Island Shangri-La Hong Kong

Hong Kong, Far East

Virgin rating

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3438)
  • Very good (510)
  • Average (103)
  • Poor (45)
  • Terrible (44)
Image of the Tripadvisor rating Excellent and Memorable Stay for the celebration of Birthday with my little Kid

Jul 4, 2022 eddiengho2000

It is an excellent and memorable stay with my wife to celebrate the birthday for my little kid. I will give Five Stars for the quality of services and facilities provided by Island Shangri-la and compared with the same grading hotels in Hong Kong. We were updated to the newly renovated harbour view room, the room was cozy and spacious. The view… Read more
It is an excellent and memorable stay with my wife to celebrate the birthday for my little kid. I will give Five Stars for the quality of services and facilities provided by Island Shangri-la and compared with the same grading hotels in Hong Kong. We were updated to the newly renovated harbour view room, the room was cozy and spacious. The view was fantastic! Special thanks to the arrangement and quality services provided by GIGI YEUNG from Guest Relations Team and her Teammates. I can feel their heart and how they valued their customers, it is really a family friendly hotel. They interact with my kid and introduce him the birthday amenities they gave to him! My kid and wife really love the birthday cake and amenities especially the handmade birthday card with our photo during the staycation. With highlight of my stay, all the staffs were so friendly and nice. The food and room are so great and our family enjoy the moment very much. I would always recommend people to go to stay in Island Shangri-la. Iโ€™m very impressed and I would come and experience again in the future! Read less
Image of the Tripadvisor rating Beautiful stay

Jul 4, 2022 babydee28 Hong Kong, China

It was a great stay.Very professional and friendly staff , from check-in,during our stay and check out. Lovvee the newly renovated room (upgraded)..Thanks everyone for making our stay relaxing and enjoyable. Keep it up!!!
Image of the Tripadvisor rating Wonderful experience !

Jul 3, 2022 katlP6377RZ

After enjoying sweetest and warmest stay in ISL hotel, I have to thanks for the whole team. Thank for the front desk team as Michelle who still remember our kids name, and send us the excellent service. After arrived, we having tea time at club lounge, the food was fabulous and the server were so friendly and kind to offer coloring goods to my… Read more
After enjoying sweetest and warmest stay in ISL hotel, I have to thanks for the whole team. Thank for the front desk team as Michelle who still remember our kids name, and send us the excellent service. After arrived, we having tea time at club lounge, the food was fabulous and the server were so friendly and kind to offer coloring goods to my kids. Mostly Special thanks for guest relations team, once we enter the room, they already preset the wine and the fruits with a Handwrite blessing card. That was a memorial and enjoyable stay in ISL. We are looking forwards to our next stay here again. Read less
Image of the Tripadvisor rating โ€œBlossoming at Every Ageโ€ at Island Shangri-La ๐Ÿ”

