Grand Copthorne Waterfront

Singapore, Far East

The hotel

Situated on the banks of the historic Singapore River and within close proximity to Robertson Quay, this bright, modern hotel has real style and has recently unveiled a brand new lobby and restaurants boasting a buffet restaurant with interactive live stations, Italian grill restaurant, dynamic bar and a patisserie all under one roof. The hotel is WiFi equipped and offers health and leisure facilities and executive accommodation for ultimate comfort.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Tennis
  • Restaurant

Where is it

Central riverside location. Approx 10-minute walk to Mohamed Sultan (a popular entertainment district) and river taxi to Boat Quay and Clarke Quay (shopping and entertainment). Transfer time from Singapore Airport: 25 minutes.

Hotel information

574 rooms on 30 floors in 1 building with 6 lifts. All with air-conditioning, WiFi access, TV with pay-per-view films*, IDD service, tea/coffee-making facilities, mini-bar*, safe and hairdryer. Superior Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults.

Half Board/Full Board options: available at a supplement.

Deluxe Rooms have a marble bathroom with separate bath and shower, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Club Rooms include access to the panoramic Club Lounge, an exclusive place to meet and relax while you relish in daily complimentary breakfast, all-day refreshments and drinks with hors d'oeuvres and canapés in the evenings. Club Rooms sleep maximum 2 adults.

Grissini (Italian grill), Food Capital (cuisines from around the world and theatrical show kitchens), Grand Shanghai Restaurant (authentic Chinese cuisine, set in 1940s Shanghai with live musicians) and Tempo bar. Outdoor pool and Jacuzzi. Gym. 2 tennis courts. Complimentary WiFi in rooms and in public areas. 24-hour room service*. Complimentary shuttle bus to Chinatown and the Paragon Shopping Centre (Orchard Road).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2451)
  • Very good (1347)
  • Average (575)
  • Poor (198)
  • Terrible (131)
Image of the Tripadvisor rating Superb one of a kind service!

Jun 9, 2021 EricKhoon Singapore, Singapore

As the title states, Superb one of a kind service! This is a throwback review where I had dine in back in May, just one day before the Government tightens the rules of no dining in. So in that particular month of May, I had dine in twice at the Food Capital. The first dine in was with 3 of my colleagues who had booked the buffet as part of my… Read more
As the title states, Superb one of a kind service! This is a throwback review where I had dine in back in May, just one day before the Government tightens the rules of no dining in. So in that particular month of May, I had dine in twice at the Food Capital. The first dine in was with 3 of my colleagues who had booked the buffet as part of my farewell dinner. While I use to be a ala carte member of the Millennium Hotels, I never had once, and I repeat, never once I was given such an attention by a service staff on the ground. The Hall of Fame I call it, goes to Mr Kelvin Tan, an avid hotelier who pays attention and to the little details we requested for. One example was when we ordered 2 dozens of oysters, we were given 2 small wedges of lemon. So one of my colleague actually jokingly said "wow, the lemon so big" between our tables, it wasn't suppose to be heard by the staff (So I assume Kelvin heard). The next moment, we were given more lemon wedges in a side plate by one of the staff. And followed behind the staff, was the guy (Kelvin) who also sent a bottle of Tobasco! Now, that is what I called "People Service, Anticipated, Pro-Active". So impressed with the service and the food that I told my wife about it and without hesitation, she told me to make another booking just before the no dine in day. Was quite last minute so we couldn't book for an early slot so were given an 8pm slot. We arrived on the day and the restaurant was pretty busy and I was kind of worried because I did not see Kelvin around after so much of telling my wife about it... so we sat down and continued with dinner.. While service might be a bit slow but I will say it's reasonable despite the crowds. We were probably in our 20 minutes of dining when a voice above me said "welcome back and glad to have you dining in again" VOILA!! There he is, Kelvin is working! I wont go into details on what he did but my family definitely had a good time talking to him. Just before we were about to place our order for dessert, Kelvin came with a platter of dessert and I almost "lost" my wife to Kelvin (Just Kidding), because he had prepared a slice of my wife favourite Red Velvet Cake. I never get to know how he knows my wife loves Red Velvet cake but I guess Kelvin had a pair of sharp ears as my son goes " Mum, there's no red velvet cake" That certainly sums up our evening! I could go on and on but I guess this is more than enough. Once again, thanks for the hospitality Kelvin, you are da MAN! Read less
Image of the Tripadvisor rating Memorable wedding banquet, highly recommended!

