Clustered into four low-rise Balinese-style water villages and spread over 40-acres of lily ponds and manicured gardens, the Grand Hyatt Bali is interlinked by waterfalls, lagoons and swimming pools which lead to the beach, protected by a barrier reef, creating a beautiful ‘water palace’ environment. Commanding a spectacular beachfront location in Nusa Dua, the Grand Hyatt Bali will provide you with all the services and amenities of a first class hotel. Despite its size and wide array of facilities, the Grand Hyatt Bali has an intimate atmosphere and the service is exceptional. Each of its four villages has its own pool and restaurant with guest rooms designed to offer you a unique Balinese ambience and views of the lush gardens or sea beyond. There’s a first-class Spa 'Kriya*, with treatments based on the rituals of Harmony, Purity, Energy and Bliss plus a state of the art fitness centre with whirlpools and a sauna to further to further promote those feelings of health and wellbeing. If a leisurely stroll is more your pace the tropical gardens and grounds will provide you with plenty to discover and explore.
Amenities
Snorkelling
Tennis
Windsurfing
Babysitting service
Kids Club
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Where is it
Located directly on the white sands of Nusa Dua next to the Bali Collection shopping centre. Transfer time from Denpasar Airport: 25 minutes.
Hotel information
636 rooms in 4 villages. All with balcony or terrace, air-conditioning, cable TV, complimentary WiFi, coffee maker, mini-bar*, safe, bathrobes and hairdryer. Grand Rooms have lagoon or garden views, with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Half Board/Full Board options: includes breakfast and dinner or breakfast, lunch and dinner. Half Board and Full Board for dinner is available in the Salsa Verde Restaurant, Garden Cafe and Pasar Senggol.
Interconnecting Grand Rooms are also available.
Ocean View Rooms offer views of the ocean, with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Grand Club Garden View Rooms with 2 single beds or 1 king-size bed, sleeping maximum 2 adults and 1 child under 12 in a rollaway bed.
Grand Club Deluxe Rooms offer 1 king-size bed, sleeping maximum 2 adults.
All Grand Club Rooms are in a self-contained village with private club pool and have access to an exclusive club lounge, including a private concierge, complimentary daily Continental breakfast, all-day tea/coffee service and complimentary evening cocktail hour.
Garden Cafe (International cuisine), Salsa Verde (Italian cuisine), Pasar Senggol (night market and cultural show), The Watercourt Restaurant (Balinese cuisine), Nampu (Japanese cuisine), Salsa Bar, poolside bar and Veranda Lounge & Bar (afternoon tea and treats).
5 swimming pools including 120m lagoon pool, water slide, river pool and Balinese feature pool. Spa* with a selection of treatments to promote well being. Bay Club Fitness and health centre with state of the art gym, aerobics room, steam room, sauna and whirlpool. Water sports*, windsurfing, boogie boards, canoes and snorkelling. 3 tennis courts, 2 squash courts. Yoga and meditation sessions*. Grand Club Lounge (available exclusively to guests booking Grand Club Rooms). Kids' club* (3-12 years) includes visiting a temple, face-painting, Indonesian lessons, sandcastle competition. Shopping village.
Laundry service*. Babysitting*.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
5 nights between 27 Dec-4 Jan.
* Denotes local charge.
Based on 6812 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3865)
Very good (1708)
Average (679)
Poor (297)
Terrible (263)
Beautiful Grounds, but Disappointing Experience
Dec 6, 2024MP0072013Nairobi, Kenya
The hotel has beautiful grounds, perfect for a leisurely walk. However, the experience fell short in several areas.
Check-In:
Check-in was frustratingly slow, taking around 30 minutes—the longest I’ve ever experienced. Despite notifying the hotel of our late arrival, the process was far from smooth. The young man assisting us was polite and doing…
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The hotel has beautiful grounds, perfect for a leisurely walk. However, the experience fell short in several areas.
Check-In:
Check-in was frustratingly slow, taking around 30 minutes—the longest I’ve ever experienced. Despite notifying the hotel of our late arrival, the process was far from smooth. The young man assisting us was polite and doing his best but encountered several technical issues.
Room Service & Dining:
After the delayed check-in, we ordered room service. Unfortunately, the nasi goreng was burnt and lacked flavor—a real letdown compared to what’s available elsewhere in Indonesia. The presentation could also use a little more love.
• The Italian restaurant was also disappointing; the tiramisu had flavored cream but used sponge cake or bread that lacked authenticity and taste.
• On a positive note, the Japanese restaurant was excellent and highly recommended.
Rooms:
The rooms are spacious but in dire need of an update. They felt very dated and had a strong musty smell that we masked with incense sticks which we bought . The air conditioning was noisy even at the lowest setting, and combined with the frogs outside, it made a evening chorus for a difficult night’s sleep.
