Grand Hyatt Mumbai

Mumbai, India

Virgin rating

The hotel

A luxurious hotel that’s set amongst sprawling greenery – you’d never know you were in the heart of a bustling city! Located conveniently for business, pleasure, and a stopover on a multi-destination trip, the Grand Hyatt Mumbai brings you everything you need for a comforting stay. With 7 restaurants and bars you’ll never go hungry – enjoy live cooking at your table at Soma, or a grand Sunday brunch with the family at Fifty Five East. Of course, the delicious cuisine available can be enjoyed in the comfort of your room at any hour if you so wish, with 24-hour room service available. Speaking of your room, old world charm meets contemporary design and gives you plenty of space to recharge, especially if you opt for a suite or apartment! We’d recommend picking a club access room so you can enjoy complimentary breakfast and evening cocktails in the Grand Club Lounge, it’s the perfect setting to wind down after a day of work or exploring, before you choose where to head for the evening. 

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Situated in the heart of the city, amongst 10 acres of sprawling greenery, just 10 minutues from Mumbai International Airport, and in close proximity to Bandra-Kurla Complex, Mumbai’s business district.

Hotel information

548 rooms and suites, all with air-conditioning, safe, 40” LED TV, hairdryer, bathrobes, slippers, bathroom amenities, separate shower and bathtub, complimentary WiFi access, tea/coffee making facilities, iron and ironing board,

Standard Rooms have either 1 king-size bed, 1 queen-size bed, or 2 twin beds, sleeping maximum 3 people.

Courtyard View rooms have either 1 king-size bed, 1 queen-size bed, or 2 twin beds, sleeping maximum 3 people. 

Club Access rooms have either 1 king-size bed, 1 queen-size bed, or 2 twin beds, sleeping maximum 3 people.

Club Access Patio rooms are the same as Club Access rooms, with the addition of a private patio.

Grand Suites feature a separate living area, private patio, and 1 king-size bed, sleeping maximum 3 people. 

Club Access rooms and suites include: one-way airport transfers, and access to the Grand Club Lounge which offers complimentary breakfast, as well as complimentary evening snacks and beverages. 

One Bedroom Apartments feature a spacious living and dining area, full kitchen, and master bedroom with king-size bed, sleeping maximum 3 people.

Two Bedroom Apartments feature a spacious living and dining area, full kitchen, master bedroom with king-size bed, and a second bedroom with twin beds, sleeping maximum 5 people. 

Three Bedroom Apartments feature a spacious living and dining area, full kitchen, master bedroom with king-size bed, and a second bedroom with twin beds, and a third bedroom with either 1 queen-size bed or twin beds, sleeping maximum 7 people.  

China House Restaurant (Sichuanese cuisine, open for lunch and dinner with indoor and outdoor seating). Celini (Italian restaurant, open for all day dining). Soma (authentic North Indian cuisine, with live cooking displays, open for dinner). Fifty Five East (International buffet restaurant, open for breakfast, lunch and dinner as well as Grand Sunday Brunch). Lobby Lounge (all-day dining and drinks menu). Gourmet Store (grab and go items). The Bar (offering an extensive drinks menu and all-day dining). 

Two outdoor swimming pools and a children’s pool. Club Oasis Spa* and fitness centre. Christiaan Georgio Salon*. Children’s play area. 

Complimentary WiFi access. Free parking. 24-hour room service*. Babysitting service*. Laundry service*. Concierge. 

*Denotes local charge

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6175)
  • Very good (1500)
  • Average (413)
  • Poor (227)
  • Terrible (371)
Image of the Tripadvisor rating Exceptional Service and Warm Welcome.

Sep 10, 2024 Traveler23444760259

recently visited Grand hyatt, and I was impressed by the outstanding service provided by irfan. From the moment I walked in, he greeted me with a warm smile and a friendly demeanor that made me feel instantly at ease. irfan was not only professional but also went above and beyond to ensure my needs were met. He efficiently handled my check-in… Read more
recently visited Grand hyatt, and I was impressed by the outstanding service provided by irfan. From the moment I walked in, he greeted me with a warm smile and a friendly demeanor that made me feel instantly at ease. irfan was not only professional but also went above and beyond to ensure my needs were met. He efficiently handled my check-in process, answered all my questions with patience, and even provided helpful information that made my visit smoother. What stood out the most was his ability to manage a busy reception area with grace and efficiency, making sure everyone felt attended to. It’s clear that Irfan is dedicated to providing top-notch service, and it truly made a difference in my experience.I highly recommend grand hyatt thanks to the excellent service provided irfan .He is a true asset to the team! Read less
Image of the Tripadvisor rating GRAND OLD HYATT - POOR SERIVCE, UNRESPONSIVE TEAM.

Sep 9, 2024 Anurup G Delhi, India

My recent stay at the Grand Hyatt Mumbai was an unfortunate experience. Despite the hotel's prime location and some decent amenities, the service fell far short of expectations. The front-office staff, particularly Mr. Faraz, were unresponsive to guest concerns, and the leadership team, including Ms. Ruby Sanu, displayed a lack of empathy and a… Read more
My recent stay at the Grand Hyatt Mumbai was an unfortunate experience. Despite the hotel's prime location and some decent amenities, the service fell far short of expectations. The front-office staff, particularly Mr. Faraz, were unresponsive to guest concerns, and the leadership team, including Ms. Ruby Sanu, displayed a lack of empathy and a dismissive attitude towards guest complaints. One of the most frustrating aspects of the stay was the constant construction noise that permeated the hotel from 9 AM to 6 PM. The ongoing renovations, while understandable, significantly disrupted the peaceful atmosphere that guests expect from a luxury hotel. Given the subpar service, unresponsive staff, and ongoing construction noise, I believe the Grand Hyatt Mumbai is not worth their exorbitant rates. Numerous other hotels in Mumbai offer a far superior experience for a similar price point. Read less
Image of the Tripadvisor rating Excellent review of grand hyatt santacruz

Sep 9, 2024 Mokshavi s

The food was very tasty.The staff at this hotel were incredibly welcoming and helpful throughout our lunch We also enjoyed the delicious lunch and loved the convenient location close to major attractions. Service was excellent lovely place
Image of the Tripadvisor rating Our stay at Grand Hyatt Mumbai

Sep 9, 2024 Rajeshbsawant Mumbai, India

Right from checkin to the dining and spa and swimming pool, every experience at the Grand Hyatt Mumbai was remarkable. We really enjoyed our stay. The redemption process of our membership vouchers was very smooth. Looking forward to our next visit.
Image of the Tripadvisor rating Great Buffet

Sep 8, 2024 Arvind H Mumbai, India

Great Sunday Brunch. Awesome spread with a variety of cuisines and decent ambience. Live stations and grills. Do try out the soup. Good service. Special thanks to Mihir Agnel Jayprakash Chef Omkar Chef Thapa Would recommend a visit sometime.