Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '20 and save up to 55% off the accommodation cost for travel between 3 Jann–23 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Booking bonus: book by 31 Oct '19 and save up to 55% off the accommodation cost for stays between 3 Jan –14 Feb '20, 20 Apr -22 May '20, 1 Jun -17 Jul '20, 2 Nov -18 Dec '20.  Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 29 Apr-13 Dec '19.

7 nights 14 Dec-02 Jan '20.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4084)
  • Very good (2193)
  • Average (580)
  • Poor (190)
  • Terrible (128)
Image of the Tripadvisor rating Lovely hotel with outstanding staff/customer service

Jun 25, 2019 LollSol Gloucester, United Kingdom

This is a big resort with several pools, restaurants, bars, tennis courts, small animal petting area and beach activities such as Kayaking & Kite surfing. If you have children you can opt to stay on the Splash side of the resort which has lots of activities available and being organised daily and also has the pool with slides and chutes and swim… Read more
This is a big resort with several pools, restaurants, bars, tennis courts, small animal petting area and beach activities such as Kayaking & Kite surfing. If you have children you can opt to stay on the Splash side of the resort which has lots of activities available and being organised daily and also has the pool with slides and chutes and swim up bar. We chose to stay on the Harmony side of the complex (for over 18’s only) which is quieter and has its own pools, jacuzzi, bar and sun lounging beds and hammocks, many overlooking the ocean. Our room was clean, spacious, well appointed with air conditioning and ceiling fan and had a lovely ocean view. It was serviced daily, when towels, toiletries and mini bar soft drinks/water were refreshed. We looked forward to returning to our room each day to find delightful little notes from Gisselle (our room attendant) and to discover a new towel sculpture on our bed. They were so clever and ranged from a dinosaur to a snake, monkey, rabbit and swan. We kept each one so we could take a collective picture at the end (which I hope to attach). The hotel has a number of restaurants available, the main one being buffet style, with a wide variety of foods being available, with some separate cooking stations, for fresh pasta dishes, freshly cooked meats & fish and in the mornings for freshly cooked pancakes/waffles and omelettes. It is advisable to book the individual restaurants, Silk, Calabash, Verandah & Sea Side on arrival to ensure you have an opportunity to experience what they have to offer. We enjoyed them all, food options are more select and specialised than in the buffet area, service was always friendly and it gives you an opportunity to get away from the bustle of the buffet area. You can get food from the Jerk tree house and Flip Flops throughout the day. We found the bar b q meat & fish options in the tree house to be too spicy for our palate however it was very popular with others. Our preference was for Flip Flops, which serves very tasty burgers, wraps, chicken wings and pizza, with nacho’s, pop corn and fruit and yogurt available to help yourself to. Being Harmony guests offers you the opportunity to have breakfast on the Verandah, overlooking the ocean, with table service and a breakfast menu, that includes a full Breakfast, omelettes, blueberry pancake and all the usuals such as fruit plate, bagels, pastries etc. Having had breakfast in the buffet restaurant area once we found Verandah to be a quieter more relaxed breakfast environment and the waitresses, Bertha, Petula and Ninder attentive, polite and friendly, they really couldn’t do enough for you! We had a good laugh with them as my husband has a flowery shirt very similar to their uniform, they were delighted when he wore it to breakfast, posed for photos with him and although I offered him up as their apprentice to help with service for the morning, they were astute enough to realise that an inordinate amount of training would be required for him to attain the requisite level of attentiveness and friendliness which they provided daily. The hotel is only a 5 min drive from the airport, we chose it for this reason not wanting a further 1,5 hour onward coach journey to the north of the island after a 9 hour flight. As a result you do get the rougher Atlantic Ocean and seaweed as opposed to the calmer Caribbean Sea of the North, however this didn’t negatively impact on our experience and we could see the daily efforts to minimise the seaweed on the beach. If the levels of seaweed do increase due to the weather conditions, the hotel does offer a shuttle service to a nearby beach as an alternative. This was a well priced hotel with a whole host of amenities and daily entertainment, if you have any issues arising then I would say raise them at the time, as the staff will do all they can to assist. If you leave this resort with any gripes then I think you need to look to yourself in the first instance - they really can’t do enough to try and please and they really are the friendliest people I have ever experienced in a holiday resort. Read less
Image of the Tripadvisor rating Best vacation ever

