We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.
Restored to its 1888 glory, and registered in the National Trust Historic Hotels of America, this Moorish castle-like landmark is a very special place to stay. With authentic period features and decor, you really will feel like you have taken a step back into yesteryear. This hotel was the hang-out of aristocracy and royalty; inside, it's all tapestries, velvet and chandeliers, with top-class dining and discreet service. It's in the heart of the Historic District, where you'll find boutiques, antique shops, museums and more. The Poseidon Spa is a great addition to this luxurious hotel and provides the perfect place for some relaxation and pampering. If the hotel itself isn't already enough, you've got access to the private Serenata Beach Club on pristine Ponte Vedra Beach, which is just a 15 minute drive away. Enjoy a day on the beach with your toes in the St Augustine coquina sand, or splashing around in the family pool before an oceanfront dinner.
Amenities
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In the heart of the historic district, a few steps from Matanzas Bay and a block from the shopping of St George Street.
Hotel information
138 rooms and suites on 5 floors in a Historic Building of St. Augustine, decorated with a Spanish baroque style. All with air-conditioning, flat-screen HDTV, radio, complimentary WiFi access, work desk, tea/coffee-making facilities with In-Room Starbucks® Coffee, safe, iron and ironing board, Signature Bathrobe, and hairdryer.
Standard Rooms offer views overlooking the rooftop or the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Premium Rooms are larger in size, featuring an additional seating area, mini fridge, and views of the Historic District or the pool, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Most of the town's attractions are within walking distance and the beaches are a 5-minute drive. Shuttle services to Serenata Beach Club. The hotel is a stop on the Old Town Trolley Tour® route. Valet parking*.
Cordova, Coastal Chophouse & Bar ( Chophouse classics, local seafood and fine wines all celebrating coastal cuisine with Moorish and Spanish influences). Offering breakfast, lunch and dinner. Starbucks®. Exclusive terrace dining experience (available to book on selected evenings, with set menu and wine pairing).
Outdoor swimming pool, Jacuzzi. 24-hour fitness centre. Grand Bohemian art gallery. Poseidon Spa*. Use of nearby Serenata Beach Club* at Ponte Vedra with adults-only pool, family pool, hot tub, complimentary parking, an options for oceanfront dining and drinks. Golf nearby at Palencia Golf Club*.
Complimentary WiFi access. Complimentary Champagne at Check-In. Laundry service*. Room service*. Valet parking $39 plus tax per day (payable locally, fee subject to change). Concierge.
This hotel has a resort fee of $25 plus tax per room, per night (payable locally, fee subject to change).
Resort fee includes:- Champagne arrival at check-in - All day shuttle service - High speed internet access. Resort fee inclusions are subject to availability and change.
*Denotes local charge
Based on 2597 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1351)
Very good (623)
Average (346)
Poor (157)
Terrible (120)
Incredible Location and Service
Sep 8, 2024elkorleskiLincoln Park, New Jersey
Charming historic property with helpful friendly staff. The location is ideal - close proximity to the historic sites. The onsite bar/restaurant had good food, drinks, and service. The Starbucks inside the hotel made it very convenient to get our morning coffee.
Definitely recommend staying here.
Hotel is amazing the beach club is sub par
Sep 1, 2024Quest53444195659Indiana
The hotel is super cool and very classic and upscale. Every staff member was very helpful and service level was a 5 star from valet , bell boy, front desk to house keeping. Big shout out to the Valet staff. 11am check out on a Saturday and very minimum wait.
My 4 star review is due to the Serenata Beach club that is included with your stay. …
Read more
The hotel is super cool and very classic and upscale. Every staff member was very helpful and service level was a 5 star from valet , bell boy, front desk to house keeping. Big shout out to the Valet staff. 11am check out on a Saturday and very minimum wait.
My 4 star review is due to the Serenata Beach club that is included with your stay. This beach club has SO MUCH POTENTIAL. Pool is awesome access to private beach awesome! Service at this resort is a zero!!! Not staff’s fault this is an ownership/ management problem. Not enough staff puts so much pressure on a staff. Waited over an hour for lunch order to be brought to table. Drinks took 1/2 hour. Ordered drinks for family at pool took 45 min. This is a reflection of the hotel because they provide the access to this beach club. I would look for a new beach club sponsor in my opinion. This beach club does not live up to the hotels excellent standards. Serenata do better hire some more staff and your club will be 5 star
Read less
Not what we were expecting….
Aug 22, 2024cocobean2015Tarpon Springs, Florida
hotel was close to the historic district and you could walk to everything
Room was musty and the AC made the room very moist feeling, like it was adding moisture and not removing it.
Shower pressure was low
No sit down breakfast area, Starbucks was only place in the hotel to get coffee, but there are places in walking distance that offered a nice…
Read more
hotel was close to the historic district and you could walk to everything
Room was musty and the AC made the room very moist feeling, like it was adding moisture and not removing it.
Shower pressure was low
No sit down breakfast area, Starbucks was only place in the hotel to get coffee, but there are places in walking distance that offered a nice breakfast and good coffee.
(For those that prefer something other than Starbucks )
Read less
Curated experience!
Aug 10, 2024K1179HImichaela
John ,our bellman, was over the top amazing!! He really went out of his way to answer our questions and gave us detailed recommendations of where to eat and drink. He made our stay feel independently curated. We would most definitely recommend staying here for the first class attention.
Greta bell hop!
Aug 10, 2024rtchillyProvidence, Rhode Island
John was very knowledgeable about where to go eat while we were on our honeymoon! He gave us breakfast/lunch/dinner & dessert places. Enough that we were only able to knock off about 3/4 of the list. Thank you, John!!!!!!!!!!!!!!!!!!!!!!!