Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool
  • Booking Bonus: Book by 29 Feb '20 to receive up to 30% off the accommodation cost between 1 May–31 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 31 Jan '20 and adults receive up to 40% off the accommodation cost between 1 Jan-23 Dec '20. Based on two adults sharing, selected room types. 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, Zayak boards and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours along the Yal ku Lagoon and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5747)
  • Very good (806)
  • Average (235)
  • Poor (58)
  • Terrible (35)
Image of the Tripadvisor rating Wonderfull Holiday

Jan 22, 2020 Ela D London, United Kingdom

Stayed Jan 2020 and had a wonderful time. The rooms where large and very clean. The food is very good especially the Italian restaurant is excellent. All the Staff are great making you feel at home and going out of their way to help you. The tropical Gardens are delightful. There is enough day/evening entertainment to cater for everyone. The only… Read more
Stayed Jan 2020 and had a wonderful time. The rooms where large and very clean. The food is very good especially the Italian restaurant is excellent. All the Staff are great making you feel at home and going out of their way to help you. The tropical Gardens are delightful. There is enough day/evening entertainment to cater for everyone. The only thing we didn't like so much is the spa facilities where not included in the all inclusive which was a real disappointment as we have stayed in other hotels around the world and never not been able to use all the facilities, the hot tubs and seaside pool are full of drunk Americans which we are also not used too, luckily the complex is big enough to escape this annoyance. Read less
Image of the Tripadvisor rating Wonderful time

Jan 21, 2020 KMayan Calgary, Canada

This is our 5th time returning to the resort since it opened. We have tried other resorts since coming to Secrets Akumal but keep coming back. The staff that have made the greatest impressions on us are JDD concierge building 7, David at the Bali beds, Gustavo bellboy, Liliana at Coco cafe and Jaime at the market cafe. Our absolute favorite staff… Read more
This is our 5th time returning to the resort since it opened. We have tried other resorts since coming to Secrets Akumal but keep coming back. The staff that have made the greatest impressions on us are JDD concierge building 7, David at the Bali beds, Gustavo bellboy, Liliana at Coco cafe and Jaime at the market cafe. Our absolute favorite staff member is JDD, he is a phenomenal asset to the team of AM resorts and we are so glad to see that he has returned. He by far is the staff member who most helps to make our trips to Secrets amazing. He has a gift for remembering names and making clients feel at home. He is always willing to help and consistently exceeds our expectations in every way. David is our next favorite employee (shoutouts also to Ivan and Ivonne) he is always so personable and happy, and takes great pride in his work. We have really noticed Jaime at the market cafe, he appears to help out in any area of the restaurant that needs attention. He helps out other staff and clients and he is very hardworking. Gustavo is fantastic, friendly and welcoming. We love seeing him on each of our trips to Secrets Akumal. Liliana at the coco cafe is also a great employee, she is always helpful to make a great cup of coffee or a frappe as needed. Other shout outs include Eric and Hector pool/beach waiter, Jesus at the preferred club, We love this resort, but what makes it exceptionally special is the staff. Read less
Image of the Tripadvisor rating Enjoyed Every Minute

Jan 21, 2020 vineshakbrown Chicago, Illinois

Stayed here for a week in October. The resort is superb, clean and staff very friendly. Our room was perfect. It was an ocean front view in building 7. Due to it being rainy season the mosquitoes were plenty so I am glad we didn't pay for a swim out. The beach waiters Hector & Esteban and the entertainment Staff Tania & Renee were excellent. The… Read more
Stayed here for a week in October. The resort is superb, clean and staff very friendly. Our room was perfect. It was an ocean front view in building 7. Due to it being rainy season the mosquitoes were plenty so I am glad we didn't pay for a swim out. The beach waiters Hector & Esteban and the entertainment Staff Tania & Renee were excellent. The paella and pizza that are made by the pool were mouthwatering. Every restaurant that we ate at was delicious. Only issue we had was at the French restaurant; service was extremely slow. Our server was great but it took an awful long time for our appetizer and main course to be served. We will definitely be back. Read less
Image of the Tripadvisor rating Pictures don't do this place justice!

Jan 21, 2020 JennyDelight Los Angeles, California

The most beautiful place I have ever stayed at! We stayed here for our Honeymoon and it was PERFECT! The room, the grounds, the service, the staff! Everything was perfecton. The staff really go out of their way to make sure you are taken care of every step of the way. I felt extremely safe at this resort. Lots of restaurants to choose from and… Read more
The most beautiful place I have ever stayed at! We stayed here for our Honeymoon and it was PERFECT! The room, the grounds, the service, the staff! Everything was perfecton. The staff really go out of their way to make sure you are taken care of every step of the way. I felt extremely safe at this resort. Lots of restaurants to choose from and plenty of activities going on all day. 1 negative. My husband and I planned to stop at the buffet before going to the beach or pool. I was wearing shorts and a bathing suit cover up. The young lady at the front desk told me I would have to go change to come in.. Okay, whatever I did that and we went back and had our meal. Once I was seated I notices so many women wearing what I was wearing before. What the??? Clearly, I felt discriminated against. I was going to speak to a supervisor but decided to just let it go. I understand there are rules but they should be applied equally to everyone. I am sad that this had to leave a damper on my trip that was otherwise perfect. The rest of our stay was great, made new friends almost everyday and would love to have the opportunity to come back or visit other Secrets Resorts. Read less
Image of the Tripadvisor rating Gorgeous five star resort

Jan 21, 2020 Clarinet1995

Secrets Akumal Riviera Maya is absolutely phenomenal. Delicious food, fabulous entertainment and tasty beverages. The pool and beach areas are beautifully surrounded with lush greenery and plants. The sand is pristine on the beach. Service very polite and prompt. Highly recommended! I would definitely come back here!