Islamabad Marriott Hotel

Islamabad, Pakistan

Virgin rating

The hotel

Fantastic location, top of the range facilities and even better service is exactly what you can expect when staying at the Islamabad Marriott Hotel. Set right in the heart of the beautiful, green city of Islamabad, you’re at the foot of the iconic Margalla Hills, and whether you’re here to explore the beautiful scenery or for business purposes, you’re within easy reach of everything you need, including a free shuttle for the airport commute. You’ll be hard pushed to decide where to eat in the evenings, the hotel has 8 dining options ranging from Italian to Japanese to Thai, suitable for even the most fussy of eaters! Why not upgrade to an Executive room for additional benefits including complimentary breakfast in the lounge, a great way to fuel up before experiencing the natural wonders that Pakistan has to offer. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located at the foot steps of the famous Margalla Hills. Transfer time from Islamabad International Airport: Approximately 50 mins. 

Hotel information

267 rooms and 19 suites, across 5 floors, all with air-conditioning, in-room safe, coffee/tea making facilities, satellite TV, mini bar*, complimentary WiFi access, iron and ironing board, hair dryer, and bathroom amenities. 

Deluxe Rooms with 1 king-size bed or 2 twin beds, sleeping maximum 3 people.


Executive Rooms with access to the Executive Lounge which includes complimentary continental breakfast, midday snack, afternoon tea, hors d’oeuvres, dessert, and non-alcoholic beverages, as well as complimentary pressing for 2 garments per night. These rooms have 1 king-size bed or 2 twin beds, sleeping maximum 2 people.

Junior Suite with access to the Executive Lounge which includes complimentary continental breakfast, midday snack, afternoon tea, hors d’oeuvres, dessert, and non-alcoholic beverages, as well as complimentary pressing for 2 garments per night. Junior Suites feature a separate living room and bedroom with 1 king-size bed, sleeping maximum 2 people. 

Complimentary airport shuttle service (reservations required). Complimentary on-site parking. 

The Nadia Coffee Shop (buffet breakfast, and a la carte menu for lunch and dinner, with international cuisine). Dynasty (Chinese restaurant, open for lunch and dinner). The Royal Elephant (Thai, open for lunch and dinner). Sakura Japanese Restaurant (featuring a live sushi counter, open for lunch and dinner). Jason’s Steak House (open for dinner). Terrace Café (open throughout the day, serving Lebanese and Mediterranean specialities, drinks and light bites). Lobby Lounge (offering a range of drinks, snacks and light meals). Zigolini (Italian restaurant, open for lunch and dinner). 

Xavier health club (open 24 hours a day, with gym, fitness classes, indoor swimming pool, sauna, steam rooms and whirlpool, as well as a range of spa treatments*). Table tennis. 

Complimentary WiFi access. Concierge. 24-hour room service. Laundry service*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (224)
  • Very good (219)
  • Average (53)
  • Poor (21)
  • Terrible (30)
Image of the Tripadvisor rating Stay and dine in at the Marriott Islamabad. (NO NOmore).

May 12, 2022 shabbirh800

Its simply not worth visiting for the sake of fun, the front desk, service in Nadia and the rooms cannot be categorised 5* anymore. I would rather spend money in some place else. There are better guest houses and cheaper hotels offering better service & food.
Image of the Tripadvisor rating Noise, Loud Music, Wedding

May 11, 2022 Sairamunashir

So I’m booked in for 1 night, have a business meeting at 9 next morning and there is loud music coming from the ground floor. I’m told there’s a wedding and I’m very happy for the couple but I need to sleep. Reception tells me they can’t stop the wedding . It’s midnight now and I’m still waiting for the wedding to end. There is no double glazing… Read more
So I’m booked in for 1 night, have a business meeting at 9 next morning and there is loud music coming from the ground floor. I’m told there’s a wedding and I’m very happy for the couple but I need to sleep. Reception tells me they can’t stop the wedding . It’s midnight now and I’m still waiting for the wedding to end. There is no double glazing and control on noise. Just horrible Read less
Image of the Tripadvisor rating Poor quality

Mar 28, 2022 Manuh99 London, United Kingdom

Nothing has changed in this hotel in 5 year from my last visit. Needs updating, looks very tired and worn out. Should be ashamed as the quality no way matches the price they charge. Staff is nice and polite and about the best thing this hotel offers.
Image of the Tripadvisor rating Very average

Mar 19, 2022 Asma A

Average spa. Had an express manicure and a spa pedicure which was very average. Soles of my feet weren’t filed and under my nails weren’t cleaned in the manicure. I also had a skin cleansing facial. Again this was ok, the facial massage was good but overall wouldn’t have this again. Ambiance is okish. Had my eyebrows done, this was fine. I… Read more
Average spa. Had an express manicure and a spa pedicure which was very average. Soles of my feet weren’t filed and under my nails weren’t cleaned in the manicure. I also had a skin cleansing facial. Again this was ok, the facial massage was good but overall wouldn’t have this again. Ambiance is okish. Had my eyebrows done, this was fine. I throughly advise if you can, you go to Arammish spa in Lahore. I used the Gulberg branch as did my husband and mother in law and cannot fault it. Wish they had a branch in Islamabad. Read less
Image of the Tripadvisor rating Islamabad Marriot goes cheap

Mar 19, 2022 HabibTravel London, United Kingdom

Islamabad Marriot goes cheap. Don’t get me wrong, I don’t mean cheap in terms of being inexpensive, it remains one of the most expensive hotels in Pakistan. I booked a room for myself, my nephew and my son using my points for 12 and 13 March 2022. The purpose of the trip was to show off Pakistan’s best to my British born son who had never been to… Read more
Islamabad Marriot goes cheap. Don’t get me wrong, I don’t mean cheap in terms of being inexpensive, it remains one of the most expensive hotels in Pakistan. I booked a room for myself, my nephew and my son using my points for 12 and 13 March 2022. The purpose of the trip was to show off Pakistan’s best to my British born son who had never been to Pakistan. The issues started before even checking in, I called a day ahead to book transportation from Islamabad airport, each time I called the operator tried to put me through to reception who promptly hang up on 3 occasions. On the fourth occasion, I managed to speak with someone and booked a shuttle bus. On checking in we were told that breakfast was not provided, and we would have to pay for breakfast. They omitted to inform me that we could use the executive lounge for breakfast using my Marriott status. We were provided with a small room with only two beds, and towels for two, I asked for additional bedding and was told it would be provided and we went out sightseeing. We returned after 3 or 4 hours, and the addition beading was not placed in our small room. Again I called reception and asked for an additional bed and again it was not provided. Eventually, I went down to reception and was informed that I had requested addition bedding as we were 3 males and I had booked a room for 3. Immediately, I was informed that there would be a charge, I asked why the hotel was behaving in such a cheap manner and that I had booked a room for three persons. Also, I would pay and never use Islamabad Marriot. At this point the reception staff checked my status and said it would be free as a long term Marriot customer and having stayed with them previously. At this point I asked about the executive lounge and was informed that we could used it. Had the staff bothered to check before trying to fleece additional money the experience would not have been so cheap. In summary, service is second to trying to fleece as much money from the customer as possible. The building is old and in need of major renovation, paint can be seen flaking from various parts of the building. The Internet is extremely slow. As a corporate customer, I have spent millions of USD in various Marriott hotels around the world over the past 30 years to house myself and my team. My experience on this occasion fell far below my experience of any other Marriot I have used before. Management needs to provide additional training and instill service as a priority and not behave in such a cheap manner. On the positive side, the views from the hotel were great. Read less