The Laguna a Luxury Collection Resort and Spa

Nusa Dua, Bali

Virgin rating

The hotel

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

  • Golf
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel information

257 rooms, 19 suites and 11 villas. All rooms have balcony/terrace, air-conditioning, flat-screen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu. 

Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 2 adults and 1 infant.

Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 infant.

Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.

One Bedroom Villas are set in the lush gardens and include a private pool, as well as a large dining and living space, a kitchen and bathroom that opens onto a private terrace; sleeping maximum 3 adults, or 2 adults and 1 child (under 12 years of age).

Arwana (currently closed for renovations: beachfront restaurant with fresh seafood, oysters and sushi bar). Banyubiru (Pan-Asian and International cuisine). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside KulKul Bar (currently closed for renovations). De Bale Bar & Lounge and Sapphire Lagoon Bar. A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service).

7 lagoon pools including a kids pool. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. Jogging and fitness trail. Table tennis and water volleyball. Young Global Explorer activities. Cooking class*. 

24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

No check out allowed on 31 Dec-1 Jan.

*Denotes local charge.

Rates include the following benefits:

  • Daily buffet breakfast
  • 24-hour Butler Service on call
  • Unpacking and packing of luggage service (on request) by Butler
  • Complimentary two pieces of light pressing service by Butler per day per person
  • Refreshing chilled welcome drink and cold towel upon guest arrival
  • Selection of tropical fresh fruits upon guest arrival
  • Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
  • 24-hour freshly brewed tea/coffee served by the Butler
  • Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
  • Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.


Please note: rollaway beds can be provided in Deluxe Studio, Deluxe Studio Lagoon Access, Executive Suite and 1-Bedroom Villa room categories (chargeable including breakfast for one person).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3323)
  • Very good (860)
  • Average (278)
  • Poor (97)
  • Terrible (70)
Image of the Tripadvisor rating Vegetarian food

Nov 24, 2023 Pranav V

Amazing experience. Delighted by the service provided. Special shoutout to Alex and team(culinary team) for serving Indian vegetarian food only for our family One of the best properties of bali and a peaceful location
Image of the Tripadvisor rating A sanctuary to visit

Nov 23, 2023 Culture17499402964

Exceptional hospitality, very kind natured staff who are willing to help you with anything. Delicious breakfast, and variety to suit many cultures. The restaurant’s served exquisite local Balinese food as well as variety to suit all. The Laguna pools are amazing and perfect to swim and relax around. Very clean and safe environment, I took my 5… Read more
Exceptional hospitality, very kind natured staff who are willing to help you with anything. Delicious breakfast, and variety to suit many cultures. The restaurant’s served exquisite local Balinese food as well as variety to suit all. The Laguna pools are amazing and perfect to swim and relax around. Very clean and safe environment, I took my 5 month old baby, and felt so looked after. Read less
Image of the Tripadvisor rating Best hotel in Nusa Dua

Nov 20, 2023 STP900 Singapore, Singapore

Amazing stay at this newly renovated hotel. Beautiful rooms and they even gave a cake for my wife’s birthday. Excellent service from GM Lucy and her staff like Alexander Chong, Wardana, and the rest of the crew at the restaurants. Will come back.
Image of the Tripadvisor rating Beautiful place, relaxing surroundings and great services, friendly staffs: Berta is the best. Will definitely comeback

Nov 17, 2023 891jacn

Beautiful place, relaxing surroundings and great services, friendly staffs: Berta is the best. Will definitely comeback The Laguna staff (Rina) reached out to us via email to arrange for our arrivals. We arrived a bit early, (instead of waiting around in the lobby), Berta checked us in a room while waiting for our room ready. When our room… Read more
Beautiful place, relaxing surroundings and great services, friendly staffs: Berta is the best. Will definitely comeback The Laguna staff (Rina) reached out to us via email to arrange for our arrivals. We arrived a bit early, (instead of waiting around in the lobby), Berta checked us in a room while waiting for our room ready. When our room is ready we transfer over and they have a tropical fruit basket and a local sweet treats in the room, all were so delicious. Read less
Image of the Tripadvisor rating Stellar staff!!!

Nov 14, 2023 Ruth B Seattle, Washington

What stood out at The Laguna was the service! Sure, the hotel itself was beautiful, and the grounds immaculate. There's not a trash can to be found anywhere, and also no trash. Even leaves that fell in all the lagoons and pools were collected promptly. At the breakfast buffet, a cup would not sit empty, used plates were quickly cleared, and the… Read more
What stood out at The Laguna was the service! Sure, the hotel itself was beautiful, and the grounds immaculate. There's not a trash can to be found anywhere, and also no trash. Even leaves that fell in all the lagoons and pools were collected promptly. At the breakfast buffet, a cup would not sit empty, used plates were quickly cleared, and the staff... Oh my, the staff was stellar. When we arrived, I was exhausted after hours of traveling, my body was literally in pain. They brought me soup and medicine so I could get a good night's sleep. The following morning at breakfast, no fewer than four people, including at least one manager, stopped by our table to welcome us and ask how I was feeling. When we returned to our room, there was a flower arrangement and a get well card. The room, and especially the bathroom, was luxurious. The breakfast buffet had a little something for everyone and every day, some items were changed, which was nice. Oh, did I mention, we got married at The Laguna too? They took care of the decorations, music, flower girls and coordinated with my photographer, etc... and we had a romantic dinner on the beach after the ceremony. We were served by Ata who also serenaded us! Read less