Serenity at Coconut Bay

St Lucia, Caribbean

The hotel

Everyone deserves to holiday like a billionaire — and this intimate island escape promises that exclusive VIP vibe and celeb-worthy luxuries. Only for grownups, Serenity at Coconut Bay’s 36 suites are lavish inside and out, from your 4-poster mahogany bed, through the French doors, to your private plunge pool, accessorised with a waterfall, pool deck, sun loungers and personalised wet bar. You’re even indulged with a discreet personal butler, ready to arrange anything from spa treatments to moonlit dinners. If you fancy rubbing shoulders with other guests, there’s the Serenity Pool, where you can laze on in-pool loungers as attendants serve you cocktails and hors d’oeuvres, while cooling you with mists and chilled towels. Of an evening, visit the Greathouse Restaurant, where gourmet global cuisine is served in a romantic mansion setting. Located just a short stroll from the beach and next door to Coconut Bay Beach Resort & Spa, you have an array of land and water sports and activities at your fingertips, along with a varied choice of dining options, and the best bit of all — it's premium All Inclusive!

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Paddle Boards
  • Internet Access

Where is it

A secluded position within walking distance to the beach on St Lucia’s southeast Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

36 plunge pool suites. All with Butler service, private patio and pool deck, private plunge pool, air-conditioning, cable TV, complimentary in-suite WiFi access, alarm clock radio, Bose sound system, safe, personalised bar with premium liquor and wine selection, coffee and tea service, mini-fridge, 24-hour room service, nightly turn-down service, oversized soaking tub, walk-in rain shower, bathrobes and slippers, pillow menu, iron and board and hairdryer. Plunge Pool Butler Suite with custom mahogany king-size bed, sleeping maximum 2 adults. 

 

All Inclusive of: all meals, snacks, premium alcoholic and non-alcoholic beverages. 24-hour butler service, unlimited reservation-free gourmet dining and unlimited wine and premium spirits. Crafted cocktails and beverage service, daily signature cocktail with souvenir recipe card and mixology lesson. Gourmet in-suite dining, 24-hour room service and privacy service box. Personalised wet bar refreshed as needed. All activities and entertainment above unless otherwise stated. 

Premium Plunge Pool Butler Suites feature a spacious patio with a fully-stocked wet bar, a hammock for two and an outdoor shower, with 1 king-size bed, sleeping maximum 2 adults.

Grande Plunge Pool Butler Suites are the largest of all the suites, offering a huge furnished living area and wrap-around fully-stocked wet bar, with 1 king-size bed, sleeping maximum 2 adults.

  • Booking Bonus: Book by 31 Oct '19 to receive up to 55% off the accommodation cost between 3 Jan–31 Oct '19.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

  • Booking bonus: book by 31 Oct '18 and save up to 70% off the accommodation cost for stays between 3 Jan–31 Oct '20. Minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Romannce package: Book by 31 Oct '19 and receive up to $1000 worth of in-resort activities for stays completed between 3 Jan '20 - 2 Jan '21. Please see website for full details.

  • Romance package: Book by 31 Oct '19 and receive up to $1000 worth of in-resort activities for stays completed between 3 Jan '20-02 Jan '21. These activities include:

    • In-Suite Couple's Tranquility Massage
    • Champagne and Jazz Sunset Catamaran Cruise
    • Private Chauffeured Island Tour
    • Beach Cabana Splendour
    • Prvate Beach Picnic
    • Private Candlelit Pool Cabana Dinner

    Please note that these inclusions are subject to change and can be booked on arrival at the hotel.

The Greathouse Restaurant. Poolside cocktail and hors d’oeuvre service. Additional dining venues are available at the 4* Coconut Bay Beach Resort & Spa, including 3 à la carte restaurants, Silk serving Asian Fusion, Calabash offering Caribbean Creole and International cuisine and Capri the al fresco Italian restaurant. Each with early child-friendly sittings and later adults-only times (reservations are required and a dress code applies). Main dining room Coconut Walk for buffet-style breakfast, lunch and dinner. Snacks from The Beachside Grill available from 11:00am-6:00pm and again at 10:00pm-1:00am for a late night menu. La Luna*, oceanfront private dining restaurant (reservations required). 6 bars including swim-up pool bar located in the main activity pool.

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, weekly Harmony pool party, nightclub and themed nights all available at the 4* Coconut Bay Beach Resort & Spa.

