Sugar Beach, A Viceroy Resort

St Lucia, Caribbean

The hotel

This world-class beachfront resort with stylish accommodation is nestled within a UNESCO World Heritage Site among more than 100 acres of picturesque, landscaped rainforest leading down to two white sand beaches between the majestic twin peak Piton mountains. The marine protected bay with gentle shallow water (perfect for small children) offers incredible snorkelling as the waters of Sugar Beach are part of the National Marine Reserve. The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Beachfront Collection of Residences at Sugar Beach bring a new level of luxury to St Lucia, or opt for a Beach Bungalow, just steps from the water's edge on the white sands of Sugar Beach and sleeping two adults. All accommodations boast classic colonial style complimented by contemporary touches with a relaxed vibe, private plunge pool, butler service and unsurpassed views. From Luxury Villas sleeping two adults, up to the two bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis

Where is it

Between the famous Pitons, 10 minutes to Soufriére, 1 hour 30 minutes to Castries. Transfer time from airport: 45 minutes.

Hotel information

96 rooms, villas, cottages and luxury beachfront bungalows are scattered in 'hamlets'. All with butler service, balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary WiFi, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms have large bathroom with coral stone detailing and signature amenities, plunge pool, private patio and walled garden, with a 4-poster bed, sleeping maximum 2 adults.

All Inclusive option: includes all meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

Breakfast option: available at a supplement.

Half Board option: available at a supplement. Breakfast (at The Terrace only) and dinner (at Bayside or Great Room only), no drinks are included. 

Lunch and Dinner option: available at a supplement.

Superior Sugar Mill Luxury Rooms are located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a 4-poster bed, plunge pool in a walled private garden and boasts a private roof terrace — most with ocean and Gros Piton views, sleeping maximum 2 adults.

Luxury Cottage are located amongst the lush vegetation and gardens, and have private terrace and plunge pool, and large bathroom with oversized walk-in shower, sleeping maximum 2 adults.

Luxury Villas are located within the gardens of the resort, and have large bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, and 4-poster bed, sleeping maximum 2 adults.

Superior Luxury Cottages are the same as Luxury Cottages but with the addition of a separate living room with sofa bed, and bathroom with Victorian-style claw foot bath and oversized walk-in shower. Sleeping maximum 3 adults or 2 adults and 2 children.

Superior Luxury Villas have separate living room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, sleeping maximum 3 adults or 2 adults and 2 children.

Grand Luxury Villas have separate living room, walk-in closet/dressing room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with large plunge pool, 4-poster bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Grand Luxury Villa Ocean View are the same as Grand Luxury Villas, but with unobstructed ocean views, sleeping maximum 3 adults or 2 adults and 2 children.

2-Bedroom Beachfront Bungalow are the same as Luxury Beachfront Bungalows, but with additional bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

2-Bedroom Grand Luxury Villas have two master bedrooms with 4-poster beds, two walk-in closets/dressing rooms, two bathrooms with Victorian-style claw foot bathtub and oversized walk-in shower, two large plunge pools and private patios, and two enclosed living rooms with pull-out sofa beds, sleeping maximum 6 adults or 4 adults and 4 children.

2-Bedroom Superior Luxury Cottages have master bedroom with 4-poster bed, and second bedroom with additional bed, large bathroom with coral stone detailing and walk-in shower, private patio with walled garden and infinity-edge pool, sleeping maximum 6 adults or 4 adults and 4 children.

Luxury Beachfront Bungalow have walk-in closet/dressing room, large bathroom with walk-in shower and free-standing bathtub, private courtyard with outdoor shower and Jacuzzi, and private thatched shade area with sun loungers and table and chairs, sleeping maximum 2 adults.

The Residences

Featuring personalised butler service, and each with a private infinity-edge pool, The Residences are the ultimate in private luxury. When staying in The Residence, you can also expect views of the Caribbean Sea and Pitons, full kitchen, turndown service, separate living room, Nespresso™ machines, ROIL and Natura Bisse bath amenities, and soaking tub in the master bedroom.

1-Bedroom Residence is split into two categories - beachfront and ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. With 1 king-size bed, sleeping maximim 2 adults.

2-Bedroom Residence is spread over two storeys. The master bedroom has 1 king-size bed, and the second bedroom has twin beds and a large daybed, sleeping maximum 4 adults or 2 adults and 2 children.

3-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second and third bedrooms have either 1 double bed or twin beds, sleeping maximum 6 adults or 2 adults and 4 children.

4-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second, third and fourth bedrooms have either 1 double bed or twin beds, sleeping maximum 8 adults or 4 adults and 4 children.

