Maya Ubud Resort & Spa

Ubud, Indonesia

The hotel

This elegant resort and spa is set in a quiet mountainous area, set high above two river valleys and surrounded by rice fields. The service here at Maya Ubud Resort & Spa is exceptional, with gracious staff and guides on hand to make your stay extra special. The spa is something special as well, with double treatment pavilions allowing couples to be together, and riverside treatment rooms located next to the rushing water!

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Children's Pool
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Tennis
  • Bicycle Rental
  • Restaurant

Where is it

Within walking distance of the vibrant artistic centre of Ubud. Transfer time from Denpasar Airport: 1 hour 15 minutes.

Hotel information

108 rooms and villas. All with air-conditioning, satellite TV, complimentary WiFi, tea/coffee-making facilities, mini-bar*, telephone, safe and hairdryer. Deluxe Rooms are located in 3-storey buildings and have a balcony facing the Petanu River Valley or the rice terraces of Peliatan. Rooms either have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 1 child (children will be accommodated on the day/sofa bed, a bed will be provided for a 3rd adult).

Half Board/Full Board options: based on set menu of the day (three courses, drinks are not included). The lunch/dinner can be taken in any of the restaurants in the hotel, namely Maya Sari Mas, Maya Sari Asiatique, and River Café.

Deluxe Garden Villas have a terrace and are surrounded by vibrant tropical gardens, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (an extra bed can be added to accommodate a 3rd person after the sofa has been removed). All villas have en-suite bathroom with bath tub with overhead shower and hand shower, vanity unit, toilet and WiFi access.

Premier Pool villas have a terrace, private plunge pool and outdoor shower, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (an extra bed can be added to accommodate a 3rd person after the sofa has been removed)

Why is this a Virgin Holidays Favourite?

Beautiful resort set among jungles and rice paddies

Close to Ubud town

Luxurious Villa accommodation available

Exclusive Virgin Holidays benefits:

  • 20% discount on all spa treatments
  • 10% discount on food (excluding beverages)
  • Private escorted nature walk (30-45 minute tour)
  • Virgin Holidays guests staying 3 nights or more receive a complimentary upgrade from a Superior Room to a Superior Garden Villa.

2 restaurants; Maya Sari Restaurant (buffet breakfast, à la carte International and classical cuisine for breakfast, lunch and dinner), Maya Sari Asiatique Restaurant (selection of Indonesian, Japanese, Thai, Indian and Chinese cuisine). River Café (informal poolside dining alongside the banks of Petanu River). Bar Bedulu. Complimentary daily afternoon tea (4:00pm-5:00pm). 2 pools including an Adults-only pool. Spa at Maya*. Fitness centre and Yoga Pavilion (yoga classes*). Floodlit tennis court. Mountain bikes*. Cooking classes*. Complimentary Internet access in the library and all rooms and villas. Village trekking and nature walks*.

* Denotes local charge.

Please note: children are not permitted in the River Café and Spa pool.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2142)
  • Very good (426)
  • Average (114)
  • Poor (23)
  • Terrible (12)
Image of the Tripadvisor rating A near okay customer experience

Sep 18, 2021 fibriandani Jakarta, Indonesia

When we planned to stay 3 nights in a five-star hotel, and booked 3 rooms. We have a set of expectations for the quality of service processes, rooms, and service personnel. Grounds of the hotel, the view and the atmosphere are good. Rooms are okay, However, the service mindset of their staff is needed to be improved. We understand that right now… Read more
When we planned to stay 3 nights in a five-star hotel, and booked 3 rooms. We have a set of expectations for the quality of service processes, rooms, and service personnel. Grounds of the hotel, the view and the atmosphere are good. Rooms are okay, However, the service mindset of their staff is needed to be improved. We understand that right now is tough for any kind of hospitality business. But the cost control policy, which I assume is the focus to be implemented at this hotel, changes people to greatly reduce the overall service experience experienced by customers. I thought that by visiting and staying in this hotel we support their business. I guess i was wrong. I think this hotel is doing fine with their current business situation. Even now I am still living in this hotel, but am looking forward to moving to Sanur soon to enjoy the services of another 5-star hotel that we have known so far. Read less
Image of the Tripadvisor rating We loved it!

Aug 2, 2021 Belém L Denpasar, Indonesia

Maya Ubud is the most beautiful hotel we have stayed in. The hospitality, the staff, the traditional architecture, the food, everything was perfect. We totally recommend booking a massage, the spa is stunning, the flower bath with jungle view is out of this world. Great experience!
Image of the Tripadvisor rating Home Away From Home

May 12, 2021 non_non8668 Jakarta, Indonesia

This is one of the properties in Ubud - Bali I must give thumbs up. Maya Group is locally owned by Balinese family. Despite this Ubud resort has been there for more than two decades, all facilities are very well maintained and in very good conditions. Villas were built with strong Balinese architecture and design philosophy. Clean, comfortable and… Read more
This is one of the properties in Ubud - Bali I must give thumbs up. Maya Group is locally owned by Balinese family. Despite this Ubud resort has been there for more than two decades, all facilities are very well maintained and in very good conditions. Villas were built with strong Balinese architecture and design philosophy. Clean, comfortable and very homey. I had private seafood bbq at my villa and it was such a memorable lunch Read less
Image of the Tripadvisor rating RECOMMENDED!!

Apr 25, 2021 Wingrei Seminyak, Indonesia

friendly staff, one of the best spa ive ever experienced in bali, and the scenery? oh man....i wish i could stay here for as long as i can be the SPA rate is on the high end, around $200 for 2hrs of spa, but i think its worth it! our stay didnt include breakfast, so i cant rate the food, but the other things were so nice!
Image of the Tripadvisor rating Suksma Indonesia, Thank you Maya Ubud

Mar 13, 2021 aiharry Jakarta, Indonesia

Stayed here as the part of the giveaway program for the healthcare workers. Get up graded to the Heavenly Pool Villa for the very affordable rate. The villa is facing the valley of Petanu River and has amazing views. Breakfast is served at the villa, it's very convenient in the pandemic era. The menu is very delicious. Special mention to the… Read more
Stayed here as the part of the giveaway program for the healthcare workers. Get up graded to the Heavenly Pool Villa for the very affordable rate. The villa is facing the valley of Petanu River and has amazing views. Breakfast is served at the villa, it's very convenient in the pandemic era. The menu is very delicious. Special mention to the culinary director, Chef Gildas Perin. Definitely Maya Ubud is the best resort to stay in Ubud Read less