Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Babysitting service
  • Night Club
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Resort Credit: Receive US$1000 resort credit savings booklet to be used towards in resort services for travel between 1 Oct '19-2 Jan '21 when staying 7 nights or more. 1 booklet per room.

    Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Please note: From the 1 Apr ‘20 a Tourism Accommodation Fee will apply. This mandatory fee will be $6 per person (16 years and over) per night (payable locally, subject to change).

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 3 Jan-3 Apr '20 and 20 Apr-18 Dec '20. 

7 nights between 4 Apr-19 Apr '20 and 19 Dec-2 Jan '21. 

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4481)
  • Very good (2320)
  • Average (607)
  • Poor (195)
  • Terrible (126)
Image of the Tripadvisor rating Family Holiday

Apr 2, 2020 michaelarobinson90 London, United Kingdom

We went to Coconut Bay Resort as a group of 11 for my dads 60th. The hotel was lovely and had really good all inclusive options, a great variety of unlimited food and drinks at all times. The entertainment team do a great job with the evening and day time entertainment for kids although the front of house reception staff could have been more… Read more
We went to Coconut Bay Resort as a group of 11 for my dads 60th. The hotel was lovely and had really good all inclusive options, a great variety of unlimited food and drinks at all times. The entertainment team do a great job with the evening and day time entertainment for kids although the front of house reception staff could have been more helpful at times. There are various pools with plenty of chairs (no bed/towel wars necessary) and includes a adults only area with its own bar and direct access to a very long strip of beach. There is a Beach Bar and BBQ all also all inclusive. Our favourite guy, Marvius oversaw the beach bbq and really created a great atmosphere, he was always so enthusiastic and by far the most friendly, he built a great rapport with every bbq/beach goer and even remembered everyone's name - we visited the BBQ every day for a snack mainly to say Hi and soak up his great vibes! The car rental was easy to organise, the cars available on the island are tired and do not feel particularly safe driving around the island as the roads take you around and up/down the mountains. I would only recommend for a experienced, confident driver who has access to maps for Sat Nav use! Overall was a great holiday and would recommend for families with adult or young children. There is a onsite Spa although its quite pricey. There is no ATM or cash back facility in the hotel and the nearest ATM is a drive away. The only cash that was needed was to pay for the car hire permit which was only accept in cash. Read less
Image of the Tripadvisor rating Perfect family resort

Apr 1, 2020 Christopher S London, United Kingdom

Travelled here mid March 2020 just as the Covid 19 outbreak was about to take hold. We were picked up from the airport by a very friendly taxi driver and were at the resort within five minutes. On arrival we were greeted with smiles and a welcome drink. The resort was very clean and it was clear very strict hygiene measures were being taken in… Read more
Travelled here mid March 2020 just as the Covid 19 outbreak was about to take hold. We were picked up from the airport by a very friendly taxi driver and were at the resort within five minutes. On arrival we were greeted with smiles and a welcome drink. The resort was very clean and it was clear very strict hygiene measures were being taken in response to the corona outbreak. This made us fell very at ease and we were able to try and enjoy our stay at the resort. I know iti has been mentioned in other reviews however the staff were amazing throughout the resort. They are an absolute credit to the resort and I would go as far to say that they make it what what it is. The resort itself has many activities and our four year old especially enjoyed the water park. Again staff here were exceptional. Some reviews take issue with the beach however we do not share these.. We spent many a morning lying on a sun bed or lounging in a hammock taking in the picture postcard views. Now on to food. Having been to a few all inclusive resorts I can categorically say that the food was the best we’ve ever had. The hilight for us was Calabash, the experience was up there with some of the best restaurants in London. Overall I would highly recommend this resort and once the world is back to normal we will be back to experience it without the stress and anxiety. Thank you Coconut Bay never change. Read less
Image of the Tripadvisor rating Great 5 days but holiday cut short

Apr 1, 2020 HeidiP1381 monmouth

we arrived on the 15th March after a long anxious wait to see i we could get there. Checking in was amazingly quick and our room was lovely. Weather, staff and amenities were more than we expected. Food was great with plenty of choice. Hopefully once this virus has gone we will be back. Amazing time.
Image of the Tripadvisor rating At Coconut Bay During Covid-19 - hotel was wonderful