Jun 25, 2019 Payton Y

Everyone was so friendly!! We never had any problems with anything. We had the best time. The bartenders were awesome and the entertainers were so much fun. They did everything with you. From playing paintball to playing beach volleyball or dancing the night away with you. I recommend 10/10.
Image of the Tripadvisor rating Another relaxing and most enjoyable stay at Coconut Bay

Jun 24, 2019 RFHWNY Wheatfield, New York

For the second year in a row we enjoyed another fantastic vacation at Coconut Bay May 5 - 14. Our trip was with friends and family and thoroughly enjoyed by all. Food, beverages, facility and staff were all top notch once again. Staff probably ranks among the most friendly and helpful we've encountered anywhere we have traveled. This year we… Read more
For the second year in a row we enjoyed another fantastic vacation at Coconut Bay May 5 - 14. Our trip was with friends and family and thoroughly enjoyed by all. Food, beverages, facility and staff were all top notch once again. Staff probably ranks among the most friendly and helpful we've encountered anywhere we have traveled. This year we opted to not leave the resort on any excursions. We just relaxed and enjoyed whatever our interests were for that day. Large parts of the day were spent in and around the pool where Andreus Jn Pierre (Dre) made of point of seeing to it that we stayed properly hydrated with our favorite beverages. Good job Dre, we made it! Another shout out to Gillianne Francis (Gillie) from the entertainment staff. She encouraged our participation in the numerous daily activities including bingo, name that tune, coconut bowling, corn hole competitions and scavenger hunts just to name a few. I especially give Gillie kudos for going out of her way to include our 5 and 9 year old grandsons in all sorts of activities. They had a blast and made a new friend! We'll certainly be back again. IMHO, you can't go wrong selecting Coconut Bay for your vacation get-away. Read less
Image of the Tripadvisor rating Awesome Time

Jun 24, 2019 mcghecol

The view of the ocean was absolutely amazing. But what makes this place the best is the service. All of the staff there are unbelievably nice and will go out of their way to make sure you have the best visit possible. I was very sick the last two days of my trip and the bartender (Merhan is his name) came up to my room to see how I was feeling.… Read more
The view of the ocean was absolutely amazing. But what makes this place the best is the service. All of the staff there are unbelievably nice and will go out of their way to make sure you have the best visit possible. I was very sick the last two days of my trip and the bartender (Merhan is his name) came up to my room to see how I was feeling. Not only that but he woke up the next morning and brought me some herbal tea from his own house to relax my stomach. That man deserves a raise. Read less
Image of the Tripadvisor rating Great resort

Jun 23, 2019 Stannc91

We had a wonderful trip to coconut bay. The resort was wonderful. The staff here are friendly and helpful. They always go out of their way to make sure you are happy and cared for. Onita and Melonie from weddings were wonderful. They provided us a tour of the resort and informed us of the wedding options for a destination wedding here at coconut… Read more
We had a wonderful trip to coconut bay. The resort was wonderful. The staff here are friendly and helpful. They always go out of their way to make sure you are happy and cared for. Onita and Melonie from weddings were wonderful. They provided us a tour of the resort and informed us of the wedding options for a destination wedding here at coconut bay. Ted and Kernella from silk were wonderful. They provided exceptional service. Kernella especially went above and beyond when one of us was not feeling well, she allowed us to order food off the menu and she delivered it to our room. She also provided ginger tea to help. She even checked in the next day when she saw us to see how we were. Merlinda from seaside was very friendly and provided quick service. Ninder from Harmony breakfast was incredibly friendly and provided wonderful service. She always had a smile on her face and we looked forward to seeing her each morning. Harley from the jerk tree house was wonderful. He provided great service and took great interest in the guests. He also cooked great jerk chicken. Miguel was especially helpful on Caribbean night when it rained. He helped seat us inside and was happy to get us anything we needed. Nahid was wonderful. We passed him on the way to do laundry and he asked how our stay was going and if he could do anything for us. Overall we feel this is a fantastic resort and we look forward to returning again in the future. Read less