Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Garden View Rooms with views from over the gardens, from a private, furnished terrace, have 1 king-size bed or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Deluxe Pool View Rooms are located on the ground, 2nd and 3rd floors with views from the balcony looking over the pool. They have 1 king-size bed or 2 double beds sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Marina View Rooms are located on the 4th-6th floors and have a private furnished balcony, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Honeymoon Hot Tub Marina View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children. 

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, lunch and dinner), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte for Preferred Club guests only; open for lunch and dinner), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24 hours). Seaside Grill (light snacks during the day, steak à la carte in the evenings) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 Bars: Manatees (swim-up bar in adults-only section), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar open until 1:00am). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants. Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (including a separate adults-only pool), water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. 2 hot tubs (1 in the adults-only area). Dreams Spa by Pevonia* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Bocce Ball. Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). New outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service. 

Babysitting service*. Convenience shop. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1382)
  • Very good (197)
  • Average (96)
  • Poor (59)
  • Terrible (80)
Image of the Tripadvisor rating Excellent Everything at Dreams Aventuras!

Nov 28, 2023 Catherine T

The entire resort is beautiful and the staff is amazing. We had a wonderful vacation. Amazing drinks, food, people and especially entertainment. Luigi leads an amazing team, including Roman, Sebasthian, Marco, and Julio. Our pool waiter, Jonny was excellent and we had great service in every restaurant, especially Hector in the World Cafe.
Image of the Tripadvisor rating Great!

Nov 27, 2023 Natalia C

This resort is a great family place. Food is great, better than many resort I have been to, the service is great. You can tell the employees are genuinely happy and nice. The kids place is amazing, my kids just couldn’t wait to spend all day with the ladies there. Love it
Image of the Tripadvisor rating A Gem South of Cancun

Nov 27, 2023 GregSandercox Carrollton, Texas

This spot was an extremely great place to be. Nice people, food, drinks, and a consistency to keep the entire hotel clean. This is the sort of place you can go to and know that you will be taken care of.
Image of the Tripadvisor rating The bad reviews are just louder- this is 10/10

Nov 27, 2023 ayres_20 La Salle, Colorado

We are leaving after 10 days Party of 6. 4 adults 2 kids aging 12 and 10. This is our 8th time at this specific resort and 2nd since the remodel. We are preferred club, I must say- having the bar and snacks at the end of the 7th floor. Top shelf liquor is great. We have always done preferred. It’s worth the extra $. Every pallet. Every… Read more
We are leaving after 10 days Party of 6. 4 adults 2 kids aging 12 and 10. This is our 8th time at this specific resort and 2nd since the remodel. We are preferred club, I must say- having the bar and snacks at the end of the 7th floor. Top shelf liquor is great. We have always done preferred. It’s worth the extra $. Every pallet. Every opinion is different. But there is something to surely get your belly full. Even picky eaters can find SOMETHING. If you seek bad here. You will find it. If you seek good. Then you’ll find it. However. SMALL resort is where it’s at. Better food as they make smaller quantities. Noted- is to eat dinner early like 6, any later and the wait time can be up to an hour and a half, at any given restaurant. They know your name and what you prefer to drink by the end of day 1, kids included. The staff is exceptional! Top notch kindness and full of fun! Nightly shows. Tend to repeat themselves if you’re here longer than 6 days. But it’s fantastic to watch! My kids aren’t bored here whatsoever, we stay at the ocean or the slides. They can do a pool anywhere. But to get the salt water and beach we can’t. So we do most our time…it’s small enough we don’t have to follow them everywhere which is so nice! There is a kids club and a game room. Which we also don’t utilize. But it’s there. The beach isnt lush deep sand, they enclosed the area so there is no seaweed! But it makes for a harder compacted beach- not an issue. They rake it and I think rototill it to try to help out. There is a salt water lagoon, cut out in the rocks that has some neat fish and is fun to chill in as well. Next to the baracuda bar…. Every other day they have vendors come in and sell their stuff—-saves you a trip to town. But we love the easy walk and bartering in town- do not ever pay full price for anything!!!! It’s fun to barter! Be brave! For every 10 BAD reviews there are 20 good ones. The bad reviews are just louder The naysayers drive me crazy- do your research. Form your own opinion. We have stayed at Dreams Riviera Cancun- fantastic resort as well as Dreams Tulum-Tulum is a huge resort and just not our style. We have also done in the past- xel-ha, Xcaret, cenote jungle tour, Tulum Mayan ruins, and swim with dolphins- all are fantastic. There is something to do for everyone here in Mexico! But now, we just stick to the resort. However. Kids and 2 in our party went fishing this morning, booked through a guy in town. Hope they have a great time today! 🎣 🛥️ AAA. adventures-Antonio. We stick to this one. Due to size and proximity to a gated. SAFE town…. We were not greeted with champagne, but we did have a ice cold eucalyptus wash cloth and if you’re thirsty for your alcoholic beverage it’s but a mere steps/ seconds away…. The “adult only” pool is now a preferred club pool, so if you used to come for that….it’s not adults only. As well as Oceana is now preferred club at breakfast and lunch. think they lacked on preferred amenities so they upgraded the pool and restaurant during the day. Otherwise Oceana at dinner is to all. Which is understandable and it’s not an issue. Some kids hang out there. But still notice they’re on the other side as well as the slide they have. And it’s not loud. Advice. Get on TikTok or Google or YouTube and check all your resorts your thinking about it. Download the Hyatt app and check menus….trip advisor, etc….don’t let someones bad opinion hinder you. This isn’t a huge party resort. (Which we like, that it’s not) They have their family show and the desires bar with Karaoke some nights. We have never utilized any as we are in bed after the show 9:30 😅 Drinks are strong and you can get your drunk on easily. But if you want a huge nightlife. Not sure this is for you. TIP. TIP. TIP. TIP, housekeepers, Waiters, fridge restocker, bar tender, anyone you come in contact with. they very much deserve it! 🫶🏽🎉 Items to bring- Your own stainless steel tumbler and straw. Floaty Sunscreen- it’s expensive here. Diaper rash ointment (yes even if you’re old, easy to chaff here and the salt water burns when you chaff) Room spray- smells musty at times(duh, humidity) Anything else you can easily find in pharmacy on property or go to town, 10 minute walk. Wrinkle release spray Just have a great time 10/10 for us! Read less
Image of the Tripadvisor rating Excellent entertainment team!

Nov 27, 2023 susan l

Entertainment team is excellent!! However, food and drinks are totally below par for Hyatt standard. Buffet is like a 3 star resort. Dinner is ok. If you want to enjoy the beach, this is not the resort to stay.