Mar 29, 2020 cuulguy Whitby, Canada

NOTE: this trip began one day after Canada announced not to travel and the world was going into lock down mode. During our stay there were only 2 cases and both in quarantine and both travelers (not at our resort). The resort had to adapt to the new conditions and did the best they could. This was our SECOND time at this resort. WHO: Myself,… Read more
NOTE: this trip began one day after Canada announced not to travel and the world was going into lock down mode. During our stay there were only 2 cases and both in quarantine and both travelers (not at our resort). The resort had to adapt to the new conditions and did the best they could. This was our SECOND time at this resort. WHO: Myself, Wife, 6 and 17yr old Daughters WHEN: Mar 14 – Mar 21 (Sat-Sat); resort at 70% capacity when arrived but went down to 20% by the Friday due to Covid 19 and no one was coming in. FROM: Toronto FLIGHT: Air Canada RougeT, 11AM, arrive 5PM; Dep 5:30 arrive at 11:30PM VACATION EXPERIENCES: Fiji, Australia, Mexico (4x), Florida (9x), Eastern Caribean Cruise, Greece (3x), Punta Cana (2x) THE FLIGHT THERE, BUS RIDE IN, and CHECK IN: Air Rouge service was great however beginning of March break the flight was suppose to be full but was only at 30%. As a result, the flight in and hotel check in was great. Note Air Rouge seat pitch is 29 inches.. if you are over 6ft you will be very tight and you are on the plane seated for 6 hours. They catered to families traveling with kids including a separate line in St Lucia customs. No line up at check in at the hotel however we did get our temperature taken and assessed. btw, bus ride is only 5 min from airport... great plus. CHECK OUT, BUS RIDE OUT, THE FLIGHT HOME: We managed to get a few hours of pool time before check out at 3 (and we got free late check out as hotel was near empty). Getting to the airport with 3 hours to wait was a little overkill. We bought our booze at the resort (they have a duty free shop) vs. at the airport. Flight was full as Air Canada vacations was pulling in people before border would be closed. All airlines were and the airport was full. THE WEATHER: 8 straight days of sun…28-30 degrees… but with a refreshing ocean breeze every day. I found it wasn’t muggy like the D.R. Bring ample lotion with high SPF as we went through a few bottles. THE RESORT Overall the resorts are well kept well. This was a Club Med till 2001 I believe. You can drink the water but they also provided bottles every day!!! And I felt safe doing so… the 4 of us didn’t sick at all. I felt very comfortable anywhere on the large grounds, including when I went jogging outside the where most of the guests were. There’s WiFi for free. The spa was first rate and would recommend it. *TIP* There are donkeys, goats, sheep, horses in the back kids can touch. THE POOLS: 4 pools – small adult, large activities, large general, small one by lazy river. The main pool had a shoreline entry and was generally 3.5 feet deep… perfect for young kids. We never had to get up early to reserve chairs like the big box resorts. Lazy river and large water slide was great for everyone. MEDICAL FACILITIES: Nurse on site…but I never saw or heard of anyone getting ill. THE BEACH: End to end it’s about 1km. We didn’t go in much but the water was warm and seaweed was cleaned regularly. Sand was good enough to make cool castles. There were ample chairs under trees by the beach. A guy cutting the coconuts and making a fresh drink was there regularly – of course, had a bottle of rum to add if you preferred. Walk a little further down and the beach bar and food was great - ask for Marvius (cool name) and Neville .. they were great. Marvius wrapped up to hot dogs for my 6 yr old in cellophane so we can take it back with us safely to the pool. THE ROOM: We stayed on the main floor splash side. All rooms face the ocean, but we didn’t care for the view and chose the convenience of being on the 2nd floor, close to the pool. I heard only difference between the pricey top floor rooms is the view and a bigger TV. Rooms have mini fridges where we kept our daughter milk (which we brought with us by freezing 500ml containers on the luggage). The safe was INCLUDED with the room. The outlets are European and NA standard and the radio clock had 2 USB ports We brought a converter just in case but barely needed it. AC worked well but didn’t need it night. No bath (shower only). Shout out to Sophia that always kept our room great. THE STAFF: All great and spoke English. Hands down they’ve made my decision I go back to St Lucia. Towards the end with fewer and fewer people the staff were performing multiple duties. Another shout out to Sam for going out of her way to help make tie-die shirts (it wasn't her role) as programs were being shut down, i.e. the kids club was closed all week as a precaution. THE BARS: By the pools and front lobby. Most premium drinks, like CC, Smirnoff, Grey Goose were included!!!. The real show stopper were the kids non alcoholic drinks… huge selection. THE FOOD: Something for everyone and generally the food was quite good. We ate the Italian restaurant twice and my fiance said the teramasou was the best she ever had. Men need to wear pants but didn’t need close toe shoes. Catch of the day was tuna 6/7 of the days .. but finally on my 7th day I got my snapper and it was the best fish meal I've ever had. FINAL COMMENTS: Although tipping isn’t required, we brought about $50 US in $1 bills for the small tips. Would I go again for the 3rd time? Yes, especially with young kids. I’d also entertain other newer resorts in St Lucia. We did end up leaving bigger tips at the restaurants as we knew most the staff would be laid off. Have young kids? There's a microwave you can use (use to be a self serve coffee and tea bar but they had closed that down for our protection). Read less
Image of the Tripadvisor rating Resort lived up to the great reviews!

Mar 29, 2020 thesleen Hoboken, NJ

We recently traveled to CB (first wek in March) as a family of four with two young children. We loved the resort, and throroughly enjoyed every minute of the trip. Here are some highlights: Checkin- Checkin at Concierge was pretty seamless and Dahlia provided a great overview of the resort. Rooms: We were concierge splash room- rooms basic, but… Read more
We recently traveled to CB (first wek in March) as a family of four with two young children. We loved the resort, and throroughly enjoyed every minute of the trip. Here are some highlights: Checkin- Checkin at Concierge was pretty seamless and Dahlia provided a great overview of the resort. Rooms: We were concierge splash room- rooms basic, but clean and enjoyed the sleeping accomodations (king bed with twin trundle). More than enough space for our family. Housekeeping kept the room stocked, always responded to our requests (for certain drinks in fridge) and created lovely towel animals :) Food and staff: The Jerk Tree house was amazing, as was Maurvius' creations down at the beach grill. That was our favorite spot! Thanks Maurvius for the delicious fresh fish, and Windell for whipping up our cocktails. Also, George, the security officer who throughly entertained my 2 yr old! The ladies at the Jerk Tree house were so amazingly friendly to my daughter! Thank you to all! We also did the La Luna private dining experience which was amazing! Kids club- we only used this one evening for an adult dinner, and to take the kids there to play with the toys there, but it seemed to be very well run with ample toys for the kids to play with. The evening events looked so fun! CB completely exceeded our expectations! We can't wait to be back, and hope to see you guys in 2021 Read less