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Nestled on Bali's finest beach overlooking the majestic Indian Ocean, this beautiful hotel is among the very best that Nusa Dua has to offer. 5000 sq m of swimmable lagoons wind all around the grounds, with enticing direct Lagoon Access rooms available and tropical gardens that are linked by little bridges. The Laguna has three restaurants serving International cuisine, offering you plenty of choices for dining. The large contemporary Balinese rooms have a classical tropical look and you will be spoiled by the 24-hour butler service available. If it's a quiet shady place you long for, take a good book down to the beautiful beach and lie back on a lounger, just perfect.
Amenities
Golf
Scuba Diving
Snorkelling
Tennis
Windsurfing
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Where is it
On Nusa Dua Beach. The Bali Collection shopping village is located 550 metres away. Transfer time from Denpasar Airport: 30 minutes.
Hotel information
287 rooms. All rooms have balcony/terrace, air-conditioning, flatscreen TV, DVD player, mini-bar*, safe, bathrobes, slippers and hairdryer, plus 24-hour Butler Service (on call) including freshly brewed tea/coffee and unpacking and packing service (on request). Deluxe Garden View Rooms have views over the tropical gardens, with 1 king-size bed or twin beds, sleeping maximum 3 adults or 2 adults and 1 child.
Half Board/Full Board options: available at a supplement. There are two restaurants with different menus, Banyubiru offering buffet dinner and Arwana for three-course menu.
Deluxe Lagoon View Rooms have views over the swimmable lagoons, sleeping maximum 3 adults or 2 adults and 1 child.
Deluxe Studio Rooms are more spacious and have a separate shower and bathtub in the bathroom, with 1 king-size bed or twin beds, sleeping maximum 3 adults.
Deluxe Lagoon Access Rooms have direct access to the swimmable lagoons from the balcony, with 1 king-size bed or twin beds, sleeping maximum 3 adults.
Deluxe Studio Lagoon Access Rooms are oversized rooms with lounge area, with 1 king-size bed or twin beds, sleeping maximum 3 adults.
Executive Suites have a living and dining area, a separate bedroom and a separate shower and bathtub in the bathroom, with 1 king-size bed, sleeping maximum 3 adults.
Lagoon Access Suites with access to the lagoon via a private path; larger Deluxe Executive Suites; 2-storey Ocean View Suites with full kitchen; Deluxe Ocean View Suites which also have butler station and dedicated area by the beach with private sun loungers; duplex-style Grand Lagoon Suites with large terrace with direct access to private lagoon pool, butler station and private sun loungers. All suites sleep maximum 3 adults.
One Bedroom Villas are set in the lush gardens and include a private pool, as well as a large dining and living space, a kitchen and bathroom that opens onto a private terrace; sleeping maximum 3 adults.
Banyubiru (Pan-Asian and International cuisines), Arwana, (beachfront with fresh, live seafood, oyster and sushi bars). A dine around service* at sister property, The St. Regis Bali Resort, is available with complimentary transfer service** (**lunch or dinner reservation is required for complimentary transfer service). Cornerstone (private wine room and Deli, homemade treats and daily specialities). Signature cocktails, wines, spirits, and light bites at poolside KulKul Bar, Cascade Garden Lounge and Sapphire Lagoon Bar. 7 swimming pools and swimming lagoons. State-of-the-art Lagoon Spa* and Fitness Centre carved underneath waterfalls. Water sports*. Tennis*. 24-hour (on call) Butler Service and complimentary in-room and resort WiFi.
Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page
No check out allowed on 31 Dec-1 Jan.
*Denotes local charge.
Rates include the following benefits:
Daily buffet breakfast
24-hour Butler Service on call
Unpacking and packing of luggage service (on request) by Butler
Complimentary two pieces of light pressing service by Butler per day per person
Refreshing chilled welcome drink and cold towel upon guest arrival
Selection of tropical fresh fruits upon guest arrival
Complimentary daily four bottles of mineral water in all Deluxe Rooms, Suites & unlimited in Grande Lagoon Suite, Ocean View Suite/Deluxe Ocean View Suite & Villas
24-hour freshly brewed tea/coffee served by the Butler
Complimentary high-speed broadband/WiFi in-room as well as complimentary WiFi in the hotel
Cross charging facility between The St. Regis Bali Resort and The Laguna, a luxury collection Resort & Spa Nusa Dua Bali.