Serenity pool and lap pool. Shaded pool cabanas and in-pool loungers. 5 additional swimming pools including 2 adults only pools and CocoLand Waterpark with 1 enclosed and 1 open water chute, a ‘lazy river’ for tubing and a freeform pool with waterfalls available at Coconut Bay Beach Resort & Spa. Kai Mer Spa* and fitness centre at the 4* Coconut Bay Beach Resort & Spa. Coconut Bay Watersports Centre* offering kitesurfing, paddle boarding, windsurfing and kayaking.

Complimentary WiFi access. Golf cart shuttle to the beach. Complimentary long-distance calling. Holiday planning assistance, to include secure dinner reservations, tour bookings and spa appointments. Full access to Coconut Bay Beach Resort & Spa including all activities, entertainment, facilities and dining venues.

3 nights between 29 Apr-13 Dec '19, 3 Jan-5 Apr '20 and 29 Apr-31 Oct '20.

7 nights between 6 Apr-28 Apr '19 and 14 Dec-2 Jan '20.

* Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (289)
  • Very good (25)
  • Average (6)
  • Poor (1)
  • Terrible (0)
Image of the Tripadvisor rating A little piece of Heaven

Jun 12, 2019 Sue W London, United Kingdom

I thought it would be easy to write a review as this was one of the best hotel’s we have ever stayed at but where do I start and who gets the first mention…. The Location is fantastic having flown for over 8 hours there is only a short ride before you get taken into the luxurious haven of Serenity. It is situated within a larger resort with… Read more
I thought it would be easy to write a review as this was one of the best hotel’s we have ever stayed at but where do I start and who gets the first mention…. The Location is fantastic having flown for over 8 hours there is only a short ride before you get taken into the luxurious haven of Serenity. It is situated within a larger resort with amazing grounds and view of the ocean. The rooms were arranged to give privacy as well as deliver the luxury expected. Our room had a Plunge pool and fountain, Sunbeds, Hammock, and Outside Bar, and the room was well equipped with a large comfortable bed, double shower, bath, smart TV and both Nespresso coffee & filter coffee machines. It was a great space to relax and have fun with friends. The staff though are the true spirit of Serenity where nothing is too much to ask. We stayed for 14 nights and loved every second. The Great House Restaurant staff were amazing, our table was booked every night for us without having to ask. I have an allergy and the chef asked what I could and couldn’t eat and made me something different every night and didn’t make me feel like I was a problem. The pol bar was always fun with special cocktails being created. We could have asked for a better team to look after us and therefore can only say a big thank you to the truly magical team: Sadie, Alicia. Levi, Merista, Daisy, Lee, Delon, Linus, Titi, Tyler, Jakim, Latoya, Clare, Donna and Hannah Our butlers Nerissa and Anias looked after us throughout our stay, with all the fine details covered. They would touch base out of the blue to see if we needed anything, if we were booked in for dinner, need some beers for the room - all lovely touches. And lastly a big thank you to Mary Anne for making our room look great every day with inspirational quotes and little touches. I cannot thank everyone for making my 50th birthday celebrations so special, I am so glad we choose Serenity and have such wonderful memories and look forward to coming back to visit. Read less
Image of the Tripadvisor rating The best hotel we’ve been to in the Caribbean

Jun 9, 2019 Jeff_Windsor_Wales Bow Street, United Kingdom

We knew that it would be good here, after reading the Tripadvisor reviews, but the visit exceeded our expectations. Our butlers, Yannic, and Arshan were superb, and attentive. We had two amazing meals served by Yannic in our suite that will live long in our memories. The food here in The Greathouse is excellent. The breakfast is freshly made to… Read more
We knew that it would be good here, after reading the Tripadvisor reviews, but the visit exceeded our expectations. Our butlers, Yannic, and Arshan were superb, and attentive. We had two amazing meals served by Yannic in our suite that will live long in our memories. The food here in The Greathouse is excellent. The breakfast is freshly made to order, and varied. The evening menu is small, but I had a couple of specials, which change daily. The chowder was so good, we had it most nights! We didn’t have lunch, but we ordered room service a few times, as we got peckish in the afternoons. The room service was also excellent. The room service was delivered by our butler, and nothing was too much trouble, whether it was food, ice, beer, wine or slices of lime. Plus for me it was fantastic that I didn’t have to tip every time something was brought to us, because I was going to tip them at the end of the holiday! We tend to be pool, rather than beach people, so we weren’t bothered that the beach is over the road, in the Coconut Bay. Most of our time was spent outside in our plunge pool, although we had a poolside cabana on our penultimate day, and overdid the sun! The weather was very hot, although it rained a few days - when it rained, it was torrential, but ended quickly, and quite often the sun would come out afterwards. We went on a couple of tours, included as part of the romance package, which were excellent. We had our personal driver for the island tour, and visited the botanical gardens, the volcano, The Pitons, and the lighthouse. We also went on a catamaran sunset cruise - one tip is to get to the back of the boat as soon as you are allowed to, where you can sit comfortably. We stayed over the net at the front for too long, and were bouncing around, with nothing to hold onto. In the end they had to stop the boat so that we could get to the back! I have limited mobility so it was difficult to move around, but the crew helped. Once we were sat at the back, we could enjoy the cruise and the sunset. Two couples struggled with sickness and arranged to get off early and get a taxi back to the hotel. There was only one buffet at The Greathouse, Caribbean night. There was a steel band, which was lively, and the food was excellent. The lamb curry was particularly delicious! The bar staff were fantastic, but special mention to Donna D, and the amazing chocolate cocktails she made us! The cleaning staff, and night maids were also fantastic, usually leaving inspirational and motivational quotes, and towels made into animals and birds. Special mention to Vaniah, Rosey, Karla and Felicia. Read less
Image of the Tripadvisor rating When your wife spends the week thanking you for booking the perfect honeymoon, you know you knocked it out of the park!

