Secrets Maroma Beach Riviera Cancun

Riviera Cancun, Mexico

Hotel rating
Trip advisor rating: 4.5 Based on 14441 reviews

The hotel

This very popular adults-only resort is on its own little stretch of paradise, with the pure white flat sands and crystal clear waters of Maroma Beach. This all-suite resort is nestled in carefully manicured gardens with at its heart is the huge infinity swimming pool, which offers stunning views of the electric-blue waters of the Caribbean stretching out in front of you. This hotel offers elegance and a wealth of activities that will keep you amused all day. Try a treatment at the spa or tee-off at the nearby golf course where you receive one round of complimentary green fees per person per day. There are plenty of water sports on offer such as sailing and kayaking. For true night owls, there is Desires Music Lounge, with a resident DJ and a selection of tropical drinks to keep you going until the early hours.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Maroma Beach is situated on one of the most pristine and famous beaches in Mexico on the Yacatan Peninsula. Close proximity to Mayan archeological sites and eco-adventure parks. 15 minutes from Playa del Carmen. Transfer time from airport: 30 minutes.

Hotel information

412 rooms across 3 and 4 floors with 1 lift per building. All with air-conditioning, ceiling fan, terrace or balcony, whirlpool bath, 42” flat-screen satellite TV, DVD/CD player, alarm clock with iPod docking station, telephone, WiFi access, tea/coffee making facilities, mini-bar (re-stocked daily), his and hers armoire, sofa, vanity mirror, concierge service, Nespresso™ coffee machine, 24-hour room service and Secrets box for private room service, safe, hairdryer, iron steamer and bathrobes. Junior Suite Tropical View Rooms are set back from the beach with garden views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and à la carte meals and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. All activities and entertainment above unless otherwise stated. 24-hour room service and reservation free à la carte dining. Complimentary WiFi. Pool and beach waiter service. No wristbands required. 

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Partial Ocean View Rooms offer views across the resort and limited sea views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms offer stunning sea views, sleeping maximum 2 adults.

Junior Suite Swim-Out Rooms with direct swim-out access to one of the pools from the patio, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms are as Junior Suite Ocean View Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out Rooms are as Junior Suite Swim-Out Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Rooms with 1 king-size bed and additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite is much larger than the other suites featured, with oceanfront views and 4-poster king-size bed, bathroom with Jacuzzi for two and balcony or terrace with exterior private Jacuzzi. This room type includes Club Benefits, sleeping maximum 2 adults.

Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status 
  • Preferred Club suites in premium locations 
  • Concierge services 
  • Daily continental breakfast service in Preferred Lounge 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors in Preferred Lounge 
  • Pillow menu 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge
  • Complimentary access to the Spa Hydrotherapy circuit 
  • Upgraded mini-bar service 
  • Upgraded bath amenities
  • Free Weddings: conditions apply. More information can be found here

8 reservation-free restaurants: World Café (International buffet, open for breakfast and lunch), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner) and Barefoot Grill (light lunch specialties in a casual and relaxed outdoor setting). Coco Café coffee shop serving snacks and late night bites. 6 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar and Desires Night Club and Sports Bar. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Regular daytime activities programme and evening entertainment including Theatre with daily evening entertainment including music and live shows. Desires Music Lounge nightclub.

Infinity swimming pool. Secrets Spa by Pevonia®* with 19 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Gym. 2 floodlit tennis courts. Table tennis. Sports court with basketball and volleyball. Water aerobics. Beach and pool volleyball. Euro-bungee, archery and yoga. 9-hole mini-golf. Water sports: sailing, kayaks, windsurfing, Hobie Cats and snorkelling. Diving* and deep sea fishing*. Tuition and lessons available for tennis*, cocktails and dancing. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).

Shops. Laundry service*. WiFi internet access. 24-hour room service. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights between 23 Dec–1 Jan '18.

 

*Denotes local charge.

Dress code: Applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: This property is for people aged over 18 years.

Trip advisor rating: 4.5 Based on 14441 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (11739)
  • Very good (1897)
  • Average (548)
  • Poor (170)
  • Terrible (87)
Image of the Tripadvisor rating Business couples trip

Feb 17, 2019 Tyson1409 Granger, Indiana

Marianna for Cross Fit is great. I was definitely sore the next 2 days. She has different routines daily so you don’t get bored. Every day at 9 by the pool. We even had class in the pouring rain under the cabana!
Image of the Tripadvisor rating 2nd Visit even better

