Zoetry Paraiso de la Bonita

Riviera Cancun, Mexico

Virgin rating

The hotel

If you are looking for the perfect place to escape, re-energise and enrich your soul, this is your place. Tucked between a lush mangrove forest and a private secluded beach, you will find a true temple of healing here with North America’s first certified Thalassotherapy Centre offering an incredible selection of treatments. The spa has a large outdoor therapeutic saltwater pool, 14 wet and dry specialised treatment rooms and a state-of-the-art anti-aging centre. Yoga, meditation and Tai-Chi classes, strength and cardiovascular training facilities, physiotherapy, nutrition, acupuncture, Chinese medicine services and Mayan healing practices also available. Or stick to good old fashioned Tennis and a spot of sailing. The focus on wellness doesn’t end with the spa and fitness centre. The gourmet dining is award-winning, focusing on a large selection of organic, light and healthy selections. The hotel squeezes its own fruit juices each day and be sure to try out their iced-tea of the day. To balance out all this virtuousness, they also make their own ice creams, sherbets, bread and pastries and have a renowned sommelier to build an excellent wine collection. See, you’re feeling better already!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

An intimate resort located within a protected National Park with the world's second largest coral reef offshore, nestled amidst 14 acres along the Caribbean Sea on Mexico's exotic Riviera Maya, with it's own private beach. Transfer time from airport: 20 minutes. Private transfers to/from Cancun International Airport are available*.

Hotel information

All 100 suites are oceanfront, from 105sq m, with separate living room, bathroom with marble bathtub for two, ceiling fan, safe, vanity mirror, hairdryer, 24-hour room service, luxurious Bvlgari® bath amenities, aromatherapy pillows and linens scents, pillow menu and nightly turn-down service and towels & bathrobes. All individually decorated with an eclectic collection of hand selected art and sculptures, artefacts and fabrics. 2-Bedroom Suites and a Presidential Suite are also available. All with air-conditioning, terrace or balcony with views of the Caribbean sea, 2 TVs, CD/DVD player, complimentary WiFi access, Espresso machine and daily refreshed mini-bar. Welcome bottle of tequila or rum and handmade beach bag. Suites also receive a bottle of sparkling wine and fresh fruit basket daily.

Oceanfront 1-Bedroom Suite with Terrace have a bathroom with a sunken bath for two and comes with 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive of: Endless Privileges® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands), wine by the glass and water. Twice daily refreshed mini-bar. Sparkling wine and fresh fruit daily. Bvlgari® bath amenities. 24-hour, private in-suite dining. 24-hour concierge service. WiFi. Complimentary, unlimited worldwide calling. Maid service three times daily. Gourmet dining options with an assortment of organic food and beverage selections.

In addition to the above amenities, your experience at Zoëtry Paraiso de la Bonita also includes: No check-in or check-out times (subject to availability), welcome beach bag, hydrothalasso pool and aqua gym, 20 minute thalasso seawater experience per guest, per stay, and access to the steam room, sauna, whirlpool, and cold plunge pool. All activities and entertainment above unless otherwise stated.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

 

 

 

Romance Ocean Front 1-Bedroom Suite with Terrace, has 1 king-size bed, sleeping maximum 2 adults.

Oceanfront 1-Bedroom Suite with Plunge Pool has butler service, with 1 king-size bed, sleeping maximum 2 adults.

Romance Ocean Front 1-Bedroom Suite with Plunge Pool, located on the ground floor, private terrace with plunge pool, with 1 king-size bed, sleeping maximum 2 adults.

Romance Ocean Front Lovers Suite, with outdoor shower and 1 king-size bed, sleeping maximum 2 adults.

Ocean Front Master 2-Bedroom Suite with Terrace, feature an additional bedroom and bathroom, sleeping maximum 4 adults or 2 adults and 2 children.

Butler Ocean Front Master 2-Bedroom with Plunge Pool as the Ocean Front Master 2-Bedroom Suite and with a plunge pool, sleeping maximum 4 adults.

Butler Ocean Front 2-Bedroom Governor Suite with butler service is a private villa with 2 separate en-suite bedrooms, spacious living room, kitchen and dining area seating up to 10 people, a plunge pool, wrap around terrace and direct beach access, sleeping maximum 4 adults.

Butler Service includes:

- Your butler will book all activities during your stay, on and off property.

- A cell phone number will be provided to have personal and direct communication with your butler during your stay. 

- Staff and chef will be happy to accommodate any special food and beverage requests.

- Reservations will be made for all of your meals.

- Butler will unpack your luggage, hang clothes, provide shoe shine and laundry* services as needed.

- Co-ordinated tea or coffee services, with newspaper of your choice.

- Reserved beach day bed.

- Your butler will set your pillow menu, restock bathroom amenities, and personalise your mini bar selections.

- Pool and beach waiter service.

- Bags taken to the departure area when leaving.

- All necessary paperwork for check-out will be taken care of.

Temporarily, Kaax is the only restaurant open (offering menus from other restaurants) and room service is available 7a.m. - 11p.m.

La Canoa (à la carte fine dining featuring 'Cuisine de los Soles®', a gourmet fusion of styles based on spices and chilies, open for dinner, formal dress required). Ka'ax (Mexican à la carte, open for breakfast, lunch, dinner and late night bites). El Chiringuito (beachside bistro open for lunch and dinner). Sushi Bar (open for lunch daily). Hippos (Pool bar offering light meals). Library bar with an excellent reading collection and WiFi, open 24-hours. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

Live musician performances. Casino nights. Themed nights. 

