Secrets Akumal Riviera Maya

Riviera Maya, Mexico

The hotel

A brand new adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkeling, scuba diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld showerhead in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Swim-Out with 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

  • Private Preferred Lounge 
  • VIP Status and Amenities 
  • Concierge service 
  • Daily continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Free computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu
  • Access to Preferred Club lounge open daily from 7:00am-11:00pm
  • Access to spa facilities including steam room, sauna and whirlpool

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 7:00am-10:00pm. Late-night bites 11:00pm-6:00am) and Barefoot Grill (light lunches). 7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (Terms and Conditions apply).

Please note: All restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, Zayak boards and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Aqua spinning. Multi-purpose court, rifle shooting, bike tours along the Yal ku Lagoon and sport fishing*. Golf nearby* (complimentary Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. Unlimited Connectivity App. 24-hour front desk, currency exchange, business centre, shopping galleria, cigar shop, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6322)
  • Very good (841)
  • Average (241)
  • Poor (58)
  • Terrible (37)
Image of the Tripadvisor rating Oustanding - even duribg COVID

Nov 25, 2020 katv203

My husband and I spent a week at SA from 11/3-11/10th. This was our 2nd visit - our first was exactly 4 years prior. We have visited multiple Secrets and this was our first repeat visit. I was nervous it would not live up to our expectations but I was so wrong. The grounds are incredible (think lush and green), the Beach is the best of all the… Read more
My husband and I spent a week at SA from 11/3-11/10th. This was our 2nd visit - our first was exactly 4 years prior. We have visited multiple Secrets and this was our first repeat visit. I was nervous it would not live up to our expectations but I was so wrong. The grounds are incredible (think lush and green), the Beach is the best of all the resorts we've visited (including Maroma), the food was outstanding and the service was the cherry on top. We began our stay in Building 1 swim out and that's where we met Yair the Building Concierge. Although we eventually moved to a Romance Master Suite (building 3) which was AMAZING - Yair continued to ensure that our trip was perfection. I can not say enough about him. He went over and above every single day and we actually looked forward to going out of our way so that we could walk past his desk and chat with him. I arranged a surprise Vow renewal and Yair helped me so much with it! We booked a Bali Bed for 3 days and that was money well spent! Ivan and Felipe are the dynamic Duo. Ivan had our Bali Bed ready for us before we arrived the second day with all the amenities that we enjoyed the day prior. He remembered EVERYTHING. Felipe had our drinks in our hands before we even realized we needed another! Our last visit we had our favorite meal at Bordeaux and were excited to go back. Although the meal was good - it wasn't the same over the top experience as we had the first time. However, dinner at Portofino was incredible, Ruben (the Chef at the barefoot) is outstanding! Another employee that goes out of his way to ensure your happiness. We also had a phenomenal experience at the Chef's table Tequila tasting at El Patio. Guillermo was the Chef and I have NEVER had food so inspired and delicious in my life. Alfredo led us through the tasting and treated us like royalty. He was personable, knowledgeable and delightful. I highly recommend it! Fernanda was our Concierge at BLDG 3 and she was also fantastic. She set up our room for our anniversary with a bubble bath, flowers and balloons. The resort is beautiful and the grounds are outstanding but I have to say that what will bring us back is the staff. Read less
Image of the Tripadvisor rating Well run resort in a great location.

Nov 25, 2020 grovesgg

Overall this place was great. The location in Akumal Bay is perfect, you can literally walk out of your room and snorkel with sea turtles, rays, and all types of fish. The resort itself is very beautiful, you'll feel like you are in the jungle. We had an ocean front room and the view was incredible. The tub on the balcony was a great happy hour… Read more
Overall this place was great. The location in Akumal Bay is perfect, you can literally walk out of your room and snorkel with sea turtles, rays, and all types of fish. The resort itself is very beautiful, you'll feel like you are in the jungle. We had an ocean front room and the view was incredible. The tub on the balcony was a great happy hour spot for us. The restaurants were also top tier- French, Italian, Japanese, you name it, it was all good. The service is amazing, whether you are at the pool or beach, the staff is there to assist you with any order. The resort is also close to some great cenotes and Tulum which. Highly recommend checking out Dos Ojos for an unforgettable experience. I think the only negatives is that the room service food wasn't very good and takes a while (you can't schedule deliveries.) Misquitos seemed to get in the room so we had to keep the sliding doors shut.They also try to pitch you hard on the timeshare that's not a timeshare program, so beware! Read less
Image of the Tripadvisor rating Magical

Nov 25, 2020 omoochun Bergenfield, New Jersey

I have traveled many places but the stay at your resort was Magical, simply wonderful. The attentive staff, the beauty, cleanliness, food and entertainment all served along with the beach and sun. I joned friends for a wedding as a guest. The ceremony was well hosted by your site. All of us had fun every night
Image of the Tripadvisor rating Great Trip

Nov 25, 2020 KentBkailuian Katy, Texas

We spent 8 nights at Akumal in an Ocean Front JR. Suite. The beach was beautiful and so was the resort. Our concierge Talia was amazing and made our trip! Eric with the beach wait service was awesome and Ivan the beach concierge was a hard working service oriented guy who went above and beyond. The resort is set at a marine park and turtle… Read more
We spent 8 nights at Akumal in an Ocean Front JR. Suite. The beach was beautiful and so was the resort. Our concierge Talia was amazing and made our trip! Eric with the beach wait service was awesome and Ivan the beach concierge was a hard working service oriented guy who went above and beyond. The resort is set at a marine park and turtle protection area. The water was beautiful and clear. We were disappointed that due to the protective status of the marine park we could not check out kayaks, stand up paddle boards or hobie cats which is a big part of our enjoyment at other secrets resorts we have been to. All in all a great trip to simply relax on the beach for a week at a beautiful resort. Read less
Image of the Tripadvisor rating Make sure to book a Cabana and say hello to Daniel for us! Great guy & great service

Nov 25, 2020 shaunghw

Took this trip with another couple and it was absolutely amazing. Chill on the beach with cabanas, get a massage and hydrocircuit therapy in the spa, or go on an adventure with excursions to the xenotes a visit to downtown tulum.