Dreams Riviera Cancun Resort & Spa

Riviera Cancun, Mexico

The hotel

Not just a holiday resort, Dreams Riviera Cancun Resort & Spa is more of an enchanting wonderland where families, couples, singles and friends can enjoy Unlimited-Luxury® with everything included! Awarded by the AAA, this four-Diamond Resort is a family friendly paradise, surrounded by large sun-dappled swimming pools, lush tropical gardens and, of course, a fabulous palm-filled beach, you’ll be forgiven for thinking you’ve landed in paradise! A plethora of day and evening activities include water sports galore, a state-of-the-art fitness centre, volleyball, billiards and yoga. The kids will love their very own Explorer’s Club with daily activities based around nature, science and exploration. Hunting for hidden treasure is on the agenda, sandcastle competitions and even movies in the moonlight! Whilst the kids are busy, parents can relax by the ocean perhaps or head to Dreams Spa by Pevonia® for some well-deserved pampering. A choice of nine restaurants means you’re spoilt for choice with Italian, French, Pan-Asian and Mexican cuisine to tempt you. There’s also a sumptuous international buffet at World Cafe, seafood specialities at Oceana and juicy steaks at the Seaside Grill. After dinner, unwind in one of six friendly bars and lounges before enjoying a lavish live show perhaps or dancing the night away in the sophisticated surrounds of Desires Music Lounge.

Amenities

  • Children's Pool
  • Bar
  • Spa
  • Babysitting service
  • Windsurfing
  • Scuba Diving
  • Golf
  • Volley Ball
  • Restaurant
  • Snorkelling
  • Families
  • Wedding

Where is it

Overlooking a beautiful stretch of ocean, 30 minutes from Cancun, Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Transfer time from airport: 20 minutes.

Hotel information

486 rooms and suites. All with air-conditioning, terrace or balcony, all rooms types with indoor jetted aromatherapy whirlpool bathtub and separate shower, double vanity, marble floors, concierge service in lobby, large LED TV, telephone, WiFi access, mini-bar (refreshed daily with beer, juices, soft drinks and bottled water), 24-hour room service, tea/coffee maker, MP3 docking station alarm clock, safe, hairdryer, bathrobes, slippers and iron and board. Premium Deluxe Tropical and Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked mini-bar with water, soft drinks and beer. 24-hour room service is also included. WiFi. All activities and entertainment above unless otherwise stated. Concierge service. Pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Premium Deluxe with Plunge Pool Rooms with a private plunge pool, indoor whirlpool, garden views and king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Premium Deluxe Ocean View Rooms with indoor whirlpool and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View Rooms with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean View and Pool Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club with Plunge Pool Rooms with garden views, their own private pool as well as an outside whirlpool on the terrace, upgraded amenities and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Honeymoon Suites with outside whirlpool on the terrace, upgraded amenities and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Ocean Front Master Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Governor Suites with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Presidential Rooms with outside whirlpool on the terrace, upgraded amenities, 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Privileges:

Experience the highest level of luxury and personal service in the Preferred Club at Dreams Riviera Cancun Resort & Spa. Enjoy an upgraded room or suite, access to a private lounge, special concierge service and other enhanced amenities.

  • Personalised check-in and check-out with concierge service
  • Complimentary access to hydrotherapy spa once during stay
  • Private beach section with waiter service
  • Preferred status and amenities
  • Access to private lounge
  • Complimentary computer access in private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily à la carte breakfast in Oceana and Seaside Grill
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary newspaper in suite daily (English and Spanish)
  • New complimentary beach beds
  • Priority on reserving Chef's Garden cooking classes and wine tasting
  • Booking Bonus: Book by 31 Jul '20 to receive up to 25% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Apr '20 to receive up to 51% off the accommodation cost between 1 Mar–23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

