Alexandra Resort

Providenciales, Turks and Caicos Islands

Virgin rating

The hotel

Located on a long stretch of beautiful Grace Bay Beach, the Alexandra Resort is the perfect spot on the sand for all types of traveller. With a generous all-inclusive offering, spacious accommodation and friendly, personal service, you’ll be unwinding in comfort from the moment you step into the resort. The stunning grounds are lined with palm trees and bright tropical flowers, with a large lagoon-style pool that’s perfect for taking a dip and admiring your surroundings. Little ones are catered for with complimentary access to the Kids Club, whilst you relax on the beach, unwind in the spa, or enjoy the complimentary non-motorised water sports that are on offer. Come dinner time, there’s plenty of exciting options to indulge in, whether it’s fresh seafood on the seafront at Fish Deck, or a meal served on a hot stone at Black Rock Grill – and what’s more, you’ll also have access to the dining options at sister resort Blue Haven, with a complimentary shuttle to take you between the two.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Families
  • Bar
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on Grace Bay Beach on Providenciales. Transfer time from airport: approximately 15 minutes.

Hotel information

All studios and suites feature a balcony or terrace, air conditioning and ceiling fans, flat screen TV with US and international channels, laptop-size safe and a kitchenette equipped with a microwave, small refrigerator, sink and small appliances, iron and ironing board. Garden Studios feature views of the pool or garden, bathroom with shower, and 1 king-size bed, sleeping maximum 2 people.


All Inclusive: inclusive of all meals at any of the resort’s restaurants. Unlimited domestic and premium beverages at any of the resort's restaurants, bar and swim up pool bar. All taxes and service charges. In-room fridge stocked with water, soft drinks and beer. 24-hour snack stations. All Inclusive access to sister resort Blue Haven (dinner reservations required) with a complimentary shuttle between the two resorts. Complimentary Kids Club and Fun Pals programme. Complimentary WiFi throughout the resort. Free use of non-motorised water sports including water trampoline, snorkelling, kayaks, sail boats and stand up paddle boards. 24-hour fitness room. All Inclusive does not include room service, retail store purchases, spa treatments or massages, motorised water sports, diving, airport transfers or tours.

Oceanfront Studios feature ocean views, facing Grace Bay. With a shower in the bathroom, and 1 king-size bed sleeping maximum 2 people.

Deluxe Oceanfront Studios with views over Grace Bay. Feature a balcony or terrace and have 1 king-size bed, a kitchenette with small refrigerator and microwave and a bathroom with a shower. Sleeps a maximum of 2 adults.

One Bedroom Garden Suites feature garden or pool views, as well as a master bedroom with 1 king or 1 queen-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. The living room comes with a queen sleeper sofa, ½ bathroom and a second flat screen TV. Sleeping maximum 4 people.

One Bedroom Oceanfront Suites feature ocean views facing Grace Bay, as well as a master bedroom with 1 king-size bed, flat screen TV and a full en-suite bathroom with tub and shower. The living room comes with a queen sleeper sofa and a second flat screen TV. Sleeping maximum 4 people.

Deluxe One Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom has 1 king-size bed, flat-screen TV and full en-suite bathroom with a shower. This room also features a separate living area with a queen sleeper sofa. Sleeps a maximum of 4 people. 

Two Bedroom Oceanview Suites feature balconies with partial ocean views, and views of the pool and gardens. The master bedroom comes with a king or queen-size bed, flat screen TV and a full en-suite bathroom with separate tub and shower. The second bedroom offers a king or a queen bed, flat screen TV and a full bathroom with separate tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Two Bedroom Oceanfront Suites feature balconies or terraces with direct ocean views facing Grace Bay. The master bedroom comes with a king bed, flat screen TV and a full en-suite bathroom with tub and shower. The second bedroom offers 2 twin beds that can be converted to a king bed, flat screen TV and a bathroom with tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Deluxe Two Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom comes with a king-size bed, flat-screen TV and a full en-suite bathroom with shower. The second bedroom offers 2 double beds and a bathroom with shower. The suite also features a separate living area with a queen-sized sleeper sofa and a small bathroom. Sleeps a maximum of 6 people. 

