Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Garden View Rooms with views from over the gardens, from a private, furnished terrace, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Pool View Rooms are located on the ground, 2nd and 3rd floors with views from the balcony looking over the pool. They have 1 king-size bed or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Marina View Rooms are located on the 4th-6th floors and have a private furnished balcony, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Honeymoon Hot Tub Marina View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, lunch and dinner), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte for Preferred Club guests only; open for lunch and dinner), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (light snacks during the day, steak à la carte in the evenings) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar in adults-only section), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (including a separate adults-only pool), water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. 2 hot tubs (1 in the adults-only area). Dreams Spa by Pevonia* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). New outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1750)
  • Very good (277)
  • Average (126)
  • Poor (69)
  • Terrible (99)
Image of the Tripadvisor rating Multi-Generation Vacation Experience

Apr 26, 2024 Missy1999 Des Moines, IA

Travelled to Dreams Aventuras April 13-20, 2024. We stayed Preferred Club and had 5 rooms on 3 different floors. Floor 7 has the Preferred Club that offers a bar and food/snacks through out the day. It also had a bottle of wine and vodka (Smirnoff) if the room and a snack was left daily (Pringles and M&M's). The other rooms on Floor 5 & 6 did not… Read more
Travelled to Dreams Aventuras April 13-20, 2024. We stayed Preferred Club and had 5 rooms on 3 different floors. Floor 7 has the Preferred Club that offers a bar and food/snacks through out the day. It also had a bottle of wine and vodka (Smirnoff) if the room and a snack was left daily (Pringles and M&M's). The other rooms on Floor 5 & 6 did not receive this. All rooms were cleaned daily without requesting and plenty of bath, hand, and wash cloth towels were left. Turn down service was hit or miss. We used both sides of the resort, morning was at the family pools and afternoon at the Preferred Pool as the family/activity side would get shaded by the building. Took advantage of the HydroTherapy at the Spa along with a girls day getting massages - the price given by Victor (pool side) and the price given at the spa was different. Poolside cost was $10 more per person. The Spa offered several different options to make it correct. We were all happy with the service. The guys in our group waited to do their Hydrotherapy and wished they had did one everyday. We attended all shows - Fireshow was by far the best, other shows are very similar to each other, and all but the Fireshow were in the theater. The entertainment team does a fantastic job of getting everyone involved. Same with the Activities team - members of our group joined in daily for Volleyball, Pool Pong, etc. Food was as expected at an all-inclusive - open restaurants changed daily but we visited all during our stay. Gohan and Portifino were our favorites. Service at restaurants varies - sometimes we never saw our waiter again after food delivered, other times they stopped by to refill drinks several times. Majority of the time we dined around 6pm as we had toddlers/babies with us and we never had a wait. Even when they sat all 14 of us at 1 table several times. As this was also an anniversary trip, we also booked Bali beds several times - 1 in the preferred area and 1 down by the Swingbar/lagoon - both were $50USD for the day. The pool concierge checked on us frequently to make sure we had everything we needed, and we could order food/drinks right there. On our anniversary we were served a lunch by the swing bar with Chicken Salad and steak/fish tacos along with Chocolate cake. It was all delicious. We also "rented" the Gazebo by the water (not sure what its called) and had a romantic anniversary dinner. The whole team did a fantastic job and were very attentive the whole day. Reach out with ? Read less
Image of the Tripadvisor rating were there for a wedding and family reunion

Apr 24, 2024 Wander465943 Salina, Kansas

We really loved the size of the resort. It was easy to find family and access to the pool and beach as well as other things were great. The staff were wonderful, kind and helpful. We enjoyed our stay. Was a great place for a wedding and family reunion.
Image of the Tripadvisor rating Lives up to the “all inclusive” stereotype

Apr 24, 2024 wanderlustraveler108 Philadelphia, Pennsylvania

Food poisoning not once but twice. Avid traveler, I know better than to drink the water and what to avoid. The food here overall was completely inedible. Lacking in variety, bare minimum options mid day. Service non existent around pool and beach. Pool was filthy, cloudy water and items like bandaids and salvia floating around. Bar constantly… Read more
Food poisoning not once but twice. Avid traveler, I know better than to drink the water and what to avoid. The food here overall was completely inedible. Lacking in variety, bare minimum options mid day. Service non existent around pool and beach. Pool was filthy, cloudy water and items like bandaids and salvia floating around. Bar constantly running out of items to make cocktails. Restaurants a complete miss. Room not to standards, uncomfortable bed and scratchy sheets - like motel worthy. Bathroom shower causing flooding in bathroom with pools of water that don’t drain. Sink backed up and toilet struggling every time to float. Incredibly SMALL resort which we did not realize when booking. If you’re not preferred you lose access to half the resort but even that, still small overall. One tiny pool, the lagoon was the saving grace of the entire trip and about the only thing that seemed to have been maintained. Tried booking a spa experience for 7 guests, opted out after a “salesy” and pushy experience which felt very used car salesman like. Dreams Aventura lived up to every stereotype you think of when you hear the word all inclusive. Would avoid. Read less
Image of the Tripadvisor rating Wonderful destination!

Apr 24, 2024 jaimelesfleurs Denver, Colorado

A perfect week! Celebrated a dear friend’s wedding and my birthday. Loved every minute! Fabulous service! Very clean! So many food options!
Image of the Tripadvisor rating Wedding YES! Room Could be better.

Apr 23, 2024 Guide53867707984

We had our wedding here and it was, hands down, the best place to be. Our coordinator, Danae, was wonderful, attentive, and made great suggestions. Seriously, listen to her! The resort was wonderful and the perfect size for our special day. The only reason for 4 stars instead of five are the following: 1) the hotel and the wedding… Read more
We had our wedding here and it was, hands down, the best place to be. Our coordinator, Danae, was wonderful, attentive, and made great suggestions. Seriously, listen to her! The resort was wonderful and the perfect size for our special day. The only reason for 4 stars instead of five are the following: 1) the hotel and the wedding department have some trouble coordinating certain things like day passes for guests staying outside the resort. 2) the maintenance staff do not show up to the room to fix things when asked ie. Our shower wasn't working correctly and though notified several times, no one came to fix it over 6 days. 3) there are often miscommunocations between the concierge and room service, so double check everything. ( they also have trouble answering the phone) 4) The room that they had us in, for our wedding stay, had a malfunctioning shower, a partially blocked ocean view, a squeeky air conditioner, and furniture items that seemed to just fall apart ie. Cabinet door fell off, table fell apart, and the door guard fell off) These were minor issues as we were not on our room a lot and the staff more than made up for these minor issues with there welcoming attitudes and helpfulness outside of the above issues. Thank you Dreams staff and Danae, you made our wedding a beautiful success! Read less