Centara Grand Beach Resort & Villas Krabi

Krabi, Thailand

The hotel

The Centara Grand Beach Resort & Villas Krabi occupies its own private bay at Pai Plong, backed by soaring cliffs and fronted by a white sand beach. The buildings nestle in abundant tropical foliage, with a large pool complex in the centre. The beautifully decorated and generously proportioned rooms feature crisp white linens and contrasting dark wood floors and have windows that perfectly frame both the garden and sea view rooms. With fabulous spa treatment options and several restaurants to eat in, including Japanese, Traditional Thai and seafood selections. It’s the perfect destination for mind and body to relax and to recharge your batteries.

Amenities

  • Bar
  • Spa
  • Kids Club
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Beachfront location
  • Restaurant
  • Kayaking
  • Sailing
  • Scuba Diving
  • Windsurfing

Where is it

On the beachfront at Pai Plong Bay, a 15-minute ride from Ao Nang. Transfer time from Krabi Airport: 40 minutes by road and boat (weather dependent).

Hotel information

192 rooms and villas. All with large balcony/terrace with sun lounger, air-conditioning and flatscreen TV with International satellite channels, mini-bar*, tea/coffee-making facilities, WiFi Internet access*, safe and hairdryer. Deluxe Garden View Rooms have balcony overlooking the resort’s gardens, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Half Board option: includes buffet breakfast at Lotus Court Restaurant, buffet or à la carte dinner at Lotus Court Restaurant.

Full Board option: includes breakfast, lunch and dinner.

Deluxe Ocean Facing Rooms have partial ocean views, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children.

Premium Deluxe Ocean Facing Rooms are slightly larger with a fully furnished living/dining balcony with spectacular views, and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children.

Spa Deluxe Garden View Rooms have a private Jacuzzi on their balconies, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Spa Deluxe Ocean Facing Rooms have a private Jacuzzi on their balconies and a signature king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Beachfront Villa, set right on the beach with ocean views, separate bedroom and oversized signature king-size bed, personal CD/DVD player and in-house films, sleeping maximum 3 adults or 2 adults and 1 child, (rollaway bed for third person).

1-Bed Ocean Facing Villa with pool, is slightly larger than the Beachfront Villa, and has uninterrupted views of the ocean, with a 15 sq m pool, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed for third person).

2-Bedroom Villas are set right on the beach ideal for sunset views, have a separate bedroom, living and dining room, 2 TVs, CD/DVD Player and furnished sun terrace, with an oversized king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (rollaway bed for 7th person).

Royal Villa which is very large and luxurious with a private entrance and lobby, 2 bathrooms, outdoor dining and lounging salas and direct access to a private pool, with an oversized king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (rollaway bed for 7th person).

All Villas include Club Room Benefits (guests in other room types may add this for a supplement):

  • Private check in
  • Access to the lounge with all-day tea/coffee service, Continental breakfast buffet, lunchtime snacks, afternoon tea, evening cocktails and canapés
  • Upgraded in-room amenities
  • Concierge service
  • Complimentary Internet access throughout the resort
  • Two pieces of laundry per room per day
  • Complimentary daily newspaper
  • 10% discount at Spa Cenvaree
  • Preferred reservation services at restaurants and other hotel outlets/facilities

Why is this a Virgin Holidays Favourite?

Stunning, unique location with dramatic limestone backdrop

Great choice of accommodation including private villas

Rooms and Villas with Club Benefits available

Sumptuous Spa Cenvaree*

Exclusive Virgin Holidays benefits:

  • Up to two children under 12 years eat free when accompanied by 2 paying adults (excludes snacks and beverages)
  • Complimentary spa treatment: Stay seven nights or more and receive a free one-hour spa treatment per person per stay, maximum two people per room
  • Room upgrade: Guests will receive an upgrade from a Deluxe Garden View to a Deluxe Ocean Facing; Deluxe Ocean Facing to a Premium Deluxe Ocean Facing; or from a Spa Deluxe Graden Facing to a Spa Deluxe Ocean Facing. Subject to availability on arrival.

Lotus Court Restaurant (seasonally-inspired International and Thai buffet and à la carte menu, open for breakfast, lunch and dinner), Rim Saai Restaurant (seafood and Thai cuisine, open for dinner), Hagi Japanese Restaurant (open for dinner). Coast Beach Bar & Bistro. 2 swimming pools with separate kids' pool. Spa Cenvaree*. Fitness centre. Water sports (free of charge for one hour, including sailing, snorkelling, windsurfing and kayaks). Kids' club* and babysitting services*. Shop. 24-hour room service*. Complimentary WiFi in the lobby and resort library.

5 nights between 28 Dec-5 Jan.

