SLS Hotel South Beach

South Beach, Miami

The hotel

Situated in the playground of the rich and famous, this is a playful concoction of sophistication, elegance and exemplary service right on the beach, just minutes from Ocean Drive. Elegant and luxuriously feminine, with an added contemporary edge, this accommodation really is fit for royalty, whilst the mirrors on the ceiling and box marked ‘sinners,’ add a very French twist to the otherwise demur décor. Designed in the style of a bathtub, there are 2 swimming pools which come complete with a 10 foot tall silver ‘rubber ducky’.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Wheelchair access
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Beachfront location in the heart of South Beach. Driving time from Miami International Airport: 30 minutes.

Hotel information

All rooms have air-conditioning, 42" HD LCD TV, WiFi, Ciel Spa amenities. Standard Queen Rooms have city views and are located on floors 3-7 with 1 queen-size bed, sleeping maximum 2 adults.

Superior City View King Rooms have panoramic city views and are located on floors 3-7 with 1 king-size bed, sleeping maximum 2 adults.

Premier City View King Rooms have panoramic city views and are located on floors 8-11 with 1 king-size bed, sleeping maximum 2 adults.

Superior Ocean View King Rooms offer ocean views and are located on floors 3-7 with 1 king-size bed, sleeping maximum 2 adults.

Premier Ocean View King Rooms offer ocean views and are located on floors 8-11 with 1 king-size bed, sleeping maximum 2 adults.

The Bazaar by José Andrés (Spanish cuisine with influences from South Beach's local Latin flavours). Katsuya by Starck (Japanese cuisine). Hyde Beach (nightlife oceanfront location with a pool, beach and indoor-outdoor space). The Terrace. Bar Centro.

2 bathtub-style swimming pools. Cabanas*. IGK Salon*. V - Yoga, Fitness.

In-room dining*. Concierge service.

This hotel has a resort fee of $52 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