Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

Hotel rating
Trip advisor rating: 4.5 Based on 6878 reviews

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: All meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Kids Stay and Eat Free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Free Weddings: conditions apply. More information can be found here 

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '20 and save up to 55% off the accommodation cost for travel between 3 Jann–23 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 28 Feb '19 and save up to 70% off the accommodation cost for travel between 3 Jan '19–2 Jan '20. Minimum 3 nights stay required.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options available to include 5 à la carte options, a buffet restaurant snack bar/grill options. Calabash (Caribbean restaurant, open for breakfast and dinner), Silk (Asian restaurant, open for dinner), Coconut Walk Marketplace (International buffet, open for breakfast, lunch and dinner), Capri (Italian restaurant, open for dinner), La Luna* (private dining, reservation only, additional supplement applies), Terrace Grill (casual dining, open for lunch, snacks and late night menu), Jerk Tree House (casual dining, open for lunch and snacks), Veranda (Caribbean cuisine and Seafood, open for dinner) and The Greathouse* (adults only gourmet dining, open for dinner, reservation only, additional supplement applies). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Rum Bar, swim-up pool bar, adult pool bar, lobby bar, Paradise Beach bar, Blu Bar and Splash bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: Reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 14 Apr–31 Oct '18, 30 Jan-05 Apr '19 and 29 Apr-13 Dec '19.

7 nights 06 Apr-28 Apr '19 and 14 Dec-02 Jan '20.

*Denotes local charge.

Please note: As the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: Child ages are 3-17 years.

Trip advisor rating: 4.5 Based on 6878 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3884)
  • Very good (2120)
  • Average (564)
  • Poor (183)
  • Terrible (127)
Image of the Tripadvisor rating Disappionting in some ways

Feb 19, 2019 Marion C

I am currently here on a 12 night visit that my daughter brought to celebrate my 60th birthday. Where do i start. The hotel is lovely ..we are in a harmony room which has a great ocean view and the room is fantastic. My daughter contacted the hotel re my birthday and when we arrived there was cake and fizz which was lovely. The a la carte… Read more
I am currently here on a 12 night visit that my daughter brought to celebrate my 60th birthday. Where do i start. The hotel is lovely ..we are in a harmony room which has a great ocean view and the room is fantastic. My daughter contacted the hotel re my birthday and when we arrived there was cake and fizz which was lovely. The a la carte restaurants are fantastic with lovely food and staff. Plenty of sunbeds. Help yourself to towels unlike other resorts. As stated previously there is plenty to like here but in our opinion there are 2 main faults here. One being that every meal we have eaten so far has at best been luke warm. There is plenty of choice but nothing is hot. The caribbean night is a great idea however the food was so cold we went to flip flops to eat. Our second let down is the staff. We are sociable people but no one smiles or is friendly towards us. We have seen staff talking to others.. is it because we are 2 women travelling alone? We have looked forward to this trip for so long and the above has really tainted our trip Read less
Image of the Tripadvisor rating Loved Every Minute

Feb 19, 2019 GaetanaLondon London

Lets tackle the hot topic of the beach first shall we! I am a beach person, I prefer to swim in the ocean and to lie on the sand. Yes, this area has an issue with seaweed but I can genuinely say that I lay on the beach every day without fail, the sand is beautiful and soft and I swam most days. The seaweed seems concentrated around the entry point… Read more
Lets tackle the hot topic of the beach first shall we! I am a beach person, I prefer to swim in the ocean and to lie on the sand. Yes, this area has an issue with seaweed but I can genuinely say that I lay on the beach every day without fail, the sand is beautiful and soft and I swam most days. The seaweed seems concentrated around the entry point to the beach, if you walk down towards the beach bar you will see the sand there is clean and lovely. The person who said the beach is not usable is simply not being truthful. She must have taken one step onto the beach and then left again! The guys worked hard to keep the beach clear of the seaweed up and down around the beach bar area and it is just beautiful there. There are days when there is hardly any and days when it is heavy but on the heavy days they just clear it away throughout the day. We had a wonderful honeymoon here, 5th to 15th Feb 2019. Thank you to Dillan at the Harmony bar for going above and beyond to get me my favourite drink - they didn't even stock the main ingredient but they insisted on getting some for me when I talked about it. I will never forget that. Emely, the manager on reception, was absolutely superb when we needed help with moving rooms, she couldn't have been more helpful. I should point out that we needed to move rooms because of other guests at the time, not because we were unhappy with our room. The rooms are super spacious and extremely clean. I could write an essay but don't have the time. I just wanted to say we loved every minute, that the beach was lovely - as was the whole resort - and that the service was (in the main) spot on. We decided quite early on that we would be back. :) Read less
Image of the Tripadvisor rating Greatest vacation ever!

