Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, Zayak boards and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours along the Yal ku Lagoon and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6561)
  • Very good (853)
  • Average (248)
  • Poor (60)
  • Terrible (39)
Image of the Tripadvisor rating Great staff

Feb 28, 2021 Y2276UGmark

It was an awesome stay!!!! Staff always says hola and wants to make sure you have a great time! See Roberto at the SeaSide in the morning or lunch. Mod will take great care of you at the bar by the pool.
Image of the Tripadvisor rating Perfect getaway

Feb 27, 2021 Wander826992

The resort was kept clean and the staff was incredible. Weather was gorgeous, beach kept immaculate. Our beach service was spectacular...thank you Erik!!! We have been to this resort several times. We truly enjoy the location and the setup. I’m sure we will return.
Image of the Tripadvisor rating Amazing resort experience

Feb 27, 2021 danahK9158YT

This resort is absolutely amazing. We stayed at the resort February 16-20. We were concerned about the distance to the airport, however it only took a little over an hour. The service is impeccable, they are following all safety protocols and the scenery is beautiful. We loved the area since the ocean was so calm. I would definitely go back… Read more
This resort is absolutely amazing. We stayed at the resort February 16-20. We were concerned about the distance to the airport, however it only took a little over an hour. The service is impeccable, they are following all safety protocols and the scenery is beautiful. We loved the area since the ocean was so calm. I would definitely go back to this resort in a heartbeat. Read less
Image of the Tripadvisor rating Amazing trip, as usual!

Feb 27, 2021 MamaHoran7

We love Secrets Akumal! This was our 2nd trip to this location, we have visited many of their properties and this is our favorite. The property is beautiful and the beach is absolutely breathtaking. The resort and their staff work non-stop to ensure that guests are cared for. Our concierge, Aricella, was very attentive. She was also our… Read more
We love Secrets Akumal! This was our 2nd trip to this location, we have visited many of their properties and this is our favorite. The property is beautiful and the beach is absolutely breathtaking. The resort and their staff work non-stop to ensure that guests are cared for. Our concierge, Aricella, was very attentive. She was also our concierge last trip and she remembered us. Anything we needed, she made sure it was taken care of. Francisco and Eric were our servers at the pool/beach. They took care of us, learned our names and what our drink preferences were. Somehow they anticipated our needs and we never went without! Jonas on the entertainment team was everywhere, I’m not sure how he did it. He was always interacting with us and other guests. The last night we went to eat at Himitsu (our favorite!) and my uncle had on shorts. Long pants are required. The hostess up front politely let us know that he would need long pants. We explained to her that we had already packed and we really wanted to eat there, and of course asked if they could make an exception. She said no, however she states that they could offer him some pants to wear. We kinda chuckled because my uncle is a 6’4” gentle giant! She pulled out several pairs of black slacks, each individually cleaned, pressed, sanitized, and packaged. They had his size! We were able to eat at our favorite dinner spot and were not turned away. This place has it all. The location is wonderful, the beach is amazing! You can snorkel right off the beach and swim with the turtles in the bay. There is a lot of marine life in Akumal Bay, there is lots to see! Just being in the water you will see bone fish, needle fish, sting rays, and much more. We have seen turtles each time we go out to snorkel. This is the reason we chose Secrets Akumal originally. We chose to come back to this resort because of the service we received, everything else is an added bonus. Secrets Akumal is our first choice when we are looking to come to Mexico on an adults only trip. I am a travel agent and it is also my first recommendation when I am booking my adult only clients in Mexico. We have been home 1 day and we are planning our next trip back. See you soon Secrets Akumal! Read less
Image of the Tripadvisor rating Akumal Secrets

Feb 27, 2021 kimsT1799LN Riverside, Connecticut

Just about to leave what was one of the best hotels and vacations we had . I was with my adult daughter for her birthday. Ariann our building concierge was amazing . She went above and beyond to make our stay special . Always present and smiling and full of knowledge . The hotel was beautiful. Location wonderful . Food and drink good and plentiful… Read more
Just about to leave what was one of the best hotels and vacations we had . I was with my adult daughter for her birthday. Ariann our building concierge was amazing . She went above and beyond to make our stay special . Always present and smiling and full of knowledge . The hotel was beautiful. Location wonderful . Food and drink good and plentiful . They take amazing precautions and we never felt unsafe . The entertainment staff was great . Marcelo,BenjiJonas and marianna stood out but all were great . We did 2 excursions one to isle mujares which was nice and ine to holbox which was amazing . Read less