Island Shangri-La Hong Kong

Hong Kong, Far East

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3246)
  • Very good (498)
  • Average (102)
  • Poor (44)
  • Terrible (44)
Image of the Tripadvisor rating An excellent experience in Island Shangri-La

Jan 26, 2022 O9716MNadac

Thank you very much for your special arrangement to celebrate my birthday. Nicole, Gigi and Cindy were so nice and prepared a lot of surprise to me. They had studied my request and understood my needs beforehand. Their preparation went beyond my expectations and gave a memorable experience to me. They welcomed me with excellent customer… Read more
Thank you very much for your special arrangement to celebrate my birthday. Nicole, Gigi and Cindy were so nice and prepared a lot of surprise to me. They had studied my request and understood my needs beforehand. Their preparation went beyond my expectations and gave a memorable experience to me. They welcomed me with excellent customer service and bright smiles. For celebrating for birthday, they upgraded my room to seaview one and gave a rose bouquet to me as birthday gift. The room was spacious and with nice scenery. Moreover, the room was decorated with a birthday banner for photo taking. A birthday cake and and card were delivered to room shortly. I couldn’t help to give my heartfelt thanks to all those special to me. The room was exceptional clean and hygiene that made me feel safe during this COVID-19 pandemic. Although all the hotel facilities, such as swimming pool, fitness center, spa room, were closed, we enjoyed and felt relax to stay at room. We also appreciated your professional room-dinning service. The trolley- dining table decorating with tablecloth help us feel we dined in restaurant. Read less
Image of the Tripadvisor rating Wonderful experience in Island Shangri-La

Jan 25, 2022 Kingsley_000000

We had a great stay at the Island Shangri-La, heartfelt thanks to the wonderful Guest relations team. I would like to thank Nicole from the Guest Relations Team. We had a wonderful stay for my fiancé birthday.
Image of the Tripadvisor rating Great stay as usual

Jan 24, 2022 852AlexL Hong Kong, China

We had a great stay at the Island Shangri-La, heartfelt thanks to the wonderful team for taking care of us and accommodating our preferences in room set up and amenities. The newly renovated room is always a delight to stay in. Already looking forward to revisiting sometime soon!
Image of the Tripadvisor rating Nice and friendly hotel

Jan 24, 2022 churchillw2022

I just celebrated our Anniversary here. The staff team are very nice to upgrade us to a seaview room with a nice decoration. We are much appreciate about that. Thay also prepared a nice card for the anniversary. Special thanks to Guest Relation team and other staff, including but not limited to Nicole, Hailey, Cindy, Irene, Gigi, Reshne, Sarah,… Read more
I just celebrated our Anniversary here. The staff team are very nice to upgrade us to a seaview room with a nice decoration. We are much appreciate about that. Thay also prepared a nice card for the anniversary. Special thanks to Guest Relation team and other staff, including but not limited to Nicole, Hailey, Cindy, Irene, Gigi, Reshne, Sarah, Eric and Michelle. They really provide a warm welcome and hospitality for us. They also help to find it and contact me for left behind belongings in a very short time for pick up. Read less
Image of the Tripadvisor rating Unavoidable proximity of Queensway Government Office Tower to some Rooms

Jan 24, 2022 silverbirch70 Hong Kong, China

Very pleasant stay as usual - thank you Shangri-la. Overall an excellent hotel. There is one quite significant item but it is probably too late to anything about it. I normally stay in rooms 25, 26 or 27 which have excellent views of the Peak, Mid-levels and Central district. This time I stayed in newly renovated room 5233. Although the view… Read more
Very pleasant stay as usual - thank you Shangri-la. Overall an excellent hotel. There is one quite significant item but it is probably too late to anything about it. I normally stay in rooms 25, 26 or 27 which have excellent views of the Peak, Mid-levels and Central district. This time I stayed in newly renovated room 5233. Although the view perpendicular to the window is fine the view from the Bed and the Chaise Longue (where guests may spend a lot of their time) is 100% of the very nearby gable end of the Queensway Government Offices with rusty exhaust vents. If the interior design of the refurbishment had reversed the direction of the bed and chaise longue the views enjoyed by guests would be much better. Whilst I appreciate that this would be a bit unorthodox the overall guest experience would be improved. I do realize that the renovation is now far advanced and it is surely too late now to consider this. May be you tell your projects team so that they can bear it in mind when the hotel is next refurbished in the future. Read less