Secrets Riviera Cancun Resort and Spa

Cancun, Mexico

Virgin rating

The hotel

Unlimited luxury, completely adults-only, with everything you might possibly need from an all-inclusive holiday included. Take a dip in the pool, or put your toes in the sand and swim in the sea instead. Try your hand at a range of water sports, and if you're into golf, you're in luck as there're 3 courses nearby with your name on. With access to the Breathless Resort next door, there's a whole range of places to eat and drink at all times of day, whether it's watching the sun set with a cocktail in hand, or picking up a quick breakfast before a day by the pool. And after a day in the sun, your suite will be a welcome retreat with everything from pillow menus to your very own Tequila bar.

Amenities

  • Kayaking
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Restaurant
  • Swimming Pool
  • Beachfront location

Where is it

Located between the Caribbean Sea and the Lagoon of Bahia Petempich in the Yucatan Peninsula. Only 15 miles away from South Cancun. 25 minutes from Playa del Carmen. Transfer time from airport: 15 minutes.

Hotel information

164 Preferred Club Suites. All with balcony/terrace, private terrace whirlpool or swim up pool access, air-conditioning, cable TV, Nespresso coffee machine, full bathrooms with shower and double sinks and 1 king-size bed or two double beds. 

Preferred status and amenities:

  • Personalised check-in and check-out in every building by a Destination Concierge 
  • In room continental breakfast service (pre-programed)
  • Complimentary access to the Relax Spa’s hydrotherapy circuit once per stay
  • Pillow menu
  • Express laundry service at regular cost 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary WiFi access
  • Pool concierge with exclusive amenities and services
  • In-room Tequila Bar as well as an upgraded mini-bar refreshed daily with soft drinks, bottled water, juice and beer
  • Upgraded bath amenities

Preferred Club Junior Suite Tropical View with 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: Unlimited-Luxury® includes all à la carte and buffet meals, unlimited domestic and International drinks by the glass and snacks. Stocked mini-bar includes water, soft drinks and beer. Concierge service. Pool and beach waiter service. 24-hour room service. WiFi. Activities unless otherwise stated. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Preferred Club Junior Suite Ocean View with 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim Out Tropical View rooms are more spacious and have a separate seating area, sleeping maximum 3 adults. 

 

Rosewater (à la carte restaurant for breakfast and lunch). Full access to 9 restaurants and bars at Breathless Riviera Cancun next door with no reservations required.

Live nightly entertainment. Theme parties.

Exclusive Preferred Club pool and whirlpool (access to the 2 Breathless Riviera Cancun pools next door). Non-motorised water sports. Snorkel lessons. Windsurfing. Kayaks. Paddle boards. Sailing. Beach volleyball. Yoga and Zumba classes. Cooking classes.Tequila tastings. Dance classes. Complimentary green fees at 3 nearby golf courses: El Tinto, Gran Coyote Golf Riviera Maya and El Camaleon Mayakoba (additional charges such as golf clubs, transportation and premium schedules apply).

24-hour room and concierge services. Pool and beach wait service. Laundry service*.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge. 

Please note: no reservations required in any of the restaurants.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (257)
  • Very good (36)
  • Average (14)
  • Poor (3)
  • Terrible (9)
Image of the Tripadvisor rating Service is exceptional!!!

May 16, 2022 Carolgigi Saint Louis, Missouri

We had an oceanfront junior suite room. Very clean, comfortable bed, plenty of supplies, The resort staff made a point of greeting us each time someone passed. Even asked if we need anything. Introduced themselves. The restaurants at Secrets and Breathless very good. Can’t say enough about the professional service provided. A shout out to David,… Read more
We had an oceanfront junior suite room. Very clean, comfortable bed, plenty of supplies, The resort staff made a point of greeting us each time someone passed. Even asked if we need anything. Introduced themselves. The restaurants at Secrets and Breathless very good. Can’t say enough about the professional service provided. A shout out to David, Cesar, and Eduardo who waited on us daily at Rosewater. Our poolside waiter,Esteban, who keep us hydrated. Also, Uncle Charlie, from Breathless who kept us entertained. We left feeling RELAXED and GREATFUL we chose Secrets for our vacation. Read less
Image of the Tripadvisor rating A hidden Gem with a fantastic location!

