Zoetry Paraiso de la Bonita

Riviera Cancun, Mexico

The hotel

If you are looking for the perfect place to escape, re-energise and enrich your soul, this is your place. Tucked between a lush mangrove forest and a private secluded beach, you will find a true temple of healing here with North America’s first certified Thalassotherapy Centre offering an incredible selection of treatments. The spa has a large outdoor therapeutic saltwater pool, 16 wet and dry specialised treatment rooms, Temazcal, a traditional Mexican steam bath and a state-of-the-art anti-aging centre. Yoga, meditation and Tai-Chi classes, strength and cardiovascular training facilities, physiotherapy, nutrition, acupuncture, Chinese medicine services and Mayan healing practices also available. Or stick to good old fashioned Tennis and a spot of sailing. The focus on wellness doesn’t end with the spa and fitness centre. The gourmet dining is award-winning, focusing on a large selection of organic, light and healthy selections including vegetarian selections and the Water Cellar — a world first, with a vast selection of premium waters from 15 countries around the world. The hotel squeezes its own fruit juices each day and be sure to try out their iced-tea of the day. To balance out all this virtuousness, they also make their own ice creams, sherbets, bread and pastries and have a renowned sommelier to build an excellent wine collection. See, you’re feeling better already!

Amenities

  • Bar
  • Spa
  • Wedding
  • Honeymoon
  • Room Service
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Restaurant
  • Kayaking
  • Sailing

Where is it

An intimate resort located within a protected National Park with the world's second largest coral reef osshore, nestled amidst 14 acres along the Caribbean Sea on Mexico's exotic Riviera Maya, with it's own private beach. Transfer time from airport: 20 minutes.

Hotel information

All 90 suites are oceanfront, from 105 sq m, with separate living room, bathroom with marble bathtub for two, ceiling fan, safe, vanity mirror, hairdryer, 24-hour room service, luxurious Bvlgari® bath amenities, aromatherapy pillows and linens scents, pillow menu and nightly turn-down service and towels & bathrobes. All individually decorated with an electic collection of hand selected art and sculptures, artifacts and fabrics. 2-Bedroom Suites and a Presidential Suite are also available. All with air-conditioning, terrace or balcony with views of the Caribbean sea, 2 TVs, CD/DVD player, complimentary WiFi access, Espresso machine and daily refreshed mini-bar. Welcome bottle of tequila or rum and handmade beach bag. Suites also receive a bottle of sparkling wine and fresh fruit basket daily.

Oceanfront 1-Bedroom Suite with Terrace have a bathroom with a sunken bath for two and comes with 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands), wine by the glass and water. Twice daily refreshed mini-bar. Bvlgari® bath amenities. 24-hour, private in-suite dining. 24-hour concierge service. WiFi. Complimentary, unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Gourmet dining options with an assortment of organic food and beverage selections. In addition to the above amenities, your experience at Zoëtry Paraiso de la Bonita also includes, exquisite Suites, all with stunning ocean front views and access to the beach. Unlimited top-shelf spirits and specialty beverages in a choice of two luxurious lounges. Complimentary 20-minute wellness experience or fitness consultation. Catamaran sunset sail and a shopping excursion to Puerto Morelos by boat as well as complimentary greens fees at a nearby golf course. Rejuvenating Thalassotherapy spa and an invigorating aqua gym with sauna, steam room and cold plunge pool. No check-in or check-out times. Exclusive, private, personalised chauffeured airport transfers. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

 

 

 

Romance Ocean Front 1-Bedroom Suite with Terrace, has 1 king-size bed, sleeping maximum 2 adults.

Oceanfront 1-Bedroom Suite with Plunge Pool has butler service, with 1 king-size bed, sleeping maximum 2 adults.

Romance Ocean Front 1-Bedroom Suite with Plunge Pool, located on the ground floor, private terrace with plunge pool, with 1 king-size bed, sleeping maximum 2 adults.

Romance Ocean Front Lovers Suite, with outdoor shower and 1 king-size bed, sleeping maximum 2 adults.

