Bay Gardens Beach Resort & Spa

St Lucia, Caribbean

Virgin rating

Splash Water Park
Deluxe Pool View
Deluxe Garden View
Lobby
Deluxe Garden View
Deluxe Garden View
La Mer Spa
Spa
Splash Island Water Park (located at Bay Gardens Beach Resort)
A video preview image
Splash Water Park
Deluxe Pool View
Deluxe Garden View
Lobby
Deluxe Garden View
Deluxe Garden View
La Mer Spa
Spa
Splash Island Water Park (located at Bay Gardens Beach Resort)

The hotel

The Bay Gardens Beach Resort and Spa is situated on St Lucia's beautiful Reduit Beach and nestled in Rodney Bay Village. Enjoy all that this island escape has on offer, including various water sports, children’s playground and unlimited access to Splash Island Waterpark located at the resort. Taste St. Lucian cuisine made with local ingredients at Hi Tide restaurant or experience fresh local seafood from Ocean to Plate at the SeaGrapes Restaurant. Whether you are relaxing by the beach or busying yourself with activities, you’ll be able to relax with the warm weather and warm hospitality.

Amenities

  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Beachfront location

Where is it

Set on Reduit Beach in the heart of Rodney Bay, walking distance to restaurants, Treasure Bay Casino, duty-free shopping, bars, nightlife and entertainment. Transfer time from airport: 1 hour 30 minutes.

Hotel information

48 Deluxe Rooms and 30 Suites (with full kitchen, dining and living space) in 6 blocks of three-storey buildings. Deluxe Garden View Rooms with balcony/terrace, air-conditioning, TV, complimentary WiFi in all rooms, alarm clock, safe, iron and board and hairdryer. These rooms have 1 king-size or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.


All Inclusive option: includes breakfast, lunch, dinner, drinks, non-motorised water sports activities, complimentary WiFi, complimentary unlimited passes to Splash Island Water Park, free spa treatment per room, per stay (couples massage is considered two treatments). Stay 3 nights and receive 1 spa treatment per person, stay 7 nights and receive 2 spa treatments per person, stay 14 nights and receive 4 spa treatments per person (specified treatments only).

Room upgrades

Deluxe Pool View Rooms have the same facilities as Deluxe Rooms with views of the pool, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Beachfront Rooms overlook the beach and ocean, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Pool View Suites have a separate bedroom, fully equipped kitchen, separate living/dining area, with 1 king-size bed and 1 queen-size sleeper sofa, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Beachfront Suites, as Pool View Suites but with beach views, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Pool View Suites, sleeping maximum 4 adults or 4 adults and 2 children.

2-Bedroom Beachfront Suites, sleeping maximum 4 adults or 4 adults and 2 children.

Water’s Edge 4 Bedroom Villa, with 3 king-size beds, 2 double beds and 1 sofa bed, features a living room and private swimming pool and terraces, sleeping maximum 12 adults.

4 restaurants; Hi Tide Beachside Restaurant with all day menu and Happy hour at the Sand beach bar. SeaGrapes Beach Bar & Restaurant (authentic St. Lucian food and seafood). Spice Restaurant (Caribbean and West Indian cuisine).

Complimentary welcome cocktail. Live entertainment three times a week. On-site activities daily. Manager's cocktail party every Wednesday night inclusive of complimentary beverages.

Lagoon-style swimming pool, Jacuzzi and sun deck. La Mer Spa*. Gym. Pilates, yoga and daily activities. Complimentary non-motorised water sports including kayaks, paddle boats, Hobie cats and stand-up paddle boards are available from Saluna Watersports adjacent to the resort. Kids' playground and games room. Unlimited access to Splash Island Water Park nearby.

Complimentary WiFi Internet access in rooms and public areas. Gift shop. Tour desk on site.

