Beaches Turks and Caicos

Turks and Caicos Islands, Caribbean

The hotel

This is a Luxury Included® resort with five unique Villages from the Caribbean and French to the Italian, Seaside and Key West Villages. The magnificent setting of Grace Bay beach makes this the perfect destination to relax and let all your worries slip away. Youngsters can engage in fun activities with the Sesame Street® gang at the Kids' Camp, supervised by Certified Nannies, while the teenagers lounge at Trench Town or dance at Liquid at Beaches Nightclub. The Pirates Island Waterpark with its 9 slides and cool surf simulator offers great fun for the whole family. Adults will love the 24 dining options, the spacious Red Lane® Spa and the array of land and water sports on offer.

Amenities

  • Bar
  • Spa
  • Windsurfing
  • Scuba Diving
  • Tennis
  • Volley Ball
  • Restaurant
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Families
  • Wedding

Where is it

On the beach at Grace Bay. Transfer time from airport: 15 minutes.

Hotel information

758 rooms and suites located in five villages. All rooms have in-room beer and wine (on request), air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, fridge stocked with water and juices, safe, private bath and shower, iron and board and hairdryer. Caribbean Deluxe Rooms are located on the first floor of the Caribbean Village, and have a balcony overlooking the pool or gardens. With 1 king-size bed or 2 double beds, plus a trundle bed, sleeping maximum 4 adults or 2 adults and 2 children.

All Inclusive of: Beaches Resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it's all included!

Caribbean and Seaside Village:

Caribbean Premium Walkout Rooms are located on the ground floor in either the East or West Wing of the main building, with patio featuring pool and garden views, and direct walkout access to the resort's gardens. With 1 king-size bed or 2 double beds, plus a double pull-out sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Premium Walkout Rooms are as above, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Grande Luxe Rooms have a balcony overlooking the resort's pool and gardens, with 1 king-size bed or 2 double beds, plus a twin day bed with trundle, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Luxury Concierge Suites have either a balcony or patio overlooking the gardens and pool, with 1 king-size bed and trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside One-Bedroom Concierge Suites are located on the ground through second floors of the Salt Cay Villas, with views of the gardens, pool and some with ocean views. With 1 king-size bed plus a twin day bed with trundle in the living area, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside Honeymoon One-Bedroom Concierge Villa Suites are newly renovated suites located in the Parrot Cay Villas, just steps from the beach, with a freestanding soaking tub in the bathroom, and 1 king-size bed plus trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside Honeymoon Luxury One-Bedroom Concierge Suites are newly renovated suites located in the Seaside Village, on the ground through second floors of the Salt Cay Villas. With bathroom with walk-in shower and roman tub, patio or balcony with ocean, pool and garden views, and 1 king-size bed plus trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Caribbean Penthouse One Bedroom Butler Suites are one-of-a-kind suites, featuring a full living room, formal dining area, full kitchen, bathroom with whirlpool, and 1 king-size bed, 2 queen-size sofa beds, plus a rollaway bed (available on request), sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Butler Service.

Seaside Two-Bedroom Luxury Butler Villa Suites are close to the beach and pools, and feature two bedrooms, two bathrooms with roman tubs, kitchenette, patio and living area. With 1 king-size bed, 2 double beds, plus double pull-out sofa bed in the living area, sleeping maximum 8 adults or 2 adults and 6 children. These rooms include Beaches Butler Service.

French Village:

French Village Luxury Rooms are located in the French Village with views of the pool and tropical gardens, featuring a French balconette, 1 king-size bed with a trundle bed, or 2 double beds with a single sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village Honeymoon Luxury Rooms can be found on the 1st and 2nd floors of the French Village with a French balconette overlooking the gardens and pool, with 1 king-size bed plus day bed with trundle, or 2 double beds and sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village Luxury Walkout Rooms are located on the ground floor in the French Village, with patio looking out onto the French Village Riviera pool and direct walkout access to the resort's gardens, with 1 king-size bed plus day bed with trundle, or 2 double beds with single sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village One-Bedroom Concierge Suites have separate living area, patio or French balconette, 1 king-size bed and double pull-out sofa bed, or 2 double beds with single sleeper chair, sleeping maximum 5 adults or 2 adults and 5 children. These rooms include Beaches Concierge Service.

French Village Two-Bedroom Concierge Suites are as above but have a second bedroom, sleeping maximum 11 adults or 2 adults and 9 children. These rooms include Beaches Concierge Service.

