The Fives Oceanfront

Cancun, Mexico

Virgin rating

The hotel

Claiming a beachfront spot in front of Puerto Morelos Reef National Park, The Fives Oceanfront sits proudly on Caribbean sands, just a few minutes from Playa del Carmen. And here it’s all about laid back sunshine. You can rest and recharge whilst soaking up the rays at the heavenly rooftop infinity pool. Or if you are looking for chilled beach vibes head to RoMarley, the private beach house for a Sunday brunch washed down with plenty of Mexican mixology. Downtown Playa del Carmen is only a 20-minute drive away, just in case you fancy stretching those legs and exploring the local buzz of Fifth Avenue – a popular hotspot for shoppers and those looking for vibrant night life.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the town of Puerto Morelos, just 20 minutes from downtown Playa del Carmen. Transfer time from airport: 15 minutes.

Hotel information

93 suites. All with furnished balcony or terrace, equipped kitchens, floor to ceiling windows, smart TV, WiFi, bathrobes, bathroom amenities and mini-bar (stocked with 4 soft drinks, 2 beers and 2 bottles of water). 

Junior Suites have a balcony, 1 king-size bed and a living area with sofa bed, sleeping maximum 2 adults.

All Inclusive option: includes onsite food and beverages (some restrictions may apply).

Modern 1 Bedroom Residences, with partial or full ocean views, enjoy a separate living room with sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping maximum 2 adults.

2 Bedroom Resort Residences feature a master bedroom, living room with sofa bed and a second bedroom with 2 queen-size beds, and a full-size kitchen.

The Epic Collection

Fancy upgrading? Epic rooms offer added extras and exclusive benefits to make your stay more enjoyable. Rooms are in better locations of the resort and include the following:

- Private check in

- Welcome amenity

- Complimentary laundry service

- Guaranteed same-day restaurant reservations

- Reserved seating at the beach and pool areas

- Special turndown service

- Premium bath amenities

- Pillow menu

- Personalised in-room aromatherapy

- Complimentary in-room breakfast (upon request)

(available in Epic Junior Suite, Epic 1 Bedroom Swim-Up Residence, Epic 1 Bedroom Penthouse Residence, Epic 2 Bedroom Resort Residence, Epic 3 Bedroom Penthouse Residence).

Al Mare (Italian dishes, dinner). RoMarley Beach House (exclusive beach club). K'iin (rooftop restaurant serving Omakase Mexican-style cuisine). RoMarley Pool Bar. Manlay Lobby bar. Marley Coffee Corner.

Rooftop infinity pool and a main pool by the beach. Spa*. 24-hour fitness centre. Yoga classes. Bicycle rental.

Complimentary WiFi access. 24-hour room service*. Concierge. 

* Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (443)
  • Very good (73)
  • Average (39)
  • Poor (23)
  • Terrible (44)
Image of the Tripadvisor rating Wonderful Stay at The Fives Oceanfront

Jun 17, 2024 jennifer d Waco, Texas

My friends and I had a wonderful stay at The Fives Oceanfront! The food was great, the property was beautiful and clean, and the staff was helpful. Ansel was gracious and welcoming. The Spa was awesome. Lili there was amazing. William was the ultimate activities director. Super fun and personable. Fernando and the guys up at the rooftop restaurant… Read more
My friends and I had a wonderful stay at The Fives Oceanfront! The food was great, the property was beautiful and clean, and the staff was helpful. Ansel was gracious and welcoming. The Spa was awesome. Lili there was amazing. William was the ultimate activities director. Super fun and personable. Fernando and the guys up at the rooftop restaurant and bar were so nice and quick to serve us. Silverdo (spelling?) and others at the Italian restaurant there went out of their way to fill our requests. Betty did a terrific job cleaning our suite. Our personal rooftop infinity pool was incredible! Overall, we had a fabulous time! Read less
Image of the Tripadvisor rating First time to The Fives and Puerto Morelos

Jun 13, 2024 travel55Seattle Saint Louis, Missouri

This small hotel offers excellent service from all customer facing employees. Our comfortable king room (suite) was on the third floor facing north. The space was comfortable, clean and AC was quiet and worked perfectly. Balconies are large with cushioned loungers and other chairs. We enjoyed breakfast most mornings at the K’IIN rooftop space.… Read more
This small hotel offers excellent service from all customer facing employees. Our comfortable king room (suite) was on the third floor facing north. The space was comfortable, clean and AC was quiet and worked perfectly. Balconies are large with cushioned loungers and other chairs. We enjoyed breakfast most mornings at the K’IIN rooftop space. Menu is fresh, simple offerings. Martin, Manuel and Fernando provided excellent service. What a great space! Most dinners were at Al Mare which serves some seafood dishes and Italian cuisine. The salad options were the best we’ve had anywhere in MX. Special thanks to Diana, Silverio and chef Alexander for a very special last night dinner. Romarly serves mainly Jamaican cuisine for dinner. The breakfast menu is simple with lots of egg options. This restaurant does not serve any pork products. Special thanks to Miss Maday at the Marley Coffee Bar for graciously learning to make iced chai tea lattes for me several times! We had the “special” spa offer. It was lovely and call outs to Marlet, Lili and William for outstanding service. Treat yourself……you are worth it! You can’t beat the rooftop pool! Oh, the bar is open even if no food is served there. The Fives do offer some rotating daily activities; check the board in the lobby. The staff will talk to you about their “membership” program. As with most sales talks; be smart and careful. Read less
Image of the Tripadvisor rating The Fives is 10 out of 10