Ocean Front Master 2-Bedroom Suite with Terrace, feature an additional bedroom and bathroom, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean Front Master 2-Bedroom with Plunge Pool as the Ocean Front Master 2-Bedroom Suite and with a plunge pool, sleeping maximum 4 adults.

Ocean Front 2-Bedroom Governor Suite with butler service is a private villa with 2 separate en-suite bedrooms, spacious living room, kitchen and dining area seating up to 10 people, a plunge pool, wrap around terrace and direct beach access, sleeping maximum 4 adults.

The Zoetry Endless Privileges® includes:

  • Personalised, private chauffeured airport transfers 
  • Gathering areas for reading, meditation and relaxation 
  • Concierge services and 24-hour front desk 
  • Daily exercise and fitness activities such as Yoga and salt water aqua gym 
  • No check-in or check-out time (based on availability in high season) 
  • Access to sauna steam room, jacuzzi and cold plunge pool 
  • Complimentary daily breakfast, lunch and dinner (gourmet dining options with an assortment of organic food and beverage selection) 
  • Complimentary unlimited worldwide calls 
  • Complimentary cocktails and specialty beverages from a variety of domestic and international premium brands 
  • Complimentary overnight laundry service 
  • 24-hour in suite private dinning 
  • 20-minute Thalasso seawater experience per guest per stay 
  • Maid service three times each day 
  • Shopping excursions by boat per guest per stay 
  • Fresh bottle of sparkling wine and basket of fruit daily 
  • Hydrothalasso pool and aqua gym 
  • Welcome bottle of tequila 
  • Daily afternoon tea time featuring real live plants for tea infusions 
  • Catamaran afternoon sail per guest per stay 
  • Temazcal ceremony (every other day) recognised as a ritual that improves both spiritual and emotional health 
  • Luxurious accommodations with Bvlgari bath amenities, aromatherapy pillow and linen scents, Frette linens and bathrobes and a complimentary handmade beach bag 
  • Ocean Front air conditioned fitness centre - open daily, provides a full range of cardio-conditioning fitness equipment including free weights, treadmills, lifecycles, stair climbers and cross trainers
  • Free Weddings: conditions apply. More information can be found here

3 reservation-free restaurants: La Canoa (à la carte fine dining featuring 'Cuisine de los Soles®', a gourmet fusion of styles based on spices and chilies, open for dinner, formal dress required), Ka'ax (Mexican à la carte, open for breakfast, lunch, dinner and late night bites) and El Chiringuito (beachside bistro open for lunch and dinner). Sushi & Ceviche Bar and Hippos pool bar, open for snacks during the day. Library bar with an excellent reading collection and WiFi, open 24-hours. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Live musician performances. Casino nights.

Freshwater infinity swimming pool and a heated hydrotherapy saltwater Thalassotherapy pool. Thalassotherapy Spa* with 16 treatment rooms. Sauna, steam room, Temazcal (Mexican steam bath), anti-aging treatment centre, hydro-massages, massages. In addition, the Thalasso Centre provides additional wellness experiences including Aquagym, Yoga, meditation and Tai-Chi classes, strength and cardiovascular training facilities, physiotherapy*, nutrition*, acupuncture*, Chinese medicine services* and Mayan healing practices*. Dance, Spanish, cooking, wine and tequila appreciation classes. Also on offer are nature hikes, bike tours, jungle zip line adventures* and many other activities. Floodlit tennis court. Table tennis. Non-motorised water sports including sailing on the hotel’s private catamaran, windsurfing and kayaking. Scuba diving lessons*. Art gallery. Cigar making. Ceramic crafts painting. Shopping excursions by boat. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Complimentary access to wet areas of spa, 1 catamaran excursion into the sunset (per person, per stay) and a 20 minute Thalasso Seawater experience per guest per stay.

Beauty salon*. Gift shop. Complimentary 24-hour laundry service. 24-hour concierge. 24-hour room service. Complimentary worldwide phone calls included.

*Denotes local charge.

