Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Virgin rating

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Romance Junior Suite Partial Ocean View rooms feature a spacious balcony with your own private whirlpool. Perfect for enjoying romantic in room dining and celebrating special moments. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-Out Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

*PURE ® Wellness suites undergo a thorough seven-step process with state-of-the-art technology intended to trap and eliminate viruses, bacteria, and airborne particles while minimising the presence of potential irritants.

Olios restaurant (Mediterranean). Agua Bendita restaurant (Mexican). Satsu restaurant (Asian fusion). Vora Mar restaurant (Trattoria). Tahania restaurant (International cuisine, exclusively for Serenity guests). Vistas restaurant (a la carte - breakfast/lunch, exclusively for Serenity guests). Flavours restaurant (variety of food stations, relaxed dining). Mistral snack bar. Moet Corner.* Limes bar. Mocaccino café. Haven Bar. Vistas Pool Bar. Docks Pool Bar.

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Hobie cats*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4605)
  • Very good (881)
  • Average (363)
  • Poor (153)
  • Terrible (140)
Image of the Tripadvisor rating We felt like treasured family!

Apr 27, 2024 Deborah G

All of the staff were helpful and so friendly. Luis was our waiter at breakfasts and he was amazing. So attentive and helpful. Hugo, the evening manager at Flavour buffet restaurant was incredibly welcoming and helpful and attentive. The cool herbal scented cloths and ice cold flavored water when we arrived was the perfect way to start our… Read more
All of the staff were helpful and so friendly. Luis was our waiter at breakfasts and he was amazing. So attentive and helpful. Hugo, the evening manager at Flavour buffet restaurant was incredibly welcoming and helpful and attentive. The cool herbal scented cloths and ice cold flavored water when we arrived was the perfect way to start our vacation! Read less
Image of the Tripadvisor rating Best vacation ever

Apr 27, 2024 Dermont L

This resort is excellent from the service the food the rooms every thing about the haven is top notch I will be back next year my one complaint was the quiet pool the water was cold the beach was good even with the seaweed the water was warm the waiters and waitresses work hard so tip them they deserve it
Image of the Tripadvisor rating Amazing!

Apr 27, 2024 tammarafrasure

We had an amazing stay and meeting with our wedding coordinator! We had such a great time. We wish there was more available for some of the restaurants to book for dinner but we still had other dinner options.
Image of the Tripadvisor rating Haven is heaven

Apr 27, 2024 Gloria N

Haven Rivera is a must if you are looking for a tranquil but fun hotel. The facilities are beautiful, room service, customer service is also top notch. The food from breakfast to the snack in the afternoon to dinner at night is fenomenal. I highly recommend Agua Bendita. Elías was very friendly and welcoming. Our night watcher Obed made us feel… Read more
Haven Rivera is a must if you are looking for a tranquil but fun hotel. The facilities are beautiful, room service, customer service is also top notch. The food from breakfast to the snack in the afternoon to dinner at night is fenomenal. I highly recommend Agua Bendita. Elías was very friendly and welcoming. Our night watcher Obed made us feel safe and protected as we were at the beach in high hours of the am. After our night walk on the beach he made sure we got there safe and sound. Now let me tell you about Enrique. Enrique is the man, he works at the Moons which is an entertainment center. You can tell he genuinely likes his jobs because he reflects it to the people. He’s a very lovely man. Enrique muchas gracias por hacer esta experiencia de tres días la mejor con tu amabilidad y actitud positiva. Now with in the same subject Arthur the Dj hit on the dot. Night one for us was a bit sad as we are Latin and not much Latin music was played but once he took over the other two nights it was a game changer. Thank you Arthur. Overall, the hotel I would say is more for honeymooners or couples that want something fun but serene. I will be back sooner than later thank you Haven! Read less
Image of the Tripadvisor rating Amazing hotel resort

Apr 27, 2024 alfawong

Be sure to upgrade to Serenity Club. Services are amazing with welcome bottles and butler service and ocean view rooms.