Harbour Grand Kowloon

Hong Kong, Far East

Virgin rating

The hotel

One of Kowloon’s finest hotels, offering unrivalled views of Victoria Harbour, Harbour Grand Kowloon is a deluxe hotel conveniently located on the Kowloon waterfront. Just a few steps from MTR Whampoa Station and eight minutes to Tsimshatsui by complimentary hotel shuttle bus this hotel is situated in an ideal location. Most of the rooms in Harbour Grand Kowloon including 360 brand new Tower rooms and suites, boast wonderful views of the waterfront, making your stay here extra special. Particularly intriguing is the rooftop swimming pool with its famous glass walls – grab a lounger and watch people frolic above and below water! Highly recommended is the Harbour Club Lounge – a private lounge serving complimentary drinks, breakfast, afternoon tea and evening refreshments as well as personalised check-in and late check-out, ideal if your flight home is later in the day. For wining and dining, Waterfront Bar & Terrace is one of the coolest places in town, with happy hour offers and live broadcast of English Premier League according to the broadcasting schedule, ensuring a lively, toe-tapping atmosphere.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the Kowloon waterfront overlooking Victoria Harbour, the hotel is just a few steps from Exit D2 of the new MTR Whampoa Station and conveniently located next to Hunghom Ferry Pier. Transfer time from Hong Kong Airport: 45 minutes.

Hotel information

Over 900 rooms and suites. All of which are air-conditioned with temperature control, satellite TV, telephone, complimentary WiFi access* (up to two devices per room), mini-bar*, tea/coffee maker, safe, hairdryer, iron and board (on request). Courtview Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Tower Cityview Rooms and Tower Harbourview Rooms with 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child.

 

Harbourview Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Courtview Rooms offer exclusive Harbour Club privileges, with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Harbourview Rooms offer offer exclusive Harbour Club privileges, with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children.

Harbour Club Benefits:

  • Breakfast, afternoon tea and evening refreshments
  • Pressing of one suit or dress daily
  • Personalised check in and express check out
  • Late check out till 3:00pm (subject to availability)
  • 10% discount at selected hotel restaurants
  • Use of meeting room at 3/F Business Centre for 2-hours per room per visit (subject to availability)

5 gourmet restaurants: The Promenade (International buffet), Waterfront Bar and Terrace (European delights), Robatayaki ( Japanese barbecue), Harbour Grill (fine dining grill), Corner Café ( homemade pastries and coffee). Certified Halal food (advance order is required). Rooftop swimming pool, pool bar, whirlpool. Spa* . 24-hour fitness centre with sauna and steam bath. Babysitting* (on request). Laundry/dry-cleaning service*. 24-hour reception. Year-round Very Important Kids Programme with personalised check in and amenities for little guests. Complimentary WiFi access (up to two devices per room). Complimentary shuttle bus service every 20 minutes to Tsimshatsui.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2062)
  • Very good (1229)
  • Average (319)
  • Poor (91)
  • Terrible (65)
Image of the Tripadvisor rating Reservation’s Customer Service was Horrible!

May 24, 2022 poonster4 Lille, France

Had a TERRIBLE experience with their reservation manager, Karman. She was sarcastic and rude!! Is this suppose to be a 4 star hotel??? Everyone knows that a good quality hotel is all about the SERVICE! And this so called manager has perhaps forgotten All About manners and HOSPITALITY! I wanted to get a clear understanding for my reservation and… Read more
Had a TERRIBLE experience with their reservation manager, Karman. She was sarcastic and rude!! Is this suppose to be a 4 star hotel??? Everyone knows that a good quality hotel is all about the SERVICE! And this so called manager has perhaps forgotten All About manners and HOSPITALITY! I wanted to get a clear understanding for my reservation and her response and the tone that she used was so rude & sarcastic! She didn’t have the patience to answer my questions and just wanted to end the call as quickly as possible! This hotel should ensure that All levels of employees are properly trained in Hospitality! Read less
Image of the Tripadvisor rating Stay away if internet is important to you

Apr 28, 2022 productpolice

I think tripadvisor should change the amenity 'free high speed internet' into 'free LOW speed internet'. In the evening internet is near not usable. Maybe open simple web pages without too many images. Videocalling, streaming (Netflix, Twitch, Youtube, etc) is like a buffering fest. Uploading files... Keep dreaming. Around 8Mbps in 2022... 8Mbps… Read more
I think tripadvisor should change the amenity 'free high speed internet' into 'free LOW speed internet'. In the evening internet is near not usable. Maybe open simple web pages without too many images. Videocalling, streaming (Netflix, Twitch, Youtube, etc) is like a buffering fest. Uploading files... Keep dreaming. Around 8Mbps in 2022... 8Mbps should be enough in theory, but with so many devices connected to the internet... I think management needs to talk to the IT guy or internet provider. XD The rest of the hotel is nice. Maybe stay here only if you are living in HK with an unlimited data plan or if you don't need internet at all. Read less
Image of the Tripadvisor rating Average birthday staycay

Jan 10, 2022 mayainhk Hong Kong, China

Booked the a staycay to celebrate my mums birthday here with my sister with the lounge club access and lunch buffet the next day. The lounge access the food and drinks was very average nothing too special, no view on the club lounge floor. The room itself was very ok very out of date compared to other newer hotels with the same price. We… Read more
Booked the a staycay to celebrate my mums birthday here with my sister with the lounge club access and lunch buffet the next day. The lounge access the food and drinks was very average nothing too special, no view on the club lounge floor. The room itself was very ok very out of date compared to other newer hotels with the same price. We disclosed this was a birthday celebrations, and the room was booked for 3. There was no complimentary anything when we got into the room and the room was set up only for 2. However after about 9pm they had said that they will provide complimentary cake which arrived at 10PM and the cake was average. It was raining very heavy when we tried to go into the pool but we cant as it was closed, the pool however "looked"amazing not sure what the reality is though. it was ok nothing too impressive . They had tea on the buffet but they labeled it as apple juice.. I guess the colour looks the same \o/ so tbh attention to detail is therefore lacking in this hotel. Read less
Image of the Tripadvisor rating Value for Money, Staycation with your family

Sep 27, 2021 LsmJanet Hong Kong, China

Staff are attentive and courteous since we stepped in the premises. Exceptional customer services from Bell to Club Floor, Coffee Shop and Fitness Centre. We spent a weekend (StayVacation ) with senior in this hotel, all are in order. Recommend.
Image of the Tripadvisor rating Not too bad, really wanted to like it

Aug 5, 2021 snowl933 Munich, Germany

Large, stylish, well furnished room with seemingly recent renovation/upgrades. Great view of the harbour and Hung Hom on the opposite side. Generous management sent us a bottle of Shiraz when they found out it was our anniversary. Breakfast definitely needs improvement and dining outlets could use an overhaul in presentation. Overall experience… Read more
Large, stylish, well furnished room with seemingly recent renovation/upgrades. Great view of the harbour and Hung Hom on the opposite side. Generous management sent us a bottle of Shiraz when they found out it was our anniversary. Breakfast definitely needs improvement and dining outlets could use an overhaul in presentation. Overall experience and quality gives the impression that the hotel is still stuck in the mid-2000s. Maybe hospitality just will never be Li Ka Shing's main income earner, but there is great unrealised potential in this hotel group. Read less