Grand Mirage Resort

Tanjung Benoa, Bali

The hotel

If you want to combine relaxation with marine sports in abundance, you’ve come to the right place! The Grand Mirage boasts more aqua-activities than any other resort in Bali with everything from kayaking to Sea Walker. There’s also all manner of land sports available or perhaps you just want to take it easy, relaxing on the beach or pampering yourself with a treatment at the Thalasso Spa in one of the 16 treatment rooms. Not forgetting the kids, for the older children there's a packed games room with everything from games consoles to table tennis and Bamboo Kids' Club is a wonderful place for the younger ones; we all know happy children equal happy parents! At night, after a fun filled and lively day, why not relax in one of the restaurants before enjoying a nightcap in the bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Games Room
  • Internet Access
  • Close to Beach

Where is it

Nestled in over an acre of landscaped gardens, on the tip of Nusa Dua Beach, in the serene district of Tanjung Benoa. Transfer time from Denpasar Airport: 20 minutes.

Hotel information

380 rooms and suites. All with air-conditioning, cable TV with in-house film, telephone, complimentary WiFi access, tea/coffee maker, mini-bar (re-stocked daily with beers, soft drinks and bottled water), safe, iron and board, hairdryer. Deluxe Garden Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed available for 3rd person).

All Inclusive of: unlimited dishes and non-alcoholic or alcoholic drinks in 8 restaurants and 3 bars. Daily replenished mini-bar. Afternoon tea. Unlimited dishes selected from the room service menu. Unlimited motorised water sports, cultural and sport activities. Vouchers for motorised weer sport (sea-walker, jet ski, speed boat and banana boat. Daily themed buffet dinner with show. laundry (two items per adult per day). Unlimited use of the gym, karaoke lounge, games room and mahjong lounge. Access to the indoor and outdoor playground. WiFi service throughout the resort.

 

 

 

 

 

Deluxe Ocean View Rooms, as above but with ocean view, sleeping maximum 3 adults or 2 adults and 1 child.

Ocean View Suites with 1 king-size bed or 2 queen beds, sleeping maximum 3 adults and 2 children or 2 adults and 3 children

Family Rooms are also available. 

Grand Café Restaurant (serving breakfast, lunch and dinner including themed buffets). Julie's Italian Restaurant. Jukung Grill Restaurant (seafood and barbecue; open for lunch), Chopstick Restaurant (Chinese food; open for lunch and dinner. Set menu for All Inclusive guests), Bumbu Delhi (serving Indian food; open for dinner), Ibu Kitchen (Indonesian specialty restaurant, serving for breakfast and lunch), Mahi-Mahi Restaurant (Pool side restaurant open from 11:00am-6:00pm). Panorama Lounge & Bar, Coconut Pool Bar and JJ Rooftop Lounge. Lagoon swimming pool with swim-up bar, new infinity pool (adults-only). Thalasso Spa*. Water sports, kayaking, windsurfing, paddle boating, catamarans, and snorkelling. Seawalker experience*. Tennis courts, volleyball, Zumba, and batik classes available. Bamboo Kids' Club (age 4-15 years). Games lounge with billiards, air hockey, table tennis, games consoles and selection of games available, board games and books. Regular evening entertainment. Private karaoke room available for free hire. Babysitting* (on request). Shopping arcade. 24-hour room service*. Complimentary WiFi throughout the resort.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 26 Dec-4 Jan.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2657)
  • Very good (1672)
  • Average (639)
  • Poor (199)
  • Terrible (184)
Image of the Tripadvisor rating Worst customer service I’ve ever received.

Sep 10, 2021 InvertedViper83

We booked this hotel for our 10 year anniversary for 2020 and we’re not able to go due to the shut down of Bali and restrictions into Indonesia. The hotel refused to refund our hotel and instead gave us a further two years to rebook. It is now September 2021, it’s been 2 years and we still can’t go as there are restrictions and we were made… Read more
We booked this hotel for our 10 year anniversary for 2020 and we’re not able to go due to the shut down of Bali and restrictions into Indonesia. The hotel refused to refund our hotel and instead gave us a further two years to rebook. It is now September 2021, it’s been 2 years and we still can’t go as there are restrictions and we were made redundant from our jobs. We humbly requested that the hotel do as many airlines and hotels have and refund us as we haven’t been able to make it this far and are in a difficult financial situation to come in the near future. The hotel agreed on only a 50% refund of $5000 and I thought this was unreasonable especially as hotels and airlines around the world are refunding due to the pandemic being no fault of ours and more the countries locked down. I’ve been speaking to Hans Guslamen who made this offer and has subsequently ignored me for the past 2 months and is not willing to negotiate. This is a wake up call to the management. If you want tourists to use your facilities during the good times you need to make exceptions during the bad. I will accept as partial refund but 50% is a joke especially as we have not come and used the room, facilities or eaten your food. I will continue putting this review up on all forums monthly and will send it to the tourist board as ignoring me is ridiculous. Be aware everyone. The pandemic has made this hotel greedy and unreasonable. Don’t get caught as there are amazing resorts in Bali. This would have been out 5th trip and so I’m talking from experience. Read less
Image of the Tripadvisor rating Family Paradise

