Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Hotel rating
Trip advisor rating: 4.5 Based on 5152 reviews

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool
  • Free Weddings: conditions apply. More information can be found here

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Tequila tasting. Cooking classes. Archery. Yoga. Dance lessons. Cocktail making classes and Spanish lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club).

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 23 Dec–31 Dec '18.

*Denotes local charge.

Dress code: Casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: All guests must be aged over 18 years.

Trip advisor rating: 4.5 Based on 5152 reviews

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (4202)
  • Very good (675)
  • Average (199)
  • Poor (48)
  • Terrible (27)
Image of the Tripadvisor rating Amazing!!!

Feb 18, 2019 ginnygrimshaw88 Prince George, Canada

We just got back from 8 days in this paradise. From the minute we arrived until leaving everyone works so hard to make sure your stay is perfect. We found this resort to have better food than most we have been to. It’s quiet and the beach is beautiful. You can snorkel with the sea turtles and over the reef right in front of the resort. Want to… Read more
We just got back from 8 days in this paradise. From the minute we arrived until leaving everyone works so hard to make sure your stay is perfect. We found this resort to have better food than most we have been to. It’s quiet and the beach is beautiful. You can snorkel with the sea turtles and over the reef right in front of the resort. Want to mention that Pamela the wine concierge and Oliver from the beach sports booth do an extra great job to make everything perfect. We will be back! Jason Conn and Virginia Grimshaw Read less
Image of the Tripadvisor rating Our favorite!

Feb 18, 2019 Departure711007

We booked a preferred club room, primarily for the improved view and quick access to the main pool and beach, and got what we wanted.We stayed in building three and the room itself was well appointed with an indoor and outdoor spa tub which I used multiple times. We utilized the room liquor, beer, soda and Evian water daily and found it… Read more
We booked a preferred club room, primarily for the improved view and quick access to the main pool and beach, and got what we wanted.We stayed in building three and the room itself was well appointed with an indoor and outdoor spa tub which I used multiple times. We utilized the room liquor, beer, soda and Evian water daily and found it re-stocked everyday. We visited each of the restaurants and the Hibachi at Himitsu was our favorite, but remember that one is the only one where you need reservations. Kudos to the beach staff for keeping the seaweed removed. Secrets Akumal obviously prioritized this item more than the surrounding resorts as the beach was always the best kept. We usually don't take time for the nightlife entertainment, but there was live music every night and we ended up seeing four shows over the seven nights we were there. This is a beautiful resort with so much going for it, but the difference maker is the staff. I joked with my wife that I ended up with four "advocates", who I believed really cared about my experience. In no particular order, there was Javier the building concierge, who took care of all our booking needs, from Hibatchi, to messages, to the romantic dinner on the beach; there was Ivan the pool concierge who always had our pool loungers perfectly outfitted with towels and umbrella and meaningful conversation; there was Pedro the "medium chill" pool waiter. Pedro hustled but still had time for conversation; there was Gloria at the spa who provided the best massage I literally have ever had. You have heard the stories about the time share sales people, and they didn't disappoint. We went through the 90 minute presentation pitch purely to get the gifts. We ended up with two 80 minute massages, one romantic dinner on the beach (an upgrade from the all-inclusive price), and a three day, two night stay at a Secrets resort. We used everything but the two night stay as it had so many restrictions plus a fee that made it useless. Read less
Image of the Tripadvisor rating Beautiful beach / relaxing atmosphere

Feb 16, 2019 AsyaQC Philadelphia, Pennsylvania

Hotel is very nice, but the beach itself is very beautiful - soft sand. I love that this hotel is really relaxing, no crazy loud parting. Very elegant. And if somewhere there is some party, you still have place to enjoy the calmness of the ocean. Two big pools, so you always find a place to sit. By the way, I loved water cycling classes in the… Read more
Hotel is very nice, but the beach itself is very beautiful - soft sand. I love that this hotel is really relaxing, no crazy loud parting. Very elegant. And if somewhere there is some party, you still have place to enjoy the calmness of the ocean. Two big pools, so you always find a place to sit. By the way, I loved water cycling classes in the pool! Read less
Image of the Tripadvisor rating Beyond expectations!

Feb 16, 2019 Tdnarb1 Minneapolis, Minnesota

We had a wonderful 10 days at Secrets Akumal! Everyone we met went above and beyond every day. Some of the many people who ‘made a difference’ were: Jorge moving a large load but smiled and made my day better. Diana in th Pref lounge making morning coffee, Jean, Pamela, Jemima, and bartenders Bersain & Carlos. At The Market Sukay always… Read more
We had a wonderful 10 days at Secrets Akumal! Everyone we met went above and beyond every day. Some of the many people who ‘made a difference’ were: Jorge moving a large load but smiled and made my day better. Diana in th Pref lounge making morning coffee, Jean, Pamela, Jemima, and bartenders Bersain & Carlos. At The Market Sukay always remembered our names and was very kin as were Antonio and Francisco. Tanya was a great teacher of ceramic turtle painting, guacamole making and Spanish. Thank you! Zomeyda was patient with many questions, good concierge. The food was very good everywhere, even at the Super Bowl party! Thank you Chef Dennis! On the beach Samuel, Francisco and Abraham were very attentive. Lurdy and Jonas were helpful in the lounge terrace. We felt cared for and pampered always and hope to come back again!! ***** 5 stars from us! Read less
Image of the Tripadvisor rating Highly Recommend

Feb 16, 2019 trevschade Omaha, Nebraska

Took my real estate team staff on an incentive trip and this place truly exceeded expectations. I plan to return and highly recommend. The food was fantastic, the music & shows enjoyable, and the beach is one of the best I've ever been to. Soft and smooth all the way into the waves.