Secrets the Vine Cancun

Cancun, Mexico

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant
  • Kayaking
  • Sailing
  • Scuba Diving

Where is it

In central Cancun, alongside a powder-white beach. Taking a step away from this luxurious resort, you are conveniently located near to Cancun with its enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Complimentary newspaper delivered to guest room daily. Deluxe Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

2 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Football. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling. Table tennis. Billiards. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Laundry/dry cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants. 

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10992)
  • Very good (1912)
  • Average (652)
  • Poor (204)
  • Terrible (166)
Image of the Tripadvisor rating Beware - Poor Service, Not Worth Money

Jan 17, 2021 mollybergerr Galway, Ireland

My girlfriends and I were excited for a get-away after quarantining for the past year. We chose this resort on a recommendation from another friend. However, our was anything but good. What worked - we rented one of the nicest rooms in the resort, which came with a $1,500 price tag. Hotel was clean and room itself was lovely, but that's where our… Read more
My girlfriends and I were excited for a get-away after quarantining for the past year. We chose this resort on a recommendation from another friend. However, our was anything but good. What worked - we rented one of the nicest rooms in the resort, which came with a $1,500 price tag. Hotel was clean and room itself was lovely, but that's where our pleasant experience ended. Negatives were as follows: We purchased "preferred" status, which was supposed to come with VIP check-in. We were not informed at time of purchase that VIP check-in was closed post COVID, so we kicked off our trip waiting in line 30 mins to check in to a grumpy staff member. A butler was supposed to come with our room, but we only saw him the first day. He was unreachable after that. The food was EXTREMELY bland and service at restaurants was very slow. Our only guess is that they cut corners post COVID, as our friend said the food was great when she was here two years ago. The worst of all is that our bathing suits were BLEACHED after getting out of the hot tub (turned from purple to orange). When we informed the management, they told us the "chemical level" was fine and the bleaching came from our sunscreen. We explained this was impossible (literally, the entire suit was bleached, including the bottom area where no female would ever put sunscreen), but they would not take responsibility. When we asked to see the "chemical report", they refused. What was most disappointing of all was the level of service this resort provided. We had purchased a VIP room and tipped the wait staff generously, but the level of service at the management schedule was not up to par for a "4-5 star" hotel. I would definitely not recommend, as $5,000 for three nights will get you much more elsewhere. Read less
Image of the Tripadvisor rating Market Cafe

Jan 17, 2021 tylercL3565OI

We had Cesar M from the Market Cafe as our waiter like 6 times atleast at Secrets the Vine and he done a great job. Never had a problem with him and he's fast. 👍 Might wanna consider giving this guy a promotion.
Image of the Tripadvisor rating The most beautiful unbelievable Resort!

Jan 16, 2021 alensalvatore Toronto, Canada

Love this place....Ludwing the front desk manager is amazing & always goes out of his way for us... Truly grateful for all he does! Klaudia & Susana at reception are the best and always with a smile & positive happy attitude! They truly are a huge asset to the secrets the vine hotel! Also Marbella waitress at the buffet is incredible... Fast...… Read more
Love this place....Ludwing the front desk manager is amazing & always goes out of his way for us... Truly grateful for all he does! Klaudia & Susana at reception are the best and always with a smile & positive happy attitude! They truly are a huge asset to the secrets the vine hotel! Also Marbella waitress at the buffet is incredible... Fast... Attentive... Always happy and smiling! She is truly Amazing! Also Alberto at buffet is fantastic & always on top of it! Amazing CUSTOMER SERVICE SKILLS! AMAZING WORKERS! Read less
Image of the Tripadvisor rating Secrets the vine.

Jan 15, 2021 W1100FWbethf

Alejandro was the best server ever!! He treated us so well! Adrizy helped out so much. So much team work! The manager yasuvi was a great manager! The environment was so welcoming and everyone is so friendly and nice. Would definitely recommend!
Image of the Tripadvisor rating Market Cafe

Jan 15, 2021 ness1326

Our experience at this restaurant was great! From the food to the amazing staff. The chefs Juan David and Mariel made delicious clams. The entire team was very friendly. I would recommend this restaurant to everyone.