Bay Gardens Hotel

St Lucia, Caribbean

Virgin rating

The hotel

This friendly hotel with a relaxed, easy-going ambience is situated in the centre of St Lucia's entertainment capital, Rodney’s Bay. Located just a short walk away from the bars, nightlife and casino you’ll be surrounded by liveliness but if that’s too much excitement retreat to your room for some seclusion, peace and quiet. The interior perfectly captures the unique tropical flavour of this island with fresh and vibrant Caribbean hues. See the island’s natural beauty and lush gardens from your private balcony or head on down to the 3 swimming pools for a cool swim. You’ll feel so relaxed and pampered by the unrivalled hospitality, you’ll wish you could stay longer.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Free Parking
  • Hot tub
  • Internet Access
  • Restaurant
  • Swimming Pool
  • Close to Beach

Where is it

On the south side of Rodney Bay, 15 minutes walking distance from Reduit Beach. Transfer time from airport: 1 hour 30 minutes.

Hotel information

87 rooms with balcony/terrace, air-conditioning, ceiling fans, cable TV, complimentary WiFi access, clock radio, personal refrigerator, telephone, coffee maker and safe*. 

Standard Rooms have 1 king-size bed, sleeping maximum 2 adults.

Please note: The Vhols Exclusive Special Offer Room sleeps maximum 2 adults.


Basic All Inclusive option: includes breakfast, to be consumed at the property at which you are staying. Lunch and dinner from either Bay Gardens Inn or Bay Gardens Hotel. 

• Two (2) lunch and Two (2) dinner passes, for Bay Gardens Beach Resort & Spa (per person per week per room category) inclusive of a house brand drink with the meal

• Unlimited house brand drinks by the glass, at the Bay Gardens Hotel or Bay Gardens Inn

• Complimentary non-motorized water sports activities

• Complimentary Wi-Fi 

• Complimentary unlimited passes to Splash Island Water Park

• Access to ALL Bay Gardens facilities except for the pool at the Bay Gardens Beach Resort & Spa.     


All Inclusive option: breakfast, lunch, dinner, drinks, in-room starter pack (water, soda, fruit punch, liquor and a fruit & cheese plate/snack tray), non-motorised water sports activities, complimentary Wi-Fi, complimentary unlimited passes to Splash Island Water Park, one daily spa treatment per room category per day (SPECIFIED TREATMENTS ONLY) and access to all facilities.  


Full All Inclusive option includes: 

• Daily Breakfast, Lunch & Dinner (Breakfast must be consumed at the property at which you are staying).

• Unlimited house brand drinks by the glass

• Complimentary non-motorized water sports activities

• Complimentary Wi-Fi 

• Complimentary unlimited passes to Splash Island Water Park

• FREE SPA TREATMENT per room category per stay (couples massage is considered two treatments). Stay 3 nights and receive 1 spa treatment per person, stay 7 nights and receive 2 spa treatments per person, stay 14 nights and receive 4 spa treatments per person (SPECIFIED TREATMENTS ONLY)

• Access to ALL Bay Gardens facilities except for the pool at the Bay Gardens Beach Resort & Spa. 

• Stay a minimum 7 nights and receive access to our Dine Around Program (2 NIGHTS OUT OF 7). **Supplement charges apply for two free kids on Dine Around Program and is payable to dine around partner restaurants DIRECTLY.    


Please note: supplements will apply to select food items at the Bay Gardens Hotel or Inn; house brand beverages only are covered under these plans at the Bay Gardens Hotel or Inn. Added privileges are subject to change.

Half Board option: includes breakfast and dinner (includes 1 glass of wine per adult, with dinner). Unlimited complimentary passes to Splash Island Water Park.

Superior Rooms are larger, some with Jacuzzi bath, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 2 adults and 2 children.

Junior Suites are the same size as Superior Rooms but have a sofa bed and small sitting and kitchen area, sleeping maximum 2 adults or 2 adults and 2 children.

1-Bedroom Croton Suites with 1 king-size bed and separate living room with a sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Croton Suites with 1 king-size bed, 2 double beds and a separate living room with a sofa bed, sleeping maximum 8 adults or 6 adults and 2 children.

Guests receive complimentary shuttle to Bay Gardens Beach Club, located at Bay Gardens Beach Resort (5 minute drive) with use of the beach and sunlounges, unlimited complimentary access to Splash Island Water Park and unlimited complimentary non-motorised watersports.

Spices Restaurant, Cinnamon Bar.

Weekly manager's rum punch party and Caribbean buffet night with live musical entertainment. Saturday night poolside barbecue.

