Sugar Beach, A Viceroy Resort

St Lucia, Caribbean

The hotel

This world-class beachfront resort with stylish accommodation is nestled within a UNESCO World Heritage Site among more than 100 acres of picturesque, landscaped rainforest leading down to two white sand beaches between the majestic twin peak Piton mountains. The marine protected bay with gentle shallow water (perfect for small children) offers incredible snorkelling as the waters of Sugar Beach are part of the National Marine Reserve. The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Beachfront Collection of Residences at Sugar Beach bring a new level of luxury to St Lucia, or opt for a Beach Bungalow, just steps from the water's edge on the white sands of Sugar Beach and sleeping two adults. All accommodations boast classic colonial style complimented by contemporary touches with a relaxed vibe, private plunge pool, butler service and unsurpassed views. From Luxury Villas sleeping two adults, up to the two bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis

Where is it

Between the famous Pitons, 10 minutes to Soufriére, 1 hour 30 minutes to Castries. Transfer time from airport: 45 minutes.

Hotel information

96 rooms, villas, cottages and luxury beachfront bungalows are scattered in 'hamlets'. All with butler service, balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary WiFi, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms have large bathroom with coral stone detailing and signature amenities, plunge pool, private patio and walled garden, with a 4-poster bed, sleeping maximum 2 adults.

All Inclusive option: includes all meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

Breakfast option: available at a supplement.

Half Board option: available at a supplement. Breakfast (at The Terrace only) and dinner (at Bayside or Great Room only), no drinks are included. 

Lunch and Dinner option: available at a supplement.

Superior Sugar Mill Luxury Rooms are located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a 4-poster bed, plunge pool in a walled private garden and boasts a private roof terrace — most with ocean and Gros Piton views, sleeping maximum 2 adults.

Luxury Cottage are located amongst the lush vegetation and gardens, and have private terrace and plunge pool, and large bathroom with oversized walk-in shower, sleeping maximum 2 adults.

Luxury Villas are located within the gardens of the resort, and have large bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, and 4-poster bed, sleeping maximum 2 adults.

Superior Luxury Cottages are the same as Luxury Cottages but with the addition of a separate living room with sofa bed, and bathroom with Victorian-style claw foot bath and oversized walk-in shower. Sleeping maximum 3 adults or 2 adults and 2 children.

Superior Luxury Villas have separate living room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, sleeping maximum 3 adults or 2 adults and 2 children.

Grand Luxury Villas have separate living room, walk-in closet/dressing room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with large plunge pool, 4-poster bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

Grand Luxury Villa Ocean View are the same as Grand Luxury Villas, but with unobstructed ocean views, sleeping maximum 3 adults or 2 adults and 2 children.

2-Bedroom Beachfront Bungalow are the same as Luxury Beachfront Bungalows, but with additional bedroom, sleeping maximum 3 adults or 2 adults and 2 children.

2-Bedroom Grand Luxury Villas have two master bedrooms with 4-poster beds, two walk-in closets/dressing rooms, two bathrooms with Victorian-style claw foot bathtub and oversized walk-in shower, two large plunge pools and private patios, and two enclosed living rooms with pull-out sofa beds, sleeping maximum 6 adults or 4 adults and 4 children.

2-Bedroom Superior Luxury Cottages have master bedroom with 4-poster bed, and second bedroom with additional bed, large bathroom with coral stone detailing and walk-in shower, private patio with walled garden and infinity-edge pool, sleeping maximum 6 adults or 4 adults and 4 children.

Luxury Beachfront Bungalow have walk-in closet/dressing room, large bathroom with walk-in shower and free-standing bathtub, private courtyard with outdoor shower and Jacuzzi, and private thatched shade area with sun loungers and table and chairs, sleeping maximum 2 adults.

The Residences

Featuring personalised butler service, and each with a private infinity-edge pool, The Residences are the ultimate in private luxury. When staying in The Residence, you can also expect views of the Caribbean Sea and Pitons, full kitchen, turndown service, separate living room, Nespresso™ machines, ROIL and Natura Bisse bath amenities, and soaking tub in the master bedroom.

1-Bedroom Residence is split into two categories - beachfront and ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. With 1 king-size bed, sleeping maximim 2 adults.

2-Bedroom Residence is spread over two storeys. The master bedroom has 1 king-size bed, and the second bedroom has twin beds and a large daybed, sleeping maximum 4 adults or 2 adults and 2 children.

3-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second and third bedrooms have either 1 double bed or twin beds, sleeping maximum 6 adults or 2 adults and 4 children.

4-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second, third and fourth bedrooms have either 1 double bed or twin beds, sleeping maximum 8 adults or 4 adults and 4 children.

2-Bedroom Villa Residence is a single-story villa, with 1 king-size bed in the master bedroom and either 1 king-size bed or 2 double beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

3-Bedroom Villa Residence is a two-storey villa and is split into two categories — beachfront or ocean view. The beachfont option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. The master bedroom has a private balcony, large master claw-footed tub overlooking the sea and 1 king-size bed. The second bedroom has twin beds, and the third bedroom has 1 queen-size bed, sleeping maximum 5 adults or 2 adults and 3 children.

