Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, Zayak boards and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours along the Yal ku Lagoon and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6778)
  • Very good (870)
  • Average (249)
  • Poor (63)
  • Terrible (41)
Image of the Tripadvisor rating one of the best vacations ever

May 5, 2021 happyman2021

one of the best vacations I have ever had...first time at Secrets...will be back the staff was outstanding in every way beyond my expectation....all staff were friendly and attentive greeted with hello by all felt very welcomed...met some new friends and that includes the staff...thank you for everything...shout out to Oliver and Ivan
Image of the Tripadvisor rating 100% the best all inclusive resort in Mexico!

May 5, 2021 Escape262994

I have been staying at Secrets Akumal since they opened both for taking incentive groups as well as for personal vacations. Each year I am able to visit I am still 100% convinced this is the best resort ever. The amenities, the entire staff, the entertainment, the food are all top notch. The resort is beyond clean as are the rooms. Although I… Read more
I have been staying at Secrets Akumal since they opened both for taking incentive groups as well as for personal vacations. Each year I am able to visit I am still 100% convinced this is the best resort ever. The amenities, the entire staff, the entertainment, the food are all top notch. The resort is beyond clean as are the rooms. Although I love all AMResorts, this is always my go to because I simply cannot pass up the opportunity to return. The ability to snorkel right at the resort and see huge sea turtles and other sea life is just another reason to return. I LOVE Secrets Akumal and recommend it 100%. Read less
Image of the Tripadvisor rating Absolutely Amazing

May 5, 2021 JSF062915

This resort and everything from the moment you arrive is incredible. The service top notch. Restaurants are incredible. Our favorite was booking the hibachi grill. Our hibachi chef was Carlos and he was incredible! We also love the Italian, French and seafood dinner restaurants. Breakfast buffet was also so good with so many great choices. The… Read more
This resort and everything from the moment you arrive is incredible. The service top notch. Restaurants are incredible. Our favorite was booking the hibachi grill. Our hibachi chef was Carlos and he was incredible! We also love the Italian, French and seafood dinner restaurants. Breakfast buffet was also so good with so many great choices. The snorkeling right of the resort is incredible. Saw so many sea turtles and other sea life! Oscar, Rodrigo and Leslie from the entertainment staff were absolutely amazing and we cannot say enough good things about them and the rest of the staff. We will absolutely try and come back one of the days! Best relaxing vacation and best resort! Read less
Image of the Tripadvisor rating Incredible experience!

May 5, 2021 melissafD1085YB

Everything from the wait staff to entertainment was incredible. Carlos was great at the Hibachi grill, and we had a lot of fun at the pool games and Aquastrong class with Oscar, Lessley, and Rodrigo. We were celebrating my husbands 30th birthday, and they went above and beyond to decorate our room and have cake ready at the Hibachi grill for us.… Read more
Everything from the wait staff to entertainment was incredible. Carlos was great at the Hibachi grill, and we had a lot of fun at the pool games and Aquastrong class with Oscar, Lessley, and Rodrigo. We were celebrating my husbands 30th birthday, and they went above and beyond to decorate our room and have cake ready at the Hibachi grill for us. Overall a very fun and relaxing trip! Read less
Image of the Tripadvisor rating World Class Staff

May 4, 2021 leannec662

Our stay was impeccable, the staff was very professional, kind and hard working!! Their service was top notch. If you have the pleasure of staying in Building 9A, you are in great hands with Ricardo, the concierge. He went above and beyond, and having him as our guide for questions and help was one of our highlights of our trip!! Ricardo, if… Read more
Our stay was impeccable, the staff was very professional, kind and hard working!! Their service was top notch. If you have the pleasure of staying in Building 9A, you are in great hands with Ricardo, the concierge. He went above and beyond, and having him as our guide for questions and help was one of our highlights of our trip!! Ricardo, if you are reading this - you are AWESOME, and THANK YOU!! We were very impressed with the COVID protocol, everything was sanitized, plenty of outdoor eating options, and the waiters even used tongs to hand us our napkins. Read less