West Palm Beach Marriott

Palm Beach, Gold Coast Beaches

Virgin rating

The hotel

There are so many fantastic beaches to explore in Florida, and Palm Beach is one you should be sure not to miss, particularly with such a great hotel available as a convenient base to explore. Once you’ve dropped your bags and checked in to the comfortable guest rooms, you’re just a stones throw away from Rosemary Square, home to West Palm Beach’s best shopping and dining. It won’t take you long to wander to the beaches either, lined with boutiques and galleries to browse before you dip your toes in the sand. When you return, why not freshen up with a dip in the outdoor pool, or grab a seat at Bistro Ten Zero One for a relaxing drink and a bite to eat. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located in vibrant downtown, just across from the Palm Beach Convention Centre and steps from Rosemary Square (formerly CityPlace).

Hotel information

342 rooms and 11 suites, across 10 floors. All with air-conditioning, WiFi access*, coffee/tea making facilities, iron and ironing board, satellite TV, mini fridge, in-room safe, hairdryer, and bathroom amenities. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.


  • Booking Bonus: Book & stay by 31 Dec '24 to receive up to 30% off the accommodation cost on selected dates. Terms & conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Black out dates may apply.

Complimentary shuttle to Palm Beach International Airport. Self-parking $16 per day (payable locally, fee subject to change).

Bistro Ten Zero One (American cuisine, open for breakfast, lunch, and dinner). Starbucks®.

Outdoor swimming pool and whirlpool. 24-hour fitness centre. 

Complimentary WiFi access in lobby and public areas. Laundry service*. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (286)
  • Very good (311)
  • Average (186)
  • Poor (64)
  • Terrible (49)
Image of the Tripadvisor rating traumatic and stressful experience--horrible manageament

Oct 3, 2024 chloe k

Absolutely horrifying and upsetting experience at this hotel. I had booked this hotel for 6 nights to stay for my father's funeral. I had some travel issues and ended up arriving a day later than expected---unbeknownst to me, the hotel had CANCELLED my stay leaving me with nowhere to stay for the entire week. They never called, emailed or… Read more
Absolutely horrifying and upsetting experience at this hotel. I had booked this hotel for 6 nights to stay for my father's funeral. I had some travel issues and ended up arriving a day later than expected---unbeknownst to me, the hotel had CANCELLED my stay leaving me with nowhere to stay for the entire week. They never called, emailed or anything to check whether i was coming--they cancelled the ENTIRE trip with no contact. It was extremely stressful and traumatic to have travelled all the way there and be in a foreign city, about to bury my father, and to have this happen. The staff were unprofessional, rude, unintelligent, and made no attempt to make it up to me. In fact, the manager lied at first saying that there were still two rooms available for us--then had us wait and told us that actually there were no rooms, leaving us to look for another hotel that same day. DO NOT patronize this establishment--very unprofessional, hostile, and liars that don't know what they're doing. Read less
Image of the Tripadvisor rating My engagement dress disappeared from my room

Jul 25, 2024 Ana Carolina A

I’m so disappointed with the hotel service. A renowned and credible hotel chain. I believed it to be an honest and ethical place. I stayed there from June 15th-18th. The day before I left, I left my white engagement dress on the bed, when I came back at night the dress was gone with the sheets and towels, the next day before a I leave talked with… Read more
I’m so disappointed with the hotel service. A renowned and credible hotel chain. I believed it to be an honest and ethical place. I stayed there from June 15th-18th. The day before I left, I left my white engagement dress on the bed, when I came back at night the dress was gone with the sheets and towels, the next day before a I leave talked with front desk, they told me that they send to another company to wash all their stuff. They assured me they would find my dress and send it to me. So many days that I called and they kept saying that they will find out. The result? NEVER got my dress back and no one NERVER called me to give me any explanation. I even sent a picture that I had from the day before with the dress on the bed. Never will gonna stay on this hotel anymore and giving a hands up for you that is planing to stay there, it’s not safe and you can’t trust on them. Read less
Image of the Tripadvisor rating Business or family time, great location and staff

Jul 24, 2024 cabLouisville_KY Louisville, KY

Cool rooms, comfy beds, concerierge lounge, and wonderful restaurant! Staff is wo derful! Bartender is extraordinary in restaurant! Both breakfast and dinner were great! Loved so much after my flight was cancelled, made my way right back here. Nice family pool and hot tub too
Image of the Tripadvisor rating Not to Marriott standards

Mar 6, 2024 karls41247 York, Maine

This is a tired, played out Marriott badly in need of renovation. The toilet leaked all over the floor, the pool area was next to a major highway (noisy) and the exterior was being noisily repainted while we were there. Front desk staff was quite wonderful but even the vouchers couldn’t offset the closure of the Concierge lounge and the constant… Read more
This is a tired, played out Marriott badly in need of renovation. The toilet leaked all over the floor, the pool area was next to a major highway (noisy) and the exterior was being noisily repainted while we were there. Front desk staff was quite wonderful but even the vouchers couldn’t offset the closure of the Concierge lounge and the constant noise. Looks like a place for flight crews and down-market kid groups. I was told they were scheduled for remodeling soon - one floor at a time so be ready for low expectations. Read less
Image of the Tripadvisor rating Happy guests!

Mar 2, 2024 Kristin C

Beautiful hotel and we are having a lovely stay. Rooms are clean and up-to-date. The staff is SO helpful and friendly! Alberto and Sean just went out of their way to find a full propane tank so we could use the outdoor fire pit. Highly recommend!