West Palm Beach Marriott

Palm Beach, Gold Coast Beaches

Virgin rating

The hotel

There are so many fantastic beaches to explore in Florida, and Palm Beach is one you should be sure not to miss, particularly with such a great hotel available as a convenient base to explore. Once you’ve dropped your bags and checked in to the comfortable guest rooms, you’re just a stones throw away from Rosemary Square, home to West Palm Beach’s best shopping and dining. It won’t take you long to wander to the beaches either, lined with boutiques and galleries to browse before you dip your toes in the sand. When you return, why not freshen up with a dip in the outdoor pool, or grab a seat at Bistro Ten Zero One for a relaxing drink and a bite to eat. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located in vibrant downtown, just across from the Palm Beach Convention Centre and steps from Rosemary Square (formerly CityPlace).

Hotel information

342 rooms and 11 suites, across 10 floors. All with air-conditioning, WiFi access*, coffee/tea making facilities, iron and ironing board, satellite TV, mini fridge, in-room safe, hairdryer, and bathroom amenities. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.


Complimentary shuttle to Palm Beach International Airport. Self-parking $16 per day (payable locally, fee subject to change).

Bistro Ten Zero One (American cuisine, open for breakfast, lunch, and dinner). Starbucks®.

Outdoor swimming pool and whirlpool. 24-hour fitness centre. 

Complimentary WiFi access in lobby and public areas. Laundry service*. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (283)
  • Very good (309)
  • Average (185)
  • Poor (60)
  • Terrible (46)
Image of the Tripadvisor rating Front Desk Staff was a Solid 10

Oct 25, 2023 Mikes_in_pa Fort Washington, Pennsylvania

I've stayed at several Marriott Hotels across the country and I must say that this one is in the top 10%. The rooms have recently been renovated but more importantly, the Front Desk Manager, David was a solid 10. During our stay I believe the hotel was 100% booked with weddings and kids travel sports teams but every time I returned and walked… Read more
I've stayed at several Marriott Hotels across the country and I must say that this one is in the top 10%. The rooms have recently been renovated but more importantly, the Front Desk Manager, David was a solid 10. During our stay I believe the hotel was 100% booked with weddings and kids travel sports teams but every time I returned and walked through the lobby, I was greeted by name. I would expect this while at a Ritz Carlton but at a Marriot? Overall, the stay was great and I cant say enough about David. Read less
Image of the Tripadvisor rating Lovely hotel stay

Oct 19, 2023 kandacemmm

This was one of the best hotel experiences I have ever had. First, the staff are all wonderful. The check in ladies, the bar staff, and the shuttle driver all went above and beyond for us. Everyone was so kind and helpful. The shuttle driver took us to the airport even when it wasn't the set time for it to go. Also would like to give a shout out… Read more
This was one of the best hotel experiences I have ever had. First, the staff are all wonderful. The check in ladies, the bar staff, and the shuttle driver all went above and beyond for us. Everyone was so kind and helpful. The shuttle driver took us to the airport even when it wasn't the set time for it to go. Also would like to give a shout out to Franklin who served us coffees every morning! The beds were like sleeping on a cloud, the pool is absolutely gorgeous and we found it to be in a good location for what we were doing. I would 100% recommend this place to everyone if you want to have a really enjoyable holiday. Read less
Image of the Tripadvisor rating Nice Marriott Hotel For The Price

Sep 19, 2023 Larry C USA

Pretty nice hotel for under $200, which is hard to do anywhere in Florida, especially on the lower eastern seaboard. We always stay at this hotel for a night when we are flying out the next morning from West Palm Beach Airport (PBI). Our flight is always around 6am, so staying this close and only 5 minutes by Uber, is the way to go. The hotel… Read more
Pretty nice hotel for under $200, which is hard to do anywhere in Florida, especially on the lower eastern seaboard. We always stay at this hotel for a night when we are flying out the next morning from West Palm Beach Airport (PBI). Our flight is always around 6am, so staying this close and only 5 minutes by Uber, is the way to go. The hotel has a free shuttle that operates every 30 minutes at the top of the hour and half hour. But it starts every day at 6am and our flight is usually boarding by that time, so we have to Uber our way there and it is quite reasonable. Rooms are nice, bathrooms in good shape, well maintained hotel. But like all American hotels, very few are top level. I am a Platinum For Life Member so I am married to Marriott brands, and most are in better shape than other brand of hotels. Read less
Image of the Tripadvisor rating Smelly Rooms and Rude Staff

Aug 2, 2023 mshahRTR Miami, Florida

The rooms smell like they’ve been soaked in mildew cleaner and the front desk staff is rude and unhelpful. The rooms are overpriced and I regret ever choosing to waste my money here. Only highlight is the gracious restaurant and shuttle staff.
Image of the Tripadvisor rating Marriott W Palm - Recommended!

Mar 26, 2023 j2edevine100

My wife and I stayed at the Marriott W Palm Beach in February and very much enjoyed our experience. Consistent with other reviews, we found the staff to be very friendly and accommodating. We also found the property to be much cleaner and well cared for than other reviews had indicated. This is a business class hotel with some attractive… Read more
My wife and I stayed at the Marriott W Palm Beach in February and very much enjoyed our experience. Consistent with other reviews, we found the staff to be very friendly and accommodating. We also found the property to be much cleaner and well cared for than other reviews had indicated. This is a business class hotel with some attractive amenities for vacation travelers like us. Staying on the Concierge Level, we enjoyed complimentary coffee and breakfast just down the hall every morning and snacks and beverages in the late afternoon. The pool and hot tub could use a refresh, however it was well-maintained and very relaxing, and surprisingly tranquil given the property's location adjacent to the main boulevard. Vacationers looking for a true resort experience may want to look elsewhere, however expect to pay close to double the price of the rate we booked for a 5-night stay (Hilton W Palm $750/night - ouch!). And at least for us, the team that runs this Marriott was way more accommodating than we found the Hilton's staff to be during our stay there last year. Walkability-wise, we knew about the somewhat tenuous railroad crossing with a long traffic light en route to city attractions, however we found it relatively easy to navigate and a straight shot / easy walk thereafter. As other reviews indicated, the entry to the hotel is not very attractive; however we had stayed at this property before and new what to expect. Ultimately, the splash of a more lavish entry was not that important. However, as one other review indicated, the concierge service was curiously deficient, given the service-oriented lobby and front desk staff we experienced once inside. When we spoke to the manager about the property, he indicated that it was due to be refurbished in 2020. However, Covid delayed the process and the refresh is still pending. With that said, I wouldn't shy away from this property - it's a great value with clean, attractive accommodations, friendly staff and an ideal location for accessing highways and the airport, and it's close to downtown attractions. Recommended! Read less