The Peninsula Hong Kong

Hong Kong, Far East

The hotel

Once in a lifetime you stay somewhere truly exceptional. Where every detail’s polished to perfection – from the Tiffany tea plates to the fleet of Rolls Royces. That’s The Peninsula. Transporting you back to the glittering 1920s, Hong Kong’s oldest hotel still promises timeless traditions, from being welcomed by white-liveried ‘Peninsula Pages’ to taking afternoon tea in the lobby, where dainty finger sandwiches, pastries and scones are served to the delicate sounds of The Lobby Strings. They also transport you deep into local life, with The Peninsula Academy providing experiences from dim sum making to caviar courses, and from helicopter tours to pastry chef classes for children. And, after all the excitement, you can retreat to your luxury guest room, perhaps overlooking the harbour, in the heart of Tsim Sha Tsui.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Great location in the heart of Tsim Sha Tsui, making it ideally located for guests wanting to explore this urban area of Kowloon. Within walking distance to many attractions and landmarks. Transfer time from Hong Kong Airport: 45 minutes.

Hotel information

300 rooms including 54 suites. All with air-conditioning, audio visual centre featuring flatscreen Blu-ray 3D LED TV. iPod/iPad docking station, soundbar speaker system with sub-woofer, telephone, customised interactive digital bedside and desk tablets, complimentary WiFi access, tea/coffee-making facilities, mini-bar*, safe, bathrobes, slippers and hairdryer. Deluxe Rooms with city views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Deluxe Courtyard Rooms have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Grand Deluxe Kowloon View Rooms have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Superior Suites with forecourt or Kowloon City views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

Deluxe Suites with forecourt views, have 1 king-size bed or twin beds, sleeping maximum 3 adults (extra bed is available at an additional cost).

7 restaurants; Spring Moon (Cantonese specialities; lunch and dinner), Gaddi's (French; lunch and dinner), Felix (Modern European; dinner), Chesa (Swiss favourites; lunch and dinner), The Verandah (Continental; all-day dining), The Lobby (International; all-day dining and afternoon tea), Imasa (Japanese; lunch and dinner). The Bar. Salon De Ning lounge with with a live band and DJ. Roman-style swimming pool and sun terrace. The Peninsula Spa*. Fitness centre. The Peninsula Academy programme. The Peninsula Arcade (shopping destination with 80 luxury retail stores). 24-hour room service*. Laundry/dry-cleaning service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1831)
  • Very good (290)
  • Average (84)
  • Poor (34)
  • Terrible (33)
Image of the Tripadvisor rating Terrible lobby staff

Sep 25, 2021 Quaid_Earl

Incredibly disappointing and amateurish service and check in process. Queue forms immediately at check in, horrendous attitude by staff taking down information at check in. Alex at check in arrogantly tells us to go explore the hotel, leaves multiple guests including us infuriated. Would give lower than a 1/5 if possible. If this supposed grand… Read more
Incredibly disappointing and amateurish service and check in process. Queue forms immediately at check in, horrendous attitude by staff taking down information at check in. Alex at check in arrogantly tells us to go explore the hotel, leaves multiple guests including us infuriated. Would give lower than a 1/5 if possible. If this supposed grand dame of hotels can’t even get its check in process running efficiently, it challenges the imagination on what it actually can do well. Read less
Image of the Tripadvisor rating The landmark in Hong Kong

Sep 17, 2021 bari_ttc Hong Kong, China

One of the great historical building in Hong Kong since 1928. The lobby is breathtaking, staff always carry a smile and helpful. Room is in great design and historical, with some modern element. We ordered the room dining. The food was high quality and delicious, but not as good as I had in Four Season. Hope I can come back next time to celebrate… Read more
One of the great historical building in Hong Kong since 1928. The lobby is breathtaking, staff always carry a smile and helpful. Room is in great design and historical, with some modern element. We ordered the room dining. The food was high quality and delicious, but not as good as I had in Four Season. Hope I can come back next time to celebrate my anniversary. Read less
Image of the Tripadvisor rating The best Hotel ever

