There’s nothing quite like playing golf where the greats do: this golfer’s paradise hosts the PGA TOUR’s Cognizant Classic every February, with living legends playing its famous Championship Course. Recently redesigned by Jack Nicklaus, as part of the hotel’s multi-million dollar renovation, it’s just one of 6 exceptional courses open to guests here. It’s not just the fairways that have been revamped; the PGA National Resort has also given a fabulous makeover to its renowned full-service spa, huge Sports & Racquet Club, guest rooms, and dining venues. The Butchers Club is a must try, serving signature dishes by famous celebrity chef Jeremy Ford.
Amenities
Golf
Tennis
Bar
Evening Entertainment
Fitness Centre/Gym
Free Parking
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Where is it
Close to West Palm Beach and its attractions: historic Worth Avenue, plenty of shopping and outlet malls and the Flagler Museum. Transfer time from Palm Beach Airport: 20 minutes. Transfer time from Fort Lauderdale Airport: 60 minutes. Transfer time from Miami International Airport: 1 hour 30 minutes.
Hotel information
339 guest rooms and 21 cottages. All rooms with air-conditioning, sitting area, and executive desk, balcony or terrace, LCD HD TV, tea/coffee-making facilities, mini fridge and spa-style bathrooms. Resort View Rooms, are located on floors 1-4, have views of the gardens, and 1 king-size bed sleeping maximum 2 adults.
Deluxe Resort View Rooms have views of the golf course, spa or courtyard and 1 king-size bed, sleeping maximum 2 adults.
Premium Junior Suites feature a living area, dining table and four chairs, and 1 king-size bed, sleeping 2 adults.
Premium Pool View Rooms with pool or lake views and 1 king-size bed, or 2 queen beds, sleeping maximum 4 adults.
Premium King Suites are located on floors 1-2 and have a private, furnished balcony or terrace from two sets of sliding glass doors, living area with a sofa bed and side chairs, and 1 king-size bed, sleeping maximum 2 adults.
2 Bedroom Cottages are also available, with 1 king-size bed and 2 double beds, sleeping maximum 6 people.
Birdie’s Diner (All-American diner, breakfast and lunch). The Butcher’s Club (steakhouse restaurant, dinner only). Honeybelle (American cuisine, lunch and dinner). Sushi by Boū (12-seat sushi bar). (The MKT (light bites and beverages). Sugarplume (PGA’s new specialty chocolate shop). Lobby bar.
Resort events including signature wine dinners.
Stunning zero-entry pool swimming pool. Poolside cabanas*. The Spa*. PGA Sports & Racquet Club offering 25 complimentary fitness classes. Tennis courts. Kids Club* (aged 4-12 years). Beekeeping Experience*. Access to 6 internationally renowned golf courses*.
Valet parking $39 plus tax.
Please note: There is a daily resort fee of $39.00 per night, plus tax (payable locally, subject to change).
* Denotes local charge.
Based on 1885 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (934)
Very good (441)
Average (217)
Poor (165)
Terrible (128)
Palm Beach Gardens resort, Florida
Apr 23, 2024995valeryvMakati, Philippines
I only went here for a 3 day convention and was booked in another hotel. The food was good here especially the different kinds of ceviches. The venue was also huge and picturesque.
Although the location is good, it seemed quite far from other places like banks, churches and shops. One has to either drive or take an Uber to be able to go to these…
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I only went here for a 3 day convention and was booked in another hotel. The food was good here especially the different kinds of ceviches. The venue was also huge and picturesque.
Although the location is good, it seemed quite far from other places like banks, churches and shops. One has to either drive or take an Uber to be able to go to these places.
I will stay here on my next visit to be able to write more.
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Pool area needs a major overhaul
Apr 19, 2024Florida913Port Saint Lucie, Florida
We’ve been going to PGA resort for quite a few years using the pool area mainly.. the birds are flying right near your head because people leave food out in the open and it’s disgusting and so unsanitary.. I needed five chairs and all of them had bird crap on them. I asked the boy in the front where the towels are if he could possibly clean them…
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We’ve been going to PGA resort for quite a few years using the pool area mainly.. the birds are flying right near your head because people leave food out in the open and it’s disgusting and so unsanitary.. I needed five chairs and all of them had bird crap on them. I asked the boy in the front where the towels are if he could possibly clean them and he did right away… a few minutes later I see a duck land in the pool… the bar area and the bathrooms smell like someone threw up.. this has been going on for quite a while as I visit every few months but I think I’m done with the PGA resort..
