Oleo Cancun Playa

Cancun, Mexico

Virgin rating

The hotel

Using minimalism to maximum effect, the sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calm chicness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. The styling may be minimalist, but the features aren’t. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats served up with Starbucks™ coffee.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

180 deluxe rooms and suites. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Some rooms feature a private balcony. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. 

Junior Suite Sunset Rooms feature stunning views across the picture perfect Nichupté Lagoon from the private balcony, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and whirlpools. Painting classes for children and adults. Tennis court. Complimentary non-motorised water sports are provided in the Aquaworld Marina.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1953)
  • Very good (452)
  • Average (173)
  • Poor (71)
  • Terrible (78)
Image of the Tripadvisor rating Good hotel

Nov 29, 2023 petr74 Liberec, Czech Republic

Spent 3 days at hotel Olea Cancun Playa mid Nov 2023. Overall it was good, I had a very small room without possibility to open the window, but the room was very clean and maintained well. Food was also good – you have a few options where to go for dinner. My favourite was buffet Azul rather than Almar or Hakka – it was fast and good for me!! The… Read more
Spent 3 days at hotel Olea Cancun Playa mid Nov 2023. Overall it was good, I had a very small room without possibility to open the window, but the room was very clean and maintained well. Food was also good – you have a few options where to go for dinner. My favourite was buffet Azul rather than Almar or Hakka – it was fast and good for me!! The staff was great- very helpful !!Thank you guys. What I did not like - Noise – my room was in tower II (level 5) and the room was not well soundproofed - Sea access – during my stay there was a Red flag due to higher waves, the problem is that there are lots of rocks under the surface that are almost invisible, it could be quite dangerous and shoes will not help!! you have two options if this occurs: to stay at pool or go 300m where the access is much better - Dark - hotel is oriented to the sea but after 4:30pm the sun is gone behind the building therefore the sun cannot go through Read less
Image of the Tripadvisor rating Great Mexican Holiday.

Nov 25, 2023 Q472QTandyj Bristol, United Kingdom

First time in Mexico and what a treat. Easy transfer to our hotel at Oleo where we were greeted and treated from the outset. All inclusive food and drinks. It's how you treat the staff working there that makes the difference. As they say, what goes around comes around. So mentioning a few names of very special people that made our holiday great… Read more
First time in Mexico and what a treat. Easy transfer to our hotel at Oleo where we were greeted and treated from the outset. All inclusive food and drinks. It's how you treat the staff working there that makes the difference. As they say, what goes around comes around. So mentioning a few names of very special people that made our holiday great fun and a well needed de-stress. 1st night at the bar:- Enrique and Eduardo... What a team and a great laugh. Watch out for the tequila 🙈🥃🥃... Then first day at the pool - swim up bar where we met Raul. ... What a man! Raul has been nothing but kind and thoughtful. He works very hard, looking out for everyone on the other side of the bar. Raul went on to look after us through most of our ten days at the resort. Right up until the end when we were nearly late for the transfer bus back to the airport...he was still looking after us, pouring a beer for the ..."one for the road" 🍻. We spent plenty of time on the beach, sand is beautiful, sea is warm and the waves are great fun. So relaxing (bring sunscreen... As they say, Mexico has two seasons, hot and very hot).. We were looked after on the beach by Sergio - another hard working, great man, always checking in and noticing when our glasses were getting empty. We hardly had to ask for a drink - so kind and caring! Javier and Antonio also looked after us well 🍻 thank you. The restaurants - top waitresses lliana and Dulci were so kind, always smiling and topping up our coffe, remembering what we liked when we went in. Then it came to the sad time to check out - foyer staff were also amazing looking after us, facilitating late check out and letting us keep our wrist bands for the bar and restaurant. Very helpful as our flight was delayed. The resort itself is clean, safe and friendly. Well done to all the staff that make it that way and thanks for giving us a great holiday. We will be back. Andy & Suzy 🇬🇧 Read less
Image of the Tripadvisor rating Very thankful!

Nov 23, 2023 Pi S

Giovanni and Claudia were super! Thet makes the best cappuccino and iced coffee with great smile! The Brown Bag coffee Cafe Haz todo con amor 1 Cor 16:14 Very thankful and blessed to enjoy family vacation here. Thankful all of the staffs at Oleo. They made our stay very enjoyable!
Image of the Tripadvisor rating Best holiday ever !

Nov 23, 2023 Ronnie L

Absolutely amazing time the staff are so friendly , the room was beautiful and the food everyday was amazing will definitely return again. Pool days are made so good by the staff always asking if you need anything and the view to the sea front from the loungers is simply breathtaking
Image of the Tripadvisor rating Best service in Cancún

Nov 21, 2023 talitha1994s

We have stayed at Óleo for the third time already and I can confirm that you get by far the best service there! The ocean view is amazing and they have a very nice pool bar. Special thanks to Enrique, Rodriguez and Raul as part of the pool service and bar staff for treating us so well and for always taking care of us. We will definitely come back!