Ports of Call Resort

Providenciales, Turks and Caicos Islands

Virgin rating

Standard Room
Garden View
Pool View
Pool View
Deluxe Pool View Walkout Terrace
Deluxe Pool View Balcony
Poolside Bar
Standard Room
Garden View
Pool View
Pool View
Deluxe Pool View Walkout Terrace
Deluxe Pool View Balcony
Poolside Bar

The hotel

Located within the beautiful Grace Bay Area on Providenciales, Ports of Call Resort boasts tropical outdoor facilities and designated beach access to the world’s number 1 rated beach, Grace Bay Beach. Complete with beach attendants to welcome you, pick your spot on the heavenly sand and make use of the complimentary beach chairs, stand-up paddle boards and kayaks. When the sun begins to set, you can start thinking about cocktail o’clock - we hear Skull Rock has some of the tastiest cocktails going, which is handy for you as it’s located right next door. Another big perk is the shopping plaza, offering dining experiences to satisfy every taste and budget.

Amenities

  • Kayaking
  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Close to Beach

Where is it

Located in the heart of Grace Bay, with only a 3-minute walk to Grace Bay Beach (a shuttle service is also available). Transfer time from the airport: 15 minutes.

Hotel information

98 rooms. All with a seating area, full-size sofa, two chairs, activity desk, flat-screen TV, WiFi, mini-fridge, tea/coffee-making facilities and safe. Studio Rooms are located on all floors, with 1 king-size bed, sleeping maximum 2 adults.

Garden View rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Pool View rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Pool View rooms are located on floors 2-3 and offer a furnished balcony that overlooks the pool, and 1 king-size bed, sleeping maximum 2 adults.

Deluxe Pool Walkout Terrace rooms are also available.

Breakfast room. Poolside bar and lounge. Access to restaurants and bars at The Shops of Ports of Call; Skull Rock (Mexican restaurant on the ground floor in the Shops of Ports of Call, open all day). Cielo (upscale Mediterranean menu, dinner only). Tribe (bakery with Grab and Go menu, all day breakfast and lunch). Sweetfix coffee shop. Giggles (ice cream shop).

Pool and hot tub. Small children’s play pool. Spa*. Fitness centre. Table tennis. Complimentary use of beach chairs, umbrellas, stand up paddle boards and kayaks on the beach. Children’s playground.

A shuttle runs each hour to Grace Bay Beach. WiFi is available in rooms and the lobby/pool area. Microwaves and barbecues are available in common spaces for guests to use.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1040)
  • Very good (566)
  • Average (163)
  • Poor (49)
  • Terrible (43)
Image of the Tripadvisor rating Great location- good bang for the buck

Jul 22, 2024 Companion821417

Best bang for the buck in Grace Bay. Beach was great, but it was about 100yds from the hotel (I believe there is a shuttle - but only saw it once). Rooms are clean and newly appointed. Pool area is great. Only one note for maintenance - we had a ground floor pool side room, which was great - however the air conditioning units from all of the rooms… Read more
Best bang for the buck in Grace Bay. Beach was great, but it was about 100yds from the hotel (I believe there is a shuttle - but only saw it once). Rooms are clean and newly appointed. Pool area is great. Only one note for maintenance - we had a ground floor pool side room, which was great - however the air conditioning units from all of the rooms above leaked down onto the patio area, so it was always wet and wasn’t really a usable area. A little gutter above the door would go a long way to making the area usable. Read less
Image of the Tripadvisor rating Great family vacation

Jul 22, 2024 Ryan F

Affordable and close to everything! Staff very nice and helpful - property has everything that one might need and includes a perfect continental breakfast. The shops and restaurants are a close walk from the property and the beach at Grace Cay is perfect.
Image of the Tripadvisor rating Amazing experience!!

Jul 22, 2024 Cierra L

We stayed at Port of call. It was an amazing experience. It’s a two minute walk from the beach. They have a beautiful pool and nice rooms for an affordable price. One of the best parts was associate who works there, Justin. He Set up the beach for us every morning, provided free transport to and from the beach from the hotel and set up amazing… Read more
We stayed at Port of call. It was an amazing experience. It’s a two minute walk from the beach. They have a beautiful pool and nice rooms for an affordable price. One of the best parts was associate who works there, Justin. He Set up the beach for us every morning, provided free transport to and from the beach from the hotel and set up amazing water experiences for us all along the island. I will definitely be back! Thanks Justin! Read less
Image of the Tripadvisor rating If you’re looking for just a room close to the beach in a great location

Jul 20, 2024 Seth G

Rooms are nice. The common areas need a major upgrade. The video of resort is not the same in person besides the rooms. Those are nice. First thing I noticed when we walked in was the welcome mat. It looked like it was 20 years old and dirty. Not a good first impression. They did change it one day with another dirty one. Staff was nice. Some… Read more
Rooms are nice. The common areas need a major upgrade. The video of resort is not the same in person besides the rooms. Those are nice. First thing I noticed when we walked in was the welcome mat. It looked like it was 20 years old and dirty. Not a good first impression. They did change it one day with another dirty one. Staff was nice. Some updated landscaping would also help change the appearance in the common areas and on the outside of the hotel. Pool area is similar to an older hotel pool area. Hot tub is ancient . Ping pong and pool tables are old. Hammock had a hole in it. Beach access is close and easy but it is the public access point as well. So sometimes pretty busy but not bad at all and of course the beach was great. They did have paddle boards and kayaks free to use. And the chairs and umbrellas were good to have. Overall I would recommend someone to stay there if they just needed a nice clean room to stay, close to the beach, for a very good price in a very popular area. Conveniently located. Read less
Image of the Tripadvisor rating Horribly disappointing

Jul 17, 2024 Kelsey R

I first want to say that I was very disappointed in my stay…we got to the hotel and the room had such a moldy odor. It was so bad that we went to the grocery store and got air freshener spray. The air was not cold. Our room would never go below 74-75 degrees. Our room had iced cold water?! I spoke to the front desk and they were helpful and said… Read more
I first want to say that I was very disappointed in my stay…we got to the hotel and the room had such a moldy odor. It was so bad that we went to the grocery store and got air freshener spray. The air was not cold. Our room would never go below 74-75 degrees. Our room had iced cold water?! I spoke to the front desk and they were helpful and said they will have maintenance fix it but then the hot water only last for a few days after they fixed it.. I was so upset. The first two nights of staying here the fire alarm went off on the second floor at 4 a.m. ridiculous? 2 nights in a row at the same time both nights?! I wanted to leave this “resort” so bad but nothing else was available since it was 4th of July week. The breakfast area was not well cleaned so we didn’t even try the free breakfast. As far as the beach goes there was so much trash right by the beach chairs that are provided for the port of call guests. It was absolutely so gross the smell was horrible when you were sitting on the beach since it was right behind us. The chairs are pretty much first come first serve and if you get there after 10 am you are screwed from having a chance to sit close to the water to hear the waves. I was so upset the whole trip just because my boyfriend and I wanted to relax but we actually COULD NOT due the room issues and the beach chairs/area being so gross and loud. One other thing that was so ridiculous was that POC provides you with these chairs and umbrellas but our umbrella was broke bc of the wind that day and we asked them to give us another one and he said I can’t? It was the weirdest/rude thing. I actually felt so uncomfortable staying at this resort because I felt like I could have enjoyed a lake trip back in GA more than I did on this trip. Fr don’t stay here! Take it from me! Read less