The Laguna a Luxury Collection Resort and Spa

Nusa Dua, Bali

Virgin rating

The hotel

Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.

Amenities

  • Golf
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.

Hotel information

287 rooms. All rooms have balcony/terrace, air-conditioning, flatscreen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu. 

Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 3 adults or 2 adults and 1 child.

Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults.

Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.

One Bedroom Villas are set in the lush gardens and include a private pool, as well as a large dining and living space, a kitchen and bathroom that opens onto a private terrace; sleeping maximum 3 adults. 

Banyubiru (Pan-Asian and International cuisines), Arwana, (beachfront with fresh, live seafood, oyster and sushi bars). A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside KulKul Bar, Cascade Garden Lounge and Sapphire Lagoon Bar. 7 swimming pools and swimming lagoons. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. 24-hour (on call) Butler Service and complimentary in-room and resort WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

No check out allowed on 31 Dec-1 Jan.

*Denotes local charge.

Rates include the following benefits:

  • Daily buffet breakfast
  • 24-hour Butler Service on call
  • Unpacking and packing of luggage service (on request) by Butler
  • Complimentary two pieces of light pressing service by Butler per day per person
  • Refreshing chilled welcome drink and cold towel upon guest arrival
  • Selection of tropical fresh fruits upon guest arrival
  • Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
  • 24-hour freshly brewed tea/coffee served by the Butler
  • Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
  • Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3144)
  • Very good (854)
  • Average (274)
  • Poor (93)
  • Terrible (68)
Image of the Tripadvisor rating Fantastic

Jul 5, 2022 BostonBostonGirl boston

Amazing hotel, staff, grounds, facilities. A beautiful resort- quiet and lovely beachfront. Cabanas overlooking the beach. Fresh and saltwater pools. Great restaurants and amazing breakfast buffet. Love the bean bags and inflatables in the pools for lounging! Great beach and poolside service. Creative cocktails. Rooms are large and modern. Great… Read more
Amazing hotel, staff, grounds, facilities. A beautiful resort- quiet and lovely beachfront. Cabanas overlooking the beach. Fresh and saltwater pools. Great restaurants and amazing breakfast buffet. Love the bean bags and inflatables in the pools for lounging! Great beach and poolside service. Creative cocktails. Rooms are large and modern. Great value- the staff are all so friendly and attentive. Cant wait to return- thank you to the staff that I remember names of! Verina- front of house Dwi- batik class suka- at pool kiki- at reception suryani and widiani- banyubiru restrt Tya-breakfast- banyubiru restaurant Suka agus p- restaurant manager Yudha- beach service /kulkul Wati- massage Agus- activity Sudra- beach Rahada- restaurant Yogi- beach Mudastra- restaurant Read less
Image of the Tripadvisor rating Caring Staff and Amazing VIP service

Jul 3, 2022 drew546

I stayed at the Laguna 2 weeks ago, had such a lovely time. The property is situated right on the beach and has a lovely tropical laid back feel. What impressed me the most is the level of guest care and service given by the staff. They are all so sweet and remember everyone's names which is hard to do. I would especially like to thank Mr.… Read more
I stayed at the Laguna 2 weeks ago, had such a lovely time. The property is situated right on the beach and has a lovely tropical laid back feel. What impressed me the most is the level of guest care and service given by the staff. They are all so sweet and remember everyone's names which is hard to do. I would especially like to thank Mr. Suardika at Arwana restaurant, for always catering to me and treating me like family. Matter of fact, I decided to return again to the resort because of him and his staff. I currently am on my 3rd day of another stay here. Lastly, I was impressed by the villa butler staff, they are so accommodating and caring. They are always there to help with any thing you need. For example, Mr. Dhita one of the staff, even helped me locate an adapter plug for my laptop. Since the resort didn't have one, he even rode his bike after he finished work to go locate one for me and gave it to me the next day. How kind and caring is he?? Thank you so much. -Drew Read less
Image of the Tripadvisor rating Nowhere Near A 5-Star Resort

