Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

The hotel

This All Inclusive resort is surrounded by 85-acres of tropical landscape. There is a superb range of facilities to tempt you, including seven bars and a choice of nine dining options. Featuring two worlds in one, ‘Harmony’ a tranquil adult-only oasis with a spa, intimate cabana day beds, palm fringed pool with pool bar, and a brand new pool with Jacuzzi-style hot tub. ‘Splash’ hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zipwire. A wealth of activities for the active, including beach and pool volleyball, pool aquacise, four tennis courts (two floodlit), basketball courts, fitness centre, paintball and kite and wind surfing facility. Evening entertainment abounds, with weekly cocktail parties, theme nights and a disco in which to dance the night away. Rooms are spacious and well equipped with a sitting area and all mod cons, making them perfect for families and couples seeking a resort that really does have something for everyone.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Kids Eat Free
  • Children’s Playground
  • Children's Pool
  • Babysitting service
  • Night Club

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

All-Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed with pull-out sofa or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.


'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Concierge Premium Ocean Harmony Rooms are on the 3rd floor with clear views of the Atlantic, additional fridge stocked weekly with a selection of water, soft drinks and wine, flat-screen TV, upgraded luxury furnishings, with either 1 king-size bed or 2 queen beds, sleeping maximum 4 adults. Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pool, gardens and the Maria Islands. Each rooms has a mini-fridge stocked with water, soft drinks and local beer, robes and slippers, evening turndown service, bathroom with walk-in shower, 1 king-size bed, sleeping maximum 2 adults.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Honeymoon offer: honeymooners receive a cold towel check-in with sparkling wine upon arrival, in-room tropical fresh fruit display, and Harmony Romance dinner by invitation,when staying a minimum of 6 nights in a Concierge Junior Suite Ocean View or higher.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  •  Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '20 and save up to 55% off the accommodation cost for travel between 3 Jann–23 Oct '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Exclusive Virgin Holidays benefits

    - 25% discount off 1st full spa treatment taken during 1st week of stay

    - 10% discount in resort gift shop

  • Booking bonus: book by 31 Oct '19 and save up to 55% off the accommodation cost for stays between 3 Jan –14 Feb '20, 20 Apr -22 May '20, 1 Jun -17 Jul '20, 2 Nov -18 Dec '20.  Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Kids stay and eat free: 1st child (3-17 years) stays and eats free when sharing a room with two adults (selected dates apply). 

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Why is this a Virgin Holidays Favourite?

The carefully chosen children’s facilities at this modern hotel are exceptional and will keep your family entertained throughout your stay

The water park is a real hit and provides hours of fun for young and old — don’t miss the 'lazy river'!

This friendly hotel is a great-value choice for a fun-filled holiday — and it’s only 5-minutes from the airport so a short transfer too

Exclusive Virgin Holidays Favourites benefits:

  • 25% discount off 1st full price spa treatment taken during your 1st week of stay
  • 10% discount in the resort gift shop

9 dining options (includes 4 à la carte options) and a beach grill. Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Seaside (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner) and The Greathouse* (at Serenity, available to Coconut Bay adults only, open for dinner, additional supplement applies). Harmony breakfast (at Calabash - adult-only, à la carte breakfast option for Harmony guests). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk, Calabash and The Greathouse.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned play room with napping quarters for babies and toddlers in Kidz Klub. The Caribbean’s first paintball facility, The Zone*. Daily schedule of supervised activities in CocoLand Kidz Klub provides supervised care and programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. Stunning ocean front Kai Mer Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all Concierge Room categories only, access is chargeable in all other areas of the resort. Adventure St Lucia tour desk*. Currency exchange*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights 29 Apr-13 Dec '19.

7 nights 14 Dec-02 Jan '20.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4153)
  • Very good (2223)
  • Average (586)
  • Poor (190)
  • Terrible (127)
Image of the Tripadvisor rating Good holidays

Aug 18, 2019 346paulc

Visited for one week as part of a two week trip inc Barbados. Overall good hotel and stay. We were in the adults part and used the adult pool bar and also sometimes the breakfast balcony. We were hoping for more restaurant choice and booking tables was a bit haphazard. Also took some time getting our bags to the room but was sorted. However the… Read more
Visited for one week as part of a two week trip inc Barbados. Overall good hotel and stay. We were in the adults part and used the adult pool bar and also sometimes the breakfast balcony. We were hoping for more restaurant choice and booking tables was a bit haphazard. Also took some time getting our bags to the room but was sorted. However the food and service was all high. All staff was good. The jerk chicken place for lunch was my favourite. Breakfast we either had on the balcony a couple of times or in the main part. We did have a birthday dinner planned but had to change this due to the weather but it worked out in the end, thanks to Zachary - General Manager Only downside I think was the sea weed but this is nature and could see the effort put in to try and clear. Room was a little tired but all things worked. And was cleaned well. Overall I would go back to this hotel over the one we stayed in Barbados. Read less
Image of the Tripadvisor rating Fantastic Family Vacation!

