Secrets the Vine Cancun

Cancun, Mexico

Virgin rating

Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa
Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Complimentary newspaper delivered to guest room daily. 

Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Football. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Billiards. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes. 

Laundry/dry cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants. 

Please note: adults-only hotel for guest aged 18 years and over.

Please note: the 'sip, savour & see' experience is unavailable until further notice.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13213)
  • Very good (2208)
  • Average (807)
  • Poor (296)
  • Terrible (266)
Image of the Tripadvisor rating Elias at the Dragons

Dec 2, 2023 Laura C

Elias was an excellent server. We had a great time. We were there two nights and he was extremely attentive. We will gladly go back when we come back to visit. The service was impeccable and the food was good.
Image of the Tripadvisor rating Bypass and go somewhere nicer

Dec 1, 2023 FirstFoodie Lucan, Ireland

Not a five star it’s all inclusive but any chance of getting more money out of us is used. From the mom don’t you arrive till you leave. Arrive are you celebrating yes ok we can upgrade 100 a night couples massage another 500 or something. You can be waiting up to 2hours or more to get a table in restaurant or do a wine tasting buy a bottle and… Read more
Not a five star it’s all inclusive but any chance of getting more money out of us is used. From the mom don’t you arrive till you leave. Arrive are you celebrating yes ok we can upgrade 100 a night couples massage another 500 or something. You can be waiting up to 2hours or more to get a table in restaurant or do a wine tasting buy a bottle and they will get u a table Read less
Image of the Tripadvisor rating 5* Rooms but only 3* Service & Food

Dec 1, 2023 Discover11343 Bristol, United Kingdom

Never given proper Cutlery just a Knife & Fork with a Soup Spoon for Cake & Deserts. NO Air Conditioning in Resturants. We are not vegetarian but really food was not suitable for a non-meat eater with very little choice of vegetables.
Image of the Tripadvisor rating Honeymoon trip

Dec 1, 2023 Nic_Fletcher1811 The Royal Town of Sutton Coldfield, United Kingdom

Just got back from a two week stay here for our honeymoon and had the most amazing time apart from two slight gripes which I’ll list once I’ve highlighted all that was good: great location, fab views, pools and a beautiful beach (with easy access from the hotel too), mostly extremely helpful and friendly staff who couldn’t do enough for you from… Read more
Just got back from a two week stay here for our honeymoon and had the most amazing time apart from two slight gripes which I’ll list once I’ve highlighted all that was good: great location, fab views, pools and a beautiful beach (with easy access from the hotel too), mostly extremely helpful and friendly staff who couldn’t do enough for you from the front desk, concierge and waiting staff. As well as it being our honeymoon it was also my birthday whilst we were there so we not only received several complimentary delicious sweet treats but also a celebratory in room breakfast on a day of our choosing. Our room was clean and comfortable and was often cleaned more than once a day. We managed to visit all of the restaurants during our stay with Blue Water, Dragon and Market Cafe being our favourites - so much tasty food. The security was also taken very seriously and I felt very safe here. Only negative things I’d add (but I must stress the good outweighed the bad) were the building works (we were notified about in advance) which often started early and went on until quite late into the evening and we were also served by an extremely rude waiter on one of the evenings. Also others have noted about the lobby being too hot which I do agree with. Read less
Image of the Tripadvisor rating Mediocre

Nov 30, 2023 Cam_Has_30

As far as resorts go, Secrets the Vine, Cancun, is middle of the pack. I stayed in the Preferred Club Ocean View Master Suite. The room and views were incredible. The pull out couch however, was terrible. Let’s just say the stiffest and springiest mattress you can imagine. I ended up sleeping on the opposite couch, because it was more comfortable… Read more
As far as resorts go, Secrets the Vine, Cancun, is middle of the pack. I stayed in the Preferred Club Ocean View Master Suite. The room and views were incredible. The pull out couch however, was terrible. Let’s just say the stiffest and springiest mattress you can imagine. I ended up sleeping on the opposite couch, because it was more comfortable than the pullout. Now, my back is killing me. The food at this resort is incredible, but the service is incredibly slow. Almost like you’re being ignored. I thought this was funny, because I’m a very generous tipper. If you want to make reservations at a restaurant, they pressure you into buying a $10 bottle of wine for $120. Do this, or wait 1-2 hours with a buzzer to get in. It’s this way with Preferred Club or not. At the Lobby Bar, I was often ignored. Eye contact was made, but several times I wasn’t asked what I want to drink, or how I am doing. The beach is beautiful, but the red flags are often out, and it’s very rough. After everything, the level 23 butlers (Abdy and Alberto, were great). Jesus, at Salt Water Grill, was incredible. Angel, at BlueWater Grill, was the best. He went above and beyond, and went out of his way to make sure the meal was beyond perfect, on several occasions. Another Angel, that does more of the activities (song trivia, dance lessons, etc.) was beyond amazing. He made my brothers birthday extra special. If it wasn’t for the employees listed above, this Resort would be a much lower score. The worst thing about this resort, is the Air Conditioning. Every restaurant, and the lobby, are extremely hot. Read less