Jul 2, 2022 travissQ1090IR

Spending nearly 6-weeks in Bali, we were able to experience beautiful stays all over the island. My wife and I decided to spend the end of our holiday in the well-known resort area, Nusa Dua. With many resorts booked during our search, we settled on The Laguna. I wish we would have done more research prior to spending 9-nights here. To begin,… Read more
Spending nearly 6-weeks in Bali, we were able to experience beautiful stays all over the island. My wife and I decided to spend the end of our holiday in the well-known resort area, Nusa Dua. With many resorts booked during our search, we settled on The Laguna. I wish we would have done more research prior to spending 9-nights here. To begin, the construction is not sectioned to a corner of the resort. Our first room was situated right out back to where the construction was taking place, the noise was one thing, but to have dozens upon dozens of construction workers walking by our balcony, there was ZERO privacy... did I mention the construction noise? Not a great start. When asking to be moved due to the poor initial choice in room, we were moved across the hall facing the inside of the resort, much quieter. We were content here until we received a notice that the hot water would be shut off from 10:00a - 3:00p, no problem, we'd be at the beach anyways. Around 3:30p, we head back to our room to shower and get ready for an event... no hot water. Call the front desk, I was told one additional hour. Okay, be patient, wait the other, try again around 4:30p, still no hot water, walk down to the front desk at 5:00p. Now being told they expect this to be resolved around 7:00p. For a 5-star resort, paying exceedingly high prices, this is not 5-star service. We ask for any shower on the property to shower before dinner, none were available. We were upgraded to a King suite for our troubles, but not impressed in the slightest with the room, just a larger bathroom. The food was overpriced, the spa was 5x what we were paying throughout the rest of the island, no one swims in the lagoon pools because they are cloudy 90% of the day. Overall, I tend to avoid leaving negative reviews, but to the extent of this terrible stay, I wished someone would have left an outwardly honest review prior to booking. My advice, stay at the Komaneka chain of resorts in Bali. Exceptional service, food was great, most villas came with their own private pool, spas were reasonably priced. For the cost of this stay, it was on par with a 2 or 3-star resort. Read less
Image of the Tripadvisor rating SUNDAY BRUNCH A MUST DO

Jun 21, 2022 JDUBLYA Kingsville, Australia

Lots of places do the Sunday Brunch now in Bali but for value for money I think The Laguna does it very well at a reasonable price. The cocktail list was one of the best and varied I have been to. The food on offer was delicious and we thoroughly enjoyed our day, lots of small dishes bought to your table which was great to get a taste test of so… Read more
Lots of places do the Sunday Brunch now in Bali but for value for money I think The Laguna does it very well at a reasonable price. The cocktail list was one of the best and varied I have been to. The food on offer was delicious and we thoroughly enjoyed our day, lots of small dishes bought to your table which was great to get a taste test of so many lovely dishes. It was lovely sitting at our table on the beach in the shade on a Sunday afternoon, will definitely come back again, was very enjoyable and the staff were so very attentive, they were the best, very friendly and nothing was too much trouble. Read less
Image of the Tripadvisor rating Visit to Bali

Jun 19, 2022 Danejas Jamaica, New York

Booked this hotel through Emirates vacation for myself and 10year old daughter ….I had friends who also booked ….this hotel service is 5+ ⭐️….every person on this property will greet you and ask you about your stay and if there is anything they could help with ….at breakfast they will also inquire about your stay …ask about your plans for the day… Read more
Booked this hotel through Emirates vacation for myself and 10year old daughter ….I had friends who also booked ….this hotel service is 5+ ⭐️….every person on this property will greet you and ask you about your stay and if there is anything they could help with ….at breakfast they will also inquire about your stay …ask about your plans for the day and even make suggestions….special mention to Augustine….Niko…..Shintya…..Agus…..Sukasana…Putra and Dian ….you guys when over and beyond everyday we came in contact with you guys…. The Manager Agus was readily available to answer any concerns or questions The grounds is breathtaking my family and friends shared this vacation with me cause I continuously post pictures and videos of this exceptional stay….everyone wants to come to Laguna Bali…I surely be back again Read less