W Singapore Sentosa Cove

Singapore, Far East

Virgin rating

The hotel

It's all about the W in Singapore and if you fancy combining the latest in luxury service with one of Asia's most cosmopolitan cities then jump on-board and enjoy the ride. The Sentosa Cove setting more than compliments the W's fun and funky outlook on life with restaurants, casinos and Universal Studios all in and around Singapore’s southern tip. Wherever you explore it's always an exciting bonus to have the W to come home to as from the Kitchen Table to the Woobar this is the coolest venue in town so why go out for burgers when you have seafood and steak at home? With the Wet Pool (one of Singapore’s largest) and Away Spa, competing for your undivided attention you're bound to discover a pace of life that suits you and if you want to keep happy and active then check out FIT that promises 24/7 cardio heaven. In-room dining is yet another W touch and thanks to all guest rooms having uber trendy orchid-inspired décor you'll get to eat in one of the finest venues around, just steps from your great big bed. Singapore is awash with cultural and recreational things to do which is why the W's Sentosa Cove is just perfect for getting out and seeing the sights prior to returning home to get the party started.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

On the resort island of Sentosa and just minutes from major attractions. Transfer time from Singapore Airport: 30 minutes.

Hotel information

240 guest rooms. All with floor-to-ceiling windows, 40” LED HDTV with Bose surround sound, 350-thread linen over signature W bed, bathroom with rainforest shower, separate bathtub and Bliss Spa products, mood lighting, iPod docking station, multi-phone plug connectors and complimentary WiFi access. Wonderful Rooms are spacious with floor-to-ceiling windows, island views and sleep maximum 3 adults and 1 child or 2 adults and 2 children.

Away Rooms have a balcony with panoramic pool and sea views, a stand-alone bathtub and sleep maximum 3 adults and 1 child or 2 adults and 2 children.

The Kitchen Table (open for breakfast, lunch and dinner; International gourmet menu), Skirt (open for evening meals; seafood and meat grills), Woobar (open lunch-late; drinks and cocktails) and Wet Bar (open all-day for nibbles, snacks and cocktails by the pool). In-room dining and 'Whatever/Whenever®' service available 24/7. 

WET®, one of Singapore’s largest outdoor pool areas with underwater speakers, sea views and private cabanas with iPads and iPods. Away Spa* (luxury therapies and treatments using ILA-Spa products as well as baths, showers, sauna and steam room). FIT: 24-hour fitness centre. Pilates, kickboxing and many more fitness classes available. Golf course and deep water yachting marina nearby*. Clothing, jewelry and souvenir boutique. 

24-hour welcome desk with multilingual staff. Shuttle bus service. Dry-cleaning and shoe shine services*. SPG check in desk. Left luggage facilities. Currency exchange. Car hire*. Business centre with printing facilities and high-speed WiFi Internet access. Complimentary high-speed WiFi access throughout hotel including guest rooms.

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2099)
  • Very good (696)
  • Average (275)
  • Poor (138)
  • Terrible (156)
Image of the Tripadvisor rating Wow Wow and Wow

Apr 12, 2024 Air-Thai-Life Ko Samui, Thailand

Their Whatever Whenever service is the best practice ever! The one-bedroom suite we got was beautiful, spacious, and comfortable, with a fantastic view. The breakfast is excellent. W hotel has everything you want from Asian selections, Middle East, Western, and more, but what I love the most is their salads. Those Endive salad, watermelon salad,… Read more
Their Whatever Whenever service is the best practice ever! The one-bedroom suite we got was beautiful, spacious, and comfortable, with a fantastic view. The breakfast is excellent. W hotel has everything you want from Asian selections, Middle East, Western, and more, but what I love the most is their salads. Those Endive salad, watermelon salad, Mediterranean salad, Heirloom tomatoes salad and Kale salad are divine. I eat them daily, along with fresh salad from the salad bar. They also have fresh green juice. The hotel grounds are excellent with the lawn and the pool with the slide, so they’re great fun for kids. We forgot to bring our phones and iPad chargers, and we asked if they had any for us to borrow. They got us all the types we needed. We went to Vivo Mall one afternoon, and it got so late, around 9 pm. We waited for the taxi, and it’s been 30 minutes, and all the taxis were booked. We didn’t know what to do, so we called the hotel and the concierge helped us out and arranged for a cab to come and get us to the mall. All the gentlemen at the concierge are great. They’re so helpful—a big shout out to Kumar for helping us arrange the taxi from the mall. I got my period during our stay. I called reception to find out that the shop sells at the shop downstairs, and the receptionist said we can provide them for you, and they have both pads and tampons. I was so impressed. Our 5-year-old boy had a bad cough from the weather change, and I rang reception to find out the distance to the clinic or hospital. When we returned to the room, there was a tray of beautiful fruit, a mat toy with markers, a beautiful note wishing our boy a speedy recovery, and balloons. It was such a remarkable and memorable stay. Thank you to the W staff for the beautiful stay. You guys are fantastic. Read less
Image of the Tripadvisor rating Wonderful service and unforgettable experience in W

