Eden Roc Miami

Miami Beach, Miami

The hotel

When you stay at this contemporary oceanfront retreat, you’ll really get to soak up the Miami lifestyle. The hotel has recently been updated throughout, its refreshed interiors hanging out alongside its vintage charm. Enjoy waking up in your elegant room and looking out to the ocean or city. Then spend the day around one of three stunning pools or nip off to the spa. Later, why not treat yourself at one of the hotel’s acclaimed restaurants? There’s the famed Nobu Restaurant & Bar, and the farm-to-table restaurant Malibu Farm — try brunch on the terrace looking out to the Ocean. The best part? You get to enjoy all the spirit of this trendy city right on the beachfront.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Internet Access
  • Beachfront location
  • Water Skiing
  • Restaurant
  • Windsurfing

Where is it

Overlooking the ocean on Miami Beach. Driving time from Miami International Airport: 20 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, 55" flat-screen TV, WiFi included in the resort fee, standing desk, JBL Bluetooth Radio/Speaker, safe, phone, alarm clock, mini-fridge, gourmet coffee machine, bathrobes, hairdryer, rainfall shower and steamer. Some rooms have a shower only, not bath. Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults (this room type will accommodate a rollaway*, subject to availability).

Junior Suite Ocean View with views of the Atlantic Ocean and large balcony have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children (king rooms accommodate a rollaway*, subject to availability).

Valet parking $48 including tax per night (payable locally, subject to change). No self-parking available.

Nobu Restaurant Miami Beach (sushi and Japanese-Asian fusion). Malibu Farm Miami Beach (fresh, organic, local, cocktails with spectacular ocean views). Lobby bar (chilled cocktails and light bites with live music on weekends). Aquatica (pool bar with locally sourced dishes). Café Inez (hot drinks, smoothies, soft drinks and baked goods, salads and sandwiches).

Three swimming pools and a whirlpool. Cabana rental*. Beach chairs and towels included in the resort fee. Wellness spa* (daily charge or complimentary with a salon service*. Hydrotherapy circuit with whirlpools, plunge pools, saunas and hydro-experience showers), salon services*, state-of-the art fitness facility with fitness classes, bike rental*, fooseball, volleyball, ping pong, cornhole and latter golf (upon request).

24-hour room service*. High-speed WiFi included in the resort fee. Concierge services. Boho Hunter Boutique. Business centre*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - High Speed Internet Access - 24-hour fitness centre access - Access to fitness classes - Beach Chairs (2 per day) - Domestic and toll free calls - Bike Rental - Complimentary in-room coffee & tea set up - Welcome drink per guest for Eden Roc. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2339)
  • Very good (595)
  • Average (289)
  • Poor (172)
  • Terrible (179)
Image of the Tripadvisor rating Wonderful experience!

Apr 15, 2021 CLWChicago

We were here for a few days of r and r. Tanishqa Dias was wonderful. She was particularly good at taking beautiful photos of us with the wonderful beach behind us! Thank you ! We are at the Malibu farms a lot - breakfast and lunch. And sat at the bar. Great service and delicious cocktails. The setting is heaven. Thanks for a lovely break!
Image of the Tripadvisor rating Beautiful property, terrible service