We also experienced a blocked toilet, which was promptly attended to, but unfortunately, the staff didn’t clean up properly afterward.
Breakfast:
We had breakfast at the Grand Club. While the setting was nice, the offerings were heavily skewed towards Indian and Balinese cuisine, with limited variety. Unlike other executive lounges, there was no salmon, fresh coconut, or a decent variety of cold cuts available.
Spa:
The spa is set in a beautiful location and offers a good range of treatments. However, consistency is an issue. I tried the same treatment on two occasions—the first was excellent, but the second was mediocre and did not reflect the standard or worth the price.
Service & Staff:
The staff are genuinely friendly and hardworking—they are the heart and soul of the property. However, we were disturbed by staff chatter outside our room as early as 5:30 AM.
Overall:
While the hotel has potential due to its beautiful grounds and excellent Japanese restaurant, other aspects—dated rooms, poor dining quality, and subpar facilities—left us disappointed. There are better options available at a similar price point.
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Ideal Resort with Excellent Service, Location and Value for Families and Couples alike
Dec 4, 2024Stan C
Excellent property up to Hyatt standards--on par with other international hotel chains. There are several options for the pool preferences ranging from relaxing and secluded at its Balinese Feature Pool, to hyperactive children at the waterslide area of River Pool. The staff are excellent and helpful overall. The property is vast but slightly…
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Excellent property up to Hyatt standards--on par with other international hotel chains. There are several options for the pool preferences ranging from relaxing and secluded at its Balinese Feature Pool, to hyperactive children at the waterslide area of River Pool. The staff are excellent and helpful overall. The property is vast but slightly dated. The negative aspect is flies all over at the Grand Club Lounge that rivals those at Australia Outback. Still, the Grand Hyatt Bali offers fine value and ideal location in Nusa Dua--directly on the beach and adjacent to Bali Collections Mall.
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Chilling for Retreat
Dec 4, 2024Cherry13141404Singapore, Singapore
Was there for a spiritual retreat. Nice place. Good food. The healtier choice is provided. Almond milk and Oatmilk were offered during tea time. Fruits available for all meals. Cosy room. Great service.
interestingly, there were clear evacuation procedures for tsunami, earthquake and fire.
Vacation
Nov 30, 2024honeyomaliIstanbul, Turkiye
Such an amazing place . Not good season for travel but hotel is amazing everything is a best and also you have a wonderful view either way bird sound and traditional music in lobby and also so chic and looks decoration . I had a amazing time and thnks for your hospitality .
Fantastic family stay
Nov 30, 2024Teagzstravels
We stayed for 7 nights at the Grand Hyatt Nusa Dua with 2 children aged 4 and 2 years.
When we arrived we were very impressed with the gardens and stunning presentation of the resort grounds.
We stayed in a king room with a garden view. The day bed which was converted to a bed was perfect for our small kids to share without tripping over a fold…
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We stayed for 7 nights at the Grand Hyatt Nusa Dua with 2 children aged 4 and 2 years.
When we arrived we were very impressed with the gardens and stunning presentation of the resort grounds.
We stayed in a king room with a garden view. The day bed which was converted to a bed was perfect for our small kids to share without tripping over a fold out bed and the room felt spacious for the 4 of us. If you looked closely, there was a fair bit of wear and tear in the rooms however it was still extremely clean and well presented in a classic Balinese style.
Currently, the Garden Cafe is closed for refurbishment but we ate at the other 3 restaurants and thoroughly enjoyed all meals. Both Salsa Verde and Watercourt Restaurant offered a great kids menu and staff were always offering colouring activities to the kids. The Japanese restaurant, Nampu, was amazing and we wished we could have dined there again before leaving. A highlight for us was the cultural evening at Pasar Senggol which occurs 3 or 4 times per week. The setting was stunning with an amazing array of Indonesian and Balinese food paired with a fun and family friendly cultural performance.
We spent most of our time relaxing by the pool near the large water slide which our kids loved. The waterslide is supervised by an attendant and we really appreciated this as we could send our 4 year old up the steps by herself and wait for her at the bottom, knowing she would be safe. Often the attendants would wave to us or give us the thumbs up when she was on her way down! The service by the pool was great. Rather than waiting for someone to take your order, you can order by scanning a QR code which was so easy! Food and drinks were tasty and the service was pretty fast.
My daughter tried the kids club and whilst it was no fault of the lovely staff, it wasn’t for her. We did make use of the toddler room with our kids for some indoor play time which they enjoyed.
The resort is really big and we probably only saw a third of it! They have buggies from the lobby to connect guests with the many restaurants and facilities which we utilized in the humidity with the young kids - and was one of the highlights of my kids’ stay!
We thoroughly enjoyed our stay and wouldn’t hesitate to return to the Grand Hyatt Bali. I feel it is great value for money and provides an authentic and relaxing Balinese stay perfect for our family.
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