Dreams Riviera Cancun Resort & Spa

Riviera Cancun, Mexico

The hotel

Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Awarded by the AAA, this four-Diamond Resort is a family friendly paradise, surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach, you’ll be forgiven for thinking you’ve landed in paradise! A plethora of day and evening activities include water sports galore, a state-of-the-art fitness centre, volleyball, billiards and yoga. The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa by Pevonia® for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. There’s also a sumptuous international buffet at World Cafe, seafood specialities at Oceana and juicy steaks at the Seaside Grill. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.

Amenities

  • Children's Pool
  • Bar
  • Spa
  • Babysitting service
  • Windsurfing
  • Scuba Diving
  • Golf
  • Volley Ball
  • Restaurant
  • Snorkelling
  • Families
  • Wedding

Where is it

Overlooking a beautiful stretch of ocean, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.

Hotel information

486 rooms and suites. All with air-conditioning, terrace or balcony, all rooms types with indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers and iron and board. Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Premium Deluxe with Plunge Pool Rooms with a private plunge pool, indoor whirlpool, garden views and king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Privileges:

Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.

  • Personalised check-in and check-out with concierge service
  • Complimentary access to hydrotherapy spa once during stay
  • Private beach section with waiter service
  • Preferred status and amenities
  • Access to private lounge
  • Complimentary computer access in private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily à la carte breakfast in Oceana and Seaside Grill
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • New complimentary beach beds
  • Priority on reserving Chef's Garden cooking classes and wine tasting
  • Booking Bonus: Book by 31 Jul '20 to receive up to 25% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine), Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (local and International seafood, recently renovated, breakfast for Preferred Club guests only), Seaside Grill (grilled favourites, recently renovated, breakfast for Preferred Club guests only), World Café (buffet and late-night bites, recently renovated). Coco Café (Premium coffees and deli snacks, recently refurbished to include new patio furniture and a new glass ceiling) and Barefoot Grill (light lunches, snacks and drinks by the pool). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars, 2 of which remain open until 1:00am (Rendevous and Desires Club), the remaining 4 bars close between 6:00pm-8:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Every Friday at 3:00pm. Recently renovated Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.

3 swimming pools (2 of which are heated) and kids' pool. 2 outdoor whirlpools. Fitness centre. Dreams Spa by Pevonia®* with new PAZ Spa treatment rooms. Water sports including snorkelling, hobie cats, windsurfing*, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Concierge service. Babysitting service*. Laundry/dry cleaning service*. Complimentary WiFi access. On-site shopping.Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

4 nights 23 Dec–31 Dec.

* Denotes local charge.

Please note: no reservations need to be made for any of the restaurants. 

Please note: guests do not have to wear wristbands.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival). 

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5765)
  • Very good (2102)
  • Average (761)
  • Poor (329)
  • Terrible (247)
Image of the Tripadvisor rating Great Way To Ring In The New Year 2020!

Jun 29, 2020 2017PMac Uniontown, Ohio

mazing from the first moment we arrived throughout our complete stay! Weather was awesome, staff was very attentive, rooms were spectacular and room attendants kept everything very clean and stocked. The restaurants served fabulous meals and the staffs service was impeccable. The New Years Eve events leading into the New Year were unforgettable… Read more
mazing from the first moment we arrived throughout our complete stay! Weather was awesome, staff was very attentive, rooms were spectacular and room attendants kept everything very clean and stocked. The restaurants served fabulous meals and the staffs service was impeccable. The New Years Eve events leading into the New Year were unforgettable and the Mexican Celebration dinner was over the top with Mexican dancers and Mariachi Band. I never wanted to leave, it was a perfect vacation with perfect weather! Amo Mexico! :) Read less
Image of the Tripadvisor rating Beautiful Visit for a Sales Meeting in January

Jun 23, 2020 carolinewO1776FB

Thoroughly enjoyed my visit for my Company Sales Meeting in January 2020. The weather was perfect; the staff was very hospitable from the greeting at the door to the bellman to check-in. Everything was taken care of. The food was delicous; every meal was superb. Our meeting room was great and we really enjoyed our meeting hosts as well as our… Read more
Thoroughly enjoyed my visit for my Company Sales Meeting in January 2020. The weather was perfect; the staff was very hospitable from the greeting at the door to the bellman to check-in. Everything was taken care of. The food was delicous; every meal was superb. Our meeting room was great and we really enjoyed our meeting hosts as well as our special activity and special dinner. Thank you such Dreams Riviera Cancun for a wonderful week of fun in the sun and memories. This is my third AM Resort (two in Mexico and one in the Dominican Republic) and my favorite. Read less
Image of the Tripadvisor rating Best Family Holiday Ever!