Jun 4, 2019 Justin W Silver Spring, Maryland

For our first trip out of the United States, we may have set the bar a little high with Serenity. The trio of butlers available to us during our stay did everything they could to make us feel like pampered celebrities. I think it’s impossible for Arshan to say something without the most welcoming grin you can imagine, and Dez was such a… Read more
For our first trip out of the United States, we may have set the bar a little high with Serenity. The trio of butlers available to us during our stay did everything they could to make us feel like pampered celebrities. I think it’s impossible for Arshan to say something without the most welcoming grin you can imagine, and Dez was such a sweetheart at every moment, especially the beautiful arrangement she made for our anniversary! The housekeeping service that must have been ninjas (we never crossed path with them, because their timing was impeccable. Thank you Marcia and Chewem!), the servers and bartenders that fulfilled any request we could possibly have, and the previously named butlers combined to make the term “all-inclusive” feel more like a reference to family than food and drink. Speaking of food and drink, I’m certain I’ve never eaten better over a week’s time than when we stayed here. The Greathouse lives up to its name, and then some. Jerk Chicken and Waffles for breakfast that were so good I had to ask the chef for his secret. And he told me! Now it’s without doubt my favorite way to prepare chicken. There’s really nothing on the menu you wouldn’t want to try, and nothing you’ll regret ordering. If something didn’t live up to your expectations, say one word about it and I’m sure they’d have a replacement meal out ASAP. The seclusion of Serenity within the Coconut Bay estate is ideal for couples that want a vacation without the sounds of children and the sight of strollers, but having the rest of Coconut Bay to stroll over to for an afternoon or just a meal is nice. A swim-up bar, some fantastic jerk pork (Jerk Treehouse) or fish tacos (Flip Flops, near the swim-up bar), and a stroll down the beach. That’s how we usually spent our time over there, in addition to checking out their nicer restaurants at night (though over half our dinners were at the Greathouse, it really was that good!) If you see yourself at the beach every single day, and you place a high value on those beautifully clear, calm, and green waters the Caribbean is known for, this might not be the resort for you. Because it’s on the side of the island facing the Atlantic, the seas are a bit rougher. And because of that, the water isn’t as clear. Another side effect of the direction the beach points is the seaweed that washes up. Locals say it comes from Africa, and only started a few years ago. The levels can be a bit much, but there’s good news: the resort works hard to scoop it all up and get it out of your way, and it’s some of the least icky seaweed I’ve ever seen. No slimy texture, nothing unpleasant about it all really. Reading about these beachside flaws did make me a little weary before booking our trip, as my wife is a huge fan of the beach experience. Though she did express some longing for a better beach, it was essentially a non-issue in the end because of how much we filled out time with a combination of excursions and pool-side relaxing. Neither of us look back on the trip feeling like we didn’t have enough beach time, and arranging a day trip to a beach on the Caribbean side is simple enough for anyone who would like that experience. When you feel like stepping off the property and experiencing the rest of St. Lucia, there’s enough variety to satisfy a lot of differing tastes. Feeling a little restless or adventurous? Scaling the Gros Piton, a peak you’ll hear a lot about (and get a glance at if you’re on the correct side flying in) isn’t for the faint of heart, but it’s also very manageable for anyone in reasonably decent shape/health. I’m just a 30 year-old without a regular workout regimen and a desk job, but I powered through. The zip line tour we did was fun, with guides that could operate an iphone like a professional photographer and send you home with a slew of great photos and videos that you didn’t even know were being taken at the time. Snorkeling on the west side of the island was fantastic, the kind of crystal clear water you see on the pamphlets. A bus ride to the more commercial areas of the island is offered for the shoppers. ATV tours, visits to waterfalls, volcanos, beautiful botanical gardens, and mud baths are available as well. I’d keep naming all the things there are to do, but that’s what their website is for. These were just the ones we did and enjoyed (sans the shopping, we didn’t venture to the north side of the island) (Sidenote: remember to bring along a little cash for any excursion that may have some sort of guide or assistant. Every single person who spent time taking care of us gave us nothing but their absolute best and most cheerful service, so a tip was well deserved and you’ll likely agree) We stayed here in late October of 2018, in the tail end of the rainy season. Though it had apparently been a bit stormy for several days before we arrived, for the week we were there the kind of rain we experienced was of the type usually described by reviewers that mention it: quick showers that turn back into sunshine before you’ve even had time to miss it. The insects were a bit loud at night, so if you need complete silence (or anything close) to sleep, this might not be the resort for you. We fell asleep each night to the awesome radio station the staff turned on each night while were away to dinner, so no issues dozing off for us. The island of St. Lucia and its people definitely made a lasting impression on us, and we’ll always feel a welcoming warmth when we think of it. Serenity certainly added to that impression, and could not have been a better location to spend our honeymoon/anniversary. Read less
Image of the Tripadvisor rating 2nd visit but not the last

