Secrets Maroma Beach Riviera Cancun

Riviera Cancun, Mexico

Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite bathroom
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Swim-out Suite
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite bathroom
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Swim-out Suite
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café

The hotel

This very popular adults-only resort is on its own little stretch of paradise, with the pure white flat sands and crystal clear waters of Maroma Beach. This all-suite resort is nestled in carefully manicured gardens with at its heart is the huge infinity swimming pool, which offers stunning views of the electric-blue waters of the Caribbean stretching out in front of you. This hotel offers elegance and a wealth of activities that will keep you amused all day. Try a treatment at the spa, tee-off at the nearby golf course, or there are plenty of water sports on offer such as sailing and kayaking. For true night owls, there is Desires Music Lounge, with a resident DJ and a selection of tropical drinks to keep you going until the early hours.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Maroma Beach is situated on one of the most pristine and famous beaches in Mexico on the Yacatan Peninsula. Close proximity to Mayan archeological sites and eco-adventure parks. 15 minutes from Playa del Carmen. Transfer time from airport: 30 minutes.

Hotel information

412 rooms across 3 and 4 floors with 1 lift per building. All with air-conditioning, ceiling fan, terrace or balcony, whirlpool bath, 42” flat-screen satellite TV, in-room tablet, telephone, WiFi access, mini-bar (re-stocked daily), sofa, vanity mirror, concierge service, Nespresso™ coffee machine, 24-hour room service and Secrets box for private room service, safe, hairdryer and bathrobes. Junior Suite Tropical View Rooms are set back from the beach with garden views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and à la carte meals and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. All activities and entertainment above unless otherwise stated. 24-hour room service and reservation free à la carte dining. Complimentary WiFi. Pool and beach waiter service. No wristbands required. 

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Partial Ocean View Rooms offer views across the resort and limited sea views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms offer stunning sea views, sleeping maximum 2 adults.

Junior Suite Swim-Out Rooms with direct swim-out access to one of the pools from the patio, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms are as Junior Suite Ocean View Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out Rooms are as Junior Suite Swim-Out Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Rooms with 1 king-size bed and additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite is much larger than the other suites featured, with oceanfront views and 1 king-size bed, bathroom with Jacuzzi for two and balcony or terrace with exterior private Jacuzzi. This room type includes Club Benefits, sleeping maximum 2 adults.

Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status 
  • Preferred Club suites in premium locations 
  • Concierge services 
  • Daily continental breakfast service in Preferred Lounge 
  • Afternoon hot and cold hors d’oeuvres 
  • Exquisite desserts and fine liquors in Preferred Lounge 
  • Pillow menu 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge
  • Complimentary access to the Spa Hydrotherapy circuit 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

8 reservation-free restaurants: World Café (International buffet, open for breakfast and lunch), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner) and Barefoot Grill (light lunch specialties in a casual and relaxed outdoor setting). Coco Café coffee shop serving snacks and late night bites. 6 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar and Desires Night Club and Sports Bar. 24-hour room service.Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

Regular daytime activities programme and evening entertainment including Theatre with daily evening entertainment including music and live shows. Desires Music Lounge nightclub.

2 swimming pools and 2 outdoor whirlpools. Secrets Spa by Pevonia®* with 19 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Gym. Water sports: sailing, kayaks, windsurfing, catamaran and snorkelling. Diving* and deep sea fishing*. Floodlit tennis court. Table tennis. Sports court with basketball and volleyball. Water aerobics. Beach and pool volleyball. Euro-bungee, Archery. Yoga. 9-hole mini-golf. Cocktail classes and dance lessons. Complimentary greens fees at two nearby golf courses*.

Shops. Laundry service*. WiFi Internet access. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: this property is for people aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (14591)
  • Very good (2178)
  • Average (632)
  • Poor (194)
  • Terrible (116)
Image of the Tripadvisor rating AMAZING!!!

Apr 19, 2021 amandapR8897ZD

This resort deserves 10 stars! We went for our honeymoon and had the best trip ever!!! The staff were so helpful and accommodating! The pools and beach were AMAZING! The food was to die for! The comfort and cleanliness of the room exceeded expectations! The entertainment was delightful! The pool bar servers (especially Guadalupe and Bernardino)… Read more
This resort deserves 10 stars! We went for our honeymoon and had the best trip ever!!! The staff were so helpful and accommodating! The pools and beach were AMAZING! The food was to die for! The comfort and cleanliness of the room exceeded expectations! The entertainment was delightful! The pool bar servers (especially Guadalupe and Bernardino) were AMAZING!!! We can’t wait to come back!!! Read less
Image of the Tripadvisor rating Vacation

Apr 18, 2021 pearl2424 Chicago, Illinois

was here in September of mexican independence week and this resort went all out on the 15th. i don’t know where to start the resort is beautiful and well maintained the beach is fantastic, you can rent jet ski or parasailing,the entertainment team was great and the workers go overboard to make sure you are taking care of.the restaurants are very… Read more
was here in September of mexican independence week and this resort went all out on the 15th. i don’t know where to start the resort is beautiful and well maintained the beach is fantastic, you can rent jet ski or parasailing,the entertainment team was great and the workers go overboard to make sure you are taking care of.the restaurants are very good and the sports bar was jumping every night Read less
Image of the Tripadvisor rating 2nd AMAZING stay at SMB