3 freshwater swimming pools. The following activities are available at the sister property Bay Gardens Beach Resort & Spa: water sports*, access to Splash Island Water Park and complimentary non-motorised water sports, kids' playground and kids' games room.

Babysitting* (on request). Gift shop. Internet Café, complimentary WiFi in all rooms and public areas. Amenities at the sister property can be used (except the pool) and include dive shop, fitness centre, spa* and hair and beauty salon*.

This resort has a fee of $10 per room, per night. There is also an additional Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: guests receive unlimited complimentary passes to Splash Island Water Park and unlimited complimentary non-motorised watersports.

**Reduit Beach is a 15-minute walk away or take advantage of the hotel's complimentary shuttle service which drops you to the sister property so you can use the Beach and other facilities (except the pool) and charge anything you eat or drink back to your room at the Bay Gardens Hotel, so there is no need to take any money with you (once you leave an impression of your credit card at Bay Gardens Hotel).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (819)
  • Very good (731)
  • Average (217)
  • Poor (54)
  • Terrible (45)
Image of the Tripadvisor rating We were able to relax anx unwind.

Mar 28, 2024 asurujbally540 Trinidad

Our stay at Bay Gardens was an enjoyable and stress free one. The place was comfortable and safe. The staff was friendly and always willing to assist. We enjoyed the meal variety and appreciated our take away service.
Image of the Tripadvisor rating Michael MacIntyre - Don't believe first impressions.

Mar 9, 2024 outdoorgirl2016 Romsey, United Kingdom

My friend and I booked this hotel 6 months prior to our departure date ,so monitored reviews with great trepidation. We were somewhat nervous about what to expect having read the reviews. On arrival , the Monday night managers drinks party was in full swing .It felt as though we had been parachuted into an episode of Michael Macintyre's Midnight… Read more
My friend and I booked this hotel 6 months prior to our departure date ,so monitored reviews with great trepidation. We were somewhat nervous about what to expect having read the reviews. On arrival , the Monday night managers drinks party was in full swing .It felt as though we had been parachuted into an episode of Michael Macintyre's Midnight Gameshow !!! The level of noise meant we sulked , chuntered and moaned about the place determined to change hotel by the morning, but our 20 hour travel day and mega tiredness contributed to a lot of those feelings. Fast forward 24 hours and I honestly cannot comprehend the complaints about this hotel. The rooms are a very good size with a huge bed, Netflix TV, if thats your thing , and a full size fridge. Air conditioning was very effective . Lots of comments about the rooms being dated but I can't agree . Mine was painted perfectly ,with lovely dark wood furniture and huge impressive bedside lamps. We were located around the pool area which can be a little noisy early evening, hence the shock when we first arrived , but it soon became apparant that the music is switched off quite promptly at 11pm. The rooms and the public areas were spotlessly clean , no complaints there. The grounds and gardens were beautiful and well maintained , the three small pools were beautifully warm and well equipped with sunbeds and parasols. All staff were very friendly, particularly reception and the cleaning staff .We used the taxi office out front for a day with a driver and car , and Jerry was fabulous taking us to off the beaten track fishing villages and other sights including a hike which although very hot was fabulous with great views of the pitons. Considering we were on a room only basis , this suited our needs far more than the Bay Gardens Beach Resort. A couple of supermarkets within a couple of minutes walk and plenty of restaurants also. I would also recommend a trip to the Marina , again using the shuttle service.Get off at the Marina Haven , walk across the road to the Marina and then get the shuttle back . Lots of choice of restaurants but I would recommend Elena's. Extensive menu , reasonably priced and very tasty. The first week we were there , there was quite a bit of traffic noise, particulary motorcycle noise , but it always quietened down by 9pm, but the second week it was much quieter . It didnt spoil our holiday at all. Would thoroughly recommend for a room only holiday. If you want a luxury , perfect hotel that could be anywhere in the world, then this hotel is not for you, but if you want a super clean, authentic Carribbean hotel then give it a go . First impressions are not always correct . Michael Macintyre was just a blip . Read less
Image of the Tripadvisor rating we loved it - dated but comfortable & friendly

