Hawks Cay

Duck Key, Florida Keys

Hawks Cay Rooms
Waterview Room
2-Bedroom Sunset Village Villas
2-Bedroom Sunset Village Villas
2-Bedroom Sunset Village Villas
Calm Waters Spa
Hawks Cay Rooms
Waterview Room
2-Bedroom Sunset Village Villas
2-Bedroom Sunset Village Villas
2-Bedroom Sunset Village Villas
Calm Waters Spa

The hotel

This unique resort delivers outstanding comfort and state-of-the-art amenities. Hawks Cay Resort offers a choice of comfortable accommodation, multiple swimming pools and a saltwater lagoon. There is plenty for children, including a unique tree-house playground with slide and tyre swing, as well as a swimming pool with an amazing pirate ship. There are also dedicated kids' clubs with organised activities to keep the young ones amused for hours! The hotel's commitment to the environment is as strong as ever with a dolphin connection programme and ecology tours, so you can learn all about your stunning surrounds. The Calm Waters Spa, with its sauna, whirlpool and steam bath, is the perfect place to indulge yourself for a few hours; it also boasts an excellent range of beauty treatments to get you in tip-top condition! For more active moments, you can hire a bike or take advantage of the fantastic range of water sports on offer, including snorkelling in gorgeous coral reefs. At night, enjoy a cocktail or two in the Lobby Bar, before deciding in which award-winning restaurant to eat. A new fine dining restaurant, Sixty-One Prime features prime steaks and delectable signature seafood dishes in an elegant atmosphere, conveniently located within the resort’s main lobby. Enjoy the Hawks Cay Marketplace offering three meals a day including our famous abundant buffet breakfast. Dine inside or outside overlooking the Resort Pool and Fire Pit. You can even bring your catch along to Angler and Ale for some hook and cook options!

Amenities

  • Children's Pool
  • Children’s Playground
  • Bar
  • Free Parking
  • Spa
  • Babysitting service
  • Wheelchair access
  • Sailing
  • Scuba Diving
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

In Duck Key at Mile Marker 61. Driving time from Miami airport: 2 hours 30 minutes.

Hotel information

177 guest rooms and suites on 4 floors with 3 lifts and 250 villas. All with air-conditioning, 42" LCD TV, alarm/clock radio, telephone, WiFi, safe, fridge, hairdryer, iron and board. Hawks Cay King Rooms have a balcony with views of Duck Key and the resort and 1 king-size bed, sleeping maximum 2 adults.

Hawks Cay Queen Rooms have a balcony and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Waterview Rooms have a private balcony with full or partial views of the Atlantic Ocean, private lagoon, pool or the Island Waterway with 1 king-size bed, sleeping maximum 2 adults.

2-Bedroom Sunset Village Villas, set over 2 storeys, have views of the resort, a fully equipped kitchen, lounge with dining area, 2 upstairs bedrooms with queen-size bed, 1 family bathroom and 1 ensuite bathroom, sleeping maximum 4 adults or 2 adults and 3 children with a 5th person using a sleeper sofa in the lounge.

Parking included in the resort fee.

5 restaurants including the outdoor Tiki Grill and Cocktail Bar, Oasis Cay (adults-only outdoor dining and cocktails), Hawks Cay Marketplace (casual family eatery, open for breakfast, lunch and dinner), Sixty-One Prime (fine dining restaurant, open for dinner), Angler and Ale (overlooking the marina with indoor and outdoor dining).

5 swimming pools, including a resort pool, private saltwater lagoon, adult tranquillity pool and family pool, whirlpool and multi-tiered sunbathing area. Bicycle rental*, fitness centre, The Dolphin Connection™ programme*. Water sports* including scuba-diving*, snorkelling*, boat rental*, sunset cruise* and deep-sea fishing*. 8 tennis courts*, volleyball, full-service spa*, sauna, ecology tours*. For children: swimming pool, tree-house playground, organised activities, pirate ship, Coral Cay Activities and Adventure* (5-12 years).

Room service*. Babysitting service*. WiFi included within resort fee.

This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Guest services - WiFi throughout the resort - Valet/self-parking - Access to the fitness centre - Unlimited access to The Indies Club - On-site shuttle service - Use of chaise lounges - Pool/beach towels. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (161)
  • Very good (71)
  • Average (50)
  • Poor (24)
  • Terrible (29)
Image of the Tripadvisor rating Avoid

May 16, 2019 Rob B Boston, Massachusetts

This is a place to be avoided. While it calls itself a "resort" and tries portray itself as an upper-end kind of destination, it falls woefully short. The service is terrible. The food is so-so at best and vastly overpriced. Don't know what the "resort fee" is for given that the place provides you none of the services you would expect at a… Read more
This is a place to be avoided. While it calls itself a "resort" and tries portray itself as an upper-end kind of destination, it falls woefully short. The service is terrible. The food is so-so at best and vastly overpriced. Don't know what the "resort fee" is for given that the place provides you none of the services you would expect at a true resort. I wouldn't have been so disappointed if I knew I was staying at place like a Days Inn or Holiday Inn (and was paying the rate such places charge), but this place lead me to believe in its marketing that it was a "resort." Read less
Image of the Tripadvisor rating Vacation

