Secrets Akumal Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities

- Pillow menu

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (10970)
  • Very good (1222)
  • Average (352)
  • Poor (106)
  • Terrible (61)
Image of the Tripadvisor rating Wow, absolutely incredible!

Jun 22, 2024 LexieTilson Denver, Colorado

Secrets Akumal absolutely exceeded all of our expectations. It felt like a fantasy land. From the incredible dining, best spa I have ever been to, to the gorgeous setting, it felt like heaven. The best part of the whole experience was the staff. They went above and beyond and made us feel so welcome. 10/10 will definitely go back!
Image of the Tripadvisor rating Great time

Jun 22, 2024 Desiree D

Hotel was great. We ate at O eana, Bordeaux, Portofino and the Mexican restaurant. All were good except the Mexican, definitely can skip. Swam with the turtles and Gina and Jorge were great guides. Did thr bike tour which was fun as well. The entertainment staff were awesome. Always looked forward to seeing Gina, Jorge, Gabriel, Abraham, Carlos… Read more
Hotel was great. We ate at O eana, Bordeaux, Portofino and the Mexican restaurant. All were good except the Mexican, definitely can skip. Swam with the turtles and Gina and Jorge were great guides. Did thr bike tour which was fun as well. The entertainment staff were awesome. Always looked forward to seeing Gina, Jorge, Gabriel, Abraham, Carlos and Kevin. Read less
Image of the Tripadvisor rating Secrets Akumal

Jun 22, 2024 melissa19782024 Rochester, Minnesota

Service and food is top notch. I would definitely visit this Secrets again. This is a vacation to remember.
Image of the Tripadvisor rating Great time

Jun 22, 2024 DoreenCC1981 Toronto, Canada

We had a great time. The food is impeccable. Lots of sargassum which was unfortunate. They tried to clean it up but it was just too much. Was it worth the price? No. Pretty expensive coming from Canada. There were about 6 weddings while we were there. Assuming it is a hot spot for weddings.
Image of the Tripadvisor rating Perfection & luxury- customer service is unrivalled. Can’t wait to return!!

Jun 22, 2024 Longhauladdict40

We stayed here for 7 nights in June 2024. We have been to Mexico several times & secrets Akumal has been on my list for a while. It’s just simply gorgeous, a real relaxing adults only beautiful resort. We can’t fault it. The service is what makes this resort stand head and shoulders above other resorts for us. We’ve always had amazing service… Read more
We stayed here for 7 nights in June 2024. We have been to Mexico several times & secrets Akumal has been on my list for a while. It’s just simply gorgeous, a real relaxing adults only beautiful resort. We can’t fault it. The service is what makes this resort stand head and shoulders above other resorts for us. We’ve always had amazing service but this really was next level. Attentive & immediate without being too stuffy, the employees here really seem to love what they do & where they work. Stand out for us were Jesus at the swim up bar, Daniel at Barracuda bar (he makes the best margaritas!), fabiola at the spa and the pool concierge & pool waitress around the main pool (we didn’t catch their names !) however these are just a few of the amazing staff who all work so very hard. The resort itself is small but initially you do get lost a few times, mainly due to the meandering walkways under the foliage but it’s all good- you find your way to your room or a bar eventually! 🤣 The breakfast buffet & lunch buffet was amazing, freshly cooked food stations, including tuna, salmon or steak. The evening restaurants were generally very good, the only one we would recommend a change to is the seaside grill, the outdoors steak house. There are some more lights needed around the edges of the restaurant as it makes it hard to read the menu, and it was very hot! But honestly that’s us being picky & not a big deal at all! We had stunning weather, 32-35 every day with maybe 2 rain storms around 6am which passes quickly. It was almost too hot most of the time- so we spent all day every day in swim up pool floating around. All of the pools were busy but we never struggled to get a bed or good service. Our pool concierge was just wonderful, constantly checking in on us, changing our towels and making sure we had enough shade. We are now looking at coming back to here for 5 nights in 2025 and also trying out secrets maroma beach as a 2 hotel twin holiday. We would come back this year in a heartbeat but there are many other places to try. However if you are considering this hotel, stop thinking about it & book it! We bloody loved it & highly highly recommend. Almost 13,000 reviews don’t lie!! Feel free to message with any questions! Read less