Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool
  • Booking Bonus: Book by 31 Jul '20 to receive up to 30% off the accommodation cost between 1 Nov–31 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Apr '20 to receive up to 35% off the accommodation cost between 1 Mar–23 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, Zayak boards and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours along the Yal ku Lagoon and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5974)
  • Very good (816)
  • Average (237)
  • Poor (58)
  • Terrible (35)
Image of the Tripadvisor rating Home Away from Home

Apr 6, 2020 AuthenticallyFit

My husband and I went on this trip to celebrate our 1st Wedding Anniversary and my 26th Birthday. Right from the moment that we were greeted at the front entrance, we knew that we had chosen a resort with poise and tranquillity. The property is absolutely stunning & the food was DELICIOUS! We didn't have one bad comment about the resort. The beach… Read more
My husband and I went on this trip to celebrate our 1st Wedding Anniversary and my 26th Birthday. Right from the moment that we were greeted at the front entrance, we knew that we had chosen a resort with poise and tranquillity. The property is absolutely stunning & the food was DELICIOUS! We didn't have one bad comment about the resort. The beach is gorgeous but the only way to keep it that way is by following the regulations - please do to keep the sea life safe! The staff is what ALWAYS makes the trips to Secrets top-notch, without them, it would not be the same experience. A HUGE thank-you to Jesus, Jonas, Mariana, Hector, and Salvador, our building concierge. We love this place - can't wait for our next trip! Read less
Image of the Tripadvisor rating Amazing resort

Apr 1, 2020 Safari738683

Amazing resort. Staff were fabulous but worried that they are all out of a job now the resort has closed. I can't fault the holiday but not sure I'd go back if they aren't looking after their amazing employees. We stayed in a preferred club ocean view that really did have a fabulous ocean view. Cocktails were great as was most of the food… Read more
Amazing resort. Staff were fabulous but worried that they are all out of a job now the resort has closed. I can't fault the holiday but not sure I'd go back if they aren't looking after their amazing employees. We stayed in a preferred club ocean view that really did have a fabulous ocean view. Cocktails were great as was most of the food although you would struggle if you were vegan but I'm sure they would accommodate you if you asked. The rooms are amazing as was the spa and you could see turtles and lots of fish by snorkeling a few metres out. Only question for me is what the resort is like when it's full as by the time we left it was sadly almost empty. Read less
Image of the Tripadvisor rating Just a beautiful place

Mar 31, 2020 Experience376769 Cleveland, Ohio

This hotel is just beautiful - the resort is so lush and green you can get lost moving from one place to another - literally! But it’s all good. The service is outstanding - the food is excellent - and the evening entertainment is top notch. Don’t miss the silent disco - it is a total blast! The entertainment team does a great job as well. I… Read more
This hotel is just beautiful - the resort is so lush and green you can get lost moving from one place to another - literally! But it’s all good. The service is outstanding - the food is excellent - and the evening entertainment is top notch. Don’t miss the silent disco - it is a total blast! The entertainment team does a great job as well. I look forward to the chance to return. Read less
Image of the Tripadvisor rating Outstanding

Mar 29, 2020 webheath Redditch, United Kingdom

2 weeks in a paradise. My wife and I have had holidays in many countries around the world and this is one of the best facilities ever. 7 restaurants, 3 pools and a most beautiful beach. This resort is most certainly 5 star with superbly trained staff. As good as the resort facilities are, the staff are even better. Congratulations to the hotel… Read more
2 weeks in a paradise. My wife and I have had holidays in many countries around the world and this is one of the best facilities ever. 7 restaurants, 3 pools and a most beautiful beach. This resort is most certainly 5 star with superbly trained staff. As good as the resort facilities are, the staff are even better. Congratulations to the hotel group and management for establishing and maintaining such high levels of customer service. Special mention goes to Daniela and Alejandro in Sea Side Resteraunt in mornings. Also Filipe as poolside waiter, Mikeala from beach service and J D concierge in block 1. We have no hesitation in recommending this resort and we will certainly return. Very well done to all. Read less
Image of the Tripadvisor rating Paradise on the South

Mar 28, 2020 mldgla

Everything was just perfect... even if we were their during the Covid - 19, nothing was impacted.. they reduce the number of restaurant because the number of guest was going lower every day but the quality of the food stay the same all the time. They continue to organize activities... They invites singer in the evening... Like I said... that was… Read more
Everything was just perfect... even if we were their during the Covid - 19, nothing was impacted.. they reduce the number of restaurant because the number of guest was going lower every day but the quality of the food stay the same all the time. They continue to organize activities... They invites singer in the evening... Like I said... that was just perfect... Thanks to that Wonderfull team... Read less