Hawks Cay

Duck Key, Florida Keys

The hotel

This unique resort delivers outstanding comfort and state-of-the-art amenities. Hawks Cay Resort offers a choice of comfortable accommodation, multiple swimming pools and a saltwater lagoon. There is plenty for children, including a unique tree-house playground with slide and tyre swing, as well as a swimming pool with an amazing pirate ship. There are also dedicated kids' clubs with organised activities to keep the young ones amused for hours! The hotel's commitment to the environment is as strong as ever with a dolphin connection programme and ecology tours, so you can learn all about your stunning surrounds. The Calm Waters Spa, with its sauna, whirlpool and steam bath, is the perfect place to indulge yourself for a few hours; it also boasts an excellent range of beauty treatments to get you in tip-top condition! For more active moments, you can hire a bike or take advantage of the fantastic range of water sports on offer, including snorkelling in gorgeous coral reefs. At night, enjoy a cocktail or two in the Lobby Bar, before deciding in which award-winning restaurant to eat. A new fine dining restaurant, Sixty-One Prime features prime steaks and delectable signature seafood dishes in an elegant atmosphere, conveniently located within the resort’s main lobby. Enjoy the Hawks Cay Marketplace offering three meals a day including our famous abundant buffet breakfast. Dine inside or outside overlooking the Resort Pool and Fire Pit. You can even bring your catch along to Angler and Ale for some hook and cook options!

Amenities

  • Bar
  • Spa
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Close to Beach

Where is it

In Duck Key at Mile Marker 61. Driving time from Miami airport: 2 hours 30 minutes.

Hotel information

177 guest rooms and suites on 4 floors with 3 lifts and 250 villas. All with air-conditioning, 42" LCD TV, alarm/clock radio, telephone, WiFi, safe, fridge, hairdryer, iron and board. Hawks Cay King Rooms have a balcony with views of Duck Key and the resort and 1 king-size bed, sleeping maximum 2 adults.

Hawks Cay Queen Rooms have a balcony and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Waterview Rooms have a private balcony with full or partial views of the Atlantic Ocean, private lagoon, pool or the Island Waterway with 1 king-size bed, sleeping maximum 2 adults.

2-Bedroom Sunset Village Villas, set over 2 storeys, have views of the resort, a fully equipped kitchen, lounge with dining area, 2 upstairs bedrooms with queen-size bed, 1 family bathroom and 1 ensuite bathroom, sleeping maximum 4 adults or 2 adults and 3 children with a 5th person using a sleeper sofa in the lounge.

  • Free Nights: Book before 31 Mar '21 and stay for 7 nights, pay for 5 for stays between 1 May '21 to 21 Dec '21 and 4 Jan '22-13 Feb '22. Offers may not be combinable.

  • Free Nights: Book before 31 Mar '21 and receive each 4th night free for stays between 1 May '21 to 21 Dec '21 and 4 Jan '22-13 Feb '22. Offers may not be combinable.

  • Free Nights: Book before 30 Sep '20 and stay for 7 nights, pay for 5 for stays between 1 Jan '21 to 30 Apr '21. Offers may not be combinable.

  • Free Nights: Book before 30 Sep '20 and receive each 4th night free for stays between 1 Jan '21 to 30 Apr '21. Offers may not be combinable.

Parking included in the resort fee.

5 restaurants including the outdoor Tiki Grill and Cocktail Bar, Oasis Cay (adults-only outdoor dining and cocktails), Hawks Cay Marketplace (casual family eatery, open for breakfast, lunch and dinner), Sixty-One Prime (fine dining restaurant, open for dinner), Angler and Ale (overlooking the marina with indoor and outdoor dining).

5 swimming pools, including a resort pool, private saltwater lagoon, adult tranquillity pool and family pool, whirlpool and multi-tiered sunbathing area. Bicycle rental* and fitness centre. Water sports* including scuba-diving*, snorkelling*, boat rental*, sunset cruise* and deep-sea fishing*. 8 tennis courts*, volleyball, full-service spa*, sauna, ecology tours*. For children: swimming pool, tree-house playground, organised activities, pirate ship, Coral Cay Activities and Adventure* (5-12 years).

Room service*. Babysitting service*. WiFi included within resort fee.

This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Guest services - WiFi throughout the resort - Valet/self-parking - Access to the fitness centre - Unlimited access to The Indies Club - On-site shuttle service - Use of chaise lounges - Pool/beach towels. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (404)
  • Very good (146)
  • Average (110)
  • Poor (56)
  • Terrible (75)
Image of the Tripadvisor rating 90% of the staff was in a very bad mood. Employers were very rude.

