Secrets the Vine Cancun

Cancun, Mexico

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant
  • Kayaking
  • Sailing
  • Scuba Diving

Where is it

In central Cancun, alongside a powder-white beach. Taking a step away from this luxurious resort, you are conveniently located near to Cancun with its enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Complimentary newspaper delivered to guest room daily. Deluxe Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities
  • Booking bonus: book by 30 Apr '20 to receive up to 50% off the accommodation cost between 1 Mar–23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 28% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

2 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Football. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling. Table tennis. Billiards. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Laundry/dry cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants. 

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10522)
  • Very good (1877)
  • Average (631)
  • Poor (188)
  • Terrible (148)
Image of the Tripadvisor rating Fun time for a Sisters Trip

Mar 29, 2020 wjd244

We had reservations at another resort, but the opening was delayed so we were given the option to move to Secrets the Vine. Overall it is a nice resort. The staff were pretty great and friendly. Salvador Charly Angel Rodalfo Emmanuel There are a few pools and you do have to arrive early if you want the ocean view seats. The beach seating was… Read more
We had reservations at another resort, but the opening was delayed so we were given the option to move to Secrets the Vine. Overall it is a nice resort. The staff were pretty great and friendly. Salvador Charly Angel Rodalfo Emmanuel There are a few pools and you do have to arrive early if you want the ocean view seats. The beach seating was meh – just a roped off area of chairs. The gym was small, but was fine for what I needed to do. I do recommend the café – it is right on the way to the Beach/pool - grab the cookies! There was an unpleasant sewer odor throughout the day you could smell in the hallways. The food was ok. Read less
Image of the Tripadvisor rating Amazing Resort with Incredible Service

Mar 29, 2020 FrayaLynn Chicago, Illinois

My girlfriends and I took a trip to the Secrets of the Vine in Cancun and had an amazing vacation. The property is gorgeous, clean, and in an easy location to reach from Cancun airport. There are a few more things made it stand out as the best place to go in Mexico for a trip. The service was great. Cain, the concierge, introduced himself and… Read more
My girlfriends and I took a trip to the Secrets of the Vine in Cancun and had an amazing vacation. The property is gorgeous, clean, and in an easy location to reach from Cancun airport. There are a few more things made it stand out as the best place to go in Mexico for a trip. The service was great. Cain, the concierge, introduced himself and was invaluable. He checked on us every day, gave us tips and tricks for the property, and directed us to dinners each night. My favorite restaurant was Olio Mediterranean, while my friends’ favorite restaurant was Dragons. All the restaurants were great about allergies and food needs. My personal favorite activity was the daily noon water aerobics; where Angel, Emmanuel, and Maria were entertaining and gave us a real workout. Kiwi and Juan were great waiters by the pool who checked on us and took great care of us. My friends and I already want to book our return trip next year. Read less
Image of the Tripadvisor rating Nice resort but still had problems.

Mar 28, 2020 S5753PBrobl Southside Place, Texas

Overall a nice resort but we had some issues. Problems started at check in...my girlfriend couldn’t immediately find her passport. They refused to check us in. After 15 minutes of frantically searching through our luggage strewn over the lobby floor, the front desk attendant finally allowed us to check in with the promise we’d bring the passport… Read more
Overall a nice resort but we had some issues. Problems started at check in...my girlfriend couldn’t immediately find her passport. They refused to check us in. After 15 minutes of frantically searching through our luggage strewn over the lobby floor, the front desk attendant finally allowed us to check in with the promise we’d bring the passport back to the front desk once we found it. We booked a DELUXE OCEAN VIEW KING. The hotel was practically empty, so I was hopeful we’d get an upgrade. Oh was I wrong...We were given a room at the back of the hotel and could only see the beach from the balcony, craning our necks. When I went back downstairs to ask why we got this room. With no explanation, the front desk attendant said we had been given a PARTIAL OCEAN VIEW room. I’ve never heard of being downgraded, especially with the hotel not even one quarter full. They switched our room to the category we paid for - how nice lol. The room rate included $200 in resort coupons. However, there’s a catch...we would have to listen to their timeshare pitch if we wanted the resort credit. they were pushing their timeshare really hard. After I refused, they said they would give me the credits anyway. I said I wanted a couples massage. They brought down to the lobby the spa representative who told me we could use $100 of the coupons towards a massage and since the resort was so empty, we’d get 30% off as well. When we checked in for our appointment, the spa refused to honor the discounts. The beach is beautiful and the pools are nice. Drinks are weak but servers are all friendly and attentive. Read less
Image of the Tripadvisor rating Honeymoon

