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Using minimalism to maximum effect, the sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calm chicness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. The styling may be minimalist, but the features aren’t. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats served up with Starbucks™ coffee.
Amenities
Families
Bar
Internet Access
Laundry Service
Restaurant
Spa
Swimming Pool
Beachfront location
Where is it
Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.
Hotel information
180 deluxe rooms and suites. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Some rooms feature a private balcony. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.
Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 kid up to 8 years old.
For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:
- INSPIRA Beach, an exclusive section on the beach
- INSPIRA Concierge for special requests and assistance
- Welcome cocktail
- Early check-in before 12:00pm*
-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)
- Special discounts on select services (including the spa).
This service is applicable to all INSPIRA Suite guests.
Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.
3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and whirlpools. Painting classes for children and adults. Tennis court. Complimentary non-motorised water sports are provided in the Aquaworld Marina.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 2939 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2091)
Very good (491)
Average (189)
Poor (80)
Terrible (88)
The best Anniversary Vacation!
Sep 12, 2024Martina LChino, California
Our overall stay was great! All employees were very helpful and friendly. Great Customer Service. I especially would like to commend the following servers who were great: Marcelino and Enrique at Hakka, Illiana and Juanita at Azul, Aida at the Botanero as well. Geo at Reception was also very helpful. I loved the room we stayed, clean and…
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Our overall stay was great! All employees were very helpful and friendly. Great Customer Service. I especially would like to commend the following servers who were great: Marcelino and Enrique at Hakka, Illiana and Juanita at Azul, Aida at the Botanero as well. Geo at Reception was also very helpful. I loved the room we stayed, clean and great view. Antonio at the water aerobics was so funny and great at what he does. The Brown Bag employees were great as well. The only thing we didn't appreciate was one particular server in the Botanero, didn't get his name, he didn't even approach us to see if we wanted something, it seems he would only go to the guests whom he felt would give him a good tip, he is middle age, not skinny. We didn't get his name because he didn't go near us, everyone else did and were very friendly except him. We met one of the painters near the hot tub and he was so nice and friendly as well.
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Used to be better
Sep 1, 2024RacondomeSouth Houston, Texas
I used to love this place so much! But after Covid I think the quality has gone down, the food is not that good anymore. There is no beach because the hurricane are up the whole beach so I was very disappointed in my last trip.
I have to say though the rooms are beautiful and the staff I really amazing, quiet nice resort
Beautiful experience
Sep 1, 2024Carlos M
The service was amazing, The employees were very friendly anything I needed they would accommodate me and my family. Very clean, cleaning services were amazing, overall this resort was everything I was looking for to take my family. The restaurants at the resort were amazing.
Boutique style with very good service and location!
Aug 27, 2024SoniHolidaysLondon, United Kingdom
The Oleo Playa all-inclusive hotel is a boutique is located along the hotel zone and the reason we chose this is that we didn't want to be in a massive hotel with hoardes of tourists. It is a short bus ride to the La Isla shopping centre as well.
Our ocean view family room was very specaios, the bathroom however was a little tight on space. …
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The Oleo Playa all-inclusive hotel is a boutique is located along the hotel zone and the reason we chose this is that we didn't want to be in a massive hotel with hoardes of tourists. It is a short bus ride to the La Isla shopping centre as well.
Our ocean view family room was very specaios, the bathroom however was a little tight on space. Bedding is very good and there was plenty of storage space.
The Spa is lovely and my massage therapist was very timely and professional, due to Inspira, I received a 20% discount on my therapy and 2hr use of the steam/sauna/jacuzzi. Inspira also upgrades guests to enjoy free in-room service, a bottle of bubbly, turn-down service and food on the go (packed for tours).
The service is excellent and food options include a Buffet restuarant and a Japanese and Mediterranean sit down a la carte, plus a pool bar and resturant for faster foods and a coffee shop. The food overall was very good with a good choice for breakfast and some authentice Mexican choices such as Nachos, Tacos and Chilly.