Four Bedroom Oceanfront Penthouse Suites have expansive views over Grace Bay. There are two master bedrooms, each with a king-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. Two additional bedrooms each offering two twin beds that can be converted to king beds, flat screen TV and a bathroom with shower only. One large living room featuring 2 queen sleeper sofas, ½ bathroom and a flat screen TV. Sleeping maximum 12 people.

Black Rock Grill (al fresco a la carte evening dining), Asú (casual buffet restaurant by the pool with indoor and outdoor seaing), Fish Deck (beachfront dining with a variety of fresh seafood and a la carte options), Dragon Orchid Sushi (a la carte serving sushi and Asian small plates, open for dinner), Food Truck Stop (consisting of 3 food trucks, offering cocktails and blended drinks. Tacos and Ceviche, and BBQ fare). Rumba Beach Bar, Swim-Up Pool Bar, and Coconut Bar. Use of restaurants and bars at sister resort, Blue Haven.

Large lagoon-style swimming pool. All Inclusive water sports activities, including stand up paddle boarding, kayaking, hobie cats, and use of snorkel gear. Additional activities (including sailing lessons and boat rides) are available at an additional cost. Provo Golf Club* located a 10-minute drive from the resort. Shopping boutique. The Elevate Spa* (treatments including massages, facials, body treatments and nail services). Caicos Dream Tours*. Kids club. Exercise room.

Complimentary WiFi throughout the resort. Complimentary shuttle to and from sister resort Blue Haven. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2175)
  • Very good (952)
  • Average (296)
  • Poor (146)
  • Terrible (126)
Image of the Tripadvisor rating Great experience!

Apr 12, 2024 Nicole G

My family went away for 6 nights and it was an amazing time!! The staff was so friendly & welcoming and the property was a perfect size and not overwhelming. We had a 2 bedroom suite that was pool/partial ocean-view with an amazing large balcony. Shout out to Kimron, Rhazzor, Lettuce, Barbie, Farar, Judy ann and Suresh for making our time so fun!… Read more
My family went away for 6 nights and it was an amazing time!! The staff was so friendly & welcoming and the property was a perfect size and not overwhelming. We had a 2 bedroom suite that was pool/partial ocean-view with an amazing large balcony. Shout out to Kimron, Rhazzor, Lettuce, Barbie, Farar, Judy ann and Suresh for making our time so fun! It was also my Dads birthday and everyone took on the celebrating to another fun level! Also Vinod the GM couldn’t be NICER! So personable to everyone on the property. We also had the chance to shuttle back and forth to the sister hotel, Blue Haven so it was great to have another beautiful resort to see/utilize with this all inclusive package. Read less
Image of the Tripadvisor rating Excellent facilities made even better by the excellent staff!

Apr 11, 2024 TurteD Marin, California

The resort is excellent, with lots of things to do and plenty of good food options. What makes it super special however, is the staff. It would be hard to name all the people, and really there wasn't anyone that wasn't nice. Just a few stand outs in the food service would be Marjorie, Ricar, JudyAnn, Rose and Michael. They each went out of their… Read more
The resort is excellent, with lots of things to do and plenty of good food options. What makes it super special however, is the staff. It would be hard to name all the people, and really there wasn't anyone that wasn't nice. Just a few stand outs in the food service would be Marjorie, Ricar, JudyAnn, Rose and Michael. They each went out of their way to make our trip the best, remembering our special requests like no onions! In customer service, Pricila was a rock star and really made sure we were satisfied. I am embarrassed that I cannot remember our housekeepers name but she was amazing. We loved using the sailboats and the kayaks they provide, and just hanging on the beach in between our island excursions. They always make sure there are plenty of lounge chairs and umbrellas on the beach. It also was nice to go between the two resorts using their shuttle service. Disliked · The only sugar free soda they have is Coke, and that has a lot of caffeine. It would be lovely if they had sugar free Ginger Ale for those of us that have to watch our sugar and caffeine intake. Also, the included wine selection was very limited - maybe add a Sauvignon Blanc and a Pinot Noir to the mix. It would be cool if there was one shuttle stop in the downtown area so you could visit the shops easily. Read less
Image of the Tripadvisor rating Amazing resort with great employees - tips in review