French Village Three-Bedroom Concierge Suites are as above but with a third bedroom, sleeping maximum 14 adults or 2 adults and 12 children. These rooms include Beaches Concierge Service.

Italian Village:

Italian Concierge Family Suites with Kids Room are located on the first floor in the Italian Village, with a multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanview Concierge Family Suites with Kids Room are as above but with views of the gardens, pool and ocean, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Poolside Walkout Concierge Family Suites with Kids Rooms are located on the ground floor, featuring patio with direct walkout access to the gardens, multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, twin day bed with trundle and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Penthouse Oceanview Concierge Family Suites with Kids Room are located on the highest floors with views of the gardens, pool and ocean, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Concierge Family Suites with Kids Room are as above but located directly facing the ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Penthouse Concierge Family Suites with Kids Room are as above but facing the ocean, on the highest floors offering spectacular views of the Caribben Sea, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Walkout Concierge Family Suites with Kids Room are as above but located on the ground floor with walkout patio, overlooking the beach and ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Two-Bedroom Butler Family Suites are located in Italian Village with views of the gardens and pool, featuring living area, multi-functional game table, bathroom with whirlpool tub and rain shower, dining table for up to six people, butler's pantry, 1 king-size bed, 1 sleeper chair, bunk bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Italian Oceanview Two-Bedroom Butler Family Suites are as above but overlook the ocean, pool and gardens, sleeping maximum 10 adults or 2 adults and children. These rooms include Beaches Butler Service.

Italian Two-Bedroom Poolside Walkout Butler Family Suites are located on the ground floor with direct walkout access to the gardens from the patio, bathroom with whirlpool tub and rain shower, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, plus twin day bed with trundle and sofa bed in the living area, sleeping maximum 11 adults or 2 adults and 9 children. These rooms include Beaches Butler Service.

Italian Oceanview Penthouse Two-Bedroom Butler Family Suites are as above but located on the highest floors overlooking the pool, gardens and ocean, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Butler Family Suites have views of the beach and ocean, and feature multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Italian Beachfront Penthouse Two-Bedroom Imperial Butler Family Suites are located on the highest floors in the Italian Village with panoramic views of the Caribbean Sea, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Walkout Butler Family Suites are as above but are located on the ground floor with direct walkout access from the patio to the gardens and the beach beyond, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Key West Village:

Key West Luxury Concierge Rooms are located in the Key West Village and feature balcony or patio with garden views, and 1 king-size bed and additional rollaway bed, sleeping maximum 3 adults or 2 adults and 1 child. These rooms include Beaches Concierge Service.

Key West Grande Luxe Concierge Rooms feature balcony or patio with garden views, 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Villa Suites feature a master bedroom and separate living area, bathroom with tub and shower combination, dining table, fully equipped kitchen, 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Suites feature a master bedroom, fully equipped kitchen, large living room, dining table, large balcony with garden views, and 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Luxury One-Bedroom Concierge Suites features a master bedroom, fully equipped kitchen, large balcony with tropical garden views, 1 king size bed and 1 trundle bed, sleeping maximum 5 adults or 2 adults and 3 children (with a rollawat bed). These rooms include Beaches Concierge Service.

Key West Oceanview One-Bedroom Concierge Suites feature a master bedroom, fully equipped kitchen, large living area, large balcony with ocean views, 1 king-size bed and 1 trundle bed, sleeping maximum 5 adults or 2 adults and 3 children (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Two-Bedroom Concierge Suites feature two bedrooms, bathroom with tub and shower combination, large living and dining area, fully equipped kitchen, terrace with garden view, 2 king-size beds and 1 trudle bed, sleeping maximum 6 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Key West Two-Storey Two-Bedroom Concierge Suites features two bedrooms, two bathrooms, living and dining room with breakfast nook, fully equipped kitchen, dining table for 4, balcony with garden views, 2 king-size beds and 1 trundle bed, sleeping maximum 6 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Key West Oceanview Two-Story Two-Bedroom Butler Suites are expansive 2 bedroom loft suites located in the the Veranda House. These suites feature living room, dining room with breakfast bar to the kitchen, master bedroom located in a loft with high ceiling, master bathroom with an oversized tub and shower, second bedroom on the main floor with second bathroom, two balconies with ocean views, 2 king-size beds plus trundle bed and pull-out sofa bed, sleeping maximum 7 adults or 2 adults and 5 children. These rooms include Beaches Butler Service.