The Concierge/Tours Desk were helpful but always choose your tours carefully not to be pushed into something you don't want to do. We had to skip Xcaret as it was just too long a day but instead booked the Circque du Soleil performace of JOYA and the transport was arranged by Vidanta where the performance takes place.
I have had to take one star off overall, as mentioned in a previous review, the facilites need upgrade - rooms, bathrooms, lifts, common areas, they are all a little tired.
Overall, we would highly recommend Oleo all inclusive simply because the staff are very responsive and provide excellent service, the location is great and food is good!
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Fantastic Hotel & Better Staff
Aug 26, 2024Andrew S
We had an incredible time at this hotel. Let me start with the room—we booked a Sunset Junior Suite. Upon arrival, we were escorted to our room and given a detailed overview of the hotel's amenities, including its bars, restaurants, and the suggestion to download the hotel app. Waiting for us in the room was a lovely welcome: an ice bucket with a…
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We had an incredible time at this hotel. Let me start with the room—we booked a Sunset Junior Suite. Upon arrival, we were escorted to our room and given a detailed overview of the hotel's amenities, including its bars, restaurants, and the suggestion to download the hotel app. Waiting for us in the room was a lovely welcome: an ice bucket with a bottle of champagne, two glasses, and a thoughtful note. The room itself was spacious, spotlessly clean, and well-appointed, with a fridge stocked daily with beer, water, and soft drinks.
The hotel offers three main restaurants, a coffee shop, and a poolside snack bar, all of which are included in the all-inclusive package. The buffet restaurant has a good variety of dishes that change nightly, though I would recommend avoiding Mexican night due to the loud band playing in the restaurant, which also obstructs access to the buffet. Our favorite was the Asian restaurant, where the sushi was exceptional. The Mediterranean restaurant also impressed us with its selection of fish and pasta dishes, with the pizzas being a standout. The pool snack bar serves delicious food as well, often featuring a BBQ with exceptional burgers. The coffee shop is perfect for grabbing fresh coffee, cakes, and sandwiches—all included in the all-inclusive package. You can’t beat a coffee and cake break!
There are two bars, one by the pool and the other near the reception. What truly sets the experience apart is the quality of service. We were fortunate to be served by an excellent rotation of bartenders, including Alejandro, Jerry, Ruben, and Alberto, who took great care of us. One evening, we even had the chance to try some of Alejandro’s new cocktails, which he was designing for an upcoming menu. They were as delicious as they were beautiful—I’ve included a picture of two of them in my review.
A tip for future visitors: bring cash, as the onsite ATM only dispenses dollars and charges $8 per withdrawal.
Next to the main bar, there's a spot where you can book excursions. The more you book, the bigger the discount. We booked two trips through the hotel, and both were fantastic, with seamless ticketing and pick-ups.
Throughout our stay, we noticed the maintenance team diligently working on minor repairs and painting. Before our trip, I had read some negative reviews mentioning that the hotel seemed a bit tired and in need of renovation. However, I found the property to be well-maintained, with only a few areas needing a touch of paint. It’s clear the hotel is actively working on these improvements. If a few scuffs of paint in outdoor areas would ruin your holiday, you might want to reconsider your priorities. For us, it’s all about the great food and service, and this hotel delivered both to an exceptionally high standard.
The evening entertainment at the hotel could use some improvement. Attendance was often sparse, and on some nights, we found ourselves being the only two people in the bar watching the performances. The highlight of the entertainment was the rock night, where the female singer was truly exceptional. However, the piano night was disappointing, as the entire performance was in Spanish with no effort to engage an English-speaking audience. The lack of interaction and overall quality led to several of us leaving before the act was even finished. With a few simple adjustments to the nighttime entertainment, the hotel could significantly enhance the overall experience, as the potential is definitely there
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The best Anniversary Vacation!