Freshwater infinity swimming pool and a heated hydrotherapy saltwater Thalassotherapy pool. Thalassotherapy Spa* with 14 treatment rooms. Sauna and steam room. In addition, the Thalasso Centre provides additional wellness experiences including aquagym, yoga, meditation classes, and strength and cardiovascular training facilities. Table tennis. Spanish, dance, cooking and tequila and wine tasting classes. Non-motorised water sports including paddle boards, windsurfing and kayaking. Saling*. Catamaran trips* (1 complimentary sail per person per stay). Snorkelling*. In-house scuba diving centre*.  Art gallery. Cigar making. Ceramic crafts painting and bracelet making. Shopping excursions by boat. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Complimentary access to wet areas of spa and a 20 minute Thalasso Seawater experience per guest per stay.

Beauty salon*. Gift shop. 24-hour concierge. 24-hour room service. Complimentary worldwide phone calls included.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: no reservations required for any restaurants. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2261)
  • Very good (514)
  • Average (234)
  • Poor (121)
  • Terrible (104)
Image of the Tripadvisor rating Great resort! Fantastic food and a fabulous staff!

May 14, 2022 starside8 Euless, Texas

We enjoyed our stay at this resort and loved the grounds. The food was fantastic and the staff was one of the best we've had. Although they have a beautiful place, they do have a few peacocks onsite that are great, but can be loud at night.
Image of the Tripadvisor rating Our cash was stolen from our room (May 2022)

May 12, 2022 CJ8604

Everything was going great; good food, spectacular room, good service until about halfway during our stay. I had hidden $260 cash in a perfume box which I then hid in my luggage and zipped up. I was sure it would be safe there as no one should be going thru my luggage aside from me. Well, after one day when we were out all day, my cash went… Read more
Everything was going great; good food, spectacular room, good service until about halfway during our stay. I had hidden $260 cash in a perfume box which I then hid in my luggage and zipped up. I was sure it would be safe there as no one should be going thru my luggage aside from me. Well, after one day when we were out all day, my cash went missing. Along with $50 cash from my girlfriend's purse. In total, someone robbed $310 cash from our room. And the cash wasn't in plain site, but hidden in my luggage and girlfriend's purse which was in the closet. This is very disappointing. Such a great hotel and location ruined. I worked hard to save up for years for my trip, and my entire vacation was ruined by this incident. For this reason I don't recommend this resort! Read less
Image of the Tripadvisor rating A Little piece of heaven!

May 11, 2022 Natalie L Ontario, Canada

We were married during COVID in July of 2020 and consequently had to postpone our honeymoon until now. We had never been to the Zoetry Paraiso de la Bonita and couldn't have imagined what an amazing experience this would be. From the moment you arrive it impresses, from the friendly staff that greeted us to the breathtaking view from the main… Read more
We were married during COVID in July of 2020 and consequently had to postpone our honeymoon until now. We had never been to the Zoetry Paraiso de la Bonita and couldn't have imagined what an amazing experience this would be. From the moment you arrive it impresses, from the friendly staff that greeted us to the breathtaking view from the main entrance. Every room is ocean front and with only 90 rooms it filled every requirement we were looking for. The food was amazing, and what wasn't on the menu you can simply ask for. They will gladly accommodate whether it be by the pool, in your room at the restaurants or on the beach. The service is impeccable, the resort perhaps the cleanest I have ever seen. If you're into wellness of body and mind they have yoga, Thai chi, tennis, and water aerobics with Daniel. My husband and I both did the water aerobics ( he has never done this before) and we absolutely loved it. The staff are by far the friendliest and most accommodating we have ever encountered. Those that will forever remain in our minds and hearts are Enrique, Alberto, Daniel, Adrien, and Claudia. Thank you for making our honeymoon more special than we could have ever imagined. Read less
Image of the Tripadvisor rating 40th Birthday Getaway!

May 11, 2022 Sarahs3044 Lawrence, Kansas

So wonderful. Our 5th visit to this resort, 1st time staying in the Impressions building. All of our meals were absolutely delicious. The waiters and staff were gracious with their time and attention-we did not lack a thing. The spa was relaxing. Fernanda is the most amazing employee, we appreciated her attention to detail so much. We will… Read more
So wonderful. Our 5th visit to this resort, 1st time staying in the Impressions building. All of our meals were absolutely delicious. The waiters and staff were gracious with their time and attention-we did not lack a thing. The spa was relaxing. Fernanda is the most amazing employee, we appreciated her attention to detail so much. We will definitely be returning. Read less
Image of the Tripadvisor rating Good, but not perfect

May 4, 2022 matthewwS9697FB

Positives: - Easy going, laid back vibe - Quiet and relaxing - Big rooms with good views - Great bath and shower - SOME of the food is very high quality - Excellent live music some nights - Great yoga, aqua aerobics instructor - Lots of interesting animals wandering around - Separate saltwater pool is fun and unique Negatives: - Lack of food… Read more
Positives: - Easy going, laid back vibe - Quiet and relaxing - Big rooms with good views - Great bath and shower - SOME of the food is very high quality - Excellent live music some nights - Great yoga, aqua aerobics instructor - Lots of interesting animals wandering around - Separate saltwater pool is fun and unique Negatives: - Lack of food choices can be a problem. The menu is the same every day and can get boring. - $180 per person supplement to eat in the fine-dining restaurant is ridiculous. We'd rather go to a Michelin starred restaurant in London at that price. - Service in the restaurants is hit and miss and can sometimes be very slow. - They are trying to keep the quality of the food very high, and generally speaking they are achieving it. However, it does mean that getting some breakfast or lunch can be overly fussy at times. Especially at breakfast time, sometimes we felt ourselves wishing the hotel just had a simple buffet that we could pick from. - Not enough sun loungers for all guests. Would I come back here? Maybe, but I'd probably try a few other places first. Read less