Oleo Cancun Playa

Cancun, Mexico

The hotel

Using minimalism to maximum effect, the sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calm chicness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. The styling may be minimalist, but the features aren’t. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats served up with Starbucks™ coffee.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

180 deluxe rooms and suites. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Some rooms feature a private balcony. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

All Inclusive of: All meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms offer uninterrupted views of Nichupté Lagoon, with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

Superior Ocean Front Rooms with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

Junior Suite Sunset Rooms feature stunning views across the picture perfect Nichupté Lagoon from the private balcony, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

Junior Suite Ocean Front Rooms offer panoramic views of the Caribbean Sea, facing one of the world's biggest coral reefs, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Azul (Mexican cuisine, buffet, late night snacks from 11:00pm-6:00am), Almar (Mexican-Peruvian fusion cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

2 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, whirlpools and fitness classes. Painting classes for children and adults.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (463)
  • Very good (156)
  • Average (50)
  • Poor (20)
  • Terrible (18)
Image of the Tripadvisor rating Mother and daughter trip!

Mar 23, 2019 frankie_199322

Pros - Lovely hotel with an amazing beach! Can’t get over the colour of the water and it is warmer than the swimming pool! Staff are so friendly and the drinks included in the all inclusive are fab - grey goose vodka, Jack Daniels, Bombay sapphire etc. The beach is well maintained and looked after. Food - good selection and variety. Almar… Read more
Pros - Lovely hotel with an amazing beach! Can’t get over the colour of the water and it is warmer than the swimming pool! Staff are so friendly and the drinks included in the all inclusive are fab - grey goose vodka, Jack Daniels, Bombay sapphire etc. The beach is well maintained and looked after. Food - good selection and variety. Almar restaurant is nice. Didn’t get a chance to go to the Japanese restaurant. The staff make the hotel!! Johnathan behind the bar is lovely and Job looked after us all day on the beach! Cons - spa is VERY expensive. Fridge in the hotel room is not cold at all. Fight for beds around the pool (more choice on the beach) and a lot of the pool is in the shade by 3:30pm. The pool/beach beds need upgrading. Not very comfortable at all. 100% recommend a visit to Navios seafood restaurant which is opposite the hotel. The coconut shrimp was amazing. We would stay at Oleo again!! Read less
Image of the Tripadvisor rating Very nice resort with great staff

Mar 23, 2019 Michelle D Ottawa, Canada

We had a very nice stay at this resort. The staff were attentive and friendly. I would rise early and have a delicious coffee or cappuccino outside the buffet and watch the sun rise. What a way to start the day! I was often greeted by Iliana, who is so lovely and friendly. Our room was nice. Our ocean view window was always foggy so didn't get… Read more
We had a very nice stay at this resort. The staff were attentive and friendly. I would rise early and have a delicious coffee or cappuccino outside the buffet and watch the sun rise. What a way to start the day! I was often greeted by Iliana, who is so lovely and friendly. Our room was nice. Our ocean view window was always foggy so didn't get to see the amazing view from our room, but really, no big deal. The food was great. The buffet was really small compared to some of the resorts we visited, but the food was always good and plentiful. We visited the Mediterranean restaurant twice and the Japanese twice. Both were delicious. The service at both restaurants was excellent. I recommend the boozy coffee at the Mediterranean. The fire show was impressive and the coffee delicious. We often ate at the snack bar near the pool at lunch. The food was good and again great service. The beach is gorgeous. Arrive early to reserve your chairs though - there's not enough for everyone. The nightlife wasn't great. We did have some entertainment but not a lot. Only one bar and it was lackluster. And we also didn't know what was happening from one night to the next. We happened upon a Mayan show at the pool area one night (which was great). There were also a couple of really good musicians one night. Read less
Image of the Tripadvisor rating Incredible Stay

