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There are so many fantastic beaches to explore in Florida, and Palm Beach is one you should be sure not to miss, particularly with such a great hotel available as a convenient base to explore. Once you’ve dropped your bags and checked in to the comfortable guest rooms, you’re just a stones throw away from Rosemary Square, home to West Palm Beach’s best shopping and dining. It won’t take you long to wander to the beaches either, lined with boutiques and galleries to browse before you dip your toes in the sand. When you return, why not freshen up with a dip in the outdoor pool, or grab a seat at Bistro Ten Zero One for a relaxing drink and a bite to eat.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Where is it
Located in vibrant downtown, just across from the Palm Beach Convention Centre and steps from Rosemary Square (formerly CityPlace).
Hotel information
342 rooms and 11 suites, across 10 floors. All with air-conditioning, WiFi access*, coffee/tea making facilities, iron and ironing board, satellite TV, mini fridge, in-room safe, hairdryer, and bathroom amenities.
Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Complimentary shuttle to Palm Beach International Airport. Self-parking $16 per day (payable locally, fee subject to change).
Bistro Ten Zero One (American cuisine, open for breakfast, lunch, and dinner). Starbucks®.
Outdoor swimming pool and whirlpool. 24-hour fitness centre.
Complimentary WiFi access in lobby and public areas. Laundry service*. 24-hour front desk.
*Denotes local charge.
Based on 883 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (283)
Very good (309)
Average (185)
Poor (60)
Terrible (46)
Front Desk Staff was a Solid 10
Oct 25, 2023Mikes_in_paFort Washington, Pennsylvania
I've stayed at several Marriott Hotels across the country and I must say that this one is in the top 10%. The rooms have recently been renovated but more importantly, the Front Desk Manager, David was a solid 10. During our stay I believe the hotel was 100% booked with weddings and kids travel sports teams but every time I returned and walked…
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I've stayed at several Marriott Hotels across the country and I must say that this one is in the top 10%. The rooms have recently been renovated but more importantly, the Front Desk Manager, David was a solid 10. During our stay I believe the hotel was 100% booked with weddings and kids travel sports teams but every time I returned and walked through the lobby, I was greeted by name. I would expect this while at a Ritz Carlton but at a Marriot? Overall, the stay was great and I cant say enough about David.
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Lovely hotel stay
Oct 19, 2023kandacemmm
This was one of the best hotel experiences I have ever had. First, the staff are all wonderful. The check in ladies, the bar staff, and the shuttle driver all went above and beyond for us. Everyone was so kind and helpful. The shuttle driver took us to the airport even when it wasn't the set time for it to go. Also would like to give a shout out…
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This was one of the best hotel experiences I have ever had. First, the staff are all wonderful. The check in ladies, the bar staff, and the shuttle driver all went above and beyond for us. Everyone was so kind and helpful. The shuttle driver took us to the airport even when it wasn't the set time for it to go. Also would like to give a shout out to Franklin who served us coffees every morning!
The beds were like sleeping on a cloud, the pool is absolutely gorgeous and we found it to be in a good location for what we were doing. I would 100% recommend this place to everyone if you want to have a really enjoyable holiday.
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Nice Marriott Hotel For The Price
Sep 19, 2023Larry CUSA
Pretty nice hotel for under $200, which is hard to do anywhere in Florida, especially on the lower eastern seaboard. We always stay at this hotel for a night when we are flying out the next morning from West Palm Beach Airport (PBI). Our flight is always around 6am, so staying this close and only 5 minutes by Uber, is the way to go. The hotel…
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Pretty nice hotel for under $200, which is hard to do anywhere in Florida, especially on the lower eastern seaboard. We always stay at this hotel for a night when we are flying out the next morning from West Palm Beach Airport (PBI). Our flight is always around 6am, so staying this close and only 5 minutes by Uber, is the way to go. The hotel has a free shuttle that operates every 30 minutes at the top of the hour and half hour. But it starts every day at 6am and our flight is usually boarding by that time, so we have to Uber our way there and it is quite reasonable. Rooms are nice, bathrooms in good shape, well maintained hotel. But like all American hotels, very few are top level. I am a Platinum For Life Member so I am married to Marriott brands, and most are in better shape than other brand of hotels.
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Smelly Rooms and Rude Staff
Aug 2, 2023mshahRTRMiami, Florida
The rooms smell like they’ve been soaked in mildew cleaner and the front desk staff is rude and unhelpful. The rooms are overpriced and I regret ever choosing to waste my money here. Only highlight is the gracious restaurant and shuttle staff.
Marriott W Palm - Recommended!
Mar 26, 2023j2edevine100
My wife and I stayed at the Marriott W Palm Beach in February and very much enjoyed our experience. Consistent with other reviews, we found the staff to be very friendly and accommodating. We also found the property to be much cleaner and well cared for than other reviews had indicated.
This is a business class hotel with some attractive…
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My wife and I stayed at the Marriott W Palm Beach in February and very much enjoyed our experience. Consistent with other reviews, we found the staff to be very friendly and accommodating. We also found the property to be much cleaner and well cared for than other reviews had indicated.
This is a business class hotel with some attractive amenities for vacation travelers like us. Staying on the Concierge Level, we enjoyed complimentary coffee and breakfast just down the hall every morning and snacks and beverages in the late afternoon. The pool and hot tub could use a refresh, however it was well-maintained and very relaxing, and surprisingly tranquil given the property's location adjacent to the main boulevard. Vacationers looking for a true resort experience may want to look elsewhere, however expect to pay close to double the price of the rate we booked for a 5-night stay (Hilton W Palm $750/night - ouch!). And at least for us, the team that runs this Marriott was way more accommodating than we found the Hilton's staff to be during our stay there last year.
Walkability-wise, we knew about the somewhat tenuous railroad crossing with a long traffic light en route to city attractions, however we found it relatively easy to navigate and a straight shot / easy walk thereafter. As other reviews indicated, the entry to the hotel is not very attractive; however we had stayed at this property before and new what to expect. Ultimately, the splash of a more lavish entry was not that important. However, as one other review indicated, the concierge service was curiously deficient, given the service-oriented lobby and front desk staff we experienced once inside.
When we spoke to the manager about the property, he indicated that it was due to be refurbished in 2020. However, Covid delayed the process and the refresh is still pending. With that said, I wouldn't shy away from this property - it's a great value with clean, attractive accommodations, friendly staff and an ideal location for accessing highways and the airport, and it's close to downtown attractions. Recommended!
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
I returned early from holiday and have further questions?
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Front Desk Staff was a Solid 10