Apr 18, 2021 C6096FTjenniferm White Rock, South Carolina

My husband and I just returned from Secrets Maroma Beach, where we celebrated his 50th Birthday. This was actually our second trip to this resort in the last 6 months. We have never repeated a stay at a resort, but we fell in love with SMB. The resort is exceptionally clean, well appointed and the service is top rate. Our room had a king bed that… Read more
My husband and I just returned from Secrets Maroma Beach, where we celebrated his 50th Birthday. This was actually our second trip to this resort in the last 6 months. We have never repeated a stay at a resort, but we fell in love with SMB. The resort is exceptionally clean, well appointed and the service is top rate. Our room had a king bed that was very comfortable, which we usually do not find to be the case when we are on vacation. All the food was excellent. The pool side Pizza Oven was a favorite of ours for a quick afternoon snack. While all the service is fantastic we wanted to give a few shout outs to some of the staff that we had multiple occasions for interaction. Our concierge, Roberto, is top notch! He is a genuinely kind, caring man. He makes a point of speaking to all of his guests and calling them by name each time he sees them. He helped to make my husband’s Birthday trip a huge success by booking our reservations for the Hibachi grill, beach bed and even getting us a portable fan for our room (we use the sound as white noise for better sleep). Andrea, with the entertainment crew, is the most delightful, energetic young woman. She has an amazing talent for making people happy. Leonardo, beach wait staff, was super fast and efficient with all orders. Octavio, preferred club bar tender, is an excellent mixologist. My husband nicknamed him the “Chemist” because he would make up drinks on the spot based on your likes and wants. Guillermina, breakfast buffet, makes the best omelettes. She was kind enough to make my over easy eggs each morning, while my husband had her delicious omelets. Domingo, Bordeaux restaurant waiter, is an excellent waiter. We were surprised that he actually remembered us from our last trip. He offered excellent dinner recommendations and was very attentive to us despite being very busy. We will definitely be going back to SMB sooner rather than later. If your on the fence about this resort, GO! You will not be disappointed. Read less
Image of the Tripadvisor rating Second Visit Just as Great as the First

Apr 18, 2021 DonJulioAnejo Bay Area, CA

This is the second stay at Secrets Maroma for my wife and me, and it was just as great as the first. In fact, it's the only time we've every repeated a stay at a resort as we like to stay in as many different resorts as possible. I think the rooms have been renovated since the last time (not sure). The decor is amazing, with the solid wood… Read more
This is the second stay at Secrets Maroma for my wife and me, and it was just as great as the first. In fact, it's the only time we've every repeated a stay at a resort as we like to stay in as many different resorts as possible. I think the rooms have been renovated since the last time (not sure). The decor is amazing, with the solid wood furniture being the most impressive and all drawers are soft close. The mattress is very good, and my wife and I are picky when it comes to mattress quality. The shower features a hand-held shower head and ceiling-mounted, rain shower head. The landscape design is just done so well.Most Mexican resorts are landscaped well but Secrets Maroma is extraordinary. Secrets Maroma is renowned for its lovely white sand beach, and it didn't disappoint, even with sargassum. We laid on the beach every day and we would watch the workers comb and clean the beach of sargassum in the hot sun, wearing masks. If you want to see what the beach would look like without cleaning, just walk north or south along the beach and you'll see. By the way, the abandoned mansion is still an abandoned mansion--what a waste! Dinners were very good. The only complaint is my wife had a chewy grouper filet while my steak was delicious. But we attribute that inconsistency to the chef having an off night. The breakfast situation was different due to covid. Normally these luxury resorts offer a dizzying amount of food at breakfast, but not this time. There was less selection and a server served the food at the buffet. So we ate light breakfasts and chose to eat lunch whereas we normally skip lunch as a way to reduce calorie intake. As for lunch, we loved eating nachos, burgers and pizza at the beach, and all the food was delicious. Speaking of pizza, I was chatting to the pizza maker (who was great by the way but I forget his name) while waiting for my pepperoni pizza, when he pointed out that there was a monkey lying in the tree behind me. I turned around and sure enough I saw a spider monkey in the tree! Amazing! The shows are very good. They last 45 minutes so they're a quick shot of fun entertainment. Recommendations to the hotel: * At the breakfast buffet, place tongs to serve the pastry. I had to use my fingers to get a pastry. I know the tongs might be a covid issue, maybe have a hand sanitizer station next to the pastries? Not sure. * It would be nice to have Chromecast for the TV. * I really feel sorry for the workers who have to wear masks. Can't they be vaccinated and skip the masks? Imagine working the coal pit for the lechon, on a hot day, while wearing a mask! Brutal. * Drinks were very good but they're made for the masses. Secrets Maroma needs to hire a true mixologist who can create amazing cocktails. Recommendations for the potential guests: * Bring your reusable popote. The resort isn't issuing popotes and it's hard to drink frozen drinks without a popote. * Don't be THAT GUEST. You know who you are. Background: one day we got lucky with a primo palapa and there were two empty palapas left and right of us. Somebody claimed them based on the towels placed on the chaise. Curious to see who the claimants were, we waited and waited and waited to see who would eventually use the palapas. Around 1:00 in the afternoon, some guests arrived, used them for an hour, then left. How greedy and inconsiderate! Don't be a hog! I say if you haven't used a palapa in an hour, you've officially conceded that palapa. Overall, great stay at Secrets Maroma! Read less
Image of the Tripadvisor rating A step avove the rest.

Apr 18, 2021 brandonlindsey85 Fenton, Missouri

Beautiful resort. Fantastic food. Impeccable service. There is always something going on; shows, games, dinners. The cleanliness is unmatched, making us completely comfortable in these unusual times. We will return.