Feb 17, 2019 Steelrazor53872 Uniontown, Pennsylvania

Wife and I visited this resort several years ago. That visit was great but this one better. We had a swim out in building 15 and it was awesome. I could go on an on about the food, drinks, pool and beach. What separates this resort from every other we have visited is the people. We were treated like we were the only guests there. Our building… Read more
Wife and I visited this resort several years ago. That visit was great but this one better. We had a swim out in building 15 and it was awesome. I could go on an on about the food, drinks, pool and beach. What separates this resort from every other we have visited is the people. We were treated like we were the only guests there. Our building concierge Miguel went above and beyond to ensure our stay was nothing but perfection. Virginia at Coco cafe treated us as we were family. We were fortunate to not get suckered into the timeshare sales pitch. All it took was a polite “no thank you”. Imagine that? The way some people speak of it you would think they was held at gunpoint and forced into it. Read less
Image of the Tripadvisor rating Great Time Again

Feb 17, 2019 AtlantaPirate1963 Alpharetta, Georgia

Just got back from another amazing trip. Beach here is unbelievable. Food was incredible. The only thing I would chance is to have a couple more " house" wines on the menu. As of today they have only 2 reds and 2 whites but a very extensive list if you wish to upgrade for a fee. I want to mention a few people who went out of their way to… Read more
Just got back from another amazing trip. Beach here is unbelievable. Food was incredible. The only thing I would chance is to have a couple more " house" wines on the menu. As of today they have only 2 reds and 2 whites but a very extensive list if you wish to upgrade for a fee. I want to mention a few people who went out of their way to assist while we were there. Laura- Our concierge in building 22 Yanin Rodriguez- Thanks Yanin Manuel- Beach Concierge Marvin- Our waiter at the seafood restaurant Enrique and Carlos- Lobby bar Yamlet- Beach server Edy- Pool concierge Thanks Edy Looking forward to the return trip this summer !!! Read less
Image of the Tripadvisor rating Great time here but watch your choice of rooms

Feb 17, 2019 Anenome5 Codicote, United Kingdom

I couldn’t fault this hotel for service, food , quality of grounds and furnishings. Food is varied with different restaurants including Italian, Asian and French. No booking but that sometimes means you have to wait. High standard of cuisine. Lovely pool areas with beautiful plants and flowers everywhere. Many different places to sit . The beach… Read more
I couldn’t fault this hotel for service, food , quality of grounds and furnishings. Food is varied with different restaurants including Italian, Asian and French. No booking but that sometimes means you have to wait. High standard of cuisine. Lovely pool areas with beautiful plants and flowers everywhere. Many different places to sit . The beach is nice, some seaweed but they do clear it. A variety of music playing. Wonderful harpist one afternoon but some head banging stuff that grated after a while. Can be noisy round the sit up pool bar when the Americans have had their fill of drinks and start shouting at each other. We then escape to the beach. Good they have a non reserve for beds. Longer than thirty mins and you lose yours. Would be good if the hotel supplied diet tonic in the bars for those needing low sugar drinks. You can visit Chichen Itza from here but it’s a long day especially if there are a few drop off. Around 3-4 hours each way travelling. A taxi would be two hours each way. One issue we had was that we paid for an ocean view room, not partial view and were given the one in the photo below. They insisted this was a full ocean view. How, I just don’t know so be careful with your expectations. I would come back to this hotel. On the whole it was a great week and the smiling helpful staff.... apart from the one or two on reception.....enhanced our experience Read less
Image of the Tripadvisor rating Great Hotel and staff but AVOID the DISGUISED TIME-SHARE SELL

Feb 17, 2019 Greg K West Chester, Pennsylvania

My wife and I just returned from 6 days at Secrets Maroma Beach Riviera in Cancun ... A truly BEAUTIFUL place having fantastic service (they can't do enough for you !!!) and excellent food, plus beautiful weather ... These are all major positives ... Now for the only MAJOR NEGATIVE - they laid out a disguised time-share-sell for their VIP Program… Read more
My wife and I just returned from 6 days at Secrets Maroma Beach Riviera in Cancun ... A truly BEAUTIFUL place having fantastic service (they can't do enough for you !!!) and excellent food, plus beautiful weather ... These are all major positives ... Now for the only MAJOR NEGATIVE - they laid out a disguised time-share-sell for their VIP Program the second we were done checking in. I mean really ??? We were paying for an expensive vacation there and within 20 minutes of arriving they were trying to rope us into attending a "free thank you breakfast" (that if attended included Spa-money credits) 'honoring' all of Secrets loyal patrons, trying to pin us down to a scheduled morning DURING our paid stay. Remember this is an all-inclusive paid stay so all meals are already included and our time there should be ONLY our time ... I smelled a bad-fish right off the get-go with the "thank you breakfast offer". This to me was very offensive considering I didn't pay all of this money to have them try and sell me yet another bill-of-goods after arriving there to relax. At best they should have maybe handed me a pamphlet describing the program and asking me to let them know later if I was interested ... period. Lots of hotels offer "free nights" stipulating you attend a sales pitch 1st - all to try to get you hooked into a time-share deal and some are worthwhile BUT to pitch this on a paid stay is unacceptable - IMHO !!! This is a big negative regarding their apparent 'policy'. Read less