Sandals Royal Plantation Ocho Rios

Ocho Rios, Jamaica

The hotel

The most exquisite all-Butler resort to ever call the Caribbean home, Sandals Royal Plantation quite simply redefines luxurious island escapism. Sitting on a bluff overlooking not one, but two silky sand twin-cove beaches, the intoxicating sanctuary grants each of its 74 sumptuous suites heart-stopping views of the ocean and exclusive Butler Service. Bask blissfully on glorious golden-sand coves, where you can spend countless hours soaking in the sunshine and sipping on 'mangosas' delivered by unobtrusive Beach Butlers, or unwind with a relaxing treatment in the exclusive Red Lane® Spa.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

Situated just outside Ocho Rios, on the northern coast of Jamaica. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

74 suites, all with ocean views and Sandals Butler Service. All suites have French balconies, custom-made mahogany furniture, air-conditioning, plush robes, iron and board, hair dryer, 32" cable TV, in-suite bar, complimentary WiFi access, CD player, 1 king-size bed, sleeping maximum 2 adults. Marquis Oceanfront Butler Suites are located in the East Wing, and are spacious rooms with living space.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Regent Oceanfront Butler Suites are located in the West Wing in an oceanfront setting. Each room has a marble bath tub and a living space.

Viceroy Honeymoon Oceanfront Butler Suites are located in the East Wing and are open-partition rooms separating the living space and bedroom, and feature a marble bath tub.

Monarch Oceanfront Butler Suites are located in the West Wing and feature a dining space and marble-laden bathroom.

Royal Monarch Oceanfront Butler Suites are located in the West Wing, and are larger open-partition plan rooms, separating the living space and the bedroom. Each room has a marble bath tub.

Grand Duke Oceanfront Butler Suites are larger suites and are located in the East Wing. These rooms are open-partition plan rooms, featuring bathroom with Roman soaking tub and separate walk-in shower.

Grand Duchess Oceanfront Verandah Butler Suites are located in the West Wing and feature a large, spectacular verandah overlooking the ocean. The bathroom features Roman soaking tub and separate walk-in shower.

Royal Oceanfront One Bedroom Butler Suites overlook the resort's East Beach. These Love Nest Suites® feature a luxurious marble bathroom with large Roman tub and separate walk-in shower.

Imperial Oceanfront One Bedroom Butler Suites are located atop the resort's beachfront West Wing. These Love Nest Suites® feature two walkout balconies, a separate living area, and bathroom with walk-in shower and Roman soaking tub.

Governor General Oceanfront One-Bedroom Butler Suites are located on the top floor of the beachfront West Wing. These Love Nest Suites® feature a spacious living and dining area, separate from the grand master bedroom, bathroom with a walk-in shower and Roman soaking tub, and two balconies.

Villa Plantana is a unique expansive villa comprising of 1-, 2- or 3-bedrooms complete with its own swimming pool. Set above the resort's quiet East Beach, the villa boasts it's own separate driveway and stone walkway, expansive living and dining areas, bedrooms with their own patios, and a private pool exclusive to the villa guests.

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service. 

  • Complimentary honeymoon package: receive a bubbly welcome, a romantic turndown service on your first night, and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30 days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–31 Dec ‘21.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence within 14 days of booking. Either visit us at your local store or call our Service Team on 0333 355 8179 who will be able to process this for you. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30 days of your wedding anniversary date. Not applicable on any Over-the-Water Suites. Terms and conditions and black outs may apply. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 5 dining options: Le Papillon, Jamaica’s finest French restaurant with the most exotic choice of seafood and meat dishes prepared by award wining chefs. The Terrace, fine à la carte dining under the stars with authentic Caribbean and Mediterranean fusion cuisine. Royal Grill offers hearty and light favourites with a Caribbean flair in a beachside setting. The Wobbly Peacock Pub, British-style pub serving pub fare menu. 2 full service bars serving premium brand drinks. C Bar*, the only caviar and Champagne bar in Jamaica, serving the finest Osetra caviar along with exclusive Champagne. Tea Terrace serving daily afternoon tea with an assortment of scones and delicious pastries. Royal Beach Butler Service that brings full food and beverages right to your beach chair.

Nightly entertainment with live music band, piano melodies and cocktail parties. Jewellery making classes. Cocktail master classes.

2 freshwater swimming pools, 1 outdoor Jacuzzi and 1 freshwater plunge pool. Red Lane® Spa*. Pool table, board games, day and night tennis (2 courts), tennis pro available*. Aquatrikes, glass-bottom boat, kayaks, windsurfing, paddle boards, Hobie cats and snorkelling. Scuba-diving* (free for certified divers). Complimentary green fees and transfers to Sandals Golf & Country Club for all Sandals guests (caddies mandatory*).