Apr 6, 2024 Navigate60518735980 Singapore, Singapore

I spent a total of four days at the W Hotel. I felt valued. Before coming, I raised my concerns and got a room upgrade. I asked for an extra bed on the first day, and Vinny generously exempted me. On the third day, I asked to buy W slippers, and XinWei gave them to me as a free gift. At the same time, I would like to thank Xiuxiu for thoughtfully… Read more
I spent a total of four days at the W Hotel. I felt valued. Before coming, I raised my concerns and got a room upgrade. I asked for an extra bed on the first day, and Vinny generously exempted me. On the third day, I asked to buy W slippers, and XinWei gave them to me as a free gift. At the same time, I would like to thank Xiuxiu for thoughtfully preparing eye wipes, and thank Elizabeth, koen, and Shree. For a delicious cake, handwritten card, exquisite chocolate, and earplugs, I feel the love from w. Thank you to the W team for taking care of me these days. This is undoubtedly the most guest-friendly hotel I have ever stayed in. Read less
Image of the Tripadvisor rating Outdated

Mar 29, 2024 es42rz Singapore, Singapore

We stayed 1 night on 28 Mar in Fantastic Suite (Rm748). We reached at 2.30pm, but was told room was not available and to wait for SMS once room is ready. I enquired if room is available to extend my stay for one more nite, but was told that the same room was not available. While waiting for the room, I checked the Bonvoy app and was puzzled… Read more
We stayed 1 night on 28 Mar in Fantastic Suite (Rm748). We reached at 2.30pm, but was told room was not available and to wait for SMS once room is ready. I enquired if room is available to extend my stay for one more nite, but was told that the same room was not available. While waiting for the room, I checked the Bonvoy app and was puzzled why the staff told not that the room was not available… At abt 3pm, I received the message that I may collect my key from the Welcome Desk. I noticed at the same time all waiting guests nearby also received the same message and walked to the desk. I wondered if the hotel now do not allow early check in even though the rooms are available and ready. As I also checked-in via the Bonvoy App and activated the mobile key, I wondered why we still need to check in the Welcome Desk and physical cards were issued. This is despite the Sustainability initiatives the hotel is driving as shown in their room TV… In my room, there’s a big air purified switched on at full blast. Needless to say, the room stink of cigarette smoke in both rooms. We didn’t sleep well as the air con was blowing out the bad air. The rooms are showing signs of aging. The Bose system and ceiling speakers are great to look at, but they ate outdated as we couldn’t even connect with Bluetooth.. While we enjoyed the big pool and the room pool, I think this hotel lacks the energy and vibes of a typical W hotel. I would suggest looking out for other hotels which are newer and better value for money. Read less
Image of the Tripadvisor rating Good food, bad bartender

Mar 20, 2024 Jeremy T

I attended my friends wedding at W Sentosa on 15 March and had an overall wonderful time at the hotel. However before the wedding started, there was a cocktail service going on. I had noticed the indian bartender doing like some sort of a blue and red drink. I got intrigued and went up to ask him what drink it was.. he looked at me and just… Read more
I attended my friends wedding at W Sentosa on 15 March and had an overall wonderful time at the hotel. However before the wedding started, there was a cocktail service going on. I had noticed the indian bartender doing like some sort of a blue and red drink. I got intrigued and went up to ask him what drink it was.. he looked at me and just ignored me. I thought that he didn’t hear me but i went to ask again slightly raising my voice. the indian bartender then gave me a side eye and said cranberry and pineapple martini. I then opted for the pineapple martini which tasted very sour. I also noticed that only the other bartender was using gloves while the one doing the martini was not. When the banquet started, the food was amazing and i had a fun time here. Read less
Image of the Tripadvisor rating Fantastic hotel staff, suites and memories—love the W Hotel Brand!

Mar 17, 2024 SuiJeneris Las Vegas, Nevada

We celebrated my birthday here and the experience was amazing. The staff and how special they treated us and made my birthday memorable is so appreciated. We have been staying at Sheraton, Westin, to JW Marriott and just recently started trying out W hotel brand (Sydney was fabulous as well) and now Sentosa. The facilities, pool, breakfast (so… Read more
We celebrated my birthday here and the experience was amazing. The staff and how special they treated us and made my birthday memorable is so appreciated. We have been staying at Sheraton, Westin, to JW Marriott and just recently started trying out W hotel brand (Sydney was fabulous as well) and now Sentosa. The facilities, pool, breakfast (so having been to two W hotels, they have a la carte breakfast menu and always worth ordering from it—I got the eggs Benedict with crab meat and it was delicious). There’s a free Sentosa bus that will take you around but honestly, everything is there and there a nice boardwalk with solid restaurants right next to the hotel. Thank you W hotel team for yet another unforgettable experience !! Read less