May 16, 2022 Donald K North Brunswick, New Jersey

This lived up to our "Secrets" expectations! The resort is only 20 minutes from the airport and the facilities are all top shelf! The resort is a "Prefered Club" only which affords you a higher level of concierge service and in room amenities. Staff was absolute amazing and truly made you feel special!.
Image of the Tripadvisor rating Beautiful property and people!

May 15, 2022 daniellebru High River, Canada

We just returned from a 7 night stay at Secrets and had an amazing time. The room was spacious and spotless. We booked a jungle view but were 2nd floor and had some view of the ocean. I can't stress enough that the food at Rosewater, for any meal of the day, is by far the best available during your stay! The service, view and food were amazing.… Read more
We just returned from a 7 night stay at Secrets and had an amazing time. The room was spacious and spotless. We booked a jungle view but were 2nd floor and had some view of the ocean. I can't stress enough that the food at Rosewater, for any meal of the day, is by far the best available during your stay! The service, view and food were amazing. There wasn't enough time to try it all! Highly recommend the Tuna for dinner, fish tacos at lunch, and the waffle, croque madame or sweet bagel for breakfast...who am I kidding, you can't go wrong with anything :) Manuel, Edgar and Jose were excellent and made us feel at home. The pool is quite quiet, so depending on what you're feeling you have options. We spent the majority of our time at the NRG pool in the middle at Breathless. Shout out to Mar, Uncle Charlie, and Wilberth! I could go on and on but will end by saying we were very happy we choose this resort! Read less
Image of the Tripadvisor rating A great time!!

May 10, 2022 princesscarina79 Baltimore, Maryland

We are regulars at Secrets resorts and this one did not disappoint. We were upgraded to a master suite which was phenomenal! The amenities were great, room service, housekeeping and the room restocks were great Cruz at the Secrets pool was extremely helpful and accommodating. Jose at the Secrets bar was very knowledgeable. David of the… Read more
We are regulars at Secrets resorts and this one did not disappoint. We were upgraded to a master suite which was phenomenal! The amenities were great, room service, housekeeping and the room restocks were great Cruz at the Secrets pool was extremely helpful and accommodating. Jose at the Secrets bar was very knowledgeable. David of the entertainment team was very hardworking. We also appreciated Jose at the Rosewater restaurant Jaffat from the UVC team was the best that we have ever encountered. The resort was the perfect mix of activities and relaxation. Restaurants were good. Beaches were ok considering the seaweed. Next time I will bring water shoes. We will be back. Read less
Image of the Tripadvisor rating Small, but very nice

May 7, 2022 ppmblum Denver, Colorado

The resort is small, but it does have a Breathless next door (and we decided we would probably never go to a Breathless). All of the amenities expected of a Secrets were there. The best thing for us was the Rosewater restaurant, available only to Secrets guests. The staff at the Rosewater - manager Edgar, waiters Manuel, Cesar, Jose, Pablo,… Read more
The resort is small, but it does have a Breathless next door (and we decided we would probably never go to a Breathless). All of the amenities expected of a Secrets were there. The best thing for us was the Rosewater restaurant, available only to Secrets guests. The staff at the Rosewater - manager Edgar, waiters Manuel, Cesar, Jose, Pablo, Victor were absolutely outstanding. They were always friendly and took great care of us. Edgar even arranged a special dinner for us and another couple. David was our entertainment staff, and he was a delight. He was always checking on us to make sure everything was okay, not just around the pool but with our rooms, housekeeping, mini-bar, etc. If there was an issue, he made sure it was taken care of. Around the pool, Fabian was our concierge and made sure we had towels and chairs, and Cruz made sure he brought us our drinks. Even though the resort is very small and inside a Breathless, we had a wonderful time due to the fabulous staff! Read less