Jun 23, 2020 Barrie W Toronto, Canada

17 of us from 3 generations enjoyed this fabulous resort for 10 days. Staff fantastic: helpful and with a great sense of humour. Accommodations are very comfortable. Pool easily accessible and warm. Choice of restaurants to please every palate....and age group.
Image of the Tripadvisor rating awesome staff, food - everything

Jun 23, 2020 CanuckFrance Lyon, France

Our first all inclusive in Mexico, Dreams is spectacular. The employees are friendly and ready to assist with any requirement. The on site dive shop runs dives for all levels, a short walk up the beach to the boat. The food was in a word: delicious. Everywhere: the restaurants, the buffets and the daily food prepared on beside the pool (giant… Read more
Our first all inclusive in Mexico, Dreams is spectacular. The employees are friendly and ready to assist with any requirement. The on site dive shop runs dives for all levels, a short walk up the beach to the boat. The food was in a word: delicious. Everywhere: the restaurants, the buffets and the daily food prepared on beside the pool (giant seafood paella on day!) Only top quality liquors and beers, and of course, wine. Read less
Image of the Tripadvisor rating Great resort

Jun 23, 2020 LavetteBee Toledo, Ohio

Enjoyed lovely stay at Dreams Riviera. Check in process was quick and seamless. We booked preferred club room so enjoyed appetizers and top shelf alcohol awaiting our room and learning about the resort. They will try and sign you up for time share presentation, but a simple “no thanks” and the matter was dropped. Our room was preferred club ocean… Read more
Enjoyed lovely stay at Dreams Riviera. Check in process was quick and seamless. We booked preferred club room so enjoyed appetizers and top shelf alcohol awaiting our room and learning about the resort. They will try and sign you up for time share presentation, but a simple “no thanks” and the matter was dropped. Our room was preferred club ocean view and it was well appointed and lovely. We had a jetted tub in our room and one of the patio, which surprising offered more privacy than it seemed. Room was large and inviting, with nice mini bar that included small bottles of alcohol, beer, water and soda. We also enjoyed the chips and candy bars we received daily! Housekeeping was excellent and the room included incense to keep it fresh, which was a nice touch. Room service menu was fabulous & food was quite tasty. While some resorts have very limited menus, this was large with great choices from steak to salmon, salads to burgers. There are lots of room choices at the resort and in my Dreams I could’ve tried them all!! The pools were refreshing and lively. There’s a small area dedicated to charging devices which was nice, along with a place for smokers. The hot tub was very inviting and warm, and was a popular hangout for groups of friends. Dreams Riviera had plenty of dining options on the beach as well as bars. You need not go hungry or thirsty! I am not a fan of children coming to the swim up bar but it’s a family friendly resort! The food was good though not the best I’ve ever had. I’d have preferred more upscale seafood options and a larger buffet, but was satisfied overall. Drinks were always awesome and well prepared. Top shelf liquor and American beer were right up my alley. I didn’t enjoy the night life. There’s a club on the property but it was lame. Dj played loud techno music which meant most people stood around just drinking. I couldn’t tolerate the music and left quickly. It has the potential to be fun but better or more diverse music is a must. With nothing much to do after midnight, we retired to our suite to relax! I enjoyed the people, food, beach, pools and my room very much. However we like to dance the night away and party a bit, and that was about the only thing lacking for us. I would definitely return and recommend this property to others. It was a pleasant, very nice resort which checked most every box without breaking the bank! Thank you to the management and staff for an atmosphere and surroundings that were well enjoyed! Hope to visit again soon and hope all are well and safe! Read less