2-Bedroom Villa Residence is a single-story villa, with 1 king-size bed in the master bedroom and either 1 king-size bed or 2 double beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

3-Bedroom Villa Residence is a two-storey villa and is split into two categories — beachfront or ocean view. The beachfont option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. The master bedroom has a private balcony, large master claw-footed tub overlooking the sea and 1 king-size bed. The second bedroom has twin beds, and the third bedroom has 1 queen-size bed, sleeping maximum 5 adults or 2 adults and 3 children.

Beachfront Collection

The all-new Beachfront Collection is an award-winning beachfront residence, offering maximum privacy and comfort. The interior space features floor-to-ceiling sliding glass doors, giving breathtaking 180-degree views out across the Caribbean Sea and the Pitons beyond and merging interior with exterior. As you enter, you are immeditately welcomed to the entrance hall, games rom, living and dining area and kitchen. Other features include outdoor shower, shaded terraces, outdoor kitchen and dining area, sunset yoga deck, Jacuzzi, plunge pool, waterslide and swimming pool, as well as direct, private beach entrance onto the exclusive beach area. 24-hour Butler service is also included.

4-Bedroom Beachfront Collection, with four master bedrooms. Three bedrooms feature 1 king-size bed, and the fourth bedroom has twin beds. Sleeping maximum 8 people.

  • Free nights: stay for 5 nights, pay for 4 (stay for 10, pay for 8 and stay for 15, pay for 12). Receive a complimentary full breakfast for the duration of your stay for up to 2 adults, and receive up to US$200 resort credit per room (exact amount of credit depends on room category booked, not applicable when booking a Luxury Sugar Mill Room or Superior Luxury Sugar Mill Room) for travel between 15 Apr–15 Dec '20 for 5 nights or more. Offer applicable when booking Room Only. Book by 30 Jun '20.

    Any applicable offers have been calculated into the prices shown. Not combinable with any other offer.

  • Free nights: stay for 7 nights, pay for 6 (stay for 14, pay for 12 and stay for 21, pay for 18). Receive a complimentary full breakfast for the duration of your stay for up to 2 adults, and receive up to US$200 resort credit per room (exact amount of credit depends on room category booked, not applicable when booking a Luxury Sugar Mill Room) for travel between 20 Feb–5 Apr '20 and 11 Apr–14 Apr '20 for 7 nights or more. Offer applicable when booking Room Only. Book by 30 Jun '20.

    Any applicable offers have been calculated into the prices shown. Not combinable with any other offer.

  • Booking bonus: book by 30 Jun '20 and save up to 20% off the accommodation cost for travel between 1 Mar-25 Dec '20, minimum stays apply.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

  • Booking bonus: book by 30 Jun '20 and save up to 30% off the All Inclusive supplement for travel between 1 Jun–22 Nov '20 and 29 Nov–18 Dec '20.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

4 restaurants: The Terrace (serving breakfast), Bayside Bar and Restaurant (open for à la carte lunch and dinner, Tapas menu available 11:30am-6:00pm), The Cane Bar (sushi, sashimi and other Asian-inspired dishes) and Great Room (elegant dinner with International fare). New seasonal Glenconner Beach and Pier Bar (burgers, seafood and cooling drinks, open from 9:30am-5:00pm daily with food service from 12:00-5:00pm). 4 bars including The Bayside Bar open 9:00am-11:00pm serving cocktails, beachside, under the almond trees. Palm Court Lounge (open for afternoon tea and evening drinks) and The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older). Room service*.

Regular programme of daily activities and evening entertainment.

Swimming pool. The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Fitness centre. Kids' activities, kids' club for ages 4-12 years (field trips*), teen club. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving* with resort course available*. Glenconner Beach jetty is open from 9:30am-5:00pm daily for resident guests 15 years and older.

Hotel shuttle around the resort. Butler service. Laundry/dry-cleaning service*. Babysitting*. Beauty salon*. Gift shop.

Please note: From the 1 Apr ‘20 a Tourism Accommodation Fee will apply. This mandatory fee will be $6 per person (16 years and over) per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1548)
  • Very good (300)
  • Average (115)
  • Poor (52)
  • Terrible (33)
Image of the Tripadvisor rating Excellent Stay at Sugar Beach

