The food was gross, the employees were terrible, the room was gross, the drinks were bad, the shows were laughable they were so poor. We could NOT WAIT TO LEAVE - in fact we looked into it on day three as my husband was in tears. My advice is to go anywhere else in the Caribbean. I've been to many many of the islands and have never experienced what we experienced at Ochi. Sandals is a complete joke! What you see on television is NOT what you get unless you are spending $10,000USD+ for the week. They should be ashamed to treat people this way! Completely poor, if I could give zero stars I would! Read less
Image of the Tripadvisor rating Couldn’t wait to leave

May 23, 2020 Aesquires1

Not impressed with the butlers we had. One was off sick and we barely saw the other one. This is a party resort, don’t expect to be able to sit by a pool / beach without extremely rubbish very, very loud music blasting in your ears. Ok so there is one tiny pool that is quiet, but it’s in the shade and freezing cold. Room shabby. Food pretty… Read more
Not impressed with the butlers we had. One was off sick and we barely saw the other one. This is a party resort, don’t expect to be able to sit by a pool / beach without extremely rubbish very, very loud music blasting in your ears. Ok so there is one tiny pool that is quiet, but it’s in the shade and freezing cold. Room shabby. Food pretty average other than Soy which is fab. Very loud drunk young Americans everyone. Couples resort???? Nope! Wedding parties and work groups, not couples, partying. The staff are amazing though. Read less
Image of the Tripadvisor rating Butlers Richard and Jeremy

Apr 22, 2020 10taylort

Richard and Jeremy were fantastic! We first visited Ochi for our honeymoon and had such a great experience we decided to come back. We even requested to have the same Butlers because they were so great. Richard and Jeremy took care of anything and everything we couldve imagined and made our stay something we will never forget. We HIGHLY recommend… Read more
Richard and Jeremy were fantastic! We first visited Ochi for our honeymoon and had such a great experience we decided to come back. We even requested to have the same Butlers because they were so great. Richard and Jeremy took care of anything and everything we couldve imagined and made our stay something we will never forget. We HIGHLY recommend Richard and Jeremy they are so friendly and made our trip completely stress free! They also make the best drinks! We could not have asked for better service and would highly recommend Richard and Jeremy to anyone visiting. We cant wait to see them again! Read less
Image of the Tripadvisor rating Fantastic Trip to Jamaica!

Apr 19, 2020 PetePortland_OR Portland, OR

Traveled to Sandals Ochi November 2019. Cleaned my purse just now and found a list of names of some of the people that made our stay magnificent in Jamaica! Right off the bat there was a little misunderstanding in the reservation when we arrived. The concierge, I so wish that I remembered his name, was excellent in sorting through everything. … Read more
Traveled to Sandals Ochi November 2019. Cleaned my purse just now and found a list of names of some of the people that made our stay magnificent in Jamaica! Right off the bat there was a little misunderstanding in the reservation when we arrived. The concierge, I so wish that I remembered his name, was excellent in sorting through everything. Ultimately we ended up with a better room so close to the lobby. We had multiple occasions to speak with the concierge, different people, and it was ALWAYS so positive! I was directed to an excellent pool to swim my laps. Almost no one ventured there....had terrific workouts day after day. The Southern Buffet was wonderful....I have to say thank you to Letman and Kemar for their excellent service! The spa was so much fun! Had two young ladies working on me....had delightful conversation about Jesus!! Thank you to Reuben, Trecia, Ruth Ann and JNicole. There was precious young woman that cleaned our room..Tanjay?? It was a name that I am unfamiliar with..precious woman. So blessed to meet her. So many dear people that served us so beautifully....the sushi was amazing, loved the ox tail. The singers...WOW!!! The woman singer, don't remember her name, looked a little bit like Diana Ross....amazing! The young man vocalist could win American Idol. His vocal range was off the chart! What delightful entertainers. All and all we had a marvelous time! Read less