Mar 6, 2024 mick b

Loved the hotel & loved & the island. This hotel is 30 years old, don`t think its been re-furbed in all that time, but it is clean & comfortable and in a central location. Its exactly what we expected after research prior to arriving. St Lucia is a small mountainous, green island with circuitous (some unmade) roads that pass directly through the… Read more
Loved the hotel & loved & the island. This hotel is 30 years old, don`t think its been re-furbed in all that time, but it is clean & comfortable and in a central location. Its exactly what we expected after research prior to arriving. St Lucia is a small mountainous, green island with circuitous (some unmade) roads that pass directly through the small towns & villages so unless you are prepared to pay big you cannot get away from street noise. We thought it was exceptional value with safe & air-conditioning as standard so no extra cost - unheard of in Europe. Fridge freezer, kettle in our standard room & a King size bed. "Tami" our maid always smiling changed the bedding daily & re-stocked the tea/milk/coffee as well. Read comments about the showers but you do get the hang of the controls after some practice. Free hourly shuttle to the beach (the walk takes 10mins) & drops you off at the sister hotel where the sun loungers & canoes/some water sports etc are also complimentary. There are bars, restaurants, banks with ATMs in Rodney Bay which is a 2min walk. Never ate at the hotel so can`t comment. The Friday night street party in Gros Islet is a worth a visit, 15 US dollar taxi. Note there is no admission charge for this. Try the local green no. plate taxis the locals use which stop on the road outside the hotel @ 2 EC you can get to Castries the Islands capital for a visit. Book direct for any excursions, avoid the vendors on the beach & do not pay anything up front to them! Cat. trip to the extinct volcano in Soufriere is a worth a trip with stops at Anse Chastenet and Marigot Bay to see how the other half holiday. We paid £2k for 11 nights room only inc. serviced flights & transfers for a holiday in St Lucia. This is a luxury Caribbean Island without the luxury price tag. We were more than happy with our stay here & wouldn`t hesitate to recommend it. Read less
Image of the Tripadvisor rating REALLY Not for Us!

Feb 27, 2024 575alm Portsmouth, United Kingdom

Totally disappointed with this place. It was the first of 4 places we are staying Saint Lucia and whilst I accept it is only 3 stars, it’s just not very pleasant. The hotel is right next to the only main road through the north of the island and to say it is noisy is an understatement. All the motorbikes are loud here and the riders like to show… Read more
Totally disappointed with this place. It was the first of 4 places we are staying Saint Lucia and whilst I accept it is only 3 stars, it’s just not very pleasant. The hotel is right next to the only main road through the north of the island and to say it is noisy is an understatement. All the motorbikes are loud here and the riders like to show it. Cars, Lorry’s and screaming motorbikes until well past 0200. We hardly slept the 3 nights we stayed. It was awful. We never used the pool area because it was tiny and cramped and the pool is more like a paddling pool. We only used the restaurant for breakfast which was really poor too. Not much of a selection and cereal served in plastic pots. I kept reminding myself it is only a 3-star hotel but even that didn’t make it any better. The rooms are spacious but tired and very dated. Bed was comfortable but not really a lot else to say. Sorry, a bit of a moaning review this time but this place really impacted our holiday and we almost jumped on a flight back to the UK early! Read less
Image of the Tripadvisor rating Hit and miss

Feb 18, 2024 Faziwazi Swindon, United Kingdom

Just spent two weeks here to celebrate husband’s birthday and imminent retirement. Found that the blurb about it on hotel website and Tour operator was a bit overstated. An average hotel that really does need a good refurb, although has lovely gardens. Staff generally nice and a few particularly helpful although one or two indifferent and one… Read more
Just spent two weeks here to celebrate husband’s birthday and imminent retirement. Found that the blurb about it on hotel website and Tour operator was a bit overstated. An average hotel that really does need a good refurb, although has lovely gardens. Staff generally nice and a few particularly helpful although one or two indifferent and one very rude! This was also the case at the beach club. (We found this to be the normal wherever we went on the island, either lovely friendly people or indifferent) We were room only basis and had a credit card tab which was set up first morning but the first couple of days we were constantly questioned about it. Bar staff saying they didn’t have it and having to keep checking at reception to confirm. I even had a call to my room asking us to come down and pay for a couple of beers which wasn’t great customer service. I sorted it at reception and it wasn’t an issue after that. Upon check out we settled bar bill with said card and then just as our airport transfer turned up they said they’d debited someone else’s card in error so had to go through the process again. Luckily it didn’t hold up the transfer but in my opinion more training needs to be done. I would say the hotel is fine as a base if you’re off out travelling the island and want basic accommodation. I’d suggest they put hotel info folder in rooms as most hotels do. St Lucia is a beautiful island and we did a land and sea trip which was great, Pigeon Island and the Friday night street party. I wouldn’t return as preferred Barbados where everybody really is friendly and the food is better. Read less