The Ritz-Carlton, Fort Lauderdale

Fort Lauderdale, Gold Coast Beaches

Virgin rating

Burlock Coast
Burlock Coast
Burlock Coast
Oceanfront View King Room
Club Lounge
2 Bedroom Kitchen
King Room
Club Lounge
Burlock Coast
Burlock Coast
Burlock Coast
Oceanfront View King Room
Club Lounge
2 Bedroom Kitchen
King Room
Club Lounge

The hotel

Florida's first AAA Five Diamond hotel – need we say any more?! The Ritz-Carlton in Fort Lauderdale is glamorous yet unpretentious with it’s nautical design, comfy seating areas and relaxed ambience. Only the highway separates the hotel from the beachfront, but with a pedestrian bridge you’ll have your toes in the sand in minutes. Alternatively, plot up in a poolside cabana on the elevated deck looking over the Atlantic with it’s dedicated bar and food service at hand to meet your needs. With an expansive fitness centre overlooking the Intracoastal waterway and a spa that offers it’s own happy hour you can ensure your mind and body are well looked after. When it’s time to explore further afield, mainland Los Olas Boulevard is the place to go, just a short water taxi ride away, for which you’ll receive daily complimentary tickets from the hotel.

Amenities

  • Bicycle Rental
  • Golf
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

Just across from the beach within walking distance of Las Olas Boulevard with its range of shops and restaurants. Driving time from Miami International Airport: 50 minutes.

Hotel information

All rooms have private balconies, bathrobes, hairdryer, in-room safe, WiFi (included in resort fee), 55inch LCD TV, complimentary morning newspaper and tea/coffee-making service,  with daily housekeeping.

Intracoastal View rooms are located on floors 7-14 and have a balcony overlooking the waterways, with 1 king-size bed and chaise lounge; sleeping maximum 3 adults.

Partial Ocean View rooms are located on floors 7-14 with a private balcony and either 1 king-size bed or 2 double beds plus chaise lounge; sleeping maximum 4 adults.

Oceanfront View rooms are located on floors 7-14 with a private balcony and either 1 king-size bed or 2 double beds plus chaise lounge; sleeping maximum 4 adults.

Oceanfront Suites are located on floors 7-14, and have a full balcony with direct views of the Atlantic Ocean. There is a living area with sleeper sofa, and a master bedroom with 1 king-size bed; sleeping maximum 3 adults.

Oceanfront One Bedroom Residential Suites are located on floors 15-17 and feature a full balcony with sea views, kitchenette with induction stove top, blender, refrigerator, microwave and coffee maker, living room with sleeper sofa and dining room. The bedroom has 1 king-size bed; sleeping maximum 3 adults.

The Ritz-Carlton residential suite has Full balcony with views of the Atlantic Ocean and Intracoastal Waterway as well as an extra spacious living area and dining room, fully equipped kitchenette and access to the club lounge included. The bedrooms has 1 king-size bed; sleeping maximum 3 adults.

2 bedroom residential suites have either intracoastal or oceanfront views, with 2 bedrooms and 2 bathrooms plus Kitchenette, dining room and living room with sleeper sofa.There are king-size beds in each bedroom; sleeping maximum 6 adults.

Club rooms include access to the Club Lounge; with exclusive amenities including complimentary culinary presentations throughout the day, private TV and computer station and a Club Concierge to assist with any requests.

Valet Parking: $48 overnight. Complimentary water taxi pass included within resort fee.

Burlock Coast (Seafood restaurant set along the waterfront, open for breakfast, lunch and dinner as well as weekend brunches). Poolside café (outdoor dining on the pool deck open from 11am-5pm daily). In-room dining available*.

Swimming pool with private cabanas*. Beach side towel and chair service. Spa*. Fitness centre. Exclusive privileges at members-only Grande Oaks Golf Course. Bike rental. Pool table*.

Laundry service*. Business centre. Concirge service. Boutique store.

The Ritz-Carlton, Fort Lauderdale assesses a $48 daily resort fee per room, per night (payable locally, fee subject to change).

Fee includes: Two beach chairs and one beach umbrella per day – Two bottles of Ritz-Carlton water, per day at the beach or pool – Two signature resort cocktails, per day at Burlock Coast – One hour fitness class, per day – Enhanced in-room guest WiFi – Two, four hour bike rentals – One water taxi pass, per day. Resort fee and inclusions are subject to change and availability.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1476)
  • Very good (409)
  • Average (158)
  • Poor (78)
  • Terrible (52)
Image of the Tripadvisor rating Disgusting bath water and awful front desk help