Key West Three-Bedroom Garden View Butler Villas are expansive and spacious villas. The first floor features a living room, day bed with trundle, dining room, breakfast nook, and the first bedroom complete with en-suite bathroom. On the second floor, there are two bedrooms - one with large bathroom with oversized tub, and the other with en-suite bathroom with shower and tub combination. All three bedrooms have 1 king-size bed, and on the third floor there is either an outdoor relaxation area or sunroom, sleeping maximum 8 adults or 2 adults and 6 children. These rooms include Beaches Butler Service.

Key West Oceanview Three-Bedroom Butler Villas are as above, but boast ocean views. These rooms include Beaches Butler Service.

Key West Four-Bedroom Butler Villa Residence features three floors. The ground floor has a full kitchen, living room and dining room, bedroom and bathroom with a combination tub and shower. The firsy floor features the master bedroom, and master bathroom with over-sized jetted soak tub. The third and fourth bedrooms are also on the first and second floors. The three bathrooms have combination tub and showers, and the three bedrooms boast 1 king-size bed, the fourth has either 1 king-size bed or 1 queen-size bed and a pull-out sleeper sofa in the living area, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Key West Oceanview Four-Bedroom Villa are as the Oceanview Three-Bedroom Butler Villas, but have a fourth bedroom with 1 king-size bed, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Key West Beachfront Four-Bedroom Butler Villa Residence with Private Pool are individual homes situated directly on the beach. Each villa has three floors; the ground floor has a full kitchen, fully furnished living room and dining room, bedroom, and bathroom with a combination tub and shower. The first floor boasts the master bedroom and master bathroom with an over-sized jetted soak tub. The third and fourth bedrooms are also on the first floor. The three bathrooms have a combination tub and shower. The third floor boasts a comfortable sunroom or private patio overlooking the beach and Caribbean Sea. Outside there is a large porch, covered dry area and a private pool. With 2 king-size beds, 2 queen-size beds, plus 2 rollaway beds (available on-request), sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Concierge Service inclusions:

• Dedicated Concierge Centre open 7:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
• Preferred check-in with Champagne upon arrival
• In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
• Use of his and hers bathrobes

Butler Service inclusions:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities, plus private car transfers from the airport.

  • Free Wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Beaches Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 24 dining options: Reflections (International; buffet breakfast, lunch and dinner), Arizona’s (Tex Mex; buffet for lunch and à la carte dinner), The Jerk Shack (Jamaican Jerk BBQ, lunch and dinner), Bombay Club (Indian cuisine), Schooners (à la carte breakfast and à la carte seafood dinner), Sapodilla’s (Continental cuisine, adults only), Kimonos (entertaining Teppanyaki, reservations required), Giuseppe’s (Italian; buffet breakfast, lunch and dinner), Le Petit Château (serving traditional French specialities, adults only), Bobby Dee’s (50s-style diner), Café de Paris (French pâtisserie serving pastries, crepes and sandwiches), Bayside (Continental cuisine; open for breakfast, lunch and dinner), Sky Lounge (Key West and Caribbean fusion; open for breakfast for all ages and dinner for adults 16 years and older), Neptunes (Mediterranean seafood; breakfast, lunch and dinner), Soy (selection of sushi and sashimi specialities), Mario’s Restaurant (Italian à la carte breakfast, lunch and dinner), Barefoot by the Sea (fresh seafood; open for breakfast, lunch and dinner), The Cricketer’s Pub (British pub; open for lunch and dinner), Bella Napoli Pizzeria and Dino’s Pizzeria & Grill (gourmet pizza), Mr Mac (an artisan macaroni & cheese truck), Curls & Swirls (an ice cream and milk shake truck). Kids' Grille self-service offering favourites, such as burgers, hot dogs, sandwiches and ice-cream. 15 bars, including a non-alcoholic kids’ bar. Weekly late night chocolate extravaganza with handmade chocolate delights and martinis.

Daily and nightly entertainment with Sesame Street® parades and games for the youngsters, as well as live shows, cocktail parties, theme nights and beach parties for adults.

