Dreams Riviera Cancun Resort & Spa

Riviera Cancun, Mexico

The hotel

Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Awarded by the AAA, this four-Diamond Resort is a family friendly paradise, surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach, you’ll be forgiven for thinking you’ve landed in paradise! A plethora of day and evening activities include water sports galore, a state-of-the-art fitness centre, volleyball, billiards and yoga. The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa by Pevonia® for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. There’s also a sumptuous international buffet at World Cafe, seafood specialities at Oceana and juicy steaks at the Seaside Grill. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.

Amenities

  • Golf
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Internet Access

Where is it

Overlooking a beautiful stretch of ocean, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.

Hotel information

486 rooms and suites. All with air-conditioning, terrace or balcony, all rooms types with indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers and iron and board. Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Premium Deluxe with Plunge Pool Rooms with a private plunge pool, indoor whirlpool, garden views and king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Privileges:

Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.

  • Personalised check-in and check-out with concierge service
  • Complimentary access to hydrotherapy spa once during stay
  • Private beach section with waiter service
  • Preferred status and amenities
  • Access to private lounge
  • Complimentary computer access in private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily à la carte breakfast in Oceana and Seaside Grill
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • New complimentary beach beds
  • Priority on reserving Chef's Garden cooking classes and wine tasting

9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine), Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (local and International seafood, recently renovated, breakfast for Preferred Club guests only), Seaside Grill (grilled favourites, recently renovated, breakfast for Preferred Club guests only), World Café (buffet and late-night bites, recently renovated). Coco Café (Premium coffees and deli snacks, recently refurbished to include new patio furniture and a new glass ceiling) and Barefoot Grill (light lunches, snacks and drinks by the pool). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars, 2 of which remain open until 1:00am (Rendevous and Desires Club), the remaining 4 bars close between 6:00pm-8:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Every Friday at 3:00pm. Recently renovated Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting* followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.

3 swimming pools (2 of which are heated) and kids' pool. 2 outdoor whirlpools. Fitness centre. Dreams Spa by Pevonia®* with new PAZ Spa treatment rooms. Water sports including snorkelling, hobie cats, windsurfing*, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Concierge service. Babysitting service*. Laundry/dry cleaning service*. Complimentary WiFi access. On-site shopping.Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

4 nights 23 Dec–31 Dec.

* Denotes local charge.

Please note: no reservations need to be made for any of the restaurants. 

Please note: guests do not have to wear wristbands.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival). 

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6707)
  • Very good (2213)
  • Average (806)
  • Poor (347)
  • Terrible (256)
Image of the Tripadvisor rating #DreamingOfDreams

Oct 18, 2021 mc1003 Cleveland, Ohio

Just returned from another amazing vacation at Dreams Riviera Cancun. We were there for one week with family and friends and this was their first time staying at this resort. We all had an amazing time and even though we just got back home, we are already working on planning our next trip there. This property is absolutely beautiful, well kept,… Read more
Just returned from another amazing vacation at Dreams Riviera Cancun. We were there for one week with family and friends and this was their first time staying at this resort. We all had an amazing time and even though we just got back home, we are already working on planning our next trip there. This property is absolutely beautiful, well kept, extremely clean and a dreamy landscape. Amazing food, top shelf drinks and great entertainment. The customer service is over the top! The staff at this beautiful resort is absolutely amazing - the best of the best! They are all working so hard and even with this challenging environment and extra protocols put in place for customers safety during Covid, you can almost see their smiles through their masks. Special recognition to the hotel manager Rafael Cordova for the energy and amazing job managing this beautiful resort. His management team Adolfo De La Torre, Ricardo Navarro, Alin Petraza, Alfonso Ruiz, Orlando Gomez, Michelle Altamirano. The entire concierge team including Ernesto, Danny and Giovanni! All the pool, beach and bars staff including waiters and bartenders Enrique, Rosalino, Clever, Rafael, Jose, Gersom, Octavio, Israel, Vicente, Aristeo, Santiago, Maria and many many more including the CoCo Cafe girls - they are awesome! Big shout out to all the restaurants staff - they were all amazing Ridel, Ulise, Jessica, Antonio (Himitsu) Chefs Palomeo and Adrian and many many more! Wonderful Spa services - Vanessa, Andrea, Itzel and Loredo! Everything was EXCELENTE!!! This place is truly amazing and we can't wait to be back soon! Saludos!!! Read less
Image of the Tripadvisor rating Great vacation.