Aug 17, 2019 Jackie A Milltown, NJ

We visited this resort with my family of five, as well as our extended family. I found the staff to be extremely friendly and helpful. The pools were beautiful and not at all crowded. My 8 year-old son especially enjoyed the lazy river and waterslides. The restaurants were delicious and the food was plentiful. (Calabash was my personal… Read more
We visited this resort with my family of five, as well as our extended family. I found the staff to be extremely friendly and helpful. The pools were beautiful and not at all crowded. My 8 year-old son especially enjoyed the lazy river and waterslides. The restaurants were delicious and the food was plentiful. (Calabash was my personal favorite.) We had no trouble making evening reservations for our party of 10. The fridge in my room was well stocked with water, sodas, and the island's local "Piton" beer. In addition, housekeeping kept the room in spotless condition. I recommend one of the hotel's excursions, which offers a trip to the volcano, mud bath, waterfall, and snorkeling on a black sand beach. It was well worth the cost, and our driver, Celery, gave us a fabulous tour of the island. A brochure in our room gave a list of daily activities. There was always plenty to do at the resort. One of our favorites was the Country Western night, which offered a delicious buffet and fantastic entertainment. We truly enjoyed our first visit to St. Lucia. Thank you, Coconut Bay! Read less
Image of the Tripadvisor rating Fin

Aug 17, 2019 edbartlett23 Bristol, Connecticut

We had family vacation at coconut bay resort It was awsome took the boys fishing. Awsome My wife and have been there 3 years in a row we took the whole family 10 of us Everyone loved it so much to do for granddaughters and adullts They did the sulfuric volcano bath dune buggy’s
Image of the Tripadvisor rating Mediocre

Aug 16, 2019 GlobalExplorerZ Salt Lake City, Utah

Not a five-star resort ... more like a three-star ... The property shows its age ... The food is mediocre ... If you do not make reservations for the restaurants and other activities the minute you arrive, there will be do openings during your stay, unless you stay four or more days ... Some of the staff are outstanding, but the rest are clearly… Read more
Not a five-star resort ... more like a three-star ... The property shows its age ... The food is mediocre ... If you do not make reservations for the restaurants and other activities the minute you arrive, there will be do openings during your stay, unless you stay four or more days ... Some of the staff are outstanding, but the rest are clearly annoyed that you are bothering them by being in their presence ... There are far better places to stay for the money. Read less
Image of the Tripadvisor rating Spectacular!

Aug 15, 2019 aimee_0903

*Booked through Costco* My husband and I took an 8 night trip and it was absolutely wonderful. From the hospitality, the accommodations, to the food we enjoyed every moment. The excursions were totally worth the additional price! We rode ATVS, hiked the Piton (challenging!), went on the Land and Sea trip, had a couples cabana massage, and rode… Read more
*Booked through Costco* My husband and I took an 8 night trip and it was absolutely wonderful. From the hospitality, the accommodations, to the food we enjoyed every moment. The excursions were totally worth the additional price! We rode ATVS, hiked the Piton (challenging!), went on the Land and Sea trip, had a couples cabana massage, and rode horses on the beach. Special thanks to Maravius at The Jerk Hut, and Christa at Paradise Beach Bar! We had an amazing time meeting other guests and interacting with the staff. I'm sad to see that some people are so picky and get bothered by the most insignificant things. It is clearly a family friendly resort, I actually enjoyed the laid back atmosphere. Of course no place is "perfect", but Coconut Bay deserves a 5 star review. If I could make any suggestions, these would be it: -brief guests on how to make dinner reservations upon arrival or before booking -provide entertainment schedule upon check in (we missed one or two events due to not knowing) -close off buffet area and air condition (a tall order, but I would agree that sometimes it was pretty humid and hot) Really though, we couldn't have asked for a better experience. Don't be swayed by some of the silly complaints. Guest services are happy to address any concerns. We look forward to returning with some of our friends! Read less