Jun 9, 2024 bigpaulyvegas Canada

From the minute you set foot in the resort you are treated like Family!! Abraham and Angel and Yael greeted you with a smile and were happy to get you settled in. The staff at Romarley restaurant could not be more friendly and professional. Jorge,Andrea, Baldo, were amazing. … Read more
From the minute you set foot in the resort you are treated like Family!! Abraham and Angel and Yael greeted you with a smile and were happy to get you settled in. The staff at Romarley restaurant could not be more friendly and professional. Jorge,Andrea, Baldo, were amazing. The Al Marre Italian restaurant was no different. Head chef Adan prepared an anniversary meal that would rival and 5 star restaurant. The staff went above and beyond!! Diana(lady ga ga),Silverio, and Santiago were amazing. Do yourself a favour and book the Fives Oceanfront Puerto Morales!! Read less
Image of the Tripadvisor rating Fantastic Stay!

May 31, 2024 charlescI2810DL

This is the second time we've stayed at Fives Oceanfront in Puerto Morelos. The oceanfront suite was fantastic. And the resort itself is beautiful, very well maintained, and the grounds lovely. The Sargassum, that frequently washes ashore, particularly in the summer months, was there, but not too heavy. However, the Fives has a full-time crew… Read more
This is the second time we've stayed at Fives Oceanfront in Puerto Morelos. The oceanfront suite was fantastic. And the resort itself is beautiful, very well maintained, and the grounds lovely. The Sargassum, that frequently washes ashore, particularly in the summer months, was there, but not too heavy. However, the Fives has a full-time crew cleaning the beach from early morning to late afternoon. (Please don't forget to tip these hard working folks that keep the beach clean for us tourists!) And Puerto Morelos city has installed nets to catch most of it before it can hit the beach. So, during our stay we could thoroughly enjoy the white sand beach and clear 84 degree water. The dining was stellar. This trip we did the all-inclusive. And it was outstanding. Lunch on the beach from Romarley's and dinner at the fantastic Al Mara Italian restaurant, overlooking the Caribbean. Hotel-wide, the staff was exceptional: very friendly, helpful, and professional. And what a charming cast of characters! Everything was amazing. As a longtime hotelier, I certainly recognized and appreciated how well this resort is managed and well taken care of. Read less
Image of the Tripadvisor rating Enjoyable Stay

May 25, 2024 vstanton Epsom, United Kingdom

Just returned from 10 brilliant days staying at The Fives. There were lots of things we loved about staying at this hotel. The positives: - our room was spacious and was cleaned well throughout our stay - good size balcony with a lovely view of the rainforest and partial sea view - the staff are fantastic, they are so helpful, welcoming, and… Read more
Just returned from 10 brilliant days staying at The Fives. There were lots of things we loved about staying at this hotel. The positives: - our room was spacious and was cleaned well throughout our stay - good size balcony with a lovely view of the rainforest and partial sea view - the staff are fantastic, they are so helpful, welcoming, and always checking to make sure you are ok or if you need anything - there were always plenty of sun loungers available, the loungers by the ground floor pool were taken early but there were always plenty on the beach or the rooftop - there was a bit of seaweed in the sea, but the staff constantly kept the beach tidy of it - the food was pretty good, we had breakfast included but also tried lunch and dinner at RoMarley and the rooftop and always enjoyed our food - it was a short walk into town (about 15mins) down one road so it was very easy to walk to and from town The not so good: - we had one day where we lost hot water in our room however it was sorted on the same day, we reported it after breakfast and had hot water by the time we came back from dinner - the fuse went in our room one night, we lost power in our room around midnight. They quickly moved us to another room a few doors down to sleep in that night then maintenance had fixed it by around 11am the following morning so it was a bit inconvenient but not a massive problem - we had a late flight leaving Cancun so we checked out at the usual time (midday) and were able to leave our bags with reception and use the facilities for that day. However we were charged 15 USD each to use the showers in the spa. I’ve never experienced this anywhere I’ve stayed before and feel it’s very cheeky to charge for showers at all, let alone $30 for the 2 of us! Overall we had a great holiday and it’s a shame that the few negatives knocked it down from a 5 to a 4 for us. Read less