Eden Roc Miami

Miami Beach, Miami

The hotel

When you stay at this contemporary oceanfront retreat, you’ll really get to soak up the Miami lifestyle. The hotel has recently been updated throughout, its refreshed interiors hanging out alongside its vintage charm. Enjoy waking up in your elegant room and looking out to the ocean or city. Then spend the day around one of three stunning pools or nip off to the spa. Later, why not treat yourself at one of the hotel’s acclaimed restaurants? There’s the famed Nobu Restaurant & Bar, and the farm-to-table restaurant Malibu Farm — try brunch on the terrace looking out to the Ocean. The best part? You get to enjoy all the spirit of this trendy city right on the beachfront.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Internet Access
  • Beachfront location
  • Water Skiing
  • Restaurant
  • Windsurfing

Where is it

Overlooking the ocean on Miami Beach. Driving time from Miami International Airport: 20 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, 55" flat-screen TV, WiFi included in the resort fee, standing desk, JBL Bluetooth Radio/Speaker, safe, phone, alarm clock, mini-fridge, gourmet coffee machine, bathrobes, hairdryer, rainfall shower and steamer. Some rooms have a shower only, not bath. Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults (this room type will accommodate a rollaway*, subject to availability).

Junior Suite Ocean View with views of the Atlantic Ocean and large balcony have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children (king rooms accommodate a rollaway*, subject to availability).

Valet parking $48 including tax per night (payable locally, subject to change). No self-parking available.

Nobu Restaurant Miami Beach (sushi and Japanese-Asian fusion). Malibu Farm Miami Beach (fresh, organic, local, cocktails with spectacular ocean views). Lobby bar (chilled cocktails and light bites with live music on weekends). Aquatica (pool bar with locally sourced dishes). Café Inez (hot drinks, smoothies, soft drinks and baked goods, salads and sandwiches).

Three swimming pools and a whirlpool. Cabana rental*. Beach chairs and towels included in the resort fee. Wellness spa* (daily charge or complimentary with a salon service*. Hydrotherapy circuit with whirlpools, plunge pools, saunas and hydro-experience showers), salon services*, state-of-the art fitness facility with fitness classes, bike rental*, fooseball, volleyball, ping pong, cornhole and latter golf (upon request).

24-hour room service*. High-speed WiFi included in the resort fee. Concierge services. Boho Hunter Boutique. Business centre*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - High Speed Internet Access - 24-hour fitness centre access - Access to fitness classes - Beach Chairs (2 per day) - Domestic and toll free calls - Bike Rental - Complimentary in-room coffee & tea set up - Welcome drink per guest for Eden Roc. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2309)
  • Very good (591)
  • Average (281)
  • Poor (166)
  • Terrible (157)
Image of the Tripadvisor rating Below average hotel in Miami Beach

Jan 11, 2021 gregY8649MT

Other than a nice view, this is a sub-par property in Miami beach. Service poor. Food at the "Farm to Table" place is average at best. You have to pay for beach umbrella, and pay for an extra chair at the beach. Responsiveness of front desk was terrible, would ring and then go on hold. 2 Towels in our room, impossible to get more. No hand towels… Read more
Other than a nice view, this is a sub-par property in Miami beach. Service poor. Food at the "Farm to Table" place is average at best. You have to pay for beach umbrella, and pay for an extra chair at the beach. Responsiveness of front desk was terrible, would ring and then go on hold. 2 Towels in our room, impossible to get more. No hand towels or wash clothes in the room. Just me, but when I like to get away , its for relaxation and enjoyment, not hassle. This hotel was pure hassle. Read less
Image of the Tripadvisor rating Terrible experience all the way

Jan 8, 2021 shiphrab Great Neck, New York

I am writing this review as a warning to try and sway people from staying at this awful hotel. The experience that my family and myself had at this hotel was outright awful. Within the first few days of our stay it was very apparent that the hotel could not keep up with the capacity. They were extremely short staffed. We were immediately told… Read more
I am writing this review as a warning to try and sway people from staying at this awful hotel. The experience that my family and myself had at this hotel was outright awful. Within the first few days of our stay it was very apparent that the hotel could not keep up with the capacity. They were extremely short staffed. We were immediately told that our rooms would not be cleaned and that we were responsible for the upkeep of the room including the taking out of the garbage. This included not getting fresh towels for showers as well. The carpets and bed sheets in the hotel are all stained and the elevators are a death trap. The inspection certificate on display expired in 2019. There is a huge shortage of everything in the hotel. On the first day we visited Malibu farms hungry and anxious to get breakfast at the restaurant that everyone was raving about. We were waiting for hours to find out that the restaurant had run out of COFFEE and orange juice. After more than an hour when our avocado toast arrived it was with brown and sour avocado. One December 30th I went out into the hallway for a minute to make a phone call. Realizing that I did not have a pen on me I went into the room for a minute to grab one and left my bag (with the door of the room open) I returned to find that my purse was missing. I knocked on the room next door to ask the housekeeping if she had taken it. She said that she saw it but also saw a woman walk by it. I ran downstairs (after 15 minutes of waiting in line to speak to someone) to ask if they could look at video surveilence of the 9th floor. It was after a few minutes that I was receiving many FRAUD phone calls and text messages saying that they thieves had my credit and debit cards and were already at the Bal Harbour shops deducting over $10,000 in charges from my cards. They were visiting the hotel with a rented lamborghini with another stolen card. There was no help from the hotel to help me file a police report. In fact, they made matters worse by giving me a grossly inaccurate representation of who they saw on the camera. The woman who stole all of my belongings was able to walk right past me in the lobby with my purse over her shoulder. She was STAYING IN THE ROOM NEXT DOOR WITH A FAKE ID AND STOLEN CREDIT CARD. There was no safety and security measure in check to make sure that professional thieves and fraudsters were not staying within arms length of my family, and no help in the aftermath of this traumatic event. I am happy to attach a copy of my police report with the Miami Beach Police Department to this review. Our entire trip was ruined as I spent the next several days on the phone with the police and various fraud departments, and the hotel could care less about the repercussions of this. Read less
Image of the Tripadvisor rating Not the best hotel

Jan 6, 2021 stevenheathera

I stayed here for 5 nights/6 days. I am only giving 3 stars because of David the manager and Carlos Zorrilla. They were great and tried to fix any problems. My room never got cleaned except the ONE time I saw housekeeping outside and tipped her to clean my room. I never had towels, but Carlos brought me towels every single day and that was not… Read more
I stayed here for 5 nights/6 days. I am only giving 3 stars because of David the manager and Carlos Zorrilla. They were great and tried to fix any problems. My room never got cleaned except the ONE time I saw housekeeping outside and tipped her to clean my room. I never had towels, but Carlos brought me towels every single day and that was not his job. My comforter had red splatters of food on it. Front desk NEVER answers. The restaurant staff is rude and you get absolutely NO food/beverage service at the pool and beach. I had to order Uber eats everyday as delivery to get food while I was soaking up the sun. The only reason I would maybeee come back, is only because of David and especially Carlos. Read less
Image of the Tripadvisor rating An amazing getaway!!!!

Jan 4, 2021 85latrellm

I was so impressed by the cleanliness and service here! I went on a solo getaway for some much needed rest and this place was quite the Oasis for me! The general manager was very welcoming! I can't wait to go.back!
Image of the Tripadvisor rating Family vacation

Jan 3, 2021 Fonseca03

We had a wonderful time during our recent stay. Check in was quick and easy. Our room was spacious and clean and the entire staff we encountered was very nice and attentive. Can't wait to go back and visit.