Jul 3, 2022 foodpraiser Hong Kong, China

// โ€œ๐˜ฝ๐™ก๐™ค๐™จ๐™จ๐™ค๐™ข๐™ž๐™ฃ๐™œ ๐™–๐™ฉ ๐™€๐™ซ๐™š๐™ง๐™ฎ ๐˜ผ๐™œ๐™šโ€ ๐™–๐™ฉ ๐™„๐™จ๐™ก๐™–๐™ฃ๐™™ ๐™Ž๐™๐™–๐™ฃ๐™œ๐™ง๐™ž-๐™‡๐™– ๐Ÿ” // - Well-situated at Admiralty, ๐ˆ๐ฌ๐ฅ๐š๐ง๐ ๐’๐ก๐š๐ง๐ ๐ซ๐ข-๐‹๐š ๐‡๐จ๐ง๐  ๐Š๐จ๐ง๐  is a luxurious 5-star hotel that offers exquisite rooms, suites, and extensive dining choices with heartfelt and thoughtful services. - And they are now featuring a themed… Read more
// โ€œ๐˜ฝ๐™ก๐™ค๐™จ๐™จ๐™ค๐™ข๐™ž๐™ฃ๐™œ ๐™–๐™ฉ ๐™€๐™ซ๐™š๐™ง๐™ฎ ๐˜ผ๐™œ๐™šโ€ ๐™–๐™ฉ ๐™„๐™จ๐™ก๐™–๐™ฃ๐™™ ๐™Ž๐™๐™–๐™ฃ๐™œ๐™ง๐™ž-๐™‡๐™– ๐Ÿ” // - Well-situated at Admiralty, ๐ˆ๐ฌ๐ฅ๐š๐ง๐ ๐’๐ก๐š๐ง๐ ๐ซ๐ข-๐‹๐š ๐‡๐จ๐ง๐  ๐Š๐จ๐ง๐  is a luxurious 5-star hotel that offers exquisite rooms, suites, and extensive dining choices with heartfelt and thoughtful services. - And they are now featuring a themed campaign called '๐๐ฅ๐จ๐ฌ๐ฌ๐จ๐ฆ๐ข๐ง๐  ๐š๐ญ ๐„๐ฏ๐ž๐ซ๐ฒ ๐€๐ ๐ž', to celebrate the colorful joys of life for all guests of all ages with their newly developed โ€˜๐๐ฎ๐ญ๐ญ๐ž๐ซ๐Ÿ๐ฅ๐ข๐ž๐ฌ ๐š๐ง๐ ๐๐ฅ๐จ๐จ๐ฆ๐ฌโ€™ ๐€๐‘ ๐…๐ข๐ฅ๐ญ๐ž๐ซ for an innovative and interactive experience, which can be scanned on the themed centerpiece at the aesthetic lobby of Island Shangri-La Hong Kong. - โ˜ž ๐‡๐จ๐ซ๐ข๐ณ๐จ๐ง ๐‡๐š๐ซ๐›๐จ๐ฎ๐ซ ๐•๐ข๐ž๐ฐ ๐‘๐จ๐จ๐ฆ (๐ข๐ง๐œ๐ฅ๐ฎ๐๐ข๐ง๐  ๐š๐œ๐œ๐ž๐ฌ๐ฌ ๐ญ๐จ ๐ญ๐ก๐ž ๐‡๐จ๐ซ๐ข๐ณ๐จ๐ง ๐‚๐ฅ๐ฎ๐›) - ๐‡๐Š$๐Ÿ’๐Ÿ•๐ŸŽ๐ŸŽ With their newly renovated interior designs, the room has over 479 square feet and offers sweeping views of Victoria Harbour, and it was simply jaw-dropping for all the superb details and features, including my all-time fav Sound Bar, cocktail trolley, and the Bluetooth music function in the bathroom; and every corner is perfectly IGable as well. Not to mention that the room also includes access to the Horizon Club Lounge with the benefits of daily breakfast, and evening cocktails for all drinkers! - แดแด‡-แดŠแด€แด…-วซแด˜แดกษช-แด…แดŠ-sแด„ษด Read less
Image of the Tripadvisor rating Celebrating anniversary

Jul 2, 2022 Daydream46713235046 Hong Kong, China

My husband chose to stay here for celebrating our anniversary. Upon our arrival at 14:30hrs, the room is not ready but as the room package include lounge access, Jeremy was very nice and arranged us to club lounge to enjoy the tea set first and said will arrange an upgrade to newly decorated room for us. The environment in the lounge is not very… Read more
My husband chose to stay here for celebrating our anniversary. Upon our arrival at 14:30hrs, the room is not ready but as the room package include lounge access, Jeremy was very nice and arranged us to club lounge to enjoy the tea set first and said will arrange an upgrade to newly decorated room for us. The environment in the lounge is not very good at all as it was a bit crowd and noisy. I can hear very clearly what the next table is talking and there are many children playing and screaming sound. However, the staff in the lounge was very nice, especially hailey and Geoffrey. The room was finally ready at around 16:00 and the room was clean and nice with amazing harbour view. After that, we went to lounge to enjoy the cocktail session. Since I mentioned to staff that the cocktail provided is not good, Geoffrey was very nice that he specially made a personalised cocktail to me. The one that he made is the best one. It was really an unforgettable personal touch service. On the next day, we went to restaurant to enjoy the buffet breakfast. There are many choices and the food and staff were very nice also. During the stay, we found most of the staff that we encountered were very nice and helpful. Except, the staff in the nadaman and one of the operator that received our call. If these staff can improve, we can definitely say Island Shangri-La is a hotel that can provide the best hospitality. Read less