Mar 28, 2020 mw8927 Ireland

We went to Secrets for our honeymoon, we had never went to an all inclusive resort before and I wasn’t sure I was going to like it! I was very wrong, this place is amazing and great choice of restaurants. It was always great fun around the pool but relaxing at the same time. Would highly recommend and would love to go back.
Image of the Tripadvisor rating Fabulous Resort with outstanding service and staff

Mar 27, 2020 Rojen6 Hampshire, United Kingdom

We had two weeks in January to escape the English winter and had a fabulous vacation at Secrets The Vine. We had booked a Preferred Suite and on the 22nd floor our butlers Erick & Sergio we’re determined to make our vacation magical. I also want to mention Pedro and Abiel in the Market Cafe as they both went over and beyond to look after us at… Read more
We had two weeks in January to escape the English winter and had a fabulous vacation at Secrets The Vine. We had booked a Preferred Suite and on the 22nd floor our butlers Erick & Sergio we’re determined to make our vacation magical. I also want to mention Pedro and Abiel in the Market Cafe as they both went over and beyond to look after us at breakfast and lunch times. All the Restaurants were very good but what I did find annoying and frustrating was the fact that they all operate a non reservation service and even in January queuing was necessary. One evening we were turned away from every restaurant and all had waiting times of 30 minutes. If a hotel sets out to provide 5* service it should not have guests waiting so long. In my opinion at least one restaurant should take reservations. Also I found the mini bar very badly stocked with one whisky, one Bacardi and one tequila plus beers and soft drinks. If both my wife and myself drank whisky only one of us could have had a drink. I actually drink Gin and upon asking our Butler if we could have Gin I was told that Gin was only available at the Preferred bar on floor 21. Not the service I am used to or expect. We were very well looked after by Miguel Moreno the Manager of Dragons who having found me a table when I was having difficulty he then looked after us during our vacation with dining arrangements. I cannot speak to highly of Miguel as he was outstanding in his care of a frustrated 73 year old and certainly improved my opinion of Secrets restaurants! We did not enjoy our dinner at the Sea Salt Restaurant and I think it is more a lunch time spot. Thanks to Miguel we were looked after at the Italian and the Blue Water steak restaurant and all meals were excellent but our favourite was Dragons where we had most meals. The hotel is quite compact and a high rise block but it does give rise to excellent views of the Ocean and the lagoon. It is good having the 12th floor pool for Preferred guests but beds are limited. Staff on duty are excellent but there are some nauseating guests who like to wander the pool with drinks in hand which in my opinion is unnecessary. It is not a cheap hotel and wine prices are top end for not necessarily top end wines but I guess that goes with the territory but when you pay for an ‘All Inclusive’ package it is disappointing to pay such high prices. That said the accommodation is first class with large airy and bright rooms fully equipped with great showers. Notwithstanding the few frustrations I still rate the hotel as excellent but they could be so much better which would enhance the Guest satisfaction ratings even more. We did not participate with the Entertainment activities as all we wanted was a relaxing carefree vacation in the Mexican sunshine. Finally a mention for Cane who having heard of our frustrations was in regular contact checking if all was well. His care and messages were appreciated. A great vacation and one we would like to repeat but hopefully the small issues can be improved to avoid my frustrations. Read less