Novotel Miami Brickell

Brickell, Miami

Virgin rating

The hotel

Whether your visit to Miami is for business or pleasure, Novotel Miami accommodates all needs in a stylish and comfortable manner. The hotel is perfect for savvy travellers, offering easy access to all that Miami has to offer, so you can complete business needs by day and then unwind on the rooftop terrace at the Vista Pool Bar by sunset. If you’re here for the bargains, it’s just a short cab ride to the outlets and once you’ve shopped til you can drop, return for a sumptuous steak at Prime by Butler. The spacious rooms are perfect to rejuvenate before you hit the delights that Miami has to offer again the next day.

Amenities

  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

In Downtown Miami, A short walk from local bars, restaurants and shops, and a short drive from Port Miami. Transfer time from Miami International Airport: 20 minutes.

Hotel information

275 Stylish rooms across 12 floors, all of which include 50inch LCD TV, complimentary WiFi, in-room safe & safety deposit box, in-room coffee maker, hairdryer, iron and ironing board. Superior Rooms offer city views with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Self-parking approximately $35 plus tax per night (payable locally, fee subject to change).

Prime by Butler (offering breakfast, lunch and dinner). Vista Pool Bar (rooftop bar serving drinks and light bites). UVA (Lobby bar). In room dining available.

Movie under the stars (Thursdays, 8pm). Rooftop yoga (Saturday mornings). Sunset Sessions (Saturdays 2-7pm).

Rooftop swimming pool. Fitness centre.

Complimentary WiFi. Package storage*. Laundry service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1800)
  • Very good (644)
  • Average (197)
  • Poor (73)
  • Terrible (71)
Image of the Tripadvisor rating Don't stay here! Very unprofessional!

May 20, 2022 jessicah12345678 Albany, New York

I used my credit card for incidentals and noticed a week later the $100 charge was still there plus another $10. I tried to call the hotel for two days and was met with either ringing phones or full mailboxes. When I finally got through today I learned that two drinks from the mini mart (ginger ale- yuck!) and breakfast were charged to my room… Read more
I used my credit card for incidentals and noticed a week later the $100 charge was still there plus another $10. I tried to call the hotel for two days and was met with either ringing phones or full mailboxes. When I finally got through today I learned that two drinks from the mini mart (ginger ale- yuck!) and breakfast were charged to my room ($100 in breakfast for one person AND on the day I checked in at 1pm (doesnt make sense); neither purchase was mine. The woman I spoke with told me there was nothing she could do to immediately rectify the problem and when I told her that was unacceptable to hung up on me. I now have to go through disputing the charge through my credit card company (lots of wasted time). I will NEVER do business with this hotel again. They robbed me! Read less
Image of the Tripadvisor rating Great Property and Staff

May 13, 2022 carolinesF365OT

I rarely write reviews for hotels but I felt that I must for Novotel in Brickell. First off, the location is unbeatable. It is very close to all the restaurants and stores, but a couple blocks out of the busy streets. Therefore, the area was quiet and not loud at all. The hotel had good amenities as well - rooftop pool, gym,… Read more
I rarely write reviews for hotels but I felt that I must for Novotel in Brickell. First off, the location is unbeatable. It is very close to all the restaurants and stores, but a couple blocks out of the busy streets. Therefore, the area was quiet and not loud at all. The hotel had good amenities as well - rooftop pool, gym, restaurant/bar Secondly, the staff were ALL AMAZING. From housekeeping, to concierge, to front desk. Everyone had a great attitude and made our stay very enjoyable. For one of my reservations, there was a slight issue on the back end in terms of booking (I admittedly used a new 3rd party website). This was mainly a problem with the 3rd party vendor. However, the receptionist/front desk attendant was very nice about it - she told me not to worry and that she would handle it while I was enjoying my day at the Miami GP. I wish I caught her name so I could give her a huge shoutout but she truly allowed my day to not be stressful. I would 100% come back and stay at this hotel again when I am in Miami. I'm not sure there is a better way to do Miami! Thank you everyone at Novotel!! Read less
Image of the Tripadvisor rating Excellent service

May 7, 2022 michellevA6701JL

I would like to thanks you all F&B team when we having our lunch at tempo restaurant. Especially Jayce and Jack. They are so attentive to us. Also friendly. They provide everything we request. Thanks to those guys and the whole team.
Image of the Tripadvisor rating Great Location

May 3, 2022 Traveler4Life033 Boston, Massachusetts

The location of the property is what made it so nice for us. Very walkable to all things Brickell. Lobby, room and rooftop were nice. The pool could have been a little larger as sometimes it filled up with people. Overall, great experience
Image of the Tripadvisor rating Absolutely amazing!

Apr 26, 2022 Jared H Scenery Hill, Pennsylvania

I rarely can rate a hotel a five star but Novotel in Brickell certainly deserves it. Firstly, the staff was excellent, they were very kind and even made sure to hold the door upon arrival. Next the cleanliness and room in general were both amazing! The room was tastefully designed and welcoming. It also had great AC and the water was hot. The… Read more
I rarely can rate a hotel a five star but Novotel in Brickell certainly deserves it. Firstly, the staff was excellent, they were very kind and even made sure to hold the door upon arrival. Next the cleanliness and room in general were both amazing! The room was tastefully designed and welcoming. It also had great AC and the water was hot. The location of this hotel is pretty good, close to nearly everything. The best part of this place is the roof top pool, mean it’s was amazing. The pool was warm, and very clean. The views were awesome and hotel bar by pool was very nice too. I would certainly stay here again! Read less