Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Kids Stay and Eat Free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Free Weddings: conditions apply. More information can be found here 

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '20 and save up to 55% off the accommodation cost for travel between 3 Jann–23 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 29 Apr-13 Dec '19.

7 nights 14 Dec-02 Jan '20.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3992)
  • Very good (2156)
  • Average (570)
  • Poor (189)
  • Terrible (129)
Image of the Tripadvisor rating Amazing wedding and vacation at Coconut Bay

Apr 24, 2019 ChrisDale18 Mitchell, Canada

We were at Coconut Bay a week ago for 10 days for our wedding.. i gotta say that the staff and wedding coordinators Onita and Melanie were amazing to help us with our big day. Also the bar staff especially Dillian for the fantastic drinks and memories. Coconut Bay is a great family getaway and we will be back soon but not soon enough.
Image of the Tripadvisor rating Amazing family holiday and wedding at Coconut Bay!

Apr 23, 2019 annettebee29

We stayed at CB with our family, 23 ppl (all ages - 19 mths to 76 yrs) from 1-15 April and occupied rooms on both the Harmony and Splash sides of the resort. We had a really lovely time and our wedding was fantastic - a real dream that was rounded off by a great acrobatic fire group, dancing and performing to some authentic St Lucian music - we… Read more
We stayed at CB with our family, 23 ppl (all ages - 19 mths to 76 yrs) from 1-15 April and occupied rooms on both the Harmony and Splash sides of the resort. We had a really lovely time and our wedding was fantastic - a real dream that was rounded off by a great acrobatic fire group, dancing and performing to some authentic St Lucian music - we loved it! Our room (226) inter-connected with our children and grandchildren (227) which was really convenient for us. The rooms are okay, not plush but are kept clean every day. There were a few times when our bedding/linen was just left in the room and we had to do/organise things ourselves but tbh I was happy to have clean linen every day. It didn't spoil our stay at all. The staff at CB are so friendly and a real credit to the resort. I wish I could remember all of their names (but I can't, so sorry) - Trevor the maintenance man for helping us with a locked suitcase, Kernella, Dillon, Dre, Natasha (never passed me without saying my name), Yvonne, Victoria the nurse, the helpful tour desk staff; special shout out to Kendall, Kwan, Barbara & Melanie, Miah for all of their support with the wedding. CB is a great resort for families, located just a few minutes from the airport and we would definitely recommend it. We read so many reviews before coming and didn't know if things like the seaweed, being on the Atlantic side of the island (ie rougher than Caribbean side) and being so far from the more touristic areas like Rodney Bay/Castries would have a negative impact - none did! We hope we can visit again maybe on our anniversary :) Annette & Colin xx Read less
Image of the Tripadvisor rating Perfect break AGAIN !!!!!!

Apr 23, 2019 Seymour055 Cambridgeshire, United Kingdom

Having had a great holiday at Coconut Bay a few years ago we decided to go back again this year. Collected at the airport as soon as we arrived, journey too no more than 5 minutes & check in swift & effortless. BEST BIT- From landing to 1st cocktail at the bar in less than an hour. Were we disappointed DEFINATELY NOT. Not to be forgotten, both… Read more
Having had a great holiday at Coconut Bay a few years ago we decided to go back again this year. Collected at the airport as soon as we arrived, journey too no more than 5 minutes & check in swift & effortless. BEST BIT- From landing to 1st cocktail at the bar in less than an hour. Were we disappointed DEFINATELY NOT. Not to be forgotten, both KIMBERLEY & DAHLIA who really helped us out more than once, great girls. From the time we arrived at reception to the minute we left we were welcomed back by so many people who recognised us from our last stay. We really felt at home again. FOOD-RESTAURANTS.- The main restaurant, Coconut Walk serves a wide variety of dishes every day for breakfast, lunch & dinner & there was never a time when we didn't like what was available. Considering the number of guests it caters for the food was always fresh & warm, thanks & congratulations to the chefs. 2 people to mention- BRONNEL & BRAD, always had massive smiles whenever we saw them. SILK restaurant- our favourite restaurant serves great ASIAN food choices & the staff were amazingly attentive. CALABASH restaurant- Typical CARRIBEAN food very good choices & service with a big smile. VERANDAH restaurant- Al le cart service on the verandah overlooking the pool to the sea. Really great place to eat & relax with a good variety of dishes available. JERK TREE HOUSE restaurant- We were really looking forward to trying this one out as the write ups sounded really good. It has a limited choice of dishes all JERK cooked & although the food was quite good it really wasn't what we had hoped for but worth a try anyway. BARS- We tended to use the Adult Harmony bar during the day which is nearly right on the beach & we rememberd so well from the last holiday. Again we were welcomed by both DILLAN & MITCH who remembered us which we were both amazed by considering the number of people they must serve every year but they even remembered things we spoke about. Great guys. Lobby bar was great for an evening drink either before or after our meal & the choices of spirits was amazing, so much so we have both found new favourite spirits that we will try to buy back home. We missed the first week RUM TASTING but went the 2nd week & what a hoot this turned out to be. BRAD who did the tasting was so knowledgeable & funny, what a great guy & as it was lunchtime we both felt the after effects during the afternoon & we again found a new rum we both liked, CHAIRMANS RESERVE SPICED absolutely fantastic & a bottle found its way home with us. OUR ROOM- We chose the Harmony Adult only side which is well worth the extra, our room was very large with a super kings size bed which you could do with GPS to use the whole space, towels were changed daily & more often as not were changed again at evening bed turn down. Every day our lady PEARL would leave a towel animal on the bed with a message wishing & hoping that we had a good holiday. Fantastic lady who we both would be more than happy to have looking after us again. There really are no downsides that we can talk about, the whole break was fantastic, the food excellant, people amazing we will definately be going back to Coconut Bay soon. If it is one of your choices don't hesitate BOOK IT & you will not be disappointed & you'll have a great holiday. Read less
Image of the Tripadvisor rating Amazing stay at Coconut Bay