Dress code: Applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: No reservations required for any restaurants. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1941)
  • Very good (442)
  • Average (176)
  • Poor (80)
  • Terrible (74)
Image of the Tripadvisor rating Dream Honeymoon

Apr 22, 2019 TiffanyHoughton Pleasanton, California

Wow! Where do I even begin? Staying at the Zoetry was unlike any experience I’ve ever had. My husband and I came here for our honeymoon and couldn’t be happier with our stay! Upon our arrival we were upgraded to stay in an Impressions suite (their exclusive and highest end in the resort). We were welcomed by Farid, Ankara, Edgar, and Antonietta… Read more
Wow! Where do I even begin? Staying at the Zoetry was unlike any experience I’ve ever had. My husband and I came here for our honeymoon and couldn’t be happier with our stay! Upon our arrival we were upgraded to stay in an Impressions suite (their exclusive and highest end in the resort). We were welcomed by Farid, Ankara, Edgar, and Antonietta with a cool towel and a refreshing drink. We were introduced to our 24/7 butlers, Edgar, Isaac, and Omar and shown to our suite. We walked in to see a perfect view of the ocean right outside our balcony. Inside of our suite they had a display of some of the finest chocolates we’ve ever tasted presented on an extravagant multileveled spread. Next to the chocolates we found a framed photo of our engagement that they had put together as a gift for us upon our arrival! On our balcony we had our own private plunge pool that we could heat or cool depending on our preference. Each morning we woke up to the “special” of the day cooked especially for us by our private chef, Angel. We were able to enjoy our own private and spacious cabana each day, with all inclusive full service food and beverage. One afternoon we decided we wanted to paint, and voila! We got to pick out our own ceramics and paint right there by the beach!! Another afternoon we were able to participate in a native ancient ritual, Temescal. We enjoyed our sunset cruising, daytime kayaking, and even our own cooking class where we learned how to make Ceviche! Each evening we were treated to a special menu by one of their chefs. (Request the duck ravioli from Saul at Caax!! - it’s the best meal I’ve ever had!!... mouth is watering right now). Upon our departure I was gifted a native Mexican red dress, it is so beautiful and I will keep it forever! I not only had an amazing time with my new husband, but also, an amazing time with my new Zoetry family. All my life I’ve been dreaming of what my honeymoon would be like, and the staff here exceeded all of my hopes and dreams! 100/10 recommend. Read less
Image of the Tripadvisor rating Amazing vacation

Apr 22, 2019 Vacation33893940398

Zoetry is an absolute relaxing place with top notch service. If you are looking to relax and unwind this is the place for you, if you want late night parties I would try a different resort since everything closes here at 11pm... we will definitely be back!
Image of the Tripadvisor rating Feeling conflicted and DO NOT BRING KIDS HERE!

