Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Booking bonus: book by 31 Oct '19 and save up to 55% off the accommodation cost for stays between 3 Jan –14 Feb '20, 20 Apr -22 May '20, 1 Jun -17 Jul '20, 2 Nov -18 Dec '20.  Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Resort Credit: Receive US$1000 resort credit savings booklet to be used towards in resort services for travel between 1 Oct '19-2 Jan '21 when staying 7 nights or more. 1 booklet per room.

    Offers may not be combinable.

  • Booking bonus: book by 31 Oct '19 and save up to 60% off the accommodation cost for travel between 3 Jan-31 Aug '20 and 1 Oct '20-2 Jan '21, minium stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 31 Oct '19 and save up to 70% off the accommodation cost for travel between 1 Oct '19-2 Jan '20, minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 29 Apr-13 Dec '19.

7 nights 14 Dec-02 Jan '20.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4194)
  • Very good (2233)
  • Average (587)
  • Poor (192)
  • Terrible (128)
Image of the Tripadvisor rating Perfect Vacation

Oct 15, 2019 Kerrygilroy299

My husband, myself and our 4 year old daughter, Charlotte spent the week of October 1st-8th at Coconut Bay Beach Resort and Spa. It was our first visit here, and we are definitely planning to return. Here’s our review: There was a car waiting at the airport to transport us to the resort- the ride was only about 10 minutes which was ideal after a… Read more
My husband, myself and our 4 year old daughter, Charlotte spent the week of October 1st-8th at Coconut Bay Beach Resort and Spa. It was our first visit here, and we are definitely planning to return. Here’s our review: There was a car waiting at the airport to transport us to the resort- the ride was only about 10 minutes which was ideal after a long flight with a young child. When we pulled up at the lobby, we were warmly greeted with two rum cocktails and a freshly squeezed guava juice along with three cool towels. Our daughter instantly felt like a princess and declared the resort her new home haha. Aaron at the desk was a pleasure and answered all of our questions. While waiting for our room to be ready, I pulled our swimsuits from our bags and off to the pool we went. We didn’t realize that the resort closes every September for renovations/training etc., so we were a little surprised at how quiet it was as we were some of the first people to arrive on the reopening day. It was actually very nice to have some peace and quiet as we acquainted ourselves with the resort. We stayed in room 311 and had a great view of the splash pool, lazy river, and ocean. As the week went on, more and more people came and I believe we were told the resort was at 80-90 percent capacity by the end of the week, which was perfect because we felt like we got the best of both worlds. Kidz Klub- AMAZING! I’m not going to lie, I was initially very skeptical of leaving my four year old in the hands of strangers. My daughter also tends to be very clingy with any type of drop off situation so I assumed that we would go to the kids club, hang out with her for a little and then she would want to leave. I couldn’t have been more wrong. She LOVED the kids club so much that she asked if she could go every day. Most days we dropped her in the morning for two hours, picked her up in the afternoon for lunch and some swimming, and then dropped her back in the afternoon for two hours. Two nights we dropped her in the evening so my husband and I could have adult only dinners, and she participated in the kids evening activities. It was a great balance of family time and couples time. She participated in activities such as beach olympics, coconut painting, jewelry making, outdoor nighttime movie, hay ride, tye dye T shirt making, camp out, trip to petting zoo, kite making/flying, cookie making, splash pad.. just to name a few. Nasha, Eulia, and Ania (spelling? I’m sorry!) were fantastic with the kids!! Very sweet, nurturing, and fun. Food- We were happy with all the food we had. My husband and I enjoyed Calabash and Veranda the most. Our daughter is a sushi fanatic and liked Silk the most. The breakfast and lunch buffet was also great- tons to choose from. If you can’t find something you like, the problem is you not the resort. Ted could always be found managing the floor in the buffet or around the lobby/pool areas. He asked us multiple times a day how we were if if there was anything we needed. I wouldn’t book a restaurant on Caribbean night as you wouldn’t want to miss it. They set up tables around the splash pool and have a really great buffet with live entertainment. Unfortunately our daughter fell asleep in my lap about half way through the show (because she can’t hang past 8pm) and my husband and I ended up watching the second half of the show from our balcony. Bartenders- All super friendly, fun people who know how to make a drink. Natasha at the pool bar was so great with our daughter. She was friendly and quick, we enjoyed spending time over there when she was working. Dillon and Windell were a rip- we met them first at the beach bar and had a blast. Crista was also fantastic- so funny and nice, she’s got a great playlist and even accommodated the kids preferences. Mitch was the man and was always looking out. Beach- If you can make it past the mountains of seaweed that entrap you like... ENOUGH about the seaweed, people. The seaweed is not a big deal. Was there a little? Yeah.. a little. There was also a guy out all day every day who’s sole job is to remove the seaweed. If a little seaweed is enough for you to complain about, then perhaps being out in nature isn’t your jam. The resort is on the Atlantic side of the island so it’s a little more choppy than the Caribbean side. I wouldn’t say it was rough by any stretch. We live on Long Island, NY, and our ocean beaches are far rougher. We enjoyed a dip every day. Also, if you walk left and go down the beach a little, it opens up and you’ll find the awesome beach bar. Excursion- we did a private 5 hour tour and chose to go to the volcano, mud bath/hot springs, waterfall and have lunch at a local restaurant. It was the perfect amount of time to squeeze all that in with the little one. Everything was great.. the only thing to take into consideration is that the hot springs are really really hot! Too hot for a young child, but we still had an awesome time. She stood next to the spring and we rinsed the mud off her with our hands. I wouldn’t have changed a thing. I believe that the restaurant we went to was called Marie’s Local Cuisine and it was delicious. We met some awesome people at the resort from all over and enjoyed spending time with them throughout the week. Our daughter also had a crew of new friends who she hung out with all week. The staff is top notch- always smiling, genuinely happy and accommodating. Some other shoutouts go to Marcus at Flip Flops, Sam in housekeeping, Emee in the cafe whipping up those eggs Benedict, Kori, Kerry, many more whose names slip my mind. Thank you, Coconut Bay Beach Resort for the perfect vacation for our family- we can’t wait to return! Read less
Image of the Tripadvisor rating Harmony sunbeds