Based on 4418 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3133)
Very good (853)
Average (274)
Poor (91)
Terrible (67)
Best Sunday Brunch in Bali - why?
Jan 23, 2022mortenh715Sanur, Indonesia
The Sunday brunch at Bali Lagoona is the best in in Bali. We basically have our brunch there 2 times a month. In paradise location, under the massive trees on the beach where you allways have a nice seabreeze so it never geta to hot. Location between the beach and the amazing pools of the resort. Than the brunch can start, and the Best thing…
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The Sunday brunch at Bali Lagoona is the best in in Bali. We basically have our brunch there 2 times a month. In paradise location, under the massive trees on the beach where you allways have a nice seabreeze so it never geta to hot. Location between the beach and the amazing pools of the resort. Than the brunch can start, and the Best thing that I really loves,…. the brunch comes to you, no need to rush to a buffet. The food; seafood, crab, lobster, shrimps, Tasmania salmon, beef so tender you can use a straw, all wonderful, and served you with a big smile from the entire staff at Lagoona.
The place is very child friendly, actually so friendly that our daughter on four years is pushing us every week asking when we go brunch.
A few hours at Lagoona, makes you forget the world outside. Sit down, and get served.
Thank you all!!!
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Great Family Staycation, always beyond expectation
Dec 22, 2021AgungnanditoJakarta, Indonesia
We were having a short family staycation on 14-15 Dec 2021
From the arrival process, the review was excellent and always beyond my expectation. it is like having a stay with a family in Bali. thank you so much for the flawless arrival process, we would like to say so many great and huge thanks to this memorable arrival process, a special thanks…
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We were having a short family staycation on 14-15 Dec 2021
From the arrival process, the review was excellent and always beyond my expectation. it is like having a stay with a family in Bali. thank you so much for the flawless arrival process, we would like to say so many great and huge thanks to this memorable arrival process, a special thanks for this arrival is for Pak Antara, Pak Adi, Wawan, Lisa, Winda, Daria, Ardana, Mudastra, Widiasih, Danu at the front office. Again thank you for all this huge recognition as an Elite that is almost like a family.
From the room and bathroom experience, we do love our room upgrade during our short stay with The Laguna, a special thanks for this arrangement and recognition to ibu Nizel, Ibu Juli Adiyasa, and Pak Wawan, thank you for this huge recognition as an elite. I love also to mention the cleanliness and the comfortable bedroom and bathroom during our stay. thank you so much for the housekeeping and butter team during our stay with the Laguna.
From the Food and Beverage side review, the review result for a service and food quality also excellent, thank you so much and special thanks for Suardika, Suryani, Ayu, Putu Sari, mbak dian buttler service , chef gusti, chef putra, chef Ridwan , Shintia dan Intan at Banyu Biru, Wira and pak Agus at arwana Restaurant during evening cocktail and drink for a special and huge recognition as an elite.
From the departure process, the review result was also Excellent, I do have a very memorable stay with The Laguna. A special thanks also landed to mas Wawan, Daria, Pak Made Oka, Ibu Juli Adiyasa, Mbak Nizel and Ibu Trisna for creating a very memorable short stay for our family staycation.
Overall review result for this short staycation is always Excellent, always beyond expectation. I would like to say more huge thank you for Ibu Liu Lucia and all of the talent of The Laguna, a Luxury Collection Resort Nusa Dua Bali. Absolutely will come back again for another amazing, memorable, and wonderful time when in Bali.
Regards
agungnugrohowibisono@gmail.com
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The Best in ITDC area
Dec 20, 2021kaniakurniSidoarjo, Indonesia
We had very pleasant stay of at Laguna. We have been staying at almost all ITDC hotels, you name it Sofitel, Westin, melia, bali nusa dua, and now at The Laguna. Finally, we can say this is the best resort at ITDC area.
1. When we arrived, our room was upgraded to Junior Suite. For safety reasons they said. Maybe because they saw me alone…
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We had very pleasant stay of at Laguna. We have been staying at almost all ITDC hotels, you name it Sofitel, Westin, melia, bali nusa dua, and now at The Laguna. Finally, we can say this is the best resort at ITDC area.