10 swimming pools including 1 scuba pool and 4 whirlpools. Pirates Island Waterpark with 9 slides, including the brand new Sky Slide, the highest waterslide in Turks & Caicos, surf simulator and aqua play area. Tennis, volleyball, basketball, shuffleboard, billiards and table tennis. Scuba-diving* (free for certified divers, fee applies to others), snorkelling, windsurfing, kayaks, Hobie Cats, paddleboards and aquatrikes. Red Lane® Spa (treatments*) and Red Lane® Fitness Centre. Kids activities: Kids' Camp with Certified Nannies, Caribbean Adventure with Sesame Street®. PADI Seal Team and Bubblemaker scuba programmes* for children over 8 years old and National Geographic scuba programme* for kids over 10 years old. For teens: Liquid at Beaches Nightclub, a disco for under 21s, and Trench Town teen arcade, a chill-out place.

Complimentary WiFi Internet access in all room categories and public areas. Laundry/dry cleaning service*. SnapShots photo shop*. Gift shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights 1 Jan–31 Mar and 16 Apr–18 Dec.

6 nights 1–15 Apr and 19 Dec–31 Dec.

*Denotes local charge.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Please note: Parents/Guardians must take responsibility for confirming that children are competent swimmers and have the capability to take part in the water sports activity.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8654)
  • Very good (2621)
  • Average (875)
  • Poor (389)
  • Terrible (371)
Image of the Tripadvisor rating Wonderful Memories! Truly exceptional

Nov 17, 2019 D0ubleK2 Los Angeles, California

As usual, Beaches exceeded our already great expectations for this year’s vacation! This is our 13th visit here and for this family & friends trip we brought a few newbies and told them you won’t regret it, we’ll have a great time... and Beaches did not disappoint! Every single one of us felt very special. We stayed at the lovely Key West Resort… Read more
As usual, Beaches exceeded our already great expectations for this year’s vacation! This is our 13th visit here and for this family & friends trip we brought a few newbies and told them you won’t regret it, we’ll have a great time... and Beaches did not disappoint! Every single one of us felt very special. We stayed at the lovely Key West Resort and it was fantastic! The restaurants are first rate, the beaches unbelievable, and the snorkeling (a short walk down) so nice with turtles and fishes. Props to GM Jamie and his crew for a smooth operation. To name a few other folks - Patrick and Lordly were great helping to secure different rooms to help accommodate our party; Joely and Lisia were very helpful at the concierge; I always need to have my morning omelettes made by Abdul at Reflections - he's the best; So nice feeling welcome from Fabion and Vernon at the diamonds happy hour; The crew at Soy Sushi with Mercedes is always top-notch - she runs such a great operation with Juliet, Jesse, and Imee. Chef Craig really outdid himself in providing excellent service - and food in our rooms! We missed Chef Colin for this trip, but he left us in great hands. Months later we are still talking about what a great time we had with the newbies. We’re all so happy we decided to celebrate another special birthday occasion (many in our party) at Beaches Turks and Caicos! See you in 2020! Read less
Image of the Tripadvisor rating Love this place

Nov 16, 2019 Cross27

It has been two years since we last visited. However most of the staff which is more like family remembered us by name! We had missed everyone so much and we’re glad to be back. The beach is beautiful as always a lot more waves than usual. Bartenders at the iguana bar Rosa and Ronaldo are amazing. Sophia, feona, Benjamin, the spa ladies… Read more
It has been two years since we last visited. However most of the staff which is more like family remembered us by name! We had missed everyone so much and we’re glad to be back. The beach is beautiful as always a lot more waves than usual. Bartenders at the iguana bar Rosa and Ronaldo are amazing. Sophia, feona, Benjamin, the spa ladies housekeeping was immaculate thank you to everyone. Alla at the tour desk your the best. If your looking for a private boat to do as you wish ask to book with Hans, Peter and Clifton best boat and service you will get!! They take you to the best places for fishing snorkeling relaxing and sun. And of course the person we missed most and is as awesome as always Micheal it was so nice to see you again:) Your one of the reasons we come back. you can’t go wrong with this resort best staff and friendly service, amazing beach, lots of dining choices, and anything you want can be arranged. There is something for everyone. Only one tiny complaint all restaurants should be accessible for families the three best ones are sixteen and up which is not cool considering the cost to come here. Read less
Image of the Tripadvisor rating beaches turks and caicos