Laundry/dry cleaning service*. SnapShots photo shop*. Gift shop. Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

2 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2682)
  • Very good (419)
  • Average (136)
  • Poor (39)
  • Terrible (19)
Image of the Tripadvisor rating Butler wasn't worth it

Jul 21, 2021 ericacW2315TP

It would have been an amazing trip but from night one I told my butler that I wanted to eat at 2 restaurants next door at Ochi at some point during the vacation.I did not care what day or time just wanted to eat at 2 places next door. They said yeah ok we'll make it happen. Every day I asked did you get reservations for next door and everyday was… Read more
It would have been an amazing trip but from night one I told my butler that I wanted to eat at 2 restaurants next door at Ochi at some point during the vacation.I did not care what day or time just wanted to eat at 2 places next door. They said yeah ok we'll make it happen. Every day I asked did you get reservations for next door and everyday was no we didn't get any they were full. I talked to other people at the resort that had no problem telling their butler they wanted a reservation next door and they got it that night at the same places we were trying to eat. It was pretty disappointing having to eat at the same restaurant for 3 nights. Read less
Image of the Tripadvisor rating Great Experience at Sandals Royal Plantation

Jul 20, 2021 sportstxi42

Sandals Royal Plantation is a hidden gem right next to Sandals Ochi. Because of its size it has an intimate setting. There is a lot of effort put into the upkeep you always see the staff working on maintenance and appearance items. We transferred from Ochi and were met by hotel staff w/cold towels. We got there early so our room was not ready.… Read more
Sandals Royal Plantation is a hidden gem right next to Sandals Ochi. Because of its size it has an intimate setting. There is a lot of effort put into the upkeep you always see the staff working on maintenance and appearance items. We transferred from Ochi and were met by hotel staff w/cold towels. We got there early so our room was not ready. Our Butler met us and suggested we have lunch or go down to the beach until our room was ready. At that time he gave us a Butler phone and advised he would contact us when our room would be ready. We used the restrooms off of the lobby to change they were clean and well kept. We walked down to the beach. We really loved the west beach. There are two other beach spots but we chose to spend our time at the west beach. There was seaweed and some rocks but we had pool shoes so neither was a bother for us. We also had our own snorkel equipment and saw many colorful small fish near the rocks/coral. We also saw two varieties of Starfish. The pool and spa were beautiful but we did not use either. We spent the balance of the day in the ocean. There were three rings in the water on the west beach. You were usually able to use one if desired. There were plenty of beach chairs on the beach or on the dock. Some of the chairs were covered by thatch huts and some were covered with umbrellas. Never a problem getting a chair. There is a restaurant beach side. Great lunch food which can be served at a table or beach side. If you are eating beach side your beach butler serves your food. You are not limited to a specific menu. You can order off any of the lunch menus and you Butler will bring your meal. You will never go thirsty on the beach. The Beach Butlers are fantastic Romane, Daniello, and Adrian. They are always ready to keep you hydrated on the beach. The three have different personalities all were good. I felt Romane was the most personable. There is always enough food. Room service is 24 hours so you will not go hungry. Our favorite restaurant was the French one. But each restaurant had its charm. The Onion soup from the French restaurant was great. We had Steven as our waiter and his service was impeccable. The terrace restaurant menu changes for both lunch and dinner. Sit outside to take advantage of the view. If you schedule dinner before the entertainment the terrace puts you in a good place to watch the shows. The afternoon tea was great but the weather was really too hot to fully enjoy, there was a selection of tea sandwiches and scones. I had the coconut shrimp daily from the beach restaurant. I shared with the house cat. He is finicky and will not eat just anything. The same goes for the peacocks that are on property. The Mediterranean salad is also great. Nastia is a great server. Some other servers that were great during our stay: Nicola and Sharika. We ate several breakfasts at the Terrace restaurant. They had a large selection of food. You could order from the buffet or off of a breakfast menu. Our favorite dinner was the candle light dinner we purchased. The service was extraordinary and the food was excellent. My husband balked at doing this initially but was going with it because it was important to me. In the end he said this was the dinner he enjoyed the most. Well worth the price for multiple reasons, service, food, ambiance, scenery, intimacy, etc… We had our dinner on the west side dock. It was perfect. Our dinner time was 7:00pm. Our favorite meal location was our room. Our butlers facilitated our room service orders. The presentation was part of the experience. Hector and Richard were our Butlers. We were met on arrival by Hector. You could tell he had studied our profile because he immediately reviewed our preferences. We were given a Butler phone to communicate with our Butlers. It was a nice touch, and indicated to us that the resort cared about their guests. It was a welcome change from Ochi. The Butlers worked hard to make sure your Sandals experience was a great one. They did special things for us throughout our stay. One of our favorites was “pizza day”. Each day we had snacks