May 30, 2021 vvseh

We had our wedding during the covid period and are very happy with how things turned out with Grand Copthorne. Nellie was our wedding coordinator and we were grateful for all the help rendered, from the postponement of our wedding date to efforts in accomodating multiple last minute changes as a result of the everchanging government regulations.… Read more
We had our wedding during the covid period and are very happy with how things turned out with Grand Copthorne. Nellie was our wedding coordinator and we were grateful for all the help rendered, from the postponement of our wedding date to efforts in accomodating multiple last minute changes as a result of the everchanging government regulations. Planning a wedding during throughout the covid period is definitely challenging but Nellie's sincerity, assurance and patience throughout made a huge difference in enabling the whole process to be memorable for us. The operations manager in charge for our night was Bonn and the service that he rendered was impeccable. He paid attention to all the small details, from keeping close track of our schedule to serving us a glass of cold water with straws before our march in. My husband forgot to bring his cufflinks but Bonn even managed to find a pair to lend him for the night! We did not give any instructions and were very impressed with the service, almost as if Bonn could read our minds. The grand ballroom was classy and when the curtains were drawn, the backdrop with the fairylights was both dreamy and stunning. Our dinner banquet ran very smoothly and all our guests gave very good feedback on the food. While it was individually plated, quality was not compromised and our guests enjoyed the food very much, epecially the pork ribs in burgundy sauce and the baked alaska. Overall, we are incredibly pleased with Grand Copthorne. The venue, service and food all exceeded our expectations. Would definitely highly recommend Grand Copthone and the team, Nellie and Bonn! Read less
Image of the Tripadvisor rating A Great Place to your Wedding!

May 17, 2021 applelook88

We were really thankful to the wedding coordinator from Grand Copthorne Waterfront Hotel Serene! She was such a great help, especially in times like this when couples are struggling to adhere to all the restrictions! Her service was what made the whole planning journey less frustrating and easier for us. She responded quickly and provided good… Read more
We were really thankful to the wedding coordinator from Grand Copthorne Waterfront Hotel Serene! She was such a great help, especially in times like this when couples are struggling to adhere to all the restrictions! Her service was what made the whole planning journey less frustrating and easier for us. She responded quickly and provided good strategies to manage the tables. Serene was patient and she sincerely cared about our wedding. Serene put in lots of effort to accommodate last-minute changes. She also provided ample advice for a young couple like us. We felt blessed to have her as our wedding coordinator! Grand Copthorne Hotel is also a beautiful, classy, and truly worthy of a 5 stars hotel to hold a wedding banquet. The food is delicious and the hotel staffs were all very friendly! The only con is the projectors, as they could be more up-to-date. Overall, it is a great hotel to hold a wedding banquet given the price and flexibility. An incredible experience and wonderful memory we had there. Highly recommended to look for Serene should you wish to hold a Wedding Banquet at Grand Copthorne Waterfront Hotel! Read less
Image of the Tripadvisor rating Wonderful dinner experience with great food and service

May 12, 2021 eileenseah1234

The food and service was great. Fresh seafood, tasty steak and delicious cooked food. Excellent service rendered by Weibin (poly intern), Dennis Johnny and Astley Ng who took such great care of my dinner party and I. Will definitely be back again for other dinners. From Eileen Seah and Family.
Image of the Tripadvisor rating Great view with great services

May 8, 2021 Resort63443696762 Ho Chi Minh City, Vietnam

Room is spacious with fabulous view on 17 floor. 2 weeks of Stay home notice there, prompt delivery of food , reminders and staff deliver my food delivery quickly. Front desk executive Susan is great and helpful with my enquiries, PCR test and check out. Outstanding hotel services can happen with staff with initiative.