Beachfront Collection

The all-new Beachfront Collection is an award-winning beachfront residence, offering maximum privacy and comfort. The interior space features floor-to-ceiling sliding glass doors, giving breathtaking 180-degree views out across the Caribbean Sea and the Pitons beyond and merging interior with exterior. As you enter, you are immeditately welcomed to the entrance hall, games rom, living and dining area and kitchen. Other features include outdoor shower, shaded terraces, outdoor kitchen and dining area, sunset yoga deck, Jacuzzi, plunge pool, waterslide and swimming pool, as well as direct, private beach entrance onto the exclusive beach area. 24-hour Butler service is also included.

4-Bedroom Beachfront Collection, with four master bedrooms. Three bedrooms feature 1 king-size bed, and the fourth bedroom has twin beds. Sleeping maximum 8 people.

4 restaurants: The Terrace (serving breakfast), Bayside Bar and Restaurant (open for à la carte lunch and dinner, Tapas menu available 11:30am-6:00pm), The Cane Bar (sushi, sashimi and other Asian-inspired dishes) and Great Room (elegant dinner with International fare). New seasonal Glenconner Beach and Pier Bar (burgers, seafood and cooling drinks, open from 9:30am-5:00pm daily with food service from 12:00-5:00pm). 4 bars including The Bayside Bar open 9:00am-11:00pm serving cocktails, beachside, under the almond trees. Palm Court Lounge (open for afternoon tea and evening drinks) and The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older). Room service*.

Regular programme of daily activities and evening entertainment.

Swimming pool. The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Fitness centre. Kids' activities, kids' club for ages 4-12 years (field trips*), teen club. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving* with resort course available*. Glenconner Beach jetty is open from 9:30am-5:00pm daily for resident guests 15 years and older.

Hotel shuttle around the resort. Butler service. Laundry/dry-cleaning service*. Babysitting*. Beauty salon*. Gift shop.

Please note: From the 1 Apr ‘20 a Tourism Accommodation Fee will apply. This mandatory fee will be $6 per person (16 years and over) per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1559)
  • Very good (301)
  • Average (117)
  • Poor (52)
  • Terrible (34)
Image of the Tripadvisor rating Sugar Beach

Sep 23, 2020 aclanier21

Honeymoon / graduation trip - great resort, so so beautiful. Friendly staff, everything taken care of and easy to access. Can’t wait to go back and experience it all over again in the future. We miss it already!
Image of the Tripadvisor rating Beautiful setting with a lot of potential, execution is lacking

Sep 22, 2020 Jonathan K Nashville, Tennessee

The property is situated in truly a beautiful and unique setting, between two towering pitons. This offers guests a secluded reprieve, which is especially welcoming and inviting during Covid times. Unfortunately, beyond that resorts wonderful landscape there is a bit to be desired. The property is a bit tired looking and in need of refresh in main… Read more
The property is situated in truly a beautiful and unique setting, between two towering pitons. This offers guests a secluded reprieve, which is especially welcoming and inviting during Covid times. Unfortunately, beyond that resorts wonderful landscape there is a bit to be desired. The property is a bit tired looking and in need of refresh in main common areas. The main house and fitness facility especially. It's my understanding the property is going through a renovation in Summer 2021, hopefully these areas are addressed. Our guest room was located right on the beach, in an amazing location with direct beach access. We had a few maintenance issues within the room itself that were corrected, but aesthetically the room could use a refresh to further modernize it and bring it inline with the nightly rates it commands. Overall service at the dining establishments and beach is not commensurate with a 5 star resort. When the resort imposes at 10% service fee on your total room reservation at the time of booking, in addition to the 10% added as a base for each purchase at the resort, you at least expect good service. Much of the staff seemed to lack basic service knowledge and seemed indifferent towards improving the guests experience. Not up to par relative to industry competitors like Rosewood, Belmond and Four Seasons. This resort has so much potential, but unfortunately lacks overall execution in a few key areas. Hopefully with upcoming renovations, and new ownership a few of these deficit areas can be addressed and improved. Read less
Image of the Tripadvisor rating Luxury paradise

Sep 21, 2020 KBritibNYC New York City, New York

Honestly one of the most beautiful and special places I’ve been to in my life. The setting is so special, the staff warm and friendly and the rooms spacious and comfortable. Loved this place and cannot wait to come back.
Image of the Tripadvisor rating Absolute luxury!!

Sep 17, 2020 tedandsherri Houston, Texas

Service is impeccable, very romantic and just beautiful place. Not a place for kids. The only negative is that the food is very overpriced. We had our own butler and she would run to the grocery store for us to grab snacks and drinks which really cut down on the food budget. Highly recommend for couples!
Image of the Tripadvisor rating Most amazing place!!

Sep 11, 2020 danyellll Cincinnati, Ohio

I wish I could give sugar beach 10 stars ! My fiancé and I had the most magical time. The efforts and steps they took to ensure safety and cleanliness during Covid was impeccable from sanitizing beach chairs to requiring temperature checks when leaving room. Bianca at the spa was absolutely amazing, very knowledgeable and the sweetest. Karen’s… Read more
I wish I could give sugar beach 10 stars ! My fiancé and I had the most magical time. The efforts and steps they took to ensure safety and cleanliness during Covid was impeccable from sanitizing beach chairs to requiring temperature checks when leaving room. Bianca at the spa was absolutely amazing, very knowledgeable and the sweetest. Karen’s service was thorough and high class. Karen has a great sense of humor and makes anyone feel comfortable. The food was delicious and also accommodated off menu item requests. We stayed in a cottage nestled in the rainforest. Highly recommend Sugar Beach and will most certainly return! Read less