Maya Ubud Resort & Spa

Ubud, Bali

Virgin rating

The hotel

This elegant resort and spa is set in a quiet mountainous area, set high above two river valleys and surrounded by rice fields. The service here at Maya Ubud Resort & Spa is exceptional, with gracious staff and guides on hand to make your stay extra special. The spa is something special as well, with double treatment pavilions allowing couples to be together, and riverside treatment rooms located next to the rushing water!

Amenities

  • Bicycle Rental
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Within walking distance of the vibrant artistic centre of Ubud. Transfer time from Denpasar Airport: 1 hour 15 minutes.

Hotel information

108 suites and villas. All with air-conditioning, satellite TV, complimentary WiFi, tea/coffee-making facilities, mini-bar*, telephone, safe and hairdryer. Impressive Forest Suites are located in 3-storey buildings and have a balcony facing the Petanu River Valley or the rice terraces of Peliatan. Rooms either have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

Half Board/Full Board options: based on set menu of the day (three courses, drinks are not included). The lunch/dinner can be taken in any of the restaurants in the hotel, namely Mayasari Restaurant, River Café, and Tree Bar.

Heavenly Jacuzzi Villas have a terrace with outdoor Jacuzzi and surrounded by vibrant tropical gardens  with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room). All villas have en-suite bathroom with bath tub with overhead shower and hand shower, vanity unit, toilet and WiFi access.

Heavenly Pool Villas have a terrace, private plunge pool and outdoor shower, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

Why is this a Virgin Holidays Favourite?

Beautiful resort set among jungles and rice paddies

Close to Ubud town

Luxurious Villa accommodation available

Exclusive Virgin Holidays benefits:

  • 20% discount on all spa treatments
  • 10% discount on food (excluding beverages)
  • Private escorted forest trail (30-45 minute tour)
  • Virgin Holidays guests staying 3 nights or more receive a complimentary upgrade from a Superior Room to a Superior Garden Villa.

2 restaurants; Mayasari Restaurant (buffet breakfast, à la carte International and classical cuisine), River Café (informal poolside dining alongside the banks of Petanu River). Tree Bar (selection of Indonesian and International cuisine) for lunch and dinner. Complimentary daily afternoon tea (4:00pm-5:00pm).2 infinity swimming pools including a kids pool. Spa at Maya*. Fitness centre and Yoga Pavilion (yoga classes*). Floodlit tennis court. Mountain bikes*. Cooking classes*. Complimentary Internet access in the library and all rooms and villas. Village trekking and forest trails*.

* Denotes local charge.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2162)
  • Very good (430)
  • Average (118)
  • Poor (27)
  • Terrible (12)
Image of the Tripadvisor rating The best of the best

Jul 2, 2022 790daphneyw

The resort is idyllic. It is a pristine resort nestled in nature. The staff made our stay a memorable one and the facilities were perfect. The spa services and staff make you want to stay forever. I will be returning for years to come!
Image of the Tripadvisor rating The best!

Jul 2, 2022 Ninz82 Tangerang, Indonesia

Highly recommended, nothing bad to say about this resort. we (family with 2 kids) stayed 3 nights at the heavenly 2 bedroom villa, enjoyed the jungle view, had a pool and jacuzzi. villa was very spacious and clean, with a microwave, toaster and coffee maker. very convenient for families. we also ordered in room service a couple of times, food… Read more
Highly recommended, nothing bad to say about this resort. we (family with 2 kids) stayed 3 nights at the heavenly 2 bedroom villa, enjoyed the jungle view, had a pool and jacuzzi. villa was very spacious and clean, with a microwave, toaster and coffee maker. very convenient for families. we also ordered in room service a couple of times, food was standard good. breakfast options were plentiful as well. good quality cappuccino :). booked the jetlagged spa, pricy but worth it, can not describe the view by the river. also went trekking with the kids to the rice fields, and took the walk by the river. there are many stairs so it is not disabled friendly. will definitely stay here again! Read less
Image of the Tripadvisor rating Resort is nice on the river side but staffs or the policies were rather poor

