Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Virgin rating

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge with bar open daily from 7am-11pm
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Daily a la carte breakfast option at Seaside Grill from 8-10am
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessions. Bingo. Aqua spinning. Rifle shooting, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7921)
  • Very good (955)
  • Average (280)
  • Poor (80)
  • Terrible (47)
Image of the Tripadvisor rating good, but could be better

May 21, 2022 2kilovolt Chicago, Illinois

excellent bars, friendly barmen. good food in seaside, Italian and French restaurants. good rooms, pools and grounds. Non-existent concierge service: my birthday was screwed -up-no ribbon on the door, no balloons, no promised champagne or cake even my wife was calling front desk. No catamarans or other sea activities.
Image of the Tripadvisor rating 3rd Time - Excellent as Always!!!

May 20, 2022 GoldenFun Golden, Colorado

This was the third time in 5 years that my husband and I have been to Secrets Akumal. We loved it so much in the past, we keep coming back! Each time, we've tried to experience the resort in a different way. The first time, we did the Preferred Club Ocean View and really enjoyed being closer to the ocean. Since we don't really spend that much… Read more
This was the third time in 5 years that my husband and I have been to Secrets Akumal. We loved it so much in the past, we keep coming back! Each time, we've tried to experience the resort in a different way. The first time, we did the Preferred Club Ocean View and really enjoyed being closer to the ocean. Since we don't really spend that much time in the room, the second time we tried a regular (non-Preferred) Ocean View, which was still a wonderful view, but at the back side of the resort and closer to the theater with the late night entertainment. This time, we did the Preferred Club Ocean View once again, and decided this is our favorite, as we love being closer to the ocean (preferred location), and we also decided to eat breakfast in the Seaside Grill (can only do this as Preferred) each morning versus the Market Cafe buffet. While the Market Cafe was great, we loved the Seaside dining even better. Don't be afraid to ask for something not on the menu, as they were always eager to accommodate our needs! We loved starting our day with their delicious Green Juice (available in all breakfast locations) - yum! This may sound non-sensical to some people, but we decided to treat this week as a "Wellness Retreat" and had mostly virgin drinks/cocktails and ate as healthy as possible each day. We went to bed early and watched the sun rise on several mornings - so beautiful! We came away from our week feeling refreshed & healthy!! We highly recommend reserving a beach cabana as soon as you arrive - so peaceful! We split our time between the beach and the quiet pool mostly, and took advantage of some time at the spa. We loved the shows most nights at the middle pool - excellent entertainment! We went to a different restaurant every night and were happy with all, as well as ordered in room service for a couple of our lunches (ate on our balcony). Other lunches, we ate by the ocean or by the pool. I eat gluten-free, and they were always considerate to ask about food issues/allergies. Lots of choices! My only wish is that they would offer more healthy and gluten-free options on the "beach" lunch menu. We also enjoyed the Coco Cafe for mid-afternoon munchies or coffee drinks. The preferred lounge also has a few food/snack options throughout the day, but we only visited there a couple times. This resort has the BEST snorkeling right off the beach, so be sure you bring your own snorkel gear and a long-sleeved swim shirt. We see so many people getting sun burned here - be smart about your time in the sun! We're already looking forward to our next visit to Secrets Akumal!! Read less
Image of the Tripadvisor rating Good overall. Lovely grounds. Has potential.

May 20, 2022 Russandred Jupiter, Florida

Good overall. Food and service was mostly good overall, but also hit or miss for great v not good (averaging out to good). Some bartenders and waitstaff were really great, most were decent/good, and some needed more training. Same with the food. Rooms were nice - a little smelly at first but once the air ran for awhile it was better. Grounds are… Read more
Good overall. Food and service was mostly good overall, but also hit or miss for great v not good (averaging out to good). Some bartenders and waitstaff were really great, most were decent/good, and some needed more training. Same with the food. Rooms were nice - a little smelly at first but once the air ran for awhile it was better. Grounds are beautiful. Read less
Image of the Tripadvisor rating Spectacular vibe and romantic.

May 20, 2022 maryjanenwaeze Edison, New Jersey

This resort is what makes Tulum Mexico amazing, from the scenery to the food, the drinks, the excursions, the beach. It’s just amazing. My favorite part of this trip is the food. Seaside Restaurant was where I was at 24/7.
Image of the Tripadvisor rating Absolutely amazing!

May 20, 2022 joepJ8443JT

My husband and I recently stayed at Secrets Akumal and it was a wonderful and amazing experience. The grounds are unreal. The foliage throughout the grounds were one of our favorite parts about this resort. It is truly beautiful. There’s tons of animals roaming about the resort, as well as fish and sting rays that come right up to the shore in the… Read more
My husband and I recently stayed at Secrets Akumal and it was a wonderful and amazing experience. The grounds are unreal. The foliage throughout the grounds were one of our favorite parts about this resort. It is truly beautiful. There’s tons of animals roaming about the resort, as well as fish and sting rays that come right up to the shore in the ocean. We were even able to see turtles while snorkeling right in front of the hotel, without paying for any excursion! We stayed here for my husbands birthday and our concierge Reyna went above and beyond to make it special for him. She helped to secretly decorate our bed and room without him knowing to surprise him, brought him cake, and set up a special birthday treat on our Bali bed for him. Reyna and the manager Hector truly went out of their way to accommodate us and make our stay the best they possibly could. Their service to us was impeccable and we greatly appreciated their efforts and their time, as we will remember it forever. We stayed in the preferred club building one ocean front room and the view and the room was amazing. The hotel is clean and all the staff are friendly and will try their best to accommodate your requests. We enjoyed the preferred lounge a ton and got the best drinks from the preferred lounge bar. The buffets by the pool for lunch were delicious, as well as the restaurants for dinner. They also usually have some type of buffet by the pool for the dinner shows, which were also great, so there is always a bunch of choices for meals here, plus room service! The pools were clean and warm. We got SO much use out of our balcony tub in our room, we loved it so much. Service from the restaurants and the drinks on the beach were awesome. We also were able to enjoy the hydrotherapy at the spa a few times and we really enjoyed it. It was a cool experience. We had an amazing romantic dinner on the beach as well, which was such a memorable experience. We will definitely be returning here in the future. The service here surpassed our expectations and surpassed previous resorts we have stayed at. Reyna and Hector also saw us off at the end of our trip staying with us right up until our transport left to the airport. We will never forget our stay here and we cannot wait to come back. Thank you to Reyna, Hector, and all the staff here for such a wonderful experience! Read less