Jul 19, 2021 cahya2015

We stayed here for the first time this year with 3 kids for 1 night. This resort has almost all the family travellers need. Very good service,food & family activities with health protocols. The kids facility are super. Thank you Grand Mirage for your wonderful hospitality. We will come back again with our big family.
Image of the Tripadvisor rating The best place for staycation with Family

Jul 13, 2021 melizaoktavraunet Denpasar, Indonesia

This was our 2nd time visit Grand Mirage Resort, we are back because we loved this place, especially my 2 girls..this place keep them busy with their entertainment activities. We stayed during PPKM (pandemic/lockdown), but what we comfortable is Grand Mirage really following the protocol, and they really have a good team to organised everything… Read more
This was our 2nd time visit Grand Mirage Resort, we are back because we loved this place, especially my 2 girls..this place keep them busy with their entertainment activities. We stayed during PPKM (pandemic/lockdown), but what we comfortable is Grand Mirage really following the protocol, and they really have a good team to organised everything from prepared the breakfast (ala carte) from the night before, until purposed us about what we can do (the activity) thus available at that time. We took The Catamaran, Wall Climbing, and The turtle Release, as you can see from my photos. It was amazing and we had so much fun, my kids had more experiences! Not only that, Grand Mirage is a heaven on earth for family. Why? Because they have Playground, Boxing, Billiard, PingPong, bicycle and Games room. I couldn't ask for more. Everybody is happy. Not forget to mention our 2 Bedrooms Suites, We loved it. Instagrammable, and clean. We stayed 2 nights. And it's unforgetable. Thank to Mr. Bambang and Mr. Redana whose organised and guided us while we took the entertainment activities. They are the best team ever. We would like to come back again! Read less
Image of the Tripadvisor rating An amazing journey with Family

Jul 13, 2021 philipperK8694EH Denpasar, Indonesia

One of the best places in Bali for Family with so much fun activities. Pak Bambang organised our tours activities such as: catamaran, release baby turtles in the sea, wall climbing and video games. It was great memories with the kids with full of pictures. We stayed in the 2 Bedrooms Suite - there is lot of space for 4 of us and we could actually… Read more
One of the best places in Bali for Family with so much fun activities. Pak Bambang organised our tours activities such as: catamaran, release baby turtles in the sea, wall climbing and video games. It was great memories with the kids with full of pictures. We stayed in the 2 Bedrooms Suite - there is lot of space for 4 of us and we could actually easily stay 5. Very clean and comfortable Thank you Grand Mirage for your hospitality, this place is now one of our favorite and we will DEFINITELY come back as we already live in Bali. Read less
Image of the Tripadvisor rating Great experience during pandemi

May 5, 2021 MirandaSAlianto

We had such a great love for this hotel since the first time we're here. the Staffs are so kind, friendly, and helpful. These are the staffs that I remember, Mba Sukma, Pak Asep, Pak Arya, and many more. All of them were so nice and gave their best. The kids facility are superb, I guess no more other hotel in Bali can defeat this (since I had went… Read more
We had such a great love for this hotel since the first time we're here. the Staffs are so kind, friendly, and helpful. These are the staffs that I remember, Mba Sukma, Pak Asep, Pak Arya, and many more. All of them were so nice and gave their best. The kids facility are superb, I guess no more other hotel in Bali can defeat this (since I had went to other hotel). And the two bedroom suite was incredibly suitable for our family. Such a great experince! We will come back everytime we go to Bali with our kids. Just one thing, the breakfast during pandemi wasn't so nice. Maybe you can manage it better like other hotel with the ala cart menu. Thank you for your wonderful hospitality, Grand Mirage! Read less