Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool
  • Free Weddings: conditions apply. More information can be found here

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Tequila tasting. Cooking classes. Archery. Yoga. Dance lessons. Cocktail making classes and Spanish lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club).

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 23 Dec–31 Dec '18.

*Denotes local charge.

Dress code: Casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: All guests must be aged over 18 years.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4812)
  • Very good (735)
  • Average (214)
  • Poor (51)
  • Terrible (28)
Image of the Tripadvisor rating Fantastic resort

Jun 25, 2019 Ravi P

Stayed here for a week for our honeymoon and we had the best time from check in until check out. Great facilities and friendly staff. Booked several excursions through the resort staff and all were brilliant. Great food options, all of which were delicious. Can't recommend Secrets Akumal enough.
Image of the Tripadvisor rating HEAVEN on EARTH! Treated like Royalty!

Jun 24, 2019 queenofthethrones

What an incredible time At Secrets Akumal! It was our first time at Akumal, but we are frequent flyers at the Secrets Resorts. We are used to the exceptional Caliber of service and quality of food and extra special treatment that we get as members. We had a spectacular time and were celebrating both my birthday and much needed time together, which… Read more
What an incredible time At Secrets Akumal! It was our first time at Akumal, but we are frequent flyers at the Secrets Resorts. We are used to the exceptional Caliber of service and quality of food and extra special treatment that we get as members. We had a spectacular time and were celebrating both my birthday and much needed time together, which our concierges Aliber and Salvador... did spectacularly well! We felt like royalty the entire time, we had everything that we needed in our rooms at all times! Everything totally was UNLIMITED! Pamela the sommelier, took especially great care of us for our dining choices and pairing all of our wines and drinks. Eduardo, Jose, Berlin were incredible at taking care of us for our dining... I was truly impressed, this felt like a 10 star resort not a 5. We had a private dinner in the wine cellar, on the beach, we feasted on much lobster, seafood and fillet mignon that my husband was in love with! At breakfast, Berlin, would specially make me my favourite breakfast Eggs Benedict! Wow, Wow, Wow! I highly recommend this resort, the team is wonderful, you really do feel like family and that you are coming home, with everything is truly taken care of for you. We will definitely be back and cannot wait. Actually we were there for 8 days and were saying that we wanted another 4 days! Read less
Image of the Tripadvisor rating Must Visit

Jun 24, 2019 Fxrmatt2 Surfside Beach, South Carolina

highly recommend! from the moment you step off the transport and are welcomed in to this beautiful property it is perfect. Check in was seamless and promptly whisked away to the preferred lounge for drinks and horsdevoirs during completion of the check in process. Quick tour of the property then escorted to your beautiful room to call home for… Read more
highly recommend! from the moment you step off the transport and are welcomed in to this beautiful property it is perfect. Check in was seamless and promptly whisked away to the preferred lounge for drinks and horsdevoirs during completion of the check in process. Quick tour of the property then escorted to your beautiful room to call home for your stay. i can't emphasize vividly enough how great a time we had! Santos in the preferred bar, really made the evenings fun, entertaining, and educational about local places of interest and off the beaten path exploring. Definately will be returning! Annual life changing experience! Read less
Image of the Tripadvisor rating business trip

Jun 24, 2019 Passport44122462484

beautiful resort and rooms, but unfortunately the food really brought this place down. Half the time I did not know what I was eating or it was still raw. The staff, for the most part, were very nice and welcoming always greeting you with a smile. Overall, I would not recommend this resort because of the low quality & mysterious food they provided.
Image of the Tripadvisor rating Amazing Week!

Jun 24, 2019 Courtney G

We went down for a week for a girls trip, from the moment we stepped on property until the moment we left it was the most relaxing vacation ever. The property is beautifully kept from the landscaping to the rooms, restaurants, and pool/beach areas. It felt like a sanctuary on the beach every time we stepped out of our room. The staff was so… Read more
We went down for a week for a girls trip, from the moment we stepped on property until the moment we left it was the most relaxing vacation ever. The property is beautifully kept from the landscaping to the rooms, restaurants, and pool/beach areas. It felt like a sanctuary on the beach every time we stepped out of our room. The staff was so friendly and professional, but they were also very good at reading the people to engage or let be. The one thing I wish was a bit better was the seafood.....every other restaurant and meal we had, and we ate at all of the restaurants on property, were absolutely amazing, but the seafood was left little to desire which was a tad disappointing since it is right on the beach. Best Restaurant: Himitsu…..I haven't had a better spicy tuna roll anywhere Best Bar: Barracuda Swing Bar on the beach....also the best breeze Best Pool: Pool 1......but we really enjoyed the swimup bar and the best pool server Pedro and pool bartender Carlos Breakfast Tip: Room service all the way, we ordered room service every morning and it was great to wake up to it in our locked box.....We even arranged it the morning we left and it was delivered promptly at 530 for us before transport to the airport. I will definitely be back to Secrets Akumal, and look forward to visiting other properties in the Secrets brand. Read less