Jun 27, 2022 nataliaya1986 Moscow, Russia

We booked space in this hotel for my wife to do a photoshoot( just the back garden area). Of course, we had paid for that. They allowed my wife and photographer to go towards the garden area( not really the garden but it's the area where rooms are located as left and right columns and has the greenery). After some time my toddler got tired of the… Read more
We booked space in this hotel for my wife to do a photoshoot( just the back garden area). Of course, we had paid for that. They allowed my wife and photographer to go towards the garden area( not really the garden but it's the area where rooms are located as left and right columns and has the greenery). After some time my toddler got tired of the lobby area and I thought if I could walk near the lobby but on the garden side, until my daughter was satisfied, they did not allow me to go there until I purchase a pass. A pass? This was stunning to hear for me, a five-star resort would ask a potential guest to buy a ticket to go towards the grassy area of the hotel. It was clear, to buy the day pass or eat at the restaurant to cross the lobby area. I understand if I was asking to go to their selling service like parks, entertainment venues, sports venues, etc. It was just a grassy area of the hotel! Left with no choice, I had to buy coffee from a restaurant downstairs to enter their grassland! That day in 2021 and today in 2022 June, never entered that hotel again even for drinks although we live just nearby this hotel. Read less
Image of the Tripadvisor rating Jet Lag Spa Treatment was AWESOME!

Jun 26, 2022 donam900

After traveling 23 hrs. to Bali, the first thing I wanted to do was get a spa treatment. I went for the flower petal bath but got so much more. While I did not stay at the resort, just walking to the spa after being dropped off by our driver was an experience that was absolutely breath taking. Once I arrived at the spa, I received what I… Read more
After traveling 23 hrs. to Bali, the first thing I wanted to do was get a spa treatment. I went for the flower petal bath but got so much more. While I did not stay at the resort, just walking to the spa after being dropped off by our driver was an experience that was absolutely breath taking. Once I arrived at the spa, I received what I believe was a glass of green tea, with a lime in the bottom of the glass. Not only was it refreshing, but as I got closer to the bottom of the glass, the lime really made a difference. When I walked into my "spa treatment hut" the view was simply beautiful. Hearing the water running behind the hut, was so tranquil. Ariana was my masseuse, and I would highly recommend if you like a firm massage. It truly was a wonderful experience. Now if I return to Bali, this is the place where I would love to stay. The grounds are beautiful. Read less
Image of the Tripadvisor rating Could do better

Jun 24, 2022 Ondi70 Oxfordshire

The hotel is beautiful and very balinese which is why we chose it, we did get a nice welcome and quick swig of a drink. And first impressions were wow. We had a pool villa (I had pre asked for one overlooking the forest) I know how hard it is to accommodate everyone's request unfortunately we had one up higher which meant we had guests and staff… Read more
The hotel is beautiful and very balinese which is why we chose it, we did get a nice welcome and quick swig of a drink. And first impressions were wow. We had a pool villa (I had pre asked for one overlooking the forest) I know how hard it is to accommodate everyone's request unfortunately we had one up higher which meant we had guests and staff peering through the hedge when in pool so no privacy. Lovely cake came to the room for our anniversary -this was at 10pm at night when we were fast asleep! The villa was super clean and was lovely, bed was super comfy! Spa was excellent so do book it was worth every penny! We did visit the other pools and they were good and in beautiful surroundings. Breakfast was ok I found something to eat everyday, bar drinks were expensive so made the most of happy hour, being vegetarians we could have done with more choices on their lunch menu, the only thing I enjoyed was the mushroom pasta so disappointed. We tried a floating breakfast and was disappointed at how much we had and the cardboard cups for juice, when we look at other customers breakfast pics they look much nicer, it wasn't cheap and considering breakfast was included in our room rate feel it was a waste of money - I now wish i had asked for a refund but hey ho it made for a good picture! I did have to go to reception to complain about lights switching on at 5.30am in the morning 😴 , they promptly dealt with the situation and a maintenance man came later that day, said he had fixed and the next morning they all switched on at 6.15am 😒 The staff are an asset and work hard. I couldn't give 5 stars because I didn't get 5 star treatment in a 5 star hotel, was disappointed that there was no entertainment as seen when first choosing the hotel and missing the river bar. I would recommend this hotel it was just missing the mark on a few points. Read less