Oct 17, 2021 E4141IMkatiet

We had a great stay at Dreams Riviera. We stayed for 9 days and we enjoyed every single day there. Ari took really good care of us and our kids every day on the beach. Cold sodas and juices were always there for us, without us even having to order them. Ari knew what we wanted and when we wanted it. THANK YOU Ari ! Thank you Sergio (water toys… Read more
We had a great stay at Dreams Riviera. We stayed for 9 days and we enjoyed every single day there. Ari took really good care of us and our kids every day on the beach. Cold sodas and juices were always there for us, without us even having to order them. Ari knew what we wanted and when we wanted it. THANK YOU Ari ! Thank you Sergio (water toys guy) for the fun we had kayaking, paddle boarding, and with the mini catamaran. We loved it. Read less
Image of the Tripadvisor rating Wedding with family and friends

Oct 16, 2021 Tmcdonald727

Just spent the week at this gorgeous resort for a wedding and it could not have been a better experience. The wedding was beautiful, They definitely have their weddings down to an art. The entire staff was so friendly and accommodating from the waiters to the bar tenders. There is a ton of activities going on all day everyday and the entertainment… Read more
Just spent the week at this gorgeous resort for a wedding and it could not have been a better experience. The wedding was beautiful, They definitely have their weddings down to an art. The entire staff was so friendly and accommodating from the waiters to the bar tenders. There is a ton of activities going on all day everyday and the entertainment team is truly amazing. Dani, Sebastián, Amy, Juan, y José - you guys are the best. Thank y’all so much for all the fun and laughs you brought to our group. Every activity from the cooking classes with the amazing chefs to the Zumba by the pool and even yoga with Lupita in the mornings was wonderful! I cannot say enough good things about the staff they’re amazing! There are restaurants on site that are delicious! We had a blast with our waiter David at the Bordeaux French cuisine restaurant trying many dishes and the breakfast buffet is something to look forward to. We went scuba diving one day and Alessandro was so patient and friendly helping us get everything booked and it was an amazing dive! There was a sunken ship wreck- thanks for recommending this Alessandro! Our guides at Auquaworld (Alex, Arturo & Raul ) we’re great! We hadn’t been scuba diving in years and they made us feel so comfortable and we’re so helpful throughout the whole thing. Great company!! All in all it was a fantastic week and I would definitely recommend this resort and will definitely be back to visit all our new friends at Dreams Riviera ! Gracias a todos!! Read less
Image of the Tripadvisor rating 30th Birthday 🥳 celebration

Oct 15, 2021 Imelda M Chicago, Illinois

This resort was gorgeous.. the entry has a breathtaking view of the ocean. The service was exceptional and the food was Delicious. The spa was amazing!!! Everything and everywhere in the resort was always very clean and well maintained. It was definitely a wonderful place to celebrate any occasion or just go and relax. The covid testing on… Read more
This resort was gorgeous.. the entry has a breathtaking view of the ocean. The service was exceptional and the food was Delicious. The spa was amazing!!! Everything and everywhere in the resort was always very clean and well maintained. It was definitely a wonderful place to celebrate any occasion or just go and relax. The covid testing on site was extremely helpful. Read less
Image of the Tripadvisor rating Redo Summer Vacation

Oct 15, 2021 755bretp

Resort is very clean & nice. Lobby is absolutely gorgeous but the fans are just for looks. It does get a little humid in there when listening to the music entertainment at night. Wonderful staff all around the resort. Food was okay but I wouldn't say great. Just like any other resort some dishes were real good and others were just okay. … Read more
Resort is very clean & nice. Lobby is absolutely gorgeous but the fans are just for looks. It does get a little humid in there when listening to the music entertainment at night. Wonderful staff all around the resort. Food was okay but I wouldn't say great. Just like any other resort some dishes were real good and others were just okay. Infinity pool and pool bar are very nice and fun. Luis our bar tender was awesome. I will give a few negative comments just to give an overall picture. The beach has potential to be very nice but the seaweed is non-stop. The resort has hired help to pick up seaweed everyday from dusk to dawn but it's just non-stop. The beaches to the left and right of Dreams don't do this and the seaweed piles up and starts to smell. I do have to give Dreams credit for doing everything they possibly can to keep their beach clean. The service on the beach was outstanding. I would like to give a shout out to our beach waiter Mr. Santiago. He did an awesome job keeping us hydrated :) The last thing I want to say that they didn't have was a Sports Bar. I wanted to watch a few football games and baseball games over the weekend but unfortunately I couldn't. Read less