Feb 19, 2019 Roland C

This was our first all-inclusive trip to Coconut Bay Beach Resort, in Vieux Fort, St.Lucia and we were very pleased with our stay. The staff was outstanding in their welcome, friendliness, services and just good natured people! The facilities and the food was 5 star quality in all its aspects, except for the beach. In the last 3 years some… Read more
This was our first all-inclusive trip to Coconut Bay Beach Resort, in Vieux Fort, St.Lucia and we were very pleased with our stay. The staff was outstanding in their welcome, friendliness, services and just good natured people! The facilities and the food was 5 star quality in all its aspects, except for the beach. In the last 3 years some strange weeds have been settling on the beach and the quantity has been increasing. It seems a general problem for all hotels facing the Atlantic ocean. The hotel tries continually to remove them but it is very hard to stop mother nature. However the pools, hot tubs, slides and other water facilities are excellent! The hotel even has a shuttle service to a Caribbean side beach every day, where there is no weed problem. The staff are outstanding and I would like to mention a few names that made our stay special: Carlyle-Entertainment director, Market place restaurant-Bertha, Mary D, Dominik, Neheba, Brad and Aaron, Silk Rest_Elie, Tiki bar-Krystal, Nicole, Natalie and Rhemas, Front desk-Don, Security personnel-Leann and Botanical Gardens in Soufrière- Alex(Mr. Internet) Read less
Image of the Tripadvisor rating A Great Time

Feb 19, 2019 John W Southampton, New York

We came 1/21-1/28. The flight from NY was flawless. Jet Blue people are awesome. Leaving the terminal there is a Coconut Bay Booth. The attendant quickly arrange a taxi for the 2 minute ride to the resort. Treated at the resort with a big smile and welcome cold towel and tropical drink. Check in was a breeze and the room was ready. We read the… Read more
We came 1/21-1/28. The flight from NY was flawless. Jet Blue people are awesome. Leaving the terminal there is a Coconut Bay Booth. The attendant quickly arrange a taxi for the 2 minute ride to the resort. Treated at the resort with a big smile and welcome cold towel and tropical drink. Check in was a breeze and the room was ready. We read the prior reviews and knew all about the wind, ocean, and seaweed. We spent the entire week on the beach and never sat at the many pools. Yes it was windy but we are used to that. In the Caribbean this time of year. Christmas Winds....When they offer kite surfing you have to expect it. Every day we had a palapa and chairs. Walking down the beach to the paradise bar was a favorite activity. Given that the island is essentially a rock, having a mile of beach is a plus plus. Seaweed removal crew were fun to watch and I swam in the ocean. Seaweed is all over the Caribbean didn't bother us in the least bit and the resort does everything possible to make it pleasant. Food was excellent and we ate at all the restaurants. Make reservations and my wife ponied up for a bday dinner at La Luna. Close to US in prices but here can you eat at the waters edge with private service. Lots of entertainment and it was fun to watch big and little in the suds party at the pool. Live music and music pumped through the resort. Top shelf liquor and be careful always a heavy pour. Our room 426 was in Splash section even though we were a couple and it was just perfect. Of note the palms have grown so you will have a glimpse of the ocean. Our room attendant Sepherine created a new towel animal every day. We lined them up on the tv shelf. Fun and room was always spotless. Everyone is pleasant. I also called management and they are as reachable as a bar tender. Great place, we had a terrific vacation and while there still islands to discover,we wouldn't hesitate to come back here again. Read less
Image of the Tripadvisor rating Amazing

Feb 18, 2019 Barmyarmyuk

We have just got home from a fantastic 2 week holiday the bar staff ie Dillon Mitch Tokyo nichole and Jessie j and all the others then fab Sam from the entertainment team then the guys and girls in the restaurants arrron and cole my fav was Mary d who did my sunny side up eggs perfect not for getting gania from silk....then verginia who kept… Read more
We have just got home from a fantastic 2 week holiday the bar staff ie Dillon Mitch Tokyo nichole and Jessie j and all the others then fab Sam from the entertainment team then the guys and girls in the restaurants arrron and cole my fav was Mary d who did my sunny side up eggs perfect not for getting gania from silk....then verginia who kept our room so clean and tidy also Trevor who does a great job round the hotel the food in all the restaurant were great .. the guys on the beach have a endless job each day trying to clean up the seaweed that still did stop us from walking on the beach twice a day if you want to go on any trips go and see Edmund tours on the beach he is brilliant just say Steve sent me ..... carnt wait for our next visit Read less