awaiting us when we returned from the beach. I really like the personalization. One afternoon I asked Hector how his day was, and he answered by saying “that depends on how your day is going. If your day is good then my day is good”. There were times when we would change our mind about where to eat and they were extremely flexible. I really appreciate everything they did to make our stay more comfortable. It was difficult to find information about tipping prior to our arrival so I want to make sure to include some suggestions. Speaking with other guests we heard a wide range of recommendations for tipping of the Butler $5.00 – $50.00 per day. We settled on $30.00 per day. We split our tips between our two Butlers. Our Butlers would either be present for full day or split a day with each other. I requested envelopes from the front desk and made one for each Butler. I gave each Butler the envelope on their last day with us. In addition to the Butlers, the Beach Butlers are also allowed to accept tips. We tipped them on a daily basis based on which Butlers we used. We allocated $20.00 a day for the beach butlers. Tipping is optional so not everyone tipped. It is a personal choice but keep in mind the other service people at Sandals receive a gratuity from Sandals. Hence the no tipping policy. However the Beach Butlers and Butlers are not included. From a safety and security standpoint we had no issues. We were never approached by outside people on the beach or in the social areas. We felt safe at all times. We left our beach bag at the beach and it was never tampered with. We used the room safe and had not issues in our room. Once I left my phone at a table and it was immediately taken to the front desk. The person that took it to the front desk tried to retrieve it for me but could not. I had to retrieve it myself. Another time while at the front desk someone was retrieving sunglasses they lost. I feel the employees at Royal Plantation were honest and looking out for the safety of all guests. You can choose to participate in many activities. It is really up to you. Most days we spent our time in the water. Our favorite activity was tye-dying. Christopher who is also the DJ is extremely creative. He did a great job on our shirts and worked well with all guests. We liked the night time entertainment. Our favorites were the silent disco and the bar singalong with other guests. We also enjoyed Christopher as our DJ. He was entertaining and engaging. The activities director is quite talented. He could play any song from the sing-along book. He was engaging with the guests. We did go out on the glass bottom boat and really liked captain Gary. I would not recommend a fishing trip as the area itself has been over fished. We were told it is better to snorkel at our beach than the reef because of the overfishing. My husband went out on the sun cats. He had a great time. Again our focus was the beautiful beach where we snorkeled many times. We also liked the fresh water pool on the beach. If you are really quiet in the plunge pool be careful or you will get a visit from the local crabs. We did not use the main pool but it was beautiful. Our room was nice and had a great view (room 159). Periodically we would hear furniture move above us but overall the room was comfortable and quiet. But we did not spend a lot of time in our room. However, my favorite thing about my room was pillows and towels. We had our towels refreshed 2x during the day. We always had plenty. Our room was clean and had plenty of room to store our things. The bed and furniture were comfortable. We had a table which was nice! Because we were out of the room I do not have the person’s name who took care of our room but they did a fantastic job. We utilized the Sandals application to view what was going on at the resort. It was informative and kept us up to date on times of events. There is a menu item called the loop. The loop can be used to provide positive and negative comments about the resort. I only reported two negatives and they were attended to immediately (one in the application and one via phone.) One of my complaints was regarding the spa representatives. They would approach you to sell spa services. I found this to be intrusive and it was not appreciated. We did get a “complimentary” couples massage with our booking which ended up costing us$300.00. If you have a free massage it is only for 30 minutes so you really need to extend the time. The massage was good but I was disappointed in how they tried to push products at the end. I heard other couples stating the same. For us, this Sandals was a wonderful place to have a vacation and celebrate an anniversary. It was magical and I would recommend this location to others. Read less
Image of the Tripadvisor rating Another great trip to SRP

Jul 18, 2021 TomH6192 Jim Thorpe, Pennsylvania

We just returned home from another great trip to SRP. Was so great we booked 2 more trips there for next year. The place is amazing, from the GM all the way down through his employees. They are there to ensure you have a fabulous time. We’ve been to 9 Sandals properties and by far SRP is our favorite. Top notch service all the way!
Image of the Tripadvisor rating Island Routes Snorkeling Tour at the Ocho Rios Sandals Resort

Jul 17, 2021 Janieschwab Milwaukee, Wisconsin

Power Boat Snorkeling with Islands Routes through the Ocho Rios Sandals resort. Gregory our boat driver and Karl the snorkelinggude we're very professional and trustworthy. I have never snorkeled before and it was a great first experience with these two! You must try!
Image of the Tripadvisor rating Honeymoon and Anniversary

Jul 14, 2021 Q3770YJadamp

Excellent service Richard and Hector were very accommodating and did an excellent job. The food was amazing and all the staff were pleasant and always had a smile. We would definitely return in the future.