Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Resort Credit: Receive US$1000 resort credit savings booklet to be used towards in resort services for travel between 1 Oct '19-2 Jan '21 when staying 7 nights or more. 1 booklet per room.

    Offers may not be combinable.

  • Booking bonus: book by 31 Dec '19 and save up to 70% for travel between now-2 Jan '20. Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 19 Dec '19 and save up to 70% for travel between 3 Jan '20-2 Jan '21. Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 29 Apr-13 Dec '19.

7 nights 14 Dec-02 Jan '20.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4294)
  • Very good (2258)
  • Average (590)
  • Poor (193)
  • Terrible (127)
Image of the Tripadvisor rating Biggest disappointment ever

Dec 8, 2019 momwithkids2017 Ottawa, Canada

I don’t usually write reviews on resorts but felt compelled to review Coconut Bay. I thoroughly researched our St. Lucia trip and was wowed by the positive reviews online. Then I arrived at the resort and it was like night and day compared to online photos and reviews. The good: -it’s a cheap resort on a relatively upscale, expensive island -the… Read more
I don’t usually write reviews on resorts but felt compelled to review Coconut Bay. I thoroughly researched our St. Lucia trip and was wowed by the positive reviews online. Then I arrived at the resort and it was like night and day compared to online photos and reviews. The good: -it’s a cheap resort on a relatively upscale, expensive island -the St Lucian staff is friendly and hardworking -the food is generally good, especially at the dinner restaurants The bad: -resort is a dump. It was built in the 1960s and is falling apart. Cracked tiles around the pool, broken hot tub, broken toilets in lobby, broken pool chairs, broken elevator. It goes on and on. The staff works hard to do little touch ups but this place needs structural upgrades, not minor paint jobs. -the beach is undesirable. It’s on the Atlantic side with big waves and seaweed. They have a tractor going up and down the beach to remove it but it’s distracting from a nice beach experience. If you’re a budget traveller, head to Mexico or Dominican instead. For bigger budgets, go to Atlantis or Beaches in Turks. This place can’t compete on either end of the scale. Read less
Image of the Tripadvisor rating Best Vacation Ever

Dec 7, 2019 207catherinew Toronto, Canada

Beautiful resort. Great staff. The food was excellent. Presentation was everything. Top shelf liquor. The resort had a Sandals feel to it. Emaculate room, resort clean and beautiful. Love the customer service. Everyone was pleasant and seems happy doing their job. Shout out to all the staff that made my trip amazing: IG from entertainment, Brad,… Read more
Beautiful resort. Great staff. The food was excellent. Presentation was everything. Top shelf liquor. The resort had a Sandals feel to it. Emaculate room, resort clean and beautiful. Love the customer service. Everyone was pleasant and seems happy doing their job. Shout out to all the staff that made my trip amazing: IG from entertainment, Brad, Kenny Aaron, Vaughn. Night life a little quite but we left the resort and enjoyed some local night life. Would recommend this resort to family and friends. Read less
Image of the Tripadvisor rating Great Stay!

Dec 7, 2019 marvelynn Las Vegas, Nevada

This all inclusive hotel is perfect for families. It has the hugest water park on the island which the children love. It was also not overly crowded which was a plus. They even have a nurses office on the property because with children there is prone to be injuries. We had to take my daughter and they tended to her immediately. The food was good… Read more
This all inclusive hotel is perfect for families. It has the hugest water park on the island which the children love. It was also not overly crowded which was a plus. They even have a nurses office on the property because with children there is prone to be injuries. We had to take my daughter and they tended to her immediately. The food was good and the entertainment was fun! Great relaxation avail! I would recommend this stay definitely for anyone with children and wanting to have fun. There is also free laundry that you can do in their laundry facility! What other hotels don’t charge for that. The staff is friendly and easy going. A must go! Read less
Image of the Tripadvisor rating Kitesurfing paradise

Dec 7, 2019 VladimirS651 Toronto, Canada

The resort is really good. I have been to many all-inclusive resorts, but Coconut Bay is unique, well located, well maintained, well managed. Food choices are not overwhelming, but the quality is very good. Drinks suit all tastes, nice cocktails and expensive liquors. Rooms are good and clean, but who cares about rooms when you have beautiful warm… Read more
The resort is really good. I have been to many all-inclusive resorts, but Coconut Bay is unique, well located, well maintained, well managed. Food choices are not overwhelming, but the quality is very good. Drinks suit all tastes, nice cocktails and expensive liquors. Rooms are good and clean, but who cares about rooms when you have beautiful warm ocean, pools, waterslides, lazy river, so many bars and restaurants, live music and smiling faces. But aside that, the Coconut Bay is a home for the most beautiful sport in the word - Kiteboarding. And my special thanks to the Surf Shack team - Maria, Marcus, Linus and Stan. They are always happy to help, very reasonable about prices, talented and passionate kiters and instructors. The service fees are not included in the hotel package, but still much cheaper than paying multiplying luggage fees to airlines, and it gives you a selection of kitesurfing equipment. Kite storage is also very convenient service because the launch spot is in quite a distance from the hotel. And it also gives you an air compressor and rescue, if needed. Lessons are also reasonably priced and effective. Few words about the kitesurfing area, that can be useful for those who considering the resort as a kitesurfing destination. The beach is very long but you can kite only north of the resort. It starts from choppy waters where the waves can pass the reef and enter the bay. This part is really good for surfing waves at the beginner level. Cross shore wind and onshore waves also make nice ramps for jumping and easy fun swell on the way back to the shore. For big swell, you need to pass the wave break. The more you advance upwind within the bay, the flatter it becomes, and then another endless flat water lagoon will open when you reach the end of Coconut bay beach. Another big advantage, it’s not crowded. You can find a place to practice without worrying about collisions. Anyways. I haven’t seen too many “kiting paradise” places yet to compare, but this one definitely deservers exploring. Cannot wait to visit it again. Read less
Image of the Tripadvisor rating Tropical paradise

Dec 7, 2019 brianodden Brentwood, United Kingdom

Just returned from this resort in a beautiful setting in St Lucia. Hotel is great and staff so friendly and welcoming. Special mentions to Stanza, our room maid who decorated our room most days with towel figures and petals; to Shakina in the restaurant for her wonderful welcomes and friendliness and to both Leean and Victoria for their help… Read more
Just returned from this resort in a beautiful setting in St Lucia. Hotel is great and staff so friendly and welcoming. Special mentions to Stanza, our room maid who decorated our room most days with towel figures and petals; to Shakina in the restaurant for her wonderful welcomes and friendliness and to both Leean and Victoria for their help and assistance when my wife was ill and needed medical assistance. The only adverse comment is regarding the restaurant choice for dinner. Although the Hotel boasts nine restaurants, two are subject to supplementary charge and two are not really suitable for dinner. Of the remaining five, four require reservation and here lies the problem. The Hotel offers concierge rooms for an additional charge and these customers have priority reservations at the restaurants leaving very little availability for other guests. On many occasions we were not able to make a reservation, even though first in line when dining reservations opened, as the restaurant was already fully booked by concierge guests. Read less