Windsong On the Reef

Providenciales, Turks and Caicos Islands

Virgin rating

Jojo's
One Bedroom Oceanfront Suite
One Bedroom Bungalow
One Bedroom Oceanfront Suite
Studio
Two Bedroom Oceanfront Deluxe Suite
One Bedroom Bungalow
2 Bedroom Penthouse Suite
One Bedroom Penthouse Suite
One Bedroom Oceanfront Suite
Penthouse Suite Rooftop Terrace
One Bedroom Suite
Penthouse Suite
One Bedroom Junior Suite
Jojo's
One Bedroom Oceanfront Suite
One Bedroom Bungalow
One Bedroom Oceanfront Suite
Studio
Two Bedroom Oceanfront Deluxe Suite
One Bedroom Bungalow
2 Bedroom Penthouse Suite
One Bedroom Penthouse Suite
One Bedroom Oceanfront Suite
Penthouse Suite Rooftop Terrace
One Bedroom Suite
Penthouse Suite
One Bedroom Junior Suite

The hotel

Relaxation and tranquility is what you’ll find at this laidback boutique hotel on the golden shores of Grace Bay. But the resort’s major highlight is the spectacular coral reef just 20 yards from the shore – perfect for both experienced and novice divers alike. It’s not just snorkelling you can enjoy at the Windsong, there’s a range of complimentary activities on offer including kayaks, glass bottom boats, and bicycle rental for you to get out and explore the surrounding areas, both on land and sea! Many of the room types have kitchenettes or even fully equipped kitchens so you can cook up a storm for the family. But if you fancy a bit less work, Dune offers beachfront dining with fresh dishes cooked to perfection. After dinner enjoy a cocktail under the stars in the hotels outdoor seating area and savour that warm weather.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Kayaking
  • Sailing
  • Snorkelling
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

Located on 435 feet of Grace Bay Beach on Providenciales island, Turks and Caicos. Transfer time from airport: 15 minutes.

Hotel information

77 beautifully appointed rooms, all with air-conditioning, safe, 32” LCD TV, hair dryer, microwave, fridge, tea/coffee-making facilities, iron and ironing board, bathroom amenities, robes and slippers. Studio Suites are 300 sq ft and feature a dining/seating area, kitchenette and resort views, with either 1 queen-size bed or twin beds, sleeping maximum 2 people. 

One Bedroom Bungalows are 700 sq ft in size and surround the courtyard pool and hot tub, offering privacy. These rooms are open plan with a fully equipped kitchen, washer/dryer, living room with queen-size sleeper sofa, small balcony with resort views, and master bedroom with 1 king-size bed, sleeping maximum 4 people.

One Bedroom Junior Suites are 650 sq ft in size and located on the second floor, featuring a fully equipped galley kitchen, washer/dryer, living/dining area with sleeper sofa, balcony offering resort views, and master bedroom with 1 king-size bed, sleeping maximum 4 people.

One Bedroom Suites are 654 sq ft in size, featuring an open concept living room, dining area and kitchen with sleeper sofa, washer/dryer, and master bedroom with 1 king-size bed, sleeping maximum 4 people.

One Bedroom Lanai Bungalows are 922 sq ft in size, featuring a patio with BBQ grill, dining level fire pit, fully equipped kitchen, living room with sleeper sofa, washer/dryer, separate bath and shower, and master bedroom with 1 king-size bed, sleeping maximum 4 people. 

One Bedroom Oceanfront Suites are 1600 sq ft in size, offering views of Grace Bay from the private terrace. These suites feature a fully equipped kitchen, dining bar, living room with sleeper sofa, powder room, washer/dryer, and master bedroom with 1 king-size bed, sleeping maximum 4 people.

Two Bedroom Lanai Bungalows are 922 sq ft in size, featuring a patio with BBQ grill, dining level fire pit, fully equipped kitchen, living room with sleeper sofa, washer/dryer, separate bath and shower, master bedroom with 1 king-size bed, and second bedroom with either twin beds or a twin over a bunk bed, sleeping maximum 6 people.

Two Bedroom Oceanfront Suites are 1608 sq ft in size, offering views of Grace Bay from the wraparound terrace. These suites feature a fully equipped kitchen, dining bar, living room with sleeper sofa, powder room, washer/dryer, master bedroom with king-size bed, and second bedroom with twin beds, sleeping maximum 6 people. 

Two Bedroom Deluxe Oceanfront Suites are 1968 sq ft in size, and offer the same amenities as a Two Bedroom Oceanfront Suite, with the addition of an extra kitchenette for the second bedroom.

Two Bedroom Oceanfront Penthouse Suites are 3900 sq ft in size, offering unparalleled views from the rooftop terrace, which has an outdoor kitchen/dining area, BBQ grill, lounge seating, and jacuzzi. The suite features a fully equipped gourmet kitchen, living room opening onto an oceanfront terrace, master bedroom with 1 king-size bed, two bathrooms, a second kitchenette, and second bedroom with either 1 queen-size bed or twin beds, sleeping maximum 6 people.

Dune (beachside dining, open for all-day dining). Jojo’s Poolside Café (casual all-day dining). Veranda (coffee bar). Stargazer (outdoor bar). 

2 swimming pools. 24-hour fitness centre. Drift Spa*. Paddle boarding. Hobie cat sailing. Kayaking. Glass bottom boats. Floating hammocks. Snorkelling. Bicycle rental. 