Apr 19, 2019 kellyj730 Loveland, Colorado

So I feel so conflicted about this resort. I loved our time here and the resort is beautiful but...well I will just put this review in The good and The bad format: The good: The property is stunning, very lush,with a laid back vibe, animals everywhere, very green, quite, and comfortable. I felt as though I was in heaven. The room was simply… Read more
So I feel so conflicted about this resort. I loved our time here and the resort is beautiful but...well I will just put this review in The good and The bad format: The good: The property is stunning, very lush,with a laid back vibe, animals everywhere, very green, quite, and comfortable. I felt as though I was in heaven. The room was simply wonderful, it was our style and it was large, beautiful, with an amazing view and a stunning patio. We loved the plunge pool it was like having our own private pool attached to our room. We spent lots of time on the patio, napping, reading books and putting our feet in the water. The bathroom was huge with two showers and a bathtub that was more like a two person hot tub. The staff were so friendly and helpful. Concierge set up a surprise in our room with rose petals and a bubble bath. Truly, a touching gesture that will make me always think fondly on this resort. The resort felt super safe with a gated entrance and super tight restrictions on who they let through those gates. When we had problems, they were addressed super promptly. Snorkeling was a blast we saw many fish and snorkeled for a full hour. Pools were gorgeous with comfortable chairs and attentive staff. Wonderful restaurants with fantastic unique food. I loved eating at Kaax overlooking the ocean. This made for wonderful memorable dining experiences. The spa was amazing. Thelasso water therapy was great. Massage was fantastic. Clean facilities. Outdoor shower was awesome. The bad: While it was wonderful to have all the animals on the site there were drawbacks to this as well. The birds were super noisy. I would request a room away from the bird cages but even then the beautiful peacocks are super loud and woke us up on occasion. We made the mistake of leaving food on the patio for about 15 minutes and when we came back we had a lemur on the deck chowing down who was not afraid of people. When I finally got him to leave he knocked down the glasses breaking them and shattering glass over the patio. We did have two very large cockroaches in our room over the course of our stay as well but maybe this is normal for tropical destinations where we have open patio doors? While eating one night at El Chiringuito our table was invaded by lots of ants. They were all over the place and crawling onto the plates. It really ruined the dining experience. The outdoor shower, while we loved it, one should know that people on the upper floors of the complex can see you when you are showering and if you are showering naked they can see that too. This did not bother us too much but if you were not “ok” with people seeing you naked then this shower would not be useable to you. I have added a picture looking down at our shower from the upper deck that the guest in that room use to access their room. This is not a kids resort so even if they allow it just don’t bring them. We have two kids and I would have felt awful if we had brought them. First off, they will be bored and secondly people who are trying to relax in the quite will be shooting you and your kids’ daggers for interrupting the serenity of the resort. Booking of the included activities, this felt like a bit of a scam on the advertisement of the resort. This super bummed us out! The two things we wanted to do we could not. We wanted to take part in the Temazcal Ceremony and we called down to the spa as soon as we checked in and they were already filled completely up for the times during our stay even though the resort only felt about half full!!! If they cannot get guests into this included activity then they need to add more times and days for which it is offered so that everyone who wants can partake in it. The second thing we wanted to do was the one-hour catamaran ride. We did not book this as we were booked for a four hour snorkeling cruise on a catamaran, well then the 4 hour catamaran got canceled presumably because a group wanted to book the catamaran at the last minute and so they bumped us to a one hour snorkeling which was on a tiny boat and included no cruise. By the time this all happened all of the sunset cruise options were booked full and so we did not get to partake in this activity as well. The beach and this is at no fault of the resort but it was full of seaweed/algea. If you are coming to the Caribbean with thoughts of swimming in the ocean or doing any ocean activities this is not the place to do it. It was seriously bad. The water is four smelling brown and murky. The only time we could swim in the ocean was during our snorkeling time out at the reef and even then, you had to push the seaweed away as you were swimming. The dining options are super limited. While all of the restaurants are fantastic this resort really does need a grab and go option. The service is slow! You need to know this going in and be able to plan accordingly. I kind of liked it as we took our time and were able to enjoy the dining experiences but towards the end of our time there it got to be kind of irritating. For instance, we dined El Chiringuito one night. During this time, they were nearly full and yet only had two servers. It took an hour for us to get our food that night and 2.5 hours to complete dinner. My husband was definitely getting Hangry waiting over an hour for food. The vacation club sales pitch. We were offered some free spa perks to go for a 90-minute sales pitch at a sister property. Unless you are like us and hell bent on getting a spa but refusing to pay the outrageous prices at the spa then DO NOT GO TO THE HIGH PRESSURE VACATION CLUB SALES PITCH!!. We have been to these before and wanted to check out Secrets Maroma beach as we had debated booking at that property and wanted to see it for next time. We figured we had been to these sales pitches before and how bad can it be. OMG it was so bad, they take you hostage with no way to end the pitch and get out in any reasonable amount of time. We were there for 3 hours and had seven different people trying to pressure us into becoming a member. It was the highest-pressure most uncomfortable pitch we have ever been to in our lives. Just don’t do it! On the plus side, we did see Secrets Maroma Beach, which made us feel confident we had choose right for us in going to Zoetry. The gift store is outrageously priced. Do not forget sunscreen, after sun lotion, etc!! One bottle of normal spray sunscreen was $27 and that is American dollars!! I had to buy some aloe vera gel for a sunburn, $14 American dollars for a travel size of cheap aloe vera gel. So overall I feel very mixed about our stay. While I was there, I was blown away by how beautiful and relaxing it was. The food was wonderful and I fell in love with our room and bathroom. However, I’m not sure I would go back because we love to swim and play in the ocean and that just simply is not an option here at this resort and probably not an option for most resorts in this area. And I don’t feel as though I am a beach snob. We have swam in beaches from San Diego all the way up to Oregon. We have swam in beaches along the Florida coast and on beaches on nearly every Hawaiian island and I have never once felt grossed out and refused to swim until this trip. So I guess in summary if you are just looking for a chill super nice resort to hang by the pool this is the place but for anything more than that I would probably look somewhere else to stay. Read less
Image of the Tripadvisor rating Attention UVC Members!