Oct 15, 2019 496heatherj Margate, England, United Kingdom

There are not enough sun umbrellas to go round. All of them are claimed by some ungodly hour of the morning...... we have been down at 6am and every single one has been reserved. Why are there not more , especially around the top pool side. It gets so hot up there and there's no escape from the heat. Also I thought it was hotel policy NOT to… Read more
There are not enough sun umbrellas to go round. All of them are claimed by some ungodly hour of the morning...... we have been down at 6am and every single one has been reserved. Why are there not more , especially around the top pool side. It gets so hot up there and there's no escape from the heat. Also I thought it was hotel policy NOT to reserve facilities? Read less
Image of the Tripadvisor rating A great place to stay!

Oct 15, 2019 ryan t West Sussex, United Kingdom

Me, my wife and my 2 boys (3) & (1) stayed at Coconut Bay resort in October, the weather was great and our holiday was amazing. The hotel offers a little bit for everyone, for us we have 2 young kids so we used the kidsclub like every day, Nasha and her team were simply amazing, looked after our kids and took great care of them, they were well… Read more
Me, my wife and my 2 boys (3) & (1) stayed at Coconut Bay resort in October, the weather was great and our holiday was amazing. The hotel offers a little bit for everyone, for us we have 2 young kids so we used the kidsclub like every day, Nasha and her team were simply amazing, looked after our kids and took great care of them, they were well stimulated whilst we had a few hours to ourselves in the morning and when we picked them up they were both buzzing from their day. Special shout out to Sarah who our eldest son took a liking to. They also offer a babysitting service at a reasonable price so if you fancy a dinner date with your partner the service is their to be used. On that note the staff are really what makes this place special, the dinning staff in the buffet restaurant were friendly and always made you feel welcome. Brad is a character and always had a smile on his face, very good at his job. Ernest, definitely has something about him, always came up and chatted to us and had banter with our kids, just made us feel welcome the whole time. We loved going to breakfast just so we could have banter with the staff, honestly couldn't make you feel more welcome. If I had to pick a whole the only thing I would day is the rooms are slightly basic, however still very comfortable Nd has everything you need, but do not let this put you off booking Coconut Bay, it was simply amazing. Thank you so much to all the staff who made us feel welcome. Read less
Image of the Tripadvisor rating Second Time as Good as the First

Oct 15, 2019 Greekislands1925

Just returned from my second visit to Coconut Bay. I have to say it was even better this time. The staff remembered me and my partner. Check-in was simple, and they are always so friendly. We enjoyed the beach, and so glad they are working to reduce the Sargasso. They installed a barrier since my last visit. It seems to work in reducing… Read more
Just returned from my second visit to Coconut Bay. I have to say it was even better this time. The staff remembered me and my partner. Check-in was simple, and they are always so friendly. We enjoyed the beach, and so glad they are working to reduce the Sargasso. They installed a barrier since my last visit. It seems to work in reducing the amount that used to come on shore. But even without it the water and the beach is great. They installed a new seawall and it looks like it was built for the long run. Restaurants seem better this year. We enjoyed Silk, and Seaside very much. The bartenders are wonderful, and always ready with your drink of choice. We will be back next year. Thank you Coconut Bay Read less
Image of the Tripadvisor rating Vaughn is an asset to Coconut Bay

Oct 14, 2019 G1377RWrobs Sault Ste. Marie, Canada

Everyplace I visit, I bring a Canada hat for someone who truly exceeds all our expectations during our visit. Vaughn was great to our entire party of 18 and made it a great experience every day!! Engaged with all of us and our children. CB is lucky to have you.