1. When we arrived, our room was upgraded to Junior Suite. For safety reasons they said. Maybe because they saw me alone staying with 2 children.
2. Room was lovely, bed was very comfortable. I am quite surprised they use Byredo as complimentary bathroom amenities.
3. The atmosphere is very comfortable. Not crowded at all. Of course we want to relax on vacation. If the hotel is crowded, the beach is crowded, the restaurant is full packed, honestly it's not comfortable for me
4. Beach was very clean and peaceful. Eventhough the resort is undergoing a renovation, when we entered our room, we heard nothing.
5. We had Breakfast at Arwana, their beachfront Restaurant. They divided breakfast time into 3 slots. . The menu is served ala carte. All were delicious. Don't worry, even though it's a la carte, they have many choices and rotated every day. Honestly, I prefer the ala carte breakfast because it is made after ordering. Served hot, and fresh, tasted better. My son said it was delicious. The first day he asked for porridge, fresh juice, and pancakes. He finished them. The second day asked for porridge again, croffles, hot chocolate, a glass of yogurt. And finished them all. Menu preparation was very fast. Good job! While waiting breakfast served, my kids fed Guineafowl. So lovely!
6. The most extraordinary point is their service. We had afternoon tea for two days. The first day there was Es Daluman. My kids loved it and asked again the next day. Unfortunately the next day the ice daluman was run out. Knowing that tomorrow we have checked out, the staff who prepared it said that tomorrow they will try to prepare it for our breakfast. At other resorts, it might only come, "Sorry Mom, this item is out" . But they put extra effort to fulfill small requests from guests. And guess, they served iced daluman for our breakfast, specially prepared for my children. It’s an attention that make us impressed.
7. Every staffs were doing their very best to provide the best service. Send my thank you to Ms.,Shyntia, Ms. Intan, Mrs. Putra at Arwana. Th big guy at Kulkul Bar that served the afternoon tea.. ohhh he was very nice. Bapak Sudra who accompanied my kids on kids activities, thank you for being so patient answering my kid’s question. Also not forget, Ms Kiki at front office and Mrs Suada.
We have been staying at many resort. Some are just OK. Only a few are memorable and make us want to come back. And Laguna is one of it. As i said, i know it’s not easy to provide good service. Giving extra is a choice.
We are really thank you for it. We left our heart at The Laguna.
If i can give small advice, please consider to add hand shower. Hehehe. For family with toddler, it will be very helpful
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Recommended hotel
Oct 24, 2021henryfranky1Surabaya, Indonesia
Cozy. High quality for the services. Easy access to the beach. Friendly staff members. Good B'fast. Nice spots for taking photos. Well design for the interior and the exterior. Situated in a good area. Good facilities. Fairly price. A property with high quality.
Safe Haven in Bali
Oct 14, 2021TravellingMongJakarta, Indonesia
Writing this second review as Bali slowly reopens to international tourist.
The Villas at the Laguna is the perfect choice as we all cautiously start to travel again as they are secluded villas within a hotel compound with its separate entrance.
This was our second stay at the 2 bedroom villa to celebrate our 24th anniversary and it was all…
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Writing this second review as Bali slowly reopens to international tourist.
The Villas at the Laguna is the perfect choice as we all cautiously start to travel again as they are secluded villas within a hotel compound with its separate entrance.
This was our second stay at the 2 bedroom villa to celebrate our 24th anniversary and it was all that we remembered and more.
Private beach, well maintained rooms and grounds, excellent food.
But service is what sets The Laguna apart. Special attention to details at all times and at all outlets. Our butler preparing his magical potion of ginger and pandan leaves every night because my husband was unwell on the first night. Staff at the restaurant preparing their Thursday special on a Saturday because we loved it. Arem arem (a traditional savory snack) appearing on our table because we mentioned how much we liked them. Too numerous to mention all but appreciated, every single one of them.
Special thanks to Ms Lucia and Mr Didier for making our stay special.
Our home away from home, we will be back.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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Best Sunday Brunch in Bali - why?