Mar 28, 2020 ampatarino Boston, Massachusetts

General: My boyfriend and I stayed at Sugar Beach for five nights to celebrate his birthday. I have ZERO complaints about this hotel. From the moment you walk in, everything is top-notch. We were greeted with a delicious coconut water (served in the actual coconut) and a cool towel. The resort manager, Petra, immediately came over and introduced… Read more
General: My boyfriend and I stayed at Sugar Beach for five nights to celebrate his birthday. I have ZERO complaints about this hotel. From the moment you walk in, everything is top-notch. We were greeted with a delicious coconut water (served in the actual coconut) and a cool towel. The resort manager, Petra, immediately came over and introduced herself and inquired about our trip. Side note about Petra: she is incredibly upbeat and nothing is too much for her or her staff. This hotel really exemplified A+ customer service. Someone is always checking in with you, the minibar is always stocked, you get little treats in your room each night, etc. Location: This hotel’s location cannot be beat. It is at the base of and in-between the two Pitons. The views from the beach/pool and rooms cannot be beat. We stayed in a Superior Sugar Mill Room (#2). We had an ocean view as well the Pitons. Even walking to the gym each morning (which is a hike because you go up the mountain- a little addition to your actual workout) has great scenery. Specifics: The spa at Sugar Beach is a must. It’s built in a series of tree houses and has such a unique feel. At the hotel, we had dinner at the Great Room and Cane Bar- both were delicious. People have commented about the prices of food- yes they are high, but you are at a 5 star resort at the base of a mountain. The price falls in line with where you’re staying. If you want to dine at Jade Mountain, contact Jade Mountain directly before your trip. Jade Mountain only accepts reservations from Sugar Beach the day of. We spoke to a few other couples who contacted JM a month prior to their trip and were able to have dinner there. Outside of the resort, we dined at both Ladera (amazing sunset) and Boucan- both were excellent. I would also recommend Sugar Beach’s sunset cruise. The views of the coastline from the Catamaran are unparalleled. Overall, the experience at Sugar Beach was amazing. We’ll be back! Read less
Image of the Tripadvisor rating Perfect getaway

Mar 22, 2020 Scenic624483

We had a memorable one week stay here before coming home to the coronavirus chaos. The villa was beautiful and spacious with the most amazing view and it’s own pool. We were looked after so well by our butlers - Ethan, Keitha and lovely bubbly Makela. I can’t rate them highly enough. There were little treats left for us each day. At the beach… Read more
We had a memorable one week stay here before coming home to the coronavirus chaos. The villa was beautiful and spacious with the most amazing view and it’s own pool. We were looked after so well by our butlers - Ethan, Keitha and lovely bubbly Makela. I can’t rate them highly enough. There were little treats left for us each day. At the beach they brought round cold drinks, cold lavender scented flannels, frozen jellies... the list goes on. The food was good but prob the priciest I’ve seen in a hotel. The weekly bbq was good with a great ceviche station. Rum punches were to die for. The shuttle service to get around was flawless and everyone so friendly, chilled and helpful. We went to relax and relax we did. Hard to find fault. One last thing. I saw somewhere on tripadvisor somebody thought that the security on the beach was over the top. Most of the time I would agree that although discreet, it did feel unnecessary.... until on Saturday a large bunch of drunken travellers arrived on a boat and then the two security men made it clear that they couldn’t just go and wander around the resort or throw rocks around. Just that one day I was glad they were there. Read less
Image of the Tripadvisor rating Very well-run hotel in a magical setting

Mar 21, 2020 PhilipS440 Toronto, Canada

Stayed at Sugar Beach for the first time having stayed at Little Dix Bay in BVI and Four Seasons Nevis previously. The experience was very enjoyable in every respect. The staff are very friendly and professional and the setting between the Pitons is something else. The food - especially the Cane Bar - is good (for the Caribbean which can be… Read more
Stayed at Sugar Beach for the first time having stayed at Little Dix Bay in BVI and Four Seasons Nevis previously. The experience was very enjoyable in every respect. The staff are very friendly and professional and the setting between the Pitons is something else. The food - especially the Cane Bar - is good (for the Caribbean which can be mixed). Facilities are in great condition. There are plenty of excursions nearby: Piton climb, zip lining, sailing, chocolate making etc. Scuba diving is a must if you are certified or interested. I was really impressed by the quality of the reefs and the abundance of marine life. On par with the best in the Caribbean. Also recommend the sunset cruise. Not much more to add. Loved it. Read less
Image of the Tripadvisor rating Another wonderful vacation

Mar 15, 2020 Sue B Lancaster, Pennsylvania

This is the second year in a row we have vacationed at Sugar Beach. Once again it does not disappoint. The staff, butlers, drivers, wait staff reception, everyone, are all wonderful, so helpful and really nice. The property is beautiful and rooms with private pool such a treat and so private. The restaurants are all super good, there is nothing… Read more
This is the second year in a row we have vacationed at Sugar Beach. Once again it does not disappoint. The staff, butlers, drivers, wait staff reception, everyone, are all wonderful, so helpful and really nice. The property is beautiful and rooms with private pool such a treat and so private. The restaurants are all super good, there is nothing but high marks to report. Will definitely be back. Read less
Image of the Tripadvisor rating Best location on the island

Mar 14, 2020 leahritchie2020 New York City, New York

Hotel was great, and the beach pristine. The food was average and overpriced. Service we good although the Butler Service is not 1 to 1, this service is shared and is more like 20 to 1. Water sports - Scuba Diving was very professional. The concierge service was 5 star.