Nov 16, 2019 Getaway627031

many thanks for all the staff at Beaches, from groundskeeper, housekeeping ,dinging, bars,hotel staff. You are the reason we have been coming back for 13 years!! i want to thank Marie reception Key west, Sheldon manager Key West , Ketia our housekeeper Key West. Steven manager Sky, Mark our waiter Sky. Jubilant our waitress Sapadillas, Alex our… Read more
many thanks for all the staff at Beaches, from groundskeeper, housekeeping ,dinging, bars,hotel staff. You are the reason we have been coming back for 13 years!! i want to thank Marie reception Key west, Sheldon manager Key West , Ketia our housekeeper Key West. Steven manager Sky, Mark our waiter Sky. Jubilant our waitress Sapadillas, Alex our bar tender Lapetit, of course our friends, Tadane, Travis, Jenboy,Andrew,Rosa,Byron, Judy, Simone, David, Bishop Caroline, and Whitfield. Sheana at the Mac truck, excellant job of girls at tie dye shirts by water park great job.. we can not wait to get back there in Oct.Best Place ever, it is like coming Home!! Read less
Image of the Tripadvisor rating Memories for ever

Nov 15, 2019 rhernandez2501 Miami, Florida

We spent 1 week with wife and little boy (2 years). First of all, it is located in between beautiful beaches. But on top of that, what makes this place amazing, is the huge variety of scenarios you can find in one single resort. Not only in restaurants, each of them with a unique style and food offering from all over the world, but in different… Read more
We spent 1 week with wife and little boy (2 years). First of all, it is located in between beautiful beaches. But on top of that, what makes this place amazing, is the huge variety of scenarios you can find in one single resort. Not only in restaurants, each of them with a unique style and food offering from all over the world, but in different corners you can find: from the large buildings with the most crowded pools, to the quietest villages with hidden pools near the beach. During the evening there’s always something fun to do, either with kids or for adults. The Animation Team is really dedicated and makes every night a special night. And here a special mention to Yenifer from the Animation Team. She made our son to have some special nights and memories he will hardly forget. THANKS! This is a great place that worth the visit. Very oriented to family you will spend days you will not easily forget. Read less
Image of the Tripadvisor rating Keeps on Getting Better

Nov 15, 2019 SeverusAlexander Hopkinton, Massachusetts

My wife and I are frequent all inclusive travelers and have been to all the Sandals and Beaches resorts with Beaches Turks being our favorite. We have visited 4 times previously and this was our 5th stay. We haven't been back to the resort in over 6 years, not because we don't love it there, but because costs were up over 50%. This was our… Read more
My wife and I are frequent all inclusive travelers and have been to all the Sandals and Beaches resorts with Beaches Turks being our favorite. We have visited 4 times previously and this was our 5th stay. We haven't been back to the resort in over 6 years, not because we don't love it there, but because costs were up over 50%. This was our free week (from spending another 70 nights at Sandals resorts). I was a little concerned when we first arrived at the Sandals check-in desk as there was a lot of confusion and the trip to the resort wasn't the best. From the time we arrived though until we left it was an absolutely amazing trip. We were promptly greeted at the new Key West reception area and brought to a fabulous upgraded room. My wife stated that while the room was perfect she had hoped we would be higher up for better view. We were immediately shown two other rooms and allowed to choose what we wanted. Guest Services and the Loyalty Team were both exceptional and made us feel long family coming home. We loved the room and then toured the property to see what had changed. The new Key West area is great and much quieter vibe than the Italian and other areas. We loved the secluded pools and the service at the Bayside was superb. Touring the rest of the property I was amazed at how well the entire property was maintained. Everything was in great condition except the Water Park surprisingly. The slides and tile around the park could use some repair and updating. The beach was as incredible as we remembered it and one of the best in the world. We brought friends with us and it was tough to get them out of the water and off the beach. The water was warm, clear and so beautiful. No weeds, seaweed, or other issues. Just beautiful sand and water. Oh so beautiful. Food was good but was the one area that didn't improve. The lunch buffets were changed in Mario's and not for the better. Dinners were good but we've had better food at the Sandals and other resorts. Staff, just amazing. Any small issues were immediately resolved. The Key West Hotel Manager was also super friendly and helpful. Everyone was great and I can't say enough about how they all valued customers. Scuba Diving was much improved with them being able to stay in the bay more and the dive masters were very helpful. We routinely saw sharks, rays, turtles and even JoJo the local dolphin joined us on a couple of dives. If you are thinking of staying here, don't worry about anything but the price. If you can afford it this is an amazing property to stay at. Please keep in mind that no resort is as good as the tv ads or marketing materials make it. Beaches Turks is beautiful with great service but don't expect the Four Seasons (because this is still an all inclusive resort). Have reasonable expectations, some patience, and just enjoy the beautiful beach and fine service. You'll have a GREAT time. We did. Read less