No check out permitted on 30-31 Dec.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3051)
  • Very good (1425)
  • Average (581)
  • Poor (277)
  • Terrible (260)
Image of the Tripadvisor rating Focus

Apr 27, 2021 Hiiamtraveler

The place is too old. The location is really nice but difficult to get into other place. The staff is nice but not that impressive. The room is a bit mess with insects. The bed is quite dirty for me. Even the television is also old. The only thing that impressed me is the location. Others are not good enough compared with the price.
Image of the Tripadvisor rating Amazing hotel

Apr 26, 2021 megaredlee

Me & 2 friends been staying there for 4 nights on 22-26 of April 2021 ... The hotel is amazing , best view in the area , private beach and very good pool . We paid 6000 baht a night for the spa deluxe sea view with the jacuzzi in the balcony . I came there during covid 3rd wave which start just a few days before my visit , so the hotel and pool… Read more
Me & 2 friends been staying there for 4 nights on 22-26 of April 2021 ... The hotel is amazing , best view in the area , private beach and very good pool . We paid 6000 baht a night for the spa deluxe sea view with the jacuzzi in the balcony . I came there during covid 3rd wave which start just a few days before my visit , so the hotel and pool was almost empty most of our days there . I got a 5000 baht credit per day for food & drinks as part of a promotion of the hotel ...but seems the restaurant and the reception are not synchronized on this promotion so it cause alot of confusion every time we order and wanted to know how much credit I got left everyday ... Also , the 'farang' food in the restaurant was average at best , the Thai dishes was much better ...but don't expect amazing food . I got it for free everyday , so I can't complaint , but if I paid for that , I'll be disappointed . The breakfast buffet was very good , alot of options . Very nice crew in the hotel , even they was only 20% of the staff working , it didn't make any problem or any delay with orders . This hotel is very honey-moonish ... If u looking for peace and quite with amazing beach, pool and view , you'll gonna love it . 10/10 for my experience Read less
Image of the Tripadvisor rating Centara Grand, Krabi. A shocking experience

Apr 26, 2021 BackPacker737444 Bangkok, Thailand

I feel strongly compelled to write to you and report my negative experience while staying at Centara Grand, Krabi. We stayed at the venue from Thursday the 15h throughout Sunday the 18th of April. The price paid was a premium one, as the total came close to 20K THB. Mind you, it would not be a problem if the 5-star rating would be true to… Read more
I feel strongly compelled to write to you and report my negative experience while staying at Centara Grand, Krabi. We stayed at the venue from Thursday the 15h throughout Sunday the 18th of April. The price paid was a premium one, as the total came close to 20K THB. Mind you, it would not be a problem if the 5-star rating would be true to itself. We are very well-traveled, and we do understand the accommodation industry as well as the restrictions that the pandemic brought on the whole. This is some different, however. Please also note that we specifically wrote into reservations, well ahead of time, advocating for a good staying and possibly a good view too. As a matter of fact, the booking was meant to be a treat for our honeymoon celebration. Regretfully, it was a total horror show from the 1st night onwards. The room was, and is, literally falling apart. In total dismay, I made sure I took enough pictures to document our shock and I am attaching those to this email. The amount of wear & tear and the general state of the room is hard to put into words. I guess the hotel must even have lost complete track of the last time an attempted (and clearly, failed) maintenance was ever made. To top it all off, things went from bad to worst when we went for the in-room dining. A pizza, a pasta, and a starter were all there was to the order, how could that possibly fail? It did. The waiter came in 40 mins later, brought pizza and pasta but no plates and no cutlery along. He went back to pick up the rest, and that took another chunk of 20 minutes. In the meantime, the whole meal went dead cold. Pizza and pasta, cold or not, were well beyond 7/11 standards. The starter, a basket of fried fish, was burnt beyond measure just like some volcano had it spat out. The night was of little sleep because much practical light was coming in from the back alley. The hotel forgot to provide some sleeping masks (and the welcome - fruit basket too, as we later found out) so we also got fully soaked in the morning light as soon as the sun set out for the day. Never seen a 5-star hotel without proper sun-blocking curtains, let alone one without any curtain but wooden blinds! The morning after, we checked the view, from the balcony, and although nice, a wide tropical plant was kind of blocking part of it. We soon found out that the accommodation next to us had no blocked view and... it was… vacant. The TV was a miserable 21” set that would have perhaps worked just OK as a computer monitor. In 2021, that set really had it. Throw it out and upgrade for god’s sake! Upon request, we got moved to another room. Things went a little better but not without any further incidents. Another gem was when a dude stationed at the Noppharat Pier, wearing civil clothes and no Centara outfit nor ID tag, just woke up from his nap to give us the 3rd grade on what business we had with the hotel upon us checking in for the 20.30 boat?? I conclude this letter stating that this was nothing short of a shocking experience and we are extremely disappointed with it. Of course, we will never ever book again with Centara and we are happy to take our business elsewhere. Read less
Image of the Tripadvisor rating Perfect services!

Apr 19, 2021 NattakornA3

We received a full memorable experiences staying at the property as well as had an excellent hospitality from staffs in every outlet in the hotel. Food was superb and we were really enjoy the taste and quality of the food.
Image of the Tripadvisor rating Understaffed

Apr 17, 2021 phunphimp Bangkok, Thailand

Overall I had an enjoyable stay but try not to expect too much. The hotel was understaffed and in need of general maintenance, but given that my stay was during long holiday and the pandemic, quite understandable. The service was overall slow. The stairway to my room was underlit, dirty and filled with leaves. The hotel is on a private beach that… Read more
Overall I had an enjoyable stay but try not to expect too much. The hotel was understaffed and in need of general maintenance, but given that my stay was during long holiday and the pandemic, quite understandable. The service was overall slow. The stairway to my room was underlit, dirty and filled with leaves. The hotel is on a private beach that has to be reached by hotel’s shuttle boat or a walking trail from Ao Nang. Big pros if you plan on staying at the property for most of your time but a tad troublesome if you want to go out to the city or an excursion. I recommend booking excursion with the hotel or arranging your private boat, so you can leave right from the property without having to take a detour to the main pier. Read less