Dreams Riviera Cancun Resort & Spa

Riviera Cancun, Mexico

The hotel

Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Awarded by the AAA, this four-Diamond Resort is a family friendly paradise, surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach, you’ll be forgiven for thinking you’ve landed in paradise! A plethora of day and evening activities include water sports galore, a state-of-the-art fitness centre, volleyball, billiards and yoga. The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa by Pevonia® for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. There’s also a sumptuous international buffet at World Cafe, seafood specialities at Oceana and juicy steaks at the Seaside Grill. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.

Amenities

  • Children's Pool
  • Bar
  • Spa
  • Babysitting service
  • Windsurfing
  • Scuba Diving
  • Golf
  • Volley Ball
  • Restaurant
  • Snorkelling
  • Families
  • Wedding

Where is it

Overlooking a beautiful stretch of ocean, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.

Hotel information

486 rooms and suites. All with air-conditioning, terrace or balcony, all rooms types with indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers and iron and board. Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Premium Deluxe with Plunge Pool Rooms with a private plunge pool, indoor whirlpool, garden views and king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Privileges:

Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.

  • Personalised check-in and check-out with concierge service
  • Complimentary access to hydrotherapy spa once during stay
  • Private beach section with waiter service
  • Preferred status and amenities
  • Access to private lounge
  • Complimentary computer access in private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily à la carte breakfast in Oceana and Seaside Grill
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • New complimentary beach beds
  • Priority on reserving Chef's Garden cooking classes and wine tasting
  • Booking bonus: book by 31 Jul '19 and receive up to 25% off the accommodation cost for stays 1 Nov–31 Dec '19. Not valid for guests staying in the Preferred Club Ocean Front Governor Suite or Preferred Club Ocean Front Presidential Suite.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Free Weddings: conditions apply. More information can be found here

9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine), Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (local and International seafood, recently renovated, breakfast for Preferred Club guests only), Seaside Grill (grilled favourites, recently renovated, breakfast for Preferred Club guests only), World Café (buffet and late-night bites, recently renovated). Coco Café (Premium coffees and deli snacks, recently refurbished to include new patio furniture and a new glass ceiling) and Barefoot Grill (light lunches, snacks and drinks by the pool). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars, 2 of which remain open until 1:00am (Rendevous and Desires Club), the remaining 4 bars close between 6:00pm-8:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Every Friday at 3:00pm. Recently renovated Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.

3 swimming pools (2 of which are heated) and kids' pool. 2 outdoor whirlpools. Fitness centre. Dreams Spa by Pevonia®* with new PAZ Spa treatment rooms. Water sports including snorkelling, hobie cats, windsurfing*, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Concierge service. Babysitting service*. Laundry/dry cleaning service*. Complimentary WiFi access. On-site shopping.Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

4 nights 23 Dec–31 Dec.

* Denotes local charge.

Please note: no reservations need to be made for any of the restaurants. 

Please note: guests do not have to wear wristbands.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival). 

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4969)
  • Very good (1921)
  • Average (697)
  • Poor (298)
  • Terrible (221)
Image of the Tripadvisor rating AMAZING!!!!!!

May 19, 2019 Bruce T East Liverpool, Ohio

My wife and I have been to this are numerous times, but I cant believe we never stayed here. From check-in, Christian Cruz was an amazing guide. Explaining everything from top to bottom. Very pleasant. Our room was the ocean front pool front room. rm 2451. It was perfect. Room service was fast and good. All the food there was pretty good. Now, the… Read more
My wife and I have been to this are numerous times, but I cant believe we never stayed here. From check-in, Christian Cruz was an amazing guide. Explaining everything from top to bottom. Very pleasant. Our room was the ocean front pool front room. rm 2451. It was perfect. Room service was fast and good. All the food there was pretty good. Now, the beach, there was seaweed there but, pretty much all of cancun has it. This hotel was on top of it, clearing it up quit. Jesus, the beach concierge, was top notch. He actually helped make our trip wonderful. He was always there for us. Francisco the beach waiter was super friendly. Actually I wish I remembered the other 3 waiters names. Because they were right there taking care of us. I could sit here all day talking this place up. I will def. be back again, again and again. Thank you Jesus and all the beach staff!!!! Read less
Image of the Tripadvisor rating Family Vacation, UVC Member

May 18, 2019 Sightseer27010737605

Used Premier Nights to book this trip (first time using them), so I was skeptical about how the service would be and what room they'd give us. But everything was great, we had an ocean view room on 2nd floor, short walk to the entertainment pool and the beach. The whole staff interacted well with our kids, 3 years old and 8 months old. A… Read more
Used Premier Nights to book this trip (first time using them), so I was skeptical about how the service would be and what room they'd give us. But everything was great, we had an ocean view room on 2nd floor, short walk to the entertainment pool and the beach. The whole staff interacted well with our kids, 3 years old and 8 months old. A restaurant waiter made a balloon pirate sword for our son, pool bar staff would fill out son's cup with strawberry slush, and housekeeping would create a Jurassic scene on the bedside table with all the dinosaur toys he brought on the trip. Read less
Image of the Tripadvisor rating Dreams Riveira Cancun

May 18, 2019 Wander59086335013 Westport, Massachusetts

We stayed here recently and it was a great stay. The resort is beautiful. Everything is very clean. The staff are unbelievably. Very friendly and go out of there way for you. All of the restaurants are very good.
Image of the Tripadvisor rating "Dreams" exceeds all expectations.

May 18, 2019 Charlie P Merida, Mexico

Well this hotel is amazing, so nice and luxurious. Room always clean and beautiful, you must to get a ocean view room is the best choice. All restaurants are really good my favorite was the japannese. But the french restaurant also is very good. All the employees are very friendly. I just love this hotel, this is the second time my wife and I … Read more
Well this hotel is amazing, so nice and luxurious. Room always clean and beautiful, you must to get a ocean view room is the best choice. All restaurants are really good my favorite was the japannese. But the french restaurant also is very good. All the employees are very friendly. I just love this hotel, this is the second time my wife and I came, now we returned with our baby girl and it was a fantastic experience. Thank you @Dreams Resorts & Spas for this amazing vacation ! Read less
Image of the Tripadvisor rating Fair warning: Not a couple's resort.

May 17, 2019 tld2021 Lynn, Massachusetts

After staying at Secret's, we should've known this place would be a let down. We are a young couple who loves to relax but also like to party - this resort did nothing for us on both ends. When we wanted to relax we walked off the resort to a beach club two miles down, and when we wanted to have fun at night we also went off the resort. The food… Read more
After staying at Secret's, we should've known this place would be a let down. We are a young couple who loves to relax but also like to party - this resort did nothing for us on both ends. When we wanted to relax we walked off the resort to a beach club two miles down, and when we wanted to have fun at night we also went off the resort. The food was blah (to say the least), kids and massive family groups running around EVERYWHERE - it was beyond annoying, and the worst part was there was no way to get away from it. On the other hand, the beach is beautiful, and the service was good. Unfortunately, we will never be staying at this resort again. Read less