Apr 16, 2019 Worldtraveler_To Toronto, Canada

Let me start this review with sending a clear message to UVC members. If you are UVC member this is not the place compared to Secrets Resorts. And for this reason my rating to this resort is 2 Stars. UVC members there is nothing special for us in Zotery. No Members lounges, no members rooms upgrades, nothing extra for the thousands of U.S… Read more
Let me start this review with sending a clear message to UVC members. If you are UVC member this is not the place compared to Secrets Resorts. And for this reason my rating to this resort is 2 Stars. UVC members there is nothing special for us in Zotery. No Members lounges, no members rooms upgrades, nothing extra for the thousands of U.S dollars that we paid to get something special! If you are not a UVC member, thus you didn’t experience The luxury treatment UVC members get so you will rate this resort 4- 5 stars! Now, let’s give a review that fair to all travellers! It’s not cheap resort and it’s you paying prime. We booked the tip luxury room. P.S room service not good ! And guess what ! With all that money we paid there is no mini bar inside the room! I wished I brought my Single malt scotch bottle to have couple drinks in the Plunge pool located in the balcony! This is nice and beautiful, amazing location and a view from every corner of the resort. It’s a small resort with 100 units only. Beautiful beach and pool. If you are 55+ years old this is the place for you! You will definitely enjoy every moment. The whole resort completely shut down at 10:30 pm. The resorts lights completely turns off at 11 pm. There is no life after 11 pm. If you are looking for a scotch on the rocks after dinner maybe with a nice cigar ! Sorry not available after 11 pm. This resort has only 3 restaurants. So if you staying more than 3 days like us 5 days you will need to repeat the restaurants after 3 days with the same fixed menu. Menus are ok nothing special but in general food is good. The maximum stay I would do is 3 nights only in this resort! Being a UVC members we have access to all AM Resorts so after the first night we decided to go every night to a different resort to have dinner and have better time and see people and listen to some music! We got depressed seeing the whole resort shutting down at 11 pm. $20 taxi round trip to Breathless and Silver-sand Resorts was ok to spend to have good time. As soon as I hit 60 years old in 20 years I’m coming back to Zoetry with standard expectations. Definitely I’m sending my adorable parents here for their 40 years anniversary! P.S after arriving to the resort we saw adorable and cute kids running around. Guess what! we found out that Zoetry is a a family resort not Adults only ! Very misleading on the website ! We are sticking to Secrets Resorts ! Cheers ! Read less
Image of the Tripadvisor rating Just Relax!!!!

Apr 11, 2019 AnneK0665 Parker

Loved our stay at this resort!!! The room was amazing including the hot tub off our deck with a waterfall. The food was wonderful!! I can't say enough about the Chief, Angel in The Red Kitchen but every morning the special he created in front of us looked and tasted amazing. The staff went above and beyond pampering us at every corner. They… Read more
Loved our stay at this resort!!! The room was amazing including the hot tub off our deck with a waterfall. The food was wonderful!! I can't say enough about the Chief, Angel in The Red Kitchen but every morning the special he created in front of us looked and tasted amazing. The staff went above and beyond pampering us at every corner. They arranged a private dinner in the wine cellar to rose peddles, wine, candles and chocolates in our room. David, Edgar, Carlos, Isaac, Juan & Carlos took such great care of us and made this stay amazing!!! These gentlemen really know how to make you feel special!!! Thank you!! Definitely coming back! Read less