May 13, 2019 allisonmarieo Grand Rapids, Michigan

My husband and I were there with our 2 boys. I went to this resort years ago as a teenager and always thought it would be fun with young kids and it definitely was. There is so many things to do we just loved it. The boys especially enjoyed when activities were staff led. I think the resort is wonderful and the staff made it extremely… Read more
My husband and I were there with our 2 boys. I went to this resort years ago as a teenager and always thought it would be fun with young kids and it definitely was. There is so many things to do we just loved it. The boys especially enjoyed when activities were staff led. I think the resort is wonderful and the staff made it extremely special!! Tishira at the resort pool helped with anything and everything we needed! From day one her kind heart made our time at the resort even more enjoyable! Eric was always super helpful with getting the paddledboards and kayaks out. Tyler at night was also helpful with towels! Catiean cleaned our room and always went of her way to care for us and make sure we had everything we need. Ava- sweet Ava always made sure wherever we were we were taken care of and things were clean like the bathrooms or at the buffet. At restaurants our 2 favorites were Hoins or Hines not sure on spelling and the petite older lady. In the morning he would go out of his way for breakfast to help me get breakfast for the boys since my husband was working those mornings! What a blessing they both were amd excellent service!! Simoy was also very sweet when serving the boys. The date night option was fantastic and we were thankful for Ladyja and Bruno for helping out with the boys! Because of their many options for things to do, the customer service and the high end food, we definitely will come back. I think this is a wonderful place for families! Read less
Image of the Tripadvisor rating Very nice

May 12, 2019 fuzzPennsylvania Pittsburgh, Pennsylvania

The resort is very nice and the staff is exceptional. Everyone smiles and speaks to you. There was a small mishap upon check in and management went above and beyond to make it right. There isn’t much of a beach (it’s the Keys) but view and pools very nice. Love the adult only pool. We ate at tiki hut and Prime 61. Both were very good. If you… Read more
The resort is very nice and the staff is exceptional. Everyone smiles and speaks to you. There was a small mishap upon check in and management went above and beyond to make it right. There isn’t much of a beach (it’s the Keys) but view and pools very nice. Love the adult only pool. We ate at tiki hut and Prime 61. Both were very good. If you think the food isn’t worth the price there are a lot of restaurants near by. Read less
Image of the Tripadvisor rating 2 Star resort at 5 Star Prices

May 9, 2019 Ranger488

My husband and I stayed here because we made reservations for the Dolphin Connection. We enjoyed the Dolphin Connection but were disappointed with the resort in several ways. The door between our room and the adjoining room was unlocked and there was no dead bolt and a key was required to lock the door. My husband called the front desk to let… Read more
My husband and I stayed here because we made reservations for the Dolphin Connection. We enjoyed the Dolphin Connection but were disappointed with the resort in several ways. The door between our room and the adjoining room was unlocked and there was no dead bolt and a key was required to lock the door. My husband called the front desk to let them know and was told it was OK because there wasn't anyone staying in the adjoining room. My husband explained that it is NEVER OK when a guest is unable to secure their room and they sent a man up to lock the door. After dinner at their prime restaurant (which only had 4 other patrons) we went outside to enjoy the resort area reserved for adults but there was no staff at the bar and it was only 8:30 pm so we called it an early night. The bed would have been comfortable had the sheets not been so old. They were pilling and felt rough on our skin. The next morning (Thursday) we tried the breakfast buffet and were treated to cold scrambled eggs, a couple of strips of bacon and a slice of wheat toast for the hefty sum of $51.00 All of this and a daily resort fee of $42 on top of the room price. We are happy to pay premium rates for first rate service and amenities but this resort falls far short. Read less
Image of the Tripadvisor rating “DO NOT GO HERE”

May 8, 2019 Getaway727397

Where to begin... let me just say that this is not somewhere you want to vacation. We booked a villa in the Marina Village as there were 5 people in our party. We arrived to a run down, dirty facade, the villa inside was acceptable. After unloading we headed for the sunset pool which was on the opposite side of the resort-called for golf cart… Read more
Where to begin... let me just say that this is not somewhere you want to vacation. We booked a villa in the Marina Village as there were 5 people in our party. We arrived to a run down, dirty facade, the villa inside was acceptable. After unloading we headed for the sunset pool which was on the opposite side of the resort-called for golf cart service-no show. It only gets worse - no music at pools, no poolside service at adult pool( and you cannot bring your own cooler), no towels second night at the sunset pool and when we called to get some, we were told to use our bath towels (we were already in the pool). There are way too many bad things to say and we were not the only ones upset, as we had many conversations with others with too many complaints to list. The frosting on the cake was on our last night when on the bottom of the family pool we found what is believed to be HUMAN FECES!!!!!! Staff are nowhere to be found and if you do find them they are so unfriendly it’s ridiculous. Find another resort!!!! Read less