Complimentary WiFi access. Complimentary butler service. Laundry service. Free parking. Gift shop. Room service*. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1775)
  • Very good (407)
  • Average (83)
  • Poor (30)
  • Terrible (18)
Image of the Tripadvisor rating Beyond Expectations

Jul 19, 2024 Kimberly F

This was our first time in Turks & Caicos and we booked the Windsong based on a recommendation from friends. We were pleased to discover it was everything they said and then some! The staff was friendly, the room was incredible, the beach was spectacular. The room includes a daily breakfast which was much better than a typical continental… Read more
This was our first time in Turks & Caicos and we booked the Windsong based on a recommendation from friends. We were pleased to discover it was everything they said and then some! The staff was friendly, the room was incredible, the beach was spectacular. The room includes a daily breakfast which was much better than a typical continental breakfast. It includes several fresh options and is served by accommodating staff. The beach was pristine and there's a reef area for snorkeling right outside the hotel. This was not an all-inclusive experience which for us made it much more pleasant and personal. The food (and drinks) at the 2 on-site restaurants was excellent and probably much better than you would get with an all inclusive package. The general manager (Annette) walked around the property daily to ensure all guests were happy and taken care of. We were impressed by all the wait staff and bartenders, especially Youvline, Angenie, Marcson, who went out of their way to make us feel like family. The concierges Khalil and Garey were friendly, knowledgeable and quick to assist with all our needs. We just left last week and are already looking forward to our next trip back to the Windsong. Read less
Image of the Tripadvisor rating Both good and bad

Jul 19, 2024 Brian K

There were distinct pros and cons at this place. Nice property and it was in a good location. Rooms were really nice and the cleaning staff was amazing. Probably the best room we have stayed at in the Caribbean. Front desk staff was wonderful and Khalil and Garry the Butlers were awesome! Overall the pools and lawn chairs were great! Now the bad… Read more
There were distinct pros and cons at this place. Nice property and it was in a good location. Rooms were really nice and the cleaning staff was amazing. Probably the best room we have stayed at in the Caribbean. Front desk staff was wonderful and Khalil and Garry the Butlers were awesome! Overall the pools and lawn chairs were great! Now the bad stuff. The restaurant (they only have one) was bad on a lot of different fronts but most prominent was the service. It was extremely bad. Often for breakfast you would have to go ask for service as they ran around ignoring you. Most of the time they felt very “put off” by being there and generally were not very friendly. Another review said food takes 50 minutes to get and I would agree (this includes the continental breakfast). Amazing how poorly the restaurant is run given all of the other good things as it relates to the resort. The only other negative is that they do seem to want to blow all the leaves at 7:30 every morning. I understand that it needs to be done but timing may be a little bit off for a vacation resort. Overall the place was nice but with the staff being very hit or miss outside of the front desk and housekeeping might very well prevent us from visiting this resort again. Read less
Image of the Tripadvisor rating Average Rating - Great Location, but Poor Service

Jul 16, 2024 Ruska G

Average Rating - Great Location, but Poor Service I'm giving this hotel an average rating because of its fantastic location and clean rooms. However, the service was a major letdown. The restaurant staff was slow, lazy, and sloppy, which was disappointing. Unfortunately, we had two instances where the cafe personnel lied to us about what could… Read more
Average Rating - Great Location, but Poor Service I'm giving this hotel an average rating because of its fantastic location and clean rooms. However, the service was a major letdown. The restaurant staff was slow, lazy, and sloppy, which was disappointing. Unfortunately, we had two instances where the cafe personnel lied to us about what could be ordered in the cafe versus the restaurant. The food was also overpriced, and the continental breakfast was subpar. Despite paying a premium price, we didn't feel like we got our money's worth due to the poor service. However, I want to emphasize that the location is great, and the hotel is very clean. It's a shame that the personnel didn't match the same standards. Pros: Great location, clean rooms Cons: Poor service, overpriced food, bad continental breakfast, dishonest cafe personnel Read less
Image of the Tripadvisor rating Wonderful Vacation

Jul 14, 2024 L3665BSandreas

We had the best week at Windsong. The accommodations were roomy and clean (2 bedroom ocean front). Our place had a kitchen, washer and dryer, and large balcony. The staff were friendly and attentive. The snorkeling was wonderful and is located right off Windsong's beach. Great for families. Highly recommend. Would stay here again.
Image of the Tripadvisor rating PROS and CONS of the Windsong On the Reef Hotel

Jul 8, 2024 Kasia J Frisco, Texas

Great location! We just left the Windsong and had a nice time. Here are the pros and cons we experienced as a family of 6. PROS: Location - Reef is right in front of hotel with tons of sea life! Beach - Absolutely beautiful Rooms - Huge with plenty of space and modern (stayed in 2 bedroom ocean front) Front Desk Staff - Very nice and… Read more
Great location! We just left the Windsong and had a nice time. Here are the pros and cons we experienced as a family of 6. PROS: Location - Reef is right in front of hotel with tons of sea life! Beach - Absolutely beautiful Rooms - Huge with plenty of space and modern (stayed in 2 bedroom ocean front) Front Desk Staff - Very nice and accommodating Cleaning Service - Amazing, rooms had morning and turn down service CONS: Construction - Room was next to it, last 3 days extremely loud with saws and cranes. They did offer us a food credit which was appreciated but would not stay that close ever again. Staff - Some friendly others off put and somewhat rude like the towel service. Service - Expect to wait 50 minutes for food no matter what you order. Kids will be starving. We had to bug the waitress after waiting 17 minutes for our water in the humid heat. She totally forgot. Lawn Service - Loud while people are trying to tan at 11:00am they are using blowers around the guests. We had a wonderful time and the snorkling was amazing! May consider an alternative next time mostly because of the noise and long waits to get any kind of food for the kids. Read less