Mar 23, 2019 meeg19

The Resort by far exceeded our expectations. I came with my girlfriend and a group of friends for the week and all of us left with a full belly and great experience. The service was what set this resort apart from the rest. Chef Eric and Chef Mauricio are excellent in the kitchen, (Highly recommend the fish tacos). Gabby, Enrique, Angel and Reyes… Read more
The Resort by far exceeded our expectations. I came with my girlfriend and a group of friends for the week and all of us left with a full belly and great experience. The service was what set this resort apart from the rest. Chef Eric and Chef Mauricio are excellent in the kitchen, (Highly recommend the fish tacos). Gabby, Enrique, Angel and Reyes took incredible care of us whether it be behind the bar or checking in on us periodically. I would definitely recommend Oleo simply because of the way the staff will treat you. Thanks to Carlos for an amazing week of entertainment down at the pool. Daily pool volleyball was a treat. 10/10 stay! Read less
Image of the Tripadvisor rating Beware!

Mar 23, 2019 Catherine G

Had a great two weeks and then - it was over. Was waiting for our airport transportation after checking out when a front desk employee approached us in the driveway to tell us our smoke detector (hard wired on the 10ft high ceiling) had been broken (by us!) and we would not be able to leave until it was paid for. Employee shows me a picture on his… Read more
Had a great two weeks and then - it was over. Was waiting for our airport transportation after checking out when a front desk employee approached us in the driveway to tell us our smoke detector (hard wired on the 10ft high ceiling) had been broken (by us!) and we would not be able to leave until it was paid for. Employee shows me a picture on his cell phone of a smoke detector with the small plastic piece missing from in front of sensor. I actually could see nothing wrong, my husband is an HVAC guy and is always looking at ceilings and roofs so he knew what he was looking at but it was absolutely nothing that we had done (if it was in fact a picture from our room?) Luckily, I had just read another online review a few nights before encapsulating essentially the same thing where a family indeed paid for bogus damage found in their room upon checking out but *just* before their air transportation was scheduled to arrive. Rooms are cleaned daily - I would think that “damage” would be noted as it happens, not five minutes before you leave the property. They also said that the smoke detectors would send notifications that they are offline as soon as something is wrong with them but no one seemed to be able to tell us when that actually happened...if it actually happened...because it didn't happen! My anger went from 0 - 100 in a flash! I 100% accused them of pulling this moronic shakedown on a regular basis because the similarities between the two occurrences was so obvious! Meanwhile, our shuttle had arrived and I'm sure our loud and angry voices were not what they had expected so we were not prevented from leaving and we paid for no bogus damage. Another similarity between our experience and the one I'd read online - neither of us would attend their timeshare spiels. Perhaps that's just a coincidence as I'm not sure what their intended target criteria actually is but I'll be making sure not only to never go back to the ÓLEO but also any hotel affiliated with this hotel group. Read less
Image of the Tripadvisor rating Best Vacation EVER!

Mar 22, 2019 Bethany B

The service is what makes this hotel special. The staff members went out of their way to provide us drinks, food, and other amenities and services. We especially loved Reyes, Yolanda, Jonathon, Willian, Alejandro, and Mauricio. They truly made our vacation one of a kind! The food was outstanding! We really enjoyed the Japanese restaurant and… Read more
The service is what makes this hotel special. The staff members went out of their way to provide us drinks, food, and other amenities and services. We especially loved Reyes, Yolanda, Jonathon, Willian, Alejandro, and Mauricio. They truly made our vacation one of a kind! The food was outstanding! We really enjoyed the Japanese restaurant and the snack bar was the best snack bar of ANY resort we've ever been to. It's truly a mini-five star restaurant itself. The beach was always clean and well-kept. We loved how close we could be to the ocean and in our own private tent. Add a bit of pleasant music and some drinks and food and we were in heaven. Our room was wonderful. It was clean and stayed nice and cool at night. Everything was restocked for us in a timely manner, which was helpful considering we typically showered twice a day. The addition of YouTube TV was an added bonus because were were able to stream English shows since we couldn't find any English TV shows on the regular TV. Great job! We hope to come back! Read less