Bay Gardens Hotel

St Lucia, Caribbean

Virgin rating

Superior Room
Croton Suite
Junior Suite
Junior Suite
Junior Suite
Splash Island Water Park (located at Bay Gardens Beach Resort)
Standard Room
Splash Island Water Park (located at Bay Gardens Beach Resort)
A video preview image
Superior Room
Croton Suite
Junior Suite
Junior Suite
Junior Suite
Splash Island Water Park (located at Bay Gardens Beach Resort)
Standard Room
Splash Island Water Park (located at Bay Gardens Beach Resort)

The hotel

This friendly hotel with a relaxed, easy-going ambience is situated in the centre of St Lucia's entertainment capital, Rodney’s Bay. Located just a short walk away from the bars, nightlife and casino you’ll be surrounded by liveliness but if that’s too much excitement retreat to your room for some seclusion, peace and quiet. The interior perfectly captures the unique tropical flavour of this island with fresh and vibrant Caribbean hues. See the island’s natural beauty and lush gardens from your private balcony or head on down to the 3 swimming pools for a cool swim. You’ll feel so relaxed and pampered by the unrivalled hospitality, you’ll wish you could stay longer.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Free Parking
  • Hot tub
  • Internet Access
  • Restaurant
  • Swimming Pool
  • Close to Beach

Where is it

On the south side of Rodney Bay, 15 minutes walking distance from Reduit Beach. Transfer time from airport: 1 hour 30 minutes.

Hotel information

87 rooms with balcony/terrace, air-conditioning, ceiling fans, cable TV, complimentary WiFi access, clock radio, personal refrigerator, telephone, coffee maker and safe*. 

Standard Rooms have 1 king-size bed, sleeping maximum 2 adults.

Please note: The Vhols Exclusive Special Offer Room sleeps maximum 2 adults.


Basic All Inclusive option: includes breakfast, to be consumed at the property at which you are staying. Lunch and dinner from either Bay Gardens Inn or Bay Gardens Hotel. 

• Two (2) lunch and Two (2) dinner passes, for Bay Gardens Beach Resort & Spa (per person per week per room category) inclusive of a house brand drink with the meal

• Unlimited house brand drinks by the glass, at the Bay Gardens Hotel or Bay Gardens Inn

• Complimentary non-motorized water sports activities

• Complimentary Wi-Fi 

• Complimentary unlimited passes to Splash Island Water Park

• Access to ALL Bay Gardens facilities except for the pool at the Bay Gardens Beach Resort & Spa.     


All Inclusive option: breakfast, lunch, dinner, drinks, in-room starter pack (water, soda, fruit punch, liquor and a fruit & cheese plate/snack tray), non-motorised water sports activities, complimentary Wi-Fi, complimentary unlimited passes to Splash Island Water Park, one daily spa treatment per room category per day (SPECIFIED TREATMENTS ONLY) and access to all facilities.  


Full All Inclusive option includes: 

• Daily Breakfast, Lunch & Dinner (Breakfast must be consumed at the property at which you are staying).

• Unlimited house brand drinks by the glass

• Complimentary non-motorized water sports activities

• Complimentary Wi-Fi 

• Complimentary unlimited passes to Splash Island Water Park

• FREE SPA TREATMENT per room category per stay (couples massage is considered two treatments). Stay 3 nights and receive 1 spa treatment per person, stay 7 nights and receive 2 spa treatments per person, stay 14 nights and receive 4 spa treatments per person (SPECIFIED TREATMENTS ONLY)

• Access to ALL Bay Gardens facilities except for the pool at the Bay Gardens Beach Resort & Spa. 

• Stay a minimum 7 nights and receive access to our Dine Around Program (2 NIGHTS OUT OF 7). **Supplement charges apply for two free kids on Dine Around Program and is payable to dine around partner restaurants DIRECTLY.    


Please note: supplements will apply to select food items at the Bay Gardens Hotel or Inn; house brand beverages only are covered under these plans at the Bay Gardens Hotel or Inn. Added privileges are subject to change.

Half Board option: includes breakfast and dinner (includes 1 glass of wine per adult, with dinner). Unlimited complimentary passes to Splash Island Water Park.

Superior Rooms are larger, some with Jacuzzi bath, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 2 adults and 2 children.

Junior Suites are the same size as Superior Rooms but have a sofa bed and small sitting and kitchen area, sleeping maximum 2 adults or 2 adults and 2 children.

1-Bedroom Croton Suites with 1 king-size bed and separate living room with a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Croton Suites with 1 king-size bed, 2 double beds and a separate living room with a sofa bed, sleeping maximum 8 adults or 6 adults and 2 children.

Guests receive complimentary shuttle to Bay Gardens Beach Club, located at Bay Gardens Beach Resort (5 minute drive) with use of the beach and sunlounges, unlimited complimentary access to Splash Island Water Park and unlimited complimentary non-motorised watersports.

Spices Restaurant, Cinnamon Bar.

Weekly manager's rum punch party and Caribbean buffet night with live musical entertainment. Saturday night poolside barbecue.

3 freshwater swimming pools. The following activities are available at the sister property Bay Gardens Beach Resort & Spa: water sports*, access to Splash Island Water Park and complimentary non-motorised water sports, kids' playground and kids' games room.

Babysitting* (on request). Gift shop. Internet Café, complimentary WiFi in all rooms and public areas. Amenities at the sister property can be used (except the pool) and include dive shop, fitness centre, spa* and hair and beauty salon*.