Nov 5, 2023 wpeng1207 Washington DC, District of Columbia

I stayed at this hotel for a night. The location is good and the room and pool are very nice. However, I found the water from the bath tap very dirty, as shown from the attached photo, yellow and green, really disgusting. I ran the tap for more than 10 minutes but it still looked the same. I called the front desk and the lady just told me that… Read more
I stayed at this hotel for a night. The location is good and the room and pool are very nice. However, I found the water from the bath tap very dirty, as shown from the attached photo, yellow and green, really disgusting. I ran the tap for more than 10 minutes but it still looked the same. I called the front desk and the lady just told me that it's normal. She said they had the qualification record for the water to be used, and the shower water was the same. She also said that all water in the area was like this, which I highly doubted. In addition, as an Elite member of Marriott, I requested a late check at 2pm via the Marriott App and was approved immediately. However, when I confirmed it with front desk on the checkout day, the same lady told me that I could no stay at the hotel until 2pm - I had to leave by 1pm even if they promised me earlier. The whole experience at this hotel was disappointing. Whoever plans to stay at this hotel, please take a look at their bath water first. Read less
Image of the Tripadvisor rating Great find

Nov 2, 2023 Vacation01494351673 New Orleans, Louisiana

Staff,room,restaurant, location were excellent. We will return just to stay at this place. We are just staying one night before our Carribean cruise. Upon arrival we were greeted with happy door men who couldn’t do enough for us. Escorted us to check in which was quick and efficient. Dinner was wonderful at their restaurant. The goddess salad… Read more
Staff,room,restaurant, location were excellent. We will return just to stay at this place. We are just staying one night before our Carribean cruise. Upon arrival we were greeted with happy door men who couldn’t do enough for us. Escorted us to check in which was quick and efficient. Dinner was wonderful at their restaurant. The goddess salad was so fresh and delicious as well as the fish. Chris our waiter made great recommendations. We’ll be back Read less
Image of the Tripadvisor rating Rueben was the attendant at the beach who set up our cabana to help us celebrate our 44th wedding anniversary.

Oct 17, 2023 jwashingtonrn Little Rock, Arkansas

Ruben went out of his way and made us feel special. He made a swan out of towels, brought us water, ice, and suntan lotion. WOW! We felt like we were celebrity. Gloria at the front fest was exceptional too! She took the time to help us too. Great!!
Image of the Tripadvisor rating Ritz is the Pitz

Oct 6, 2023 Rebecca L Vancouver, Washington

I don't know if it's all Ritz hotels or just this one, but I can tell Marriot now owns it because the amenities and level of customer service felt like a time share after you've declined the pitch. Small pool area with loud, awful music; only one restaurant with a limited menu; spa pushes add ons to your mediocre, over-priced massage like a used… Read more
I don't know if it's all Ritz hotels or just this one, but I can tell Marriot now owns it because the amenities and level of customer service felt like a time share after you've declined the pitch. Small pool area with loud, awful music; only one restaurant with a limited menu; spa pushes add ons to your mediocre, over-priced massage like a used car dealership and rushes you out of the room when it is over; rooms lack basic amenities all 5 star hotels have like refrigerators and lighted magnified makeup mirrors; skeleton staff that spends a lot of time looking busy but not actually helping customers. And the beach! Gross, even for Florida. I paid $200 for a cabana on the beach that did not have food or drink service. Smokers, loud music, open containers - all illegal, even in Florida - but no one policing it. No Ritz employees doing anything to make the experience pleasant. Mini bar in room had items that were not on QR menu and were dusty, stale, expensive and disgusting. And of course, there is no General Manager or Customer Service department at this Ritz. In fact, I couldn't find any customer service or complaint procedures anywhere online at all. And I'm sure no one will respond to this message or contact me. Read less
Image of the Tripadvisor rating Horrible is an understatement

Oct 5, 2023 MelanieandMark2016 Delray Beach, Florida

Buyer beware! Ritz Carlton has usually known for service, and this experience was less than pleasurable. We had reservations at the Marriott and switched our reservation 2 weeks prior due to an incredible summer package. We originally had a suite at the Marriott. The package at the Ritz was to entice locals to stay. It was buy one room full… Read more
Buyer beware! Ritz Carlton has usually known for service, and this experience was less than pleasurable. We had reservations at the Marriott and switched our reservation 2 weeks prior due to an incredible summer package. We originally had a suite at the Marriott. The package at the Ritz was to entice locals to stay. It was buy one room full price and receive the 2nd room half off! THE ONLY REASON WE MOVED! My husband is a lifetime Platinum member. We called Marriott directly to book the reservation. The representative told me that we would see the discount reflected at check in. We only had a second room for my mom. I should have left immediately. At check in the price wasn’t reflected! They said they had an onsite reservation specialist that would be happy to assist us. NO ONE ever took care of it. Our room wasn’t ready until after 4… We stayed for 3 nights- at check out the price still wasn’t fixed. The specialist at the desk said a manager would be in touch! We had the run around with Miguel and the customer service department at Marriott! Completely unacceptable! We had the photos of the down the shore package we reserved… after three weeks we were finally told we receive some of our money! Nothing!! My husband and I both travel for work and host meetings and have always choose Marriott. I’ll think twice! This property doesn’t deserve the Ritz name! Read less