Apr 21, 2019 Shel17 London, United Kingdom

We have just returned from a 2 weeks stay at Coconut bay and had an amazing time. We arrived at the airport to be collected right away and taken to the hotel. As soon as we arrived we had a lovely rum drink given to us and a nice cold towel. Check in was quick and easy. The only thing I would say is that we weren’t shown the map of the hotel… Read more
We have just returned from a 2 weeks stay at Coconut bay and had an amazing time. We arrived at the airport to be collected right away and taken to the hotel. As soon as we arrived we had a lovely rum drink given to us and a nice cold towel. Check in was quick and easy. The only thing I would say is that we weren’t shown the map of the hotel or told how to book restaurants etc, or how it all worked but this was OK, we were given a map and just went and found out things for ourselves. The rooms are basic but they are kept very clean and are turned down and cleaned every day without fail and fresh water left in the room too. We were on the splash side as had our 12 and 10 year old Sons with us. The rooms and the corridors do carry some noise so found that we were being woken around 6:30 by residents going to breakfast or people upstairs but this may have been because we were near the restaurant end so everyone had to walk by, again, this wasn’t a problem but if you want a lay in and don’t do early mornings maybe take some ear plugs or ask to be situated somewhere further away from the restaurant. There was always plenty of sunbeds around the pools and on the beach considering this was peak Easter holidays and there were no queues for breakfast/dinner etc. There is lots to do with activities, a petting zoo, a water park, pool, table tennis, beach activities too. The sea is a little rough at times and yes has sea weed but you can still swim and snorkel in it and it’s still beautiful as they do a great job clearing the seaweed on a daily basis. Loved the daily aqua class with Vernon - he is a legend!! My Husband and Sons did scuba diving twice as they loved it so much, they were taken to 4 diving areas underneath the Pitons whilst I was left at sugar beach, amazing!! We also did the zip line for our eldest sons birthday and would also recommend this. Make sure you also don’t miss the Friday foam party, this was brilliant for fun for all. For my Sons birthday we booked one of the restaurants and told the staff it was his bday and they made such an effort. When we got there they had decorated the table for him and put balloons up and also came out with a few small cakes singing Happy Birthday to him - thank you guys for making it a special occasion for him and going to so much effort. All the staff in this place are amazing and are always happy and dancing around with each other making jokes. They all clearly work very hard - special thanks to Aunty Mary too for making cracking omelettes every morning. As we were there for 2 weeks, she got to know what you wanted, so would always put on 2 eggs for my Husband before he even got in the queue, thanks Mary! We would definitely return to this resort, food was amazing, staff were amazing, views were amazing - feeling sad to be home. Thank you coconut bay for a fabulous memorable first time in St Lucia, hoping to be back soon. Read less
Image of the Tripadvisor rating Nice hotel

Apr 20, 2019 JoBim4770

This hotel is nice for families, it has great restaurants also the staff are very friendly. The only thing I would have liked to have seen is a better entertainment team. Also the bar on the adults side closes by 8pm.