This resort has a fee of $10 per room, per night. There is also an additional Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: guests receive unlimited complimentary passes to Splash Island Water Park and unlimited complimentary non-motorised watersports.

**Reduit Beach is a 15-minute walk away or take advantage of the hotel's complimentary shuttle service which drops you to the sister property so you can use the Beach and other facilities (except the pool) and charge anything you eat or drink back to your room at the Bay Gardens Hotel, so there is no need to take any money with you (once you leave an impression of your credit card at Bay Gardens Hotel).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (804)
  • Very good (724)
  • Average (212)
  • Poor (49)
  • Terrible (42)
Image of the Tripadvisor rating Would definitely return…

Dec 1, 2023 Ahq62 Oshawa, Canada

We just returned from a week at the Bay Gardens Hotel. We would definitely return. It is a smaller resort. We were not all inclusive so we only had one meal at the resort which was good. The staff were friendly and dealt quickly with any minor issues we had. The hotel is about a 15 min walk to the beach but they also provide an hourly shuttle to… Read more
We just returned from a week at the Bay Gardens Hotel. We would definitely return. It is a smaller resort. We were not all inclusive so we only had one meal at the resort which was good. The staff were friendly and dealt quickly with any minor issues we had. The hotel is about a 15 min walk to the beach but they also provide an hourly shuttle to their sister resort which is right on the beach and allows you to use their beach chairs. This is the perfect resort if you are looking for a quiet, relaxing vacation. The rooms are nice and clean and the air conditioning and the wifi are good. There is always empty pool chairs around one of the 3 pools. It is within walking distance of grocery stores, restaurants and malls. While there we booked a private tour to go snorkelling with taxi driver Marius(758-584-0127) and would definitely recommend him. This is a nice, reasonably priced resort in a beautiful country. Read less
Image of the Tripadvisor rating Holiday

Nov 27, 2023 Caro3f Edinburgh, United Kingdom

A very tired hotel in need of an upgrade. Not value for money. Very poor. The food was awful. Breakfast was ok but lunch dinner expensive and tasteless. Not a nice beach and has a very unsightly inflatable play area. Beach also very dangerous which is not mentioned to hotel guests. Several accidents occurred.
Image of the Tripadvisor rating Best value for a longer family vacation in St. Lucia!

Nov 22, 2023 sharkie2013 Toronto, Canada

My family and I stayed at the hotel for over a month in October-November 2023 as part of their extended stay program. Unlike many hotels in St. Lucia, this one is locally-owned and you can certainly feel the difference. The staff is super friendly and very hard-working. We stayed in the Croton Suites with a ground-floor room facing one of the… Read more
My family and I stayed at the hotel for over a month in October-November 2023 as part of their extended stay program. Unlike many hotels in St. Lucia, this one is locally-owned and you can certainly feel the difference. The staff is super friendly and very hard-working. We stayed in the Croton Suites with a ground-floor room facing one of the three pools which was great for kids. The room was super clean and the kitchen was stocked with basic cookware and dishes. When we asked for a kettle in addition to a coffee maker, we had a brand-new one delivered an hour later. The hotel is walking distance to the only real shopping mall on the island and three grocery stores. We did not have a meal plan at the hotel; rather the food court at the mall had great, affordable local food options and the grocery stores stocked most of what we needed. The gym at the hotel only has one working treadmill but you can access the gym at the Resort, which is either a 15 minute walk or free shuttle ride. The shuttle is not often on time but being on vacation, we didn't mind the +/- 5 minute delay. We spent a lot of time at the Resort where there are free kayaks, paddle-boards and waterpark use. Our son enjoyed the kids club, however it is only open limited hours and focused a lot on arts & crafts. It would be great to see some more sports or active options, especially for the boys. Overall, this hotel provided incredible value and unforgettable memories for our family. We look forward to coming back in future years and will certainly stay here again. Read less
Image of the Tripadvisor rating Perfect Caribbean Hotel

Nov 20, 2023 jot385 Par, United Kingdom

Thank you to all the staff for our wonderful Caribbean week. We were looked after and very well fed. The children loved finding all the wildlife in the garden. Spotless pools and competent bar staff.
Image of the Tripadvisor rating Way too expensive and poor customer service and food

Nov 19, 2023 Shan O

I would not recommend booking this hotel for several reasons. The prices here are ridiculous! From the room prices all the way down to the food. The prices for the rooms are way too expensive for little to nothing in them. I had the superior king bedroom and even after finding out the actual money I spent on this room made things worst.… Read more
I would not recommend booking this hotel for several reasons. The prices here are ridiculous! From the room prices all the way down to the food. The prices for the rooms are way too expensive for little to nothing in them. I had the superior king bedroom and even after finding out the actual money I spent on this room made things worst. Additionally, the staff especially the restaurant area has terrible customer service. Whenever you order room service the staff are literally screaming over the phone to ask another staff a question and then using terms such as “what?” as a means to seek clarification from a customer. Poor service and poor speaking. Furthermore, the staffs’ deportment, again especially the restaurant staff, needs to improve. Very very poor. Also, why were there numerous cats walking around the place???? This place is not worth booking it is is but way way too expensive. I ordered a burger and fries which costed me EC$85 which is a lot and on top that the presentation was very poor. Do better! I won’t be coming here again. Read less