Apr 9, 2024 838sarathc Princeton, New Jersey

We stayed in Alexandra resort for 7 nights during our spring break in March. We LOVED our experience there - yes the beach and water activities are great, food and drinks are great, our suite was awesome (Deluxe Oceanfront Suite) but it is the people who work there that made our stay memorable. Shout out to the following: 1. Judyann - Best… Read more
We stayed in Alexandra resort for 7 nights during our spring break in March. We LOVED our experience there - yes the beach and water activities are great, food and drinks are great, our suite was awesome (Deluxe Oceanfront Suite) but it is the people who work there that made our stay memorable. Shout out to the following: 1. Judyann - Best waitress ever! Our kids fell in love with her kindness - she went above and beyond in making sure our kids got good vegetarian meals. She even got them local coconuts and a local fruit (pomegranate) from her home. Amazing human being! 2. Sylvia - The food lady by the beach. Most flavorful food - a lot of people did not know about her food stall. A day on the beach with drinks from their beach side bar and food from Sylvia. Can’t get any better than this. 3. Corey - young man from St Lucia at the water sports station. He was so friendly and took us out on a small catamaran sailboat. Dont miss this activity - it is free and Cory will take you out on a guided tour if you don’t know sailing. 4. Skyler (bartender), the lady who books tours (don’t recall her name) by ASU were awesome too. 5. Suresh, Justin from the fish deck - amazing guys. They made an Indian food item for my wife. We met the general manager who was super friendly and introduced his family to us. He does something right to have employees like that. Some tips for people going to this resort for the first time: 1. You can book all activities from the resort and they’ll pick you up right from the beach (we did parasailing, snorkeling, banana boating everything from the beach). 2. Don’t miss Sylvia’sfood if you love Jamaican flavors. Her stall is right behind the beach bar 3. ASU buffets were great, breakfasts were awesome too. Fish deck and Black stone were great as well. Read less
Image of the Tripadvisor rating Great Customer Service

Apr 9, 2024 702marivid Boston, Massachusetts

This was our first time to the island. Ricar provided great service to the guests and assured that the sun would come out on the most cloudy days. The restaurants where you had to make reservations in advanced were highly recommended. Black Rock was our favorite of the three.
Image of the Tripadvisor rating A good stay but a couple of points to mention!

Apr 9, 2024 Zk1234

Overall we enjoyed our time at Alexandra resort, the rooms were fabulous, the location was amazing. Also the entertainment team particularly Rhazzor & Lettuce were incredibly friendly! Unfortunately, the food and restaurant choice wasn’t the best , often restaurants closed every night and not much choice for lunch time or breakfast. The buffet… Read more
Overall we enjoyed our time at Alexandra resort, the rooms were fabulous, the location was amazing. Also the entertainment team particularly Rhazzor & Lettuce were incredibly friendly! Unfortunately, the food and restaurant choice wasn’t the best , often restaurants closed every night and not much choice for lunch time or breakfast. The buffet too was very limited when it was open. A lot of the staff ( not all) did not seem very happy most of the time despite trying to be friendly, happy & grateful always. One of our family also had crutches due to a knee replacement and unfortunately there was not much support for this, when we checked out we had. 4 suitcases we had to drag from one side of the resort to the other side because we were told the bell boys don’t start until 9am and we had to leave earlier than this. The cleanliness could’ve had been a bit better around the resort & the pool was a bit dated. Read less