9 reservation-free restaurants: Portofino (Italian and Mediterranean cuisine), Bordeaux (Adults only, French), Himitsu (Pan-Asian), El Patio (Mexican), Oceana (local and International seafood, recently renovated, breakfast for Preferred Club guests only), Seaside Grill (grilled favourites, recently renovated, breakfast for Preferred Club guests only), World Café (buffet and late-night bites, recently renovated). Coco Café (Premium coffees and deli snacks, recently refurbished to include new patio furniture and a new glass ceiling) and Barefoot Grill (light lunches, snacks and drinks by the pool). Enjoy themed buffet dinner nights around the pool area twice a week (when weather permits). 6 bars, 2 of which remain open until 1:00am (Rendevous and Desires Club), the remaining 4 bars close between 6:00pm-8:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Spectacular live music and shows including comedians, illusionism and juggling and fire shows. Films on the beach. Desires Music Lounge. Every Friday at 3:00pm. Recently renovated Beach Deck hosting private cocktail-receptions and dinners. New Chef's Garden, with freshly grown herbs and vegetables, executive chef Jose Santos hosts cooking classes and wine tasting followed by a garden feast three times a week. Weekly beach parties and Mexican Bingo.

3 swimming pools (2 of which are heated) and kids' pool. 2 outdoor whirlpools. Fitness centre. Dreams Spa by Pevonia®* with new PAZ Spa treatment rooms. Water sports including snorkelling, hobie cats, windsurfing*, diving* and ocean kayaking. Dive clinic*. Euro-bungee. Water and land aerobics. Ping-pong. Wine and tequila tasting. Explorer’s kids' club (3-12 years old) with a splash fountain, a weekly camping adventure on the beach and a new baby play room. Outdoor climbing wall. Yoga. Beach volleyball. Arts and crafts activities. Video games. Cooking, cocktail, dance and Spanish lessons. Bocce ball and billiards. Fishing*. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

24-hour room service. Concierge service. Babysitting service*. Laundry/dry cleaning service*. Complimentary WiFi access. On-site shopping.Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

4 nights 23 Dec–31 Dec.

* Denotes local charge.

Please note: no reservations need to be made for any of the restaurants. 

Please note: guests do not have to wear wristbands.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival). 

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5751)
  • Very good (2099)
  • Average (762)
  • Poor (329)
  • Terrible (247)
Image of the Tripadvisor rating Made all of our wedding and vacation dreams come true!

Mar 30, 2020 Valentino0220

I barely have words to describe our trip to Dreams Riviera Cancun Resort & Spa. From arrival to departure, we were treated like royalty. The staff always had smiles on their faces, whether it be Clever at the lobby bar or our wonderful maid service as you pass them in the walkways. Gershon, the concierge, personally greeted us every time we passed… Read more
I barely have words to describe our trip to Dreams Riviera Cancun Resort & Spa. From arrival to departure, we were treated like royalty. The staff always had smiles on their faces, whether it be Clever at the lobby bar or our wonderful maid service as you pass them in the walkways. Gershon, the concierge, personally greeted us every time we passed him and always made sure we were taken care of. Paulina and her wedding team truly gave us a ceremony and experience we couldn't have imagined - it was everything we wanted, plus more. The entire staff at Dreams never let stress about anything, whether it was our next drink, meal or wedding ceremony. This was a trip of a lifetime - we are still getting thank yous from our guests telling us that this was one of the best vacations they have taken and one of the best weddings they have been to. We owe it all to Dreams and their amazing staff and resort (the rooms were some of the best we have stayed in in our Mexico vacations!). From the bottom of our hearts, thank you! Read less
Image of the Tripadvisor rating Amazing Stay!

Mar 26, 2020 DanielleG2950

Upon on arrival to the resort, we were given cool, refreshing towels to wipe our faces and were offered glasses of champagne. The staff was absolutely accommodating and welcoming from the beginning to end of our stay. The resort was beautiful and our room was stunning, clean, and quiet. The rooms are semi private with an open bathroom concept. I… Read more
Upon on arrival to the resort, we were given cool, refreshing towels to wipe our faces and were offered glasses of champagne. The staff was absolutely accommodating and welcoming from the beginning to end of our stay. The resort was beautiful and our room was stunning, clean, and quiet. The rooms are semi private with an open bathroom concept. I traveled with my two daughters so this wasn't a big deal for me. Being at the resort was very relaxing with lots of entertainment and activities to do. There are a lot of dining options at the resort, although the food is not the best. I did, however, enjoy my meal at the Seaside Grill. Overall, we very much enjoyed ourselves and weren't ready to leave at the end of our 4 night stay. I would highly recommend Dreams Riviera Cancun. Read less
Image of the Tripadvisor rating Beautiful, Your DREAM wedding experience!