This resort has a fee of $10 per room, per night. There is also an additional Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

7 nights.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1910)
  • Very good (946)
  • Average (225)
  • Poor (88)
  • Terrible (69)
Image of the Tripadvisor rating beach vacation

Apr 28, 2024 Gregermom The Woodlands, Texas, Usa

WE went for a beach get away and St Lucia is so beautiful. The Bay gardens beach resort has lovely beaches and plenty of water sports right there. The food was amazing and there were a wide variety of drinks available. We also did a sunset cruise, bamboo raft float and them Tout Bagay tour that got us over to Soufriere. The tours were… Read more
WE went for a beach get away and St Lucia is so beautiful. The Bay gardens beach resort has lovely beaches and plenty of water sports right there. The food was amazing and there were a wide variety of drinks available. We also did a sunset cruise, bamboo raft float and them Tout Bagay tour that got us over to Soufriere. The tours were excellent. The people of St Lucia are so lovely. Now the only problem we had was that the AC in our room was very poor. The best we could get it was to maybe 80 on the coolest. It made for long sleep nights as the breeze dies down at night. They didn't seem to want to acknowledge the problem or that they needed a solution for this problem. Read less
Image of the Tripadvisor rating Worst resort experience of all our trips.

Apr 28, 2024 chevy91rh

Very disappointing resort experience. Purchased garden view but had a construction view. Wouldn’t move us even though they had rooms available. Poor a/c had to fix. Water on the floor leaked from next room. Hotel mgmt didn’t seem to understand the hospitality business they are in. Advertising 2 restaurants they had one with very limited menu. Not… Read more
Very disappointing resort experience. Purchased garden view but had a construction view. Wouldn’t move us even though they had rooms available. Poor a/c had to fix. Water on the floor leaked from next room. Hotel mgmt didn’t seem to understand the hospitality business they are in. Advertising 2 restaurants they had one with very limited menu. Not friendly staff. Lacked sufficient supply to mix necessary common drinks. Read less
Image of the Tripadvisor rating 2nd stay and will be back.

Apr 28, 2024 Gary K

Our second 2 week stay at the hotel, the first being 2 years ago when some Covid restrictions were in place. What can i say but SUPERB, the staff are friendly and attentative, the facilities are great, rooms very clean and well maintanied and the all inclusive option is definately good value. Shops and restaurants are close by and the water park… Read more
Our second 2 week stay at the hotel, the first being 2 years ago when some Covid restrictions were in place. What can i say but SUPERB, the staff are friendly and attentative, the facilities are great, rooms very clean and well maintanied and the all inclusive option is definately good value. Shops and restaurants are close by and the water park and water sports make spending time on the beach an absolute pleasure. My wife particularly enjoyed the inclusive spa sessions. Nothing was too much trouble for the front desk staff to organise, including the flowers i requested for my wifes birthday and the (unrequested) bottle of bubbly that was in our room when we arrived. Did we have a good time and would we recommend Bay Gardens Resort to others - i'm sure you can draw your own conclusions. Read less
Image of the Tripadvisor rating Great value! Beautiful, peaceful resort

Apr 22, 2024 jennhavi Venice, Florida

Booked through Resort for a day while on a Celebrity cruise. Second visit. Wonderful buffet style lunch, drinks very good, 4 each included. Massages are very nice. Love the inclusive price for cruisers. Would love regular mini buses rather than vans for transportation,
Image of the Tripadvisor rating Horrible customer service

Apr 18, 2024 Paradise17018758266

I am giving them a one star which I believe is too many. Absolutely no customer service. We had a reservation with them for one night in March, we were on a horse back riding tour where my son was thrown off a horse and we were taken to a emergency care clinic and then spent the day at St. Judd's hospital. They did x-rays of my 7 year olds skull… Read more
I am giving them a one star which I believe is too many. Absolutely no customer service. We had a reservation with them for one night in March, we were on a horse back riding tour where my son was thrown off a horse and we were taken to a emergency care clinic and then spent the day at St. Judd's hospital. They did x-rays of my 7 year olds skull but couldn't do a MRI as St. Lucia doesn't have a MRI and a CT is not good to do on the brain of a child. We were sent home to Canada so we could get the proper care he needed due to his head injury. I called the hospital the day after the incident as I was dealing with hospitals and insurance companies to get us home the day of the incident but we were within the 24hrs of cancellation. I explained the situation and I was told if I sent them the documents from the hospital they would reimburse me for our hotel stay. I sent them the documents that day. A few days later they told me that they would not reimburse but they could issue a credit for when we return. I explained that we had left the island and had no idea if or when we would ever return to St. Lucia. They then told me I need a medical certificate to get my refund. I believe that after providing multiple documents as they asked and always getting a response days later that I need to provide a new document we will never receive the refund. I understand we were 23hrs away from check in however given the circumstance and that I could provide proof of the situation they would be willing to help. Still haven't seen a credit which is no good as I will never return to St. Lucia or a refund, I am taking it as a loss. Read less