Le Blanc Spa Resort

My husband and I traveled to Cancun for our first true vacation together. We are celebrating five years of marriage and many victories in our lives over the past few years! We were originally supposed to be in Madrid and a couple of weeks ago ended up having to completely change our plans. What a blessing this turned out to be!! From the second we got into the SUV with our transport driver and pulled into the resort greeted with cool towels and delicious coconut milk and a warm scented neck pillow to the final goodbye from our driver on the way home, Eddi and I were cared for like we have never experienced. Our first night we ate at Lumiere and Cesar took fantastic care of us- explaining everything perfectly and offering great suggestions. The food was a wonderful and delicious beginning to our stay. The following day we had a beach cabana reserved and headed out at 9. We weren’t sure we would stay the whole day but with service like what was provided by Jair and Daniel it was hard not to stay. They took the utmost care of us, always ensuring our comfort, enjoyment and helping us relax and spend much needed time together without a care in the world. It was a day neither my husband nor I will forget. After our day on the beach, our evening butler, Adriana, was there with a warm smile and kind and offered to start the jacuzzi for us that evening after we returned from dinner at Bella, the Italian restaurant. The food was delicious, though I am used to my Noni’s Italian and this was much different! The jacuzzi was set up for us when we got back with wine and chocolate covered strawberries and rose petals... a perfect end to a long day On Monday we headed to Isla Mujeres to do a dolphin swim, reef snorkel and time on the island. This part of the trip was the only part I wish we had done differently. Our driver dropped us off at the dock for the dolphins but did not give us clear direction where to go or walk with us. Thankfully my husband asked or some of the group my not have found where they were going. We paid an extra fee per person to upgrade to the Royal Swim package and had absolutely no time between the dolphin swim, reef, and ferry to the center of the island to get anything to eat, drink, get pictures printed, or even go to the bathroom. The reef swim was not worth the time as it was very rushed, the water wasn’t very clear and there was not much to see. The leader offered no instruction what to do in the water- we were shown how to put the mask and snorkel on, given flippers and told to jump or slide off the boat. With this package you are supposed to get all you can eat and drink but there isn’t time to do either!! Also, the photo plan was unclear as we thought we were getting pictures printed but paid $120 for only digital prints. We almost missed the boat because we had to down load the pictures. Next time we will take the boat to Isla Mujeres and spend the whole day there instead of doing tours. We only had about an hour to explore the island and that wasn’t enough time. This all being said, the day was rushed and full and when we got back and I walked into the doors at Le Blanc I felt like I was coming home. We had a good dinner at Terraza and, once again, Adriana set us up with an amazing jacuzzi bath and a yummy cheese platter. On Tuesday we started by stopping with Jesus (our morning butler) to make dinner reservations for one more night at Lumjere. We then went and checked out the sister resort and ended up becoming Palace Elite members because of how much we loved our stay— and because we look forward to our next visit and to bringing our family to one of the other resorts. Rodolfo and Gerson were great- a wonderful representation of kindness and genuineness. Upon our return, we decided we wanted a spa treatment so Jesus sat with us and called the spa to see if there were any couples massages available. A nice young lady (I believe her name was Georgina) came from the spa to get us set up with the massage. I thought we had seen just about all the resort had. Then, we went into the spa and I was mesmerized. Wendy took me through all of the hydrotherapy rooms and patiently explained in a gentle, calming way what each thing was. Miguel was with my husband and helped him to feel comfortable and relaxed. Our aromatherapy massage was top notch- MarieCarmen and Karina were gracious, authentic, professional and fantastic in their massage therapy skills. I have never felt more pampered! I told my husband “I didn’t think it could get any better, and then we came to the spa!” We went to Lumiere for dinner again because I couldn’t get the foie gras out of my head! While waiting in the lounge for our reservation time, Jair came and said hello and spent a few minutes talking with us. We had the pleasure of having Edgar serve us last night and it was an amazing experience again. The lamb my husband ordered was the best lamb I’ve had in my life. We want to offer our heartfelt thanks and a hearty BRAVO for taking great care of your employees while they took care of us. We saw people tirelessly working with smiles on their faces to ensure our time together was perfect. We cannot wait to come back! -Lauren & Eddi Read less

So happy with my friends trip to Le Blanc. I’ve been many times with my husband but this girls trip was new. Starting with our representative Judith our vacation was off to s good start. Our butlers Marco and Santiago were exceptional. Always willing to go beyond to my our stay extra special. Alma, in the spa greeted me like family (she has helped me before) and made the experience better because she remembered me. Laura at the pool always greeted us with a smile and checked on the status of our umbrella through out the day. Read less

We just got back from a five-day little escape at Leblanc resort and spa This is our second visit to the resort but our first after the renovations the newly remodeled rooms are lovely however the bathroom is a little bit of a tight squeeze in most rooms However the updates are modern and beautiful nice and fresh. The views from the ocean side rooms are gorgeous and marvelous for sunrises the rooms with the Lagoon view are great for sunsets. The staff is exceptional and top-notch as always the butler service is an added touch that gives it a little more luxury . Waiters/bartenders and maitre d’s remember your name and what your preferences are at all restaurants and pool bars. The only drawback for us was some of the food choices were a bit pedestrian and bland but we understand it’s an all inclusive and they need to feed the masses. Seeing as how we live in Chicago and it’s at top Notch restaurant and foodie town our expectations are a bit higher than most Overall the food was good just not exceptional otherwise this review would be five stars all the way . I’m sure we will be back next season Read less

Le Blanc Cancun did some remodeling from last year and it's GORGEOUS!!!! We had a blast and was a much needed get away. Our butlers tended to our every need and were so polite and helpful. We couldn't of asked for a better get away. My wife and I would like to THANK EVERYONE that helped us and can't wait to come back a 4th time. P.S. The view will blow your mind when you walk into the hotel!!!!! Read less