Mar 25, 2020 christinalM8048FU

This resort is amazing. It is beautiful, the food is great and the service is phenomenal! Several staff remembered us by name and greeted us daily, including my daughter! They provided everything we needed right when we needed it. The room we have was a honeymoon suite with ocean view and it was a dream! Waking up with the sun rising over… Read more
This resort is amazing. It is beautiful, the food is great and the service is phenomenal! Several staff remembered us by name and greeted us daily, including my daughter! They provided everything we needed right when we needed it. The room we have was a honeymoon suite with ocean view and it was a dream! Waking up with the sun rising over the ocean was gorgeous! We had our wedding here and Paulina was our coordinator, she was so friendly welcoming and put our mind at ease with everything. There was a lot of anxiety surrounding planning a wedding through email, but in the end we could not have asked for a better experience!! Read less
Image of the Tripadvisor rating Haven't had a better trip!

Mar 24, 2020 DiamondDaniel

When we arrived, we got welcomed with cocktails (non alcoholic for the kids), then, we got into our very clean room. When we were around, we could get free cocktails all around the resort and the waiters would come by and offer us beverages. The resort was by far the cleanest resort I've ever been too. The staff were super friendly and they were a… Read more
When we arrived, we got welcomed with cocktails (non alcoholic for the kids), then, we got into our very clean room. When we were around, we could get free cocktails all around the resort and the waiters would come by and offer us beverages. The resort was by far the cleanest resort I've ever been too. The staff were super friendly and they were a big part of what made our trip outstanding. The entertainment team constantly had something very fun going on. Some of those staff members were Daniel, Alex, Fani, and Gustavo from the entertainment team, Ivan for our waiter, and Anicacio from the buffet. This trip was awesome and we would love to come back. Read less
Image of the Tripadvisor rating Trip of a lifetime!

Mar 24, 2020 michellemC4669FW

Upon arriving at Dreams Riviera Cancun Resort, we were greeted with towels to wipe our hands and faces (and our four kids were amazed) that a wait brought drinks for everyone! They were curious as to how the waiter knew we arrived since we were waiting at the desk to check in. The staff was so polite and my kids were in awe of the beauty that… Read more
Upon arriving at Dreams Riviera Cancun Resort, we were greeted with towels to wipe our hands and faces (and our four kids were amazed) that a wait brought drinks for everyone! They were curious as to how the waiter knew we arrived since we were waiting at the desk to check in. The staff was so polite and my kids were in awe of the beauty that surrounds the resort. From the people to the landscaping to everything there it was breath-taking. We were hesitant to go, then wanted to extend our trip but with the corona virus, we wanted to make sure we could make it back to the states. The employees were so excited to talk with us and find out where we were from and they asked about our kids. All employees we came across were quite wonderful. A few stuck out for us (Adolfo at the swim up bar) - he would see us coming with the kids and have drinks ready for us. My kids would name a fruit or a color and he would make a drink with whatever they wanted. One AMAZING employee is Alfredo from El Patio. That man is a wonderful human being who not only gave us a top notch dinner our last night there, but introduced us to the chef, made a variety of things for us (soups, appetizers and dinner that wasn't even on the menu). His personality and charisma shined. He joked with out kids and us and truly made it an enjoyable experience. Our kids (well, three of them) went to the Explorers Club and had an excellent time there (and had fun activities to keep them entertained). We sampled most of the restaurants. Everyone was able to get what they wanted and they really catered to the kids. Our kids told us it was the best vacation they'd ever had and I'd have to agree with them. Our kids were amazed at the wildlife we would see daily. The plunge pool we had was amazing and the kids almost liked going in that better than the other pools. We sampled all of them. Thank you Dreams Riviera Cancun for an excellent vacation and for taking care of our family. We hope to be back some day.......... Read less