Sep 13, 2021 ChanW496

What a lovely stay at The Peninsula Hong Kong. We would like to thank you Chole and the little girl, the front desk staffs, they are so patient and nice to introduce the facilities in the Hotel and upgraded our room with the fountain view. We love the afternoon sunshine came into the room. We had a dining coupon, we ordered in-room dining as we… Read more
What a lovely stay at The Peninsula Hong Kong. We would like to thank you Chole and the little girl, the front desk staffs, they are so patient and nice to introduce the facilities in the Hotel and upgraded our room with the fountain view. We love the afternoon sunshine came into the room. We had a dining coupon, we ordered in-room dining as we were carrying a little baby so restaurants are definitely not our choice. We are appreciated the incredible friendly staff , Joe, from Room Services department, he is so good and helpful, I can feel his smiling face behind the mask. Describe the food what we ordered. What an amazing staff so far I met in Peninsula. Especially when I recalled the breakfast we had at the Lobby as the package requested, and checked with other staff that NO in-room dining can be arranged. the Lobby staff, Gigi, who was so impolite, no smiling, rush on everything and left few words about someone will carry a baby seat for you and then sharp away. This is a problem lack of man power during peak hours. The swimming pool is small and few steps to walk down. My friend, a “pig”, slipped, got a injured on his palm, but no staff came and checked out any hurt of him. It was quite surprised me. Oh yeah, the check out time took so long too, only two counters to handle the check in/out issues. That’s why I finally had to do the express check-out. But overall, we do love the history at Peninsula and it is still a memorable moment. 😊😊😊😊😊😇😊😇😊😇😇😇😇😇😇😊😇😊😊😇😊😊😇😇😇😇😇 Read less
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Sep 8, 2021 chunhosiu Hong Kong, China

Peninsula Hong Kong WAS renowned for being one of Hong Kong's most luxurious hotels and for providing outstanding personalized service. Like many other visitors, I believe Peninsula Hong Kong is no longer capable of upholding its century-old reputation. From the check-in procedure onwards, everything is subpar. A short check-in line is… Read more
Peninsula Hong Kong WAS renowned for being one of Hong Kong's most luxurious hotels and for providing outstanding personalized service. Like many other visitors, I believe Peninsula Hong Kong is no longer capable of upholding its century-old reputation. From the check-in procedure onwards, everything is subpar. A short check-in line is understandable to me. The wait would not be a huge issue. The behavior of certain employees, on the other hand, made me feel uncomfortable. Two staffs were talking loudly in the lobby over the current affairs, which I believe to be particular sensitive these days. I also overheard a staff member described a lady as an elderly woman (呀婆), which indeed surprised me. Although polite, the staff that served me in checking in seemed chilly and without a smile. I was informed my room was not ready. I would like to know whether or not a room number had been assigned and she replied that none had been assigned. As I paid my bill in advance during check-in, I was given a receipt, and there was a room number shown on the receipt. That was same as the one I got later that day. I'm still puzzled as to why they have to lie for such basic information. The room was pretty big, and the living room had a really modern design. The dated bathroom, on the other hand, was a stark contrast to the living room. There was no welcome card or welcome message, and the welcome amenity was three pears. In a legendary five-star hotel, welcoming a guest could surely be done much better. After checking with the operator, I was once again upset to learn that comb, shaving kit, and bath salt, which would seem typical at a luxury hotel, were not provided in the room and were only available upon request. I had afternoon tea at The Lobby and dinner at Spring Moon. The afternoon tea was lovely, but the service was average. The service and meal quality of Spring Moon were both deplorable. I have submitted another review on Spring Moon's page. The swimming pool was one of Peninsula Hong Kong's most recognizable features. Each guest room may book a one-hour time slot, and no pre-check-in reservations are permitted, which is inflexible in my opinion. Breakfast was only available in the form of a set meal. Guests might select either a western or an eastern style. Because of the huge number of visitors, it is served in The Lobby, Verandah, or Gaddis. I'm not sure whether I'll return, but I'm not looking forward to it nor recommending it to others. Read less
Image of the Tripadvisor rating Stunning

Aug 29, 2021 travelblog199 Brussels, Belgium

Visited this hotel 5 times and always a quality met my expectations Rooms are great and so the service, a great stay, pity was a short one Will return and will stay longer also to test again the SPA overlooking the harbour while relaxing with great massage