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Apathetic, underwhelming, no one cares
Apr 11, 2024jlichtermanJupiter, Florida
Spent 6 figures on a Wedding and many rooms at PGA National. From the planning, to the valet parking at arrival, to the incorrect and unaccountable billing at the end, it was a frustrating and shoddy experience. Most employees could care less about guest satisfaction. One of our guests went back Monday to tell the GM of all deficiencies. I'm…
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Spent 6 figures on a Wedding and many rooms at PGA National. From the planning, to the valet parking at arrival, to the incorrect and unaccountable billing at the end, it was a frustrating and shoddy experience. Most employees could care less about guest satisfaction. One of our guests went back Monday to tell the GM of all deficiencies. I'm can't get full credit for overcharges after a marathon attempt. Sorry I did not read these reviews before booking. The service at Butcher's Club restaurant was impressive, I assume they have other ownership.
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Relaxing Stay at PGA National Hotel
Apr 7, 2024BankStreetNYCSummit, New Jersey
Everyone who. worked at the hotel was helpful and friendly, especially Nick at the front desk. We arrived on the late side on a Saturday night and he was most accommodating which we really appreciated after a. long day traveling. Our room was lovely too.
OK, Not Great - Very Overpriced
Mar 19, 2024RGraham9Minneapolis, Minnesota
The resort itself is very nice, as far as resorts go. It's not the best, but it's nice. The grounds are well cared for, the common spaces are clean and appealing, the pool area is very nice.
However, we had 2 overall downsides throughout the whole stay. First, everything is extremely overpriced, and I mean extremely. We have stayed at many 5…
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The resort itself is very nice, as far as resorts go. It's not the best, but it's nice. The grounds are well cared for, the common spaces are clean and appealing, the pool area is very nice.
However, we had 2 overall downsides throughout the whole stay. First, everything is extremely overpriced, and I mean extremely. We have stayed at many 5 star resorts, but this was exorbitant. For example, one morning I went down to the convenient little market off the lobby, and ordered an egg & cheese on a croissant and a plain black coffee (nothing fancy); it was over $23. Ridiculous. That just set the tone for the whole pricing of everything.
We had a resort view 2 queen room with a private balcony overlooking the spa pool (which you cannot use unless you receive an exorbitantly priced spa service). It was very spacious, clean and nice. No complaints with our room.
We ate at Honeybelle on night. It was fine, nothing remarkable. This restaurant has great ambiance but it was mostly empty over the course of our 4-night stay. I think they need to rethink the menu and lower prices.
We at at The Butcher's Club another night. NEVER AGAIN!! SO overpriced (not a steak on the menu for less than $80-$90, and that is just for a skirt steak - ridiculous). The waiter kept trying to upsell us (becuase they receive 20% automatic gratuity no matter what). We waited almost 20 minutes for a cocktail. At the prices they are charging, that is simpley inexcusable.
The resort is very short staffed. You couldn't find a pool server to save your life and up at the pool bar, the bartender(s) was working hard but there's only so much one or two bartenders can do at one time. They said the food wait time was 1-2 hours one day.... makes no sense. They NEED to increase staff and improve service. That was the biggest disappoinment.
Next, the Pro Shop. I called to pre-arrange tee times well in advance of our stay. I even called back the week before our stay to confirm our golf reservations. Both times I asked for a confirmation email and never received one. The person I spoke with to confirm the tee times did confirm. HOWEVER, when we go to check in for our tee times, guess what - they have NO RECORD of our tee times. It was BEYOND frustrating, and the guys at the pro shop are mostly rude and condescending. We are paying almost $600 per round and they treat you like this and lose your reservation. 100% UNACCEPTABLE. They did fit us in, but that should not have been the case. The only reason we were staying here was for the golf courses. WHY do they not have online booking like most courses???!! SOOOO disorganized.
Another positive was the housekeeping staff. They were wonderful, timely and friendly. I would say stay elsehwere but if you want to play the golf courses, this is likely your only option. Beware of the charges, keep receipts, check you bill thoroughly and dine outside the resort if possible.
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Palm Beach Gardens resort, Florida