Sep 22, 2020 nataliamX3089AR

First of all I just want to make clear that I'm not a picky person at all and I always try to get the best of any situation but my experience in this resort was awful. As soon as I got in the Resort I had a very bad experience with a waitress at the bar located in the main pool area. Her attitude was very rude. She would be literally rolling her… Read more
First of all I just want to make clear that I'm not a picky person at all and I always try to get the best of any situation but my experience in this resort was awful. As soon as I got in the Resort I had a very bad experience with a waitress at the bar located in the main pool area. Her attitude was very rude. She would be literally rolling her eyes every time we called her to order food and drinks. She messed up our order and when we ordered the check she charged us wrong so we asked her to review our bill in a very polite manner. She freaked out and started yelling at us (???) I was completely shocked and embarrassed about that situation and went back to the pool with my toddler. For my surprise she didn't stop screaming like a crazy person and in front of all the customers. When she left I asked to speak to the manager and he listening to me but didn't do anything about it. He didn't even apologized. Before leave I saw her doing the same thing with other client. I was completely shocked. I supposed to spend 3 days there but I anticipated my check out because 90% of the staff was very rude and in a very bad mood all the time. I tried to book a sunset boat tour at the website but it wasn't working so I went to the lobby. I gave my information and they supposed to call me back in an hour. They never called me back. The beds are not comfortable at all. My best experience was outside the resort in a restaurante called Island Fish Company. The resort is beautiful but their staff and services are a completely nightmare! Read less
Image of the Tripadvisor rating Disappointed with service

Sep 21, 2020 Emptynesterlove2trav

The hotel is nice but the service was terrible. First we couldn’t get a bellman to help with bags even though it wasn’t very busy. When my husband tried to get a luggage cart to take the bags himself a bellman showed up and took the cart. Later they came back and helped. Then the blow dryer was broken. I asked for another one and was told they… Read more
The hotel is nice but the service was terrible. First we couldn’t get a bellman to help with bags even though it wasn’t very busy. When my husband tried to get a luggage cart to take the bags himself a bellman showed up and took the cart. Later they came back and helped. Then the blow dryer was broken. I asked for another one and was told they didn’t have an extra one. After requesting another one multiple times, they finally brought me one on the last day when I no longer needed it. There was no cleaning service the entire stay due to Covid but this should have been told to us ahead of time. The hallways were filthy. They obviously didn’t even vacuum the hallways or throw out the garbage in the hallways. There were food containers all over the hallways the entire weekend. Then we asked for a late check out but we got locked out of our room before check out time and when we went to the front desk, they weren’t even apologetic. Overall disappointed- Overrated! You would expect a lot better service for the rates paid Read less
Image of the Tripadvisor rating Mr wesley

Sep 21, 2020 639wislya

This is one of the best attractive place i never been before. They staff are very nice,clean and neat👌 hotel. Clava Vee took us for a sunset tour,she's wonderful and nice, she makes us very comfortable 🙏👊. She is one of the best one working
Image of the Tripadvisor rating Good but not Great

Sep 20, 2020 cphs73-75 Pompano Beach, Florida

It is a great setting with a lovely property. Social Distancing was practiced as best as it could for a resort. I wish I was made aware before I booked this site that there would be no housekeeping for the 4 days that we were there. You could get fresh towels if you asked for them, but the used towels along with trash bins were not emptied nor… Read more
It is a great setting with a lovely property. Social Distancing was practiced as best as it could for a resort. I wish I was made aware before I booked this site that there would be no housekeeping for the 4 days that we were there. You could get fresh towels if you asked for them, but the used towels along with trash bins were not emptied nor the bed made. I understand under Covid restrictions that this is necessary but the $45.00 daily resort fee is still being charged for minimum services provided, not to mention nightly rates are not cheap. Also, the shower curtain was hanging by a thread and the complimentary bottles of shampoo/conditioner/body wash/lotion were all empty. I would like to return when this whole COVID situation is over, however, management needs to do a more thorough job of monitoring the condition of the rooms. There was also a mold like substance on the wall by the AC. The staff is very friendly and accommodating. Read less
Image of the Tripadvisor rating Not impressed at all

Sep 19, 2020 Haylee14

-No social distancing at pool or lagoon -Property extremely busy -No food/ drink service at lagoon area -No shampoo or soap in the room -2 towels for a “ family room” -Took 2 hours to get shampoo, soap and towels -Had a 12 pm check out time, housekeeping knocked on door 3 times before that - Hallway to room filled with laundry - Front desk… Read more
-No social distancing at pool or lagoon -Property extremely busy -No food/ drink service at lagoon area -No shampoo or soap in the room -2 towels for a “ family room” -Took 2 hours to get shampoo, soap and towels -Had a 12 pm check out time, housekeeping knocked on door 3 times before that - Hallway to room filled with laundry - Front desk checked in another group to our room... while we were in it - Lagoon is brown - Mildew on all the lounge chairs Read less