Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Babysitting service
  • Night Club
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Resort Credit: Receive US$1000 resort credit savings booklet to be used towards in resort services for travel between 1 Oct '19-2 Jan '21 when staying 7 nights or more. 1 booklet per room.

    Offers may not be combinable.

  • Booking bonus: book by 31 Jan '20 and save up to 60% for travel between 3 Jan '20–2 Jan '21. Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 3 Jan-3 Apr '20 and 20 Apr-18 Dec '20. 

7 nights between 4 Apr-19 Apr '20 and 19 Dec-2 Jan '21. 

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4388)
  • Very good (2284)
  • Average (596)
  • Poor (193)
  • Terrible (127)
Image of the Tripadvisor rating Coco Bay Beach Spa and Resort in St Lucia

Jan 22, 2020 854liz Ottawa, Canada

10 minute drive from the airport. a compact resort, most restaurants are centrally located with a good selection of food for all types of diets and children.Many activities to be had like pools,lazy river,water slides,1mile beach and daily plans and entertainment for children and adults.Local vendors come in x2 weelkly and there are a couple of… Read more
10 minute drive from the airport. a compact resort, most restaurants are centrally located with a good selection of food for all types of diets and children.Many activities to be had like pools,lazy river,water slides,1mile beach and daily plans and entertainment for children and adults.Local vendors come in x2 weelkly and there are a couple of shops on the premises,some items can be pricey.American money is accepted and you can change American money for local currency at the front desk.Do not accept taped money as it could be counterfeit.Room can be crowded if you are 4adults,clean and nice view.Only one110 North American plug,other plugins require an adapter which should say United Kingdom or London. We brought our own apparatus where you can plug in more than 1 phone, tablet... Wifi is available in rooms and lobby but cuts in and out. The staff are friendly, and helpful.Bring sun screen and apply often as the sun is strong. Read less
Image of the Tripadvisor rating Coconut Bay Beach Resort & Spa

Jan 22, 2020 hhoff8974

I had my wedding at Coconut Bay with 25 of my family and friends. The wedding planner Barbara was amazing and there for me and helped me with everything. The excursion staff was great and able to answer all of my questions especially Mitchi. All of the bartenders were friendly especially Antoine. Breakfast at the buffet was amazing and Kenny… Read more
I had my wedding at Coconut Bay with 25 of my family and friends. The wedding planner Barbara was amazing and there for me and helped me with everything. The excursion staff was great and able to answer all of my questions especially Mitchi. All of the bartenders were friendly especially Antoine. Breakfast at the buffet was amazing and Kenny always had tea,coffee,and mimosas at the ready for us and was more than willing to help us and grab us anything we needed. Amazing vacation spot and we thank everyone for a great time!! Read less
Image of the Tripadvisor rating Mixed Feelings

Jan 22, 2020 1964liz1964 Oxford, United Kingdom

This is the second time for us in this resort within a 5 year period. We stayed in the Harmony adult only side and I have to say our room was tired. Others have said this isn’t a 5 star resort and I agree. It isn’t even 4!The adults only had groups of very young adults that would slam doors and shout. These were adults but young adults so I think… Read more
This is the second time for us in this resort within a 5 year period. We stayed in the Harmony adult only side and I have to say our room was tired. Others have said this isn’t a 5 star resort and I agree. It isn’t even 4!The adults only had groups of very young adults that would slam doors and shout. These were adults but young adults so I think it would be wise to make the adult only section over 25’s. Our room was cleaned everyday with our mini bar re stocked and our room maid was very good. Our room was spacious but as I said ...tired. The main lobby is ok, the evening entertainment in the lobby is very bad. One night we had ladies parading fashion from years gone by with a little dance. We did have a couple of good singers but only for an hour around 7pm. The tables and bar are very sticky and the area needs a good scrub. One evening on the lobby bar at 9pm one of the staff came and blew out all of the candles.....we took that as a “go home please” The resort is mainly occupied by Canadians and although we travelled with Virgin they are ceasing this service to St Lucia soon. Food; there is a good choice of food in the buffet restaurant and two night a week t ere is outside food with good entertainment in the form of country and western evenings. The restaurant are available for you to book and whilst the majority are in your all inclusive package some require an additional cost. We actually couldn’t book many restaurants and in our ten day stay could only get 3 bookings and 1 night was a return booking to one we had been to as that was all we could have. However some guests told us that some restaurants were not good and the food was cold. Overall whilst we had a nice relaxing time I wouldn’t return and some areas need a good tidy up. I know management will read this so I will elaborate for them; the rubbish piled underneath the Jerk Shak, the dirty lobby bar full of stickiness, the rubbish that you can see as you travel on the lazy river which is old props and unused stuff. The cleanliness of the flip flop bar leaves a bit to be desired. Most of the staff were welcoming and some were above that. And then others just couldn’t be bothered. I actually asked one member of staff a question she looked at me with disdain and said I don’t know!! .....mmmmm..... Since our last visit this resort has a 5 star addition in the name of Serenity but let me tell you.......this has certainly come a t a price as Coconut Bay is the very poor relation. Read less
Image of the Tripadvisor rating Beautiful Resort and Uncongested

Jan 22, 2020 OntarioGwen Mono, Canada

To my surprise the room units are only three high and they all face to the ocean. Apparently the hotel was at 90% capacity and any time of the day there was always many loungers available at the pools. There never seemed to be any lineups or crowding at the buffet or any of the bars. I have been in resorts with much fancier and more updated rooms,… Read more
To my surprise the room units are only three high and they all face to the ocean. Apparently the hotel was at 90% capacity and any time of the day there was always many loungers available at the pools. There never seemed to be any lineups or crowding at the buffet or any of the bars. I have been in resorts with much fancier and more updated rooms, our room was adequate and clean and spent all of our time outside so it didn't matter. Pretty much any time a day there is a place to eat. The food at the buffet wasn't cruise ship food by far but it was pretty good at most times. Flip Flops serves a variety of munchies but to me the pizza was way over the top. The swim up bar is always my favorite place to hang and the staff there are wonderful. Thank you Latoya, Jade, and Eldon for making us feel so welcome and kept us laughing. Laura..the paintball was a riot. I didn't think getting shot at and feeling a little pain could be so much fun. Thank you for hosting us in that event. All in all the resort is a great experience and came home feeling very gratified and could definitely return there again. Read less
Image of the Tripadvisor rating Great Resort!

Jan 21, 2020 sabe1941 Janesville, Wisconsin

Just got home from Coconut Bay Resort. It was fabulous. Great food, top shelf drinks and the staff were great! So friendly and helpful. Was 86 degrees when we left. Many pools and lazy river. Will definitely go back! They are very accommodating!