May 31, 2019 ruby1973000 Saint John, Canada

This was our 2nd visit to Serenity after numerous vacations at Coconut Bay. We both felt that this year topped last year, mainly due to Arshan (butler) fabulous service!! We spent one day in a beach cabana that included a fully stocked cooler.lunch was delivered to the beach as well. Yes,the beach can have seaweed. I far prefer a bit of seaweed… Read more
This was our 2nd visit to Serenity after numerous vacations at Coconut Bay. We both felt that this year topped last year, mainly due to Arshan (butler) fabulous service!! We spent one day in a beach cabana that included a fully stocked cooler.lunch was delivered to the beach as well. Yes,the beach can have seaweed. I far prefer a bit of seaweed on a mile long beach compared to the tiny beaches on the resorts on the north coast. The main pool area never felt crowded. Maybe it was too difficult for people to leave their own private patio and pool!!!? I had 2 spa treatments and both were lovely. We are most meals in the Greathouse restaurant and were never disappointed. We actually enjoyed the tenderloin so much we ordered it 3 nights out of 7. Room service arrived fairly quickly and accurately. I still miss my morning bellinis and cheese plate. My only recommendation would be to install butler cell phone chargers in each room. We have already booked to return in January 2020!♡♡ Read less
Image of the Tripadvisor rating Set the bar higher than any other resort

May 31, 2019 jdP3109YP

Serenity at Coconut Bay has the most beautiful resort grounds and staff I've ever encountered. This place is luxury without all the uppitness of a high-end chain resort. Everyone disarms you with their genuine goal of creating a custom experience for your visit to their island. The rooms are beautifully decorated and maintained. The personal… Read more
Serenity at Coconut Bay has the most beautiful resort grounds and staff I've ever encountered. This place is luxury without all the uppitness of a high-end chain resort. Everyone disarms you with their genuine goal of creating a custom experience for your visit to their island. The rooms are beautifully decorated and maintained. The personal plunge pool sounds over the top, but trust me you'll live in it between excursions and beach time. We had three butlers and all were incredibly helpful, quick and personable. We used them to book all our tours. Every tour is 100% worth your vacation time. Their one restaurant, The Greathouse was a hit everytime we went. We visited Coconut Bay (only a few steps away) when we wanted more variety and the food there was also very good. I recommend the Jerk Treehouse, La Luna and Silk there. I asked our butler if was possible to bring some dumbbells to my room for a workout and he kindly brought some over from the gym at Coconut Bay. The grounds are really what blew me away. The landscaping and greenery is expertly manicured with a enormous variety of flowers, vines, fruits and trees. It felt like you were walking through a gorgeous jungle every time you were walking to and from the villa. Every single staff member we encountered at Serenity and Coconut Bay was friendly and asked if we enjoying our stay. St. Lucia is a very special island and everyone we met did all they could to help us understand why. I have never been so relaxed in my life. I couldn't stop smiling (even after the sunburn). My husband and I will definitely go back as soon as we are able. It was the ultimate hospitality experience for me (Latina) and my husband (Serbian). Read less