Fort Lauderdale, Gold Coast Beaches
240 rooms and suites on 13 floors. All with air-conditioning, 49" LCD TV, telephone with alarm clock and MP3 compatibility, safe, mini-fridge, hairdryer, Keurig coffee machine, Coco Mango bath amenities, and iron and board. Deluxe Ocean View Rooms are 300-350 sq ft and have views of the grounds and the ocean, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Preferred Ocean Rooms are on floors 9 and 10 and are 300-350 sq ft, with floor-to-ceiling windows, views of the beach and ocean and 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Ocean Curved Rooms are 350 sq ft and have views of the beach and ocean and 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Preferred Ocean Corner Rooms are 300 sq ft and have floor-to-ceiling windows with panoramic views of the ocean, with 1 king-size bed, sleeping maximum 2 adults.
Junior Suites are 385 sq ft and have views of Birch State Park and intracoastal waterways or the ocean, with 1 king-size bed plus sofa bed, sleeping maximum 3 adults and 2 adults and 1 child.
Rating summary
Exceptional service!!!!
Sep 26, 2020 304isabellaa
Awesome experience
Sep 20, 2020 lilinac2020
Very nice trip.
Sep 19, 2020 Sheri1g
Great vacation
Sep 19, 2020 hirh2020
Great beach!!
Sep 19, 2020 Gabrielleleao
Let’s get started. Please choose an option below.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
Talk to an expert