Apr 14, 2021 kiwicali24

We decided to stay at Nobu Hotel Miami Beach because our travel agent said it’s a beautiful property and will be perfect for relaxing and dining. I did read all the recent reviews and saw that there were many complaints about the service. We still decided to take a punt and stay there, thinking that even if the service is really bad, we can… Read more
We decided to stay at Nobu Hotel Miami Beach because our travel agent said it’s a beautiful property and will be perfect for relaxing and dining. I did read all the recent reviews and saw that there were many complaints about the service. We still decided to take a punt and stay there, thinking that even if the service is really bad, we can complain and they’ll try and fix it. We were wrong! I’ll start with the positives: Nobu hotel is undoubtedly a beautiful property, very clean and well-maintained. There are three swimming pools and there’s access to the beach. There are three restaurants on the premises - cafe Inez (like Starbucks but three times the price), Malibu Farms (terrible service and average food), and Nobu (amazing on all levels). Our room was very spacious and clean, we were very pleased with it. The location of the hotel is pretty good, Walgreens is about a 15 min walk away and there you can walk to Fountain Bleu for breakfast, it’s really nice and close. Now, onto the letdowns: It’s virtually impossible to get hold of guest services. Rooms don’t get cleaned because of COVID but nobody comes/calls to check if you need trash taken out, more towels, or more coffee pods. We even went downstairs to the guest services, waited in a huge line to ask someone to bring us pods but nobody ever turned up. We called up, waited on the line for an eternity for someone to speak to, finally we did, they reassured us that someone will be up there within an hour but nobody ever came. I heard some rumblings in the corridor and saw that other rooms were being cleaned so I asked for coffee pods from the cleaning staff, paid them $5 and they gave me 4 pods. They also took the trash out and gave me fresh towels. It was impossible getting any of this done through guest services because nobody ever came. Beach - beautiful but the loungers and food/drinks service is badly run, there are just not enough staff members by the looks of it. We waited for 2 hours before approaching someone for food and drinks and he quickly said that this is not his area and he’ll send someone. He never did. We finally found another staff member, he took our order and it took about an hour for the food to get to us and another hour after for drinks. Umbrellas - they cost $35, which is a flat rate, doesn’t matter if you want it for an hour or the whole day. The girl in charge of reserving them had a very surly attitude: when I questioned the price (because we pay a resort fee of $35 daily) she just said “if you don’t like it, don’t take it”. Ok, fine. It was very sunny and hot so we took it and waited another 20 mins for someone to come and help to put it up. We had to waive them down, otherwise nothing would have been done. So moral of the story is, take initiative, don’t wait around for someone to approach you. Pool service was actually pretty good, maybe because it was on a Monday. Malibu Farm: at check in, we were told that we can just turn up and there are reservations but we should be fine to just walk in and grab something or a table. So we tried doing this. It was 11.30, lots of empty tables. The lady at the front was incredulous “what, you just expect to get seated? Do you know that we’re booked 2 weeks in advance? We are very busy and fully booked”. Okay. So we walked away. It was just such an arrogant attitude, no “sorry, let me see what I can do” etc. We did end up ordering a take out pizza from there (because remember, they were fully booked 2 weeks in advance) and it was quite average. Nobu - fantastic service and great food as always! So happy we made the reservation a couple of weeks in advance. So overall, I can’t say that it was a great stay, the service was just non-existent and I see now that all the recent reviews are true. Complaining just doesn’t get you anywhere because nobody cares. Read less
Image of the Tripadvisor rating Rude and Unprofessional Behavior by Staff

Apr 8, 2021 dbf83093

Disappointed in this hotel. My first night here, staying for a week and I am already considering switching hotels. Service is horrible and staff are downright rude. I called guest services and asked if they have extra razors in housekeeping. In an aggressive tone, she said "no, we don't just give out razors" and hung up on me. This hotel is… Read more
Disappointed in this hotel. My first night here, staying for a week and I am already considering switching hotels. Service is horrible and staff are downright rude. I called guest services and asked if they have extra razors in housekeeping. In an aggressive tone, she said "no, we don't just give out razors" and hung up on me. This hotel is obviously not the Ritz-Carlton but that does not mean staff should be so impolite. Also questionable health code standards. Mask policy not even slightly enforced. Read less
Image of the Tripadvisor rating Do not book this hotel

Apr 6, 2021 darrensP179WG

I booked this hotel. Big mistake! I called the hotel countless times for assistance with my reservation with no luck. They do not answer the phones. When I finally reached a human it was Mike in reservations. Very helpful but his hands were tied cause I booked with a third party. I arrived at the hotel to a nightmare. Front desk was rude… Read more
I booked this hotel. Big mistake! I called the hotel countless times for assistance with my reservation with no luck. They do not answer the phones. When I finally reached a human it was Mike in reservations. Very helpful but his hands were tied cause I booked with a third party. I arrived at the hotel to a nightmare. Front desk was rude . . The rooms were horrible. The service was of a 2 star property. The food was good but took a long time. The hotel pools and grounds are beautiful but the service is of a motel somewhere on the side of the road on I95. Save your money and do not stay at this hotel. Read less
Image of the Tripadvisor rating TERRIBLE PLEASE DONT STAY HERE

Apr 4, 2021 anonymous_name_13

Service is horrible, they don’t allow Uber eats or Instacart orders up to room and don’t have staff to bring it up. The hotel should serve their customers and not be lazy like that. Housekeeping is gone by the night. Not enough towels.. front desk has an attitude. Pool is gross. Hotel is dirty. Mice droppings in staircase... will never come back… Read more
Service is horrible, they don’t allow Uber eats or Instacart orders up to room and don’t have staff to bring it up. The hotel should serve their customers and not be lazy like that. Housekeeping is gone by the night. Not enough towels.. front desk has an attitude. Pool is gross. Hotel is dirty. Mice droppings in staircase... will never come back here Read less