Secrets the Vine Cancun

Cancun, Mexico

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant
  • Kayaking
  • Sailing
  • Scuba Diving

Where is it

In central Cancun, alongside a powder-white beach. Taking a step away from this luxurious resort, you are conveniently located near to Cancun with its enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Complimentary newspaper delivered to guest room daily. Deluxe Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities
  • Free Weddings: conditions apply. More information can be found here

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 6 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*.

Infinity-edged swimming pool, Outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Deep-sea fishing*, scuba diving* and snorkelling. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Laundry/dry cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

4 nights 23 Dec–31 Dec '18.

*Denotes local charge.

Please note: No reservations need to be made in any of the restaurants. 

Please note: Adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8934)
  • Very good (1701)
  • Average (556)
  • Poor (160)
  • Terrible (128)
Image of the Tripadvisor rating Wonderful Birthday Celebration

May 25, 2019 Traveler-fun23 Chicago, Illinois

This is our second Secrets resort and really rate this one at the top. The staff are all friendly and accommodating, really make sure you enjoy your stay. In particular, our butlers Rodrigo and Luis you made our stay special. Dragon’s was our favorite restaurant food excellent. Hector, Vicente and Felix made it the best. They made my birthday… Read more
This is our second Secrets resort and really rate this one at the top. The staff are all friendly and accommodating, really make sure you enjoy your stay. In particular, our butlers Rodrigo and Luis you made our stay special. Dragon’s was our favorite restaurant food excellent. Hector, Vicente and Felix made it the best. They made my birthday dinner/celebration memorable. Hector helped us arrange a celebration dinner as well at BlueWater Grill and it was great (2nd Favorite restaurant). Enjoyed a massage with Maria and loved it. Overall the preferred club was so worth it, beautiful views from the 27th floor. The preferred club pool with Salvador and Erick and the wait staff made it worth every minute of it. Enjoyed having Olio’s available for lunch. I find it funny people complaining about the shows being noisy on the Hard Rock side, they ended by 10:30 every night and we enjoyed watching from our balcony. Market Cafe food was good and the staff wonderful. My husbands only complaint was he wanted steak at lunch which he had at the other Secrets resorts and was looking for on this trip. A/C was fine except the last day when we fought with keeping it at the 20/68 it allowed, it kept resetting itself. Overall highly recommend this resort as we had a wonderful time and would go back in a heart beat. Read less
Image of the Tripadvisor rating ALMOST Excellent, some improvements required

May 25, 2019 Omey23 Staffordshire, UK

So much about this hotel is excellent but their are some aspects where improvements should be applied. The great stuff: 1) The junior suite on our trip was on floor 22. The layout and standard of the suite was excellent. We asked to face the Hard Rock and be close the ocean side, from here you have brilliant views of the Caribbean and the… Read more
So much about this hotel is excellent but their are some aspects where improvements should be applied. The great stuff: 1) The junior suite on our trip was on floor 22. The layout and standard of the suite was excellent. We asked to face the Hard Rock and be close the ocean side, from here you have brilliant views of the Caribbean and the lagoon 2) Food standard in all restaurants is exceptional 3) Layout of hotel is well thought through, the pools are in the sun all day unlike most hotels on the Cancun Hotel Strip. The lobby, bars and the downstairs set up is very 5* 4) Choice and theme of 6 individual A la carte restaurants is good 5) Service by pools is very good 6) Staff are very friendly 7) If you choose the preferred room the pool on level 12 is excellent 8) Again in the preferred area the facilities on level 21 are a great touch. The could do better stuff: 1) The Butler service is well publicised but in reality is a couple of guys sitting at a desk on your floor at best 10% of the time, other than that, no one around. 2) Secrets is one of those hotels that sets the room air con temperature at a minimum level, in this case 68F/20c. The rooms are warm, I saw several guests complain. The a/c in our room broke and they attended 5 times, on the first 4 visits they failed to fix the issue before finally overriding the the faulty thermostat vs replace and also provided a fan. These issues were not related to a generator/power failure the hotel experienced. This isn't one of those traveller 'winges' you sometimes see, the place really needs to be better cooled, rooms, restaurants and bars. 3) The seaweed problem has started to arrive on the hotel strip. I visited Moon Palace 2 years ago and seawood was some days 3 feet high there requiring trucks to remove it. At that stage the Hotel strip was clear when we visited but they now are starting to experience the blight, albeit it on a smaller scale. On certain days it will prevent you going in the ocean. Unfortunately the hotels aren't coping well, instead of employing tractors daily and attaching 'hoppers' to collect/remove the seaweed, a team of locals on add days try in vain to rake up masses of the stuff and/or a tractors simply rake it into the sand so the surface looks dirty. Hotels collectively have had years to in put a remedy to offset the issue in place and failed to do so, travellers will choose other resorts if they don't resolve. Hidden Gem: 1) Sea Salt Grill on a evening - This popular lunchtime venue transforms and seems to be quieter than other restaurants. The food and particularly the level of service is the best amongst all six A La carte at the hotel Read less
Image of the Tripadvisor rating Olió Restaurante

May 25, 2019 MCCova

Paola and Juan excellence service, they changed completely our perspective, little details that make the difference, excellent food and outstanding service 100% recommended!!! Paola y Juan excelente servicio, cambiaron completamente la perspectiva que teníamos, detalles que hacen la diferencia la comida y el servicio 100% recomendado!!!
Image of the Tripadvisor rating Secrets de vine

May 24, 2019 Kayla F

Miguel and Alejandro and Gabriel at the blue water restaurant in secrets Devine the resort gave me the best service I’ve ver deceived. He is professional, friendly and hard working. His staff follows accordingly. I will come back here every single year because this is what vacation is about. I love this place and he is the icing on the cake!… Read more
Miguel and Alejandro and Gabriel at the blue water restaurant in secrets Devine the resort gave me the best service I’ve ver deceived. He is professional, friendly and hard working. His staff follows accordingly. I will come back here every single year because this is what vacation is about. I love this place and he is the icing on the cake! Perfecto!! Read less
Image of the Tripadvisor rating Absolutely AMAZING RESORT AND STAFF!!

May 24, 2019 Diana C

The resort and and staff were absolutely amazing!! It was out first time here and everything from the room to the restaurants were exceptional. You can tell the staff gets treated very well because they are constantly smiling and treating you like family! Maria, who was in the entertainment team took time to talk to us and let us know a little… Read more
The resort and and staff were absolutely amazing!! It was out first time here and everything from the room to the restaurants were exceptional. You can tell the staff gets treated very well because they are constantly smiling and treating you like family! Maria, who was in the entertainment team took time to talk to us and let us know a little about the resort and the city, she was the sweetest!! Angel and Agusto at the Manatees bar were AWESOME!! Called us by name and made us specialty drinks which was so great! House keeping kept our rooms looking perfect and were very respectful about our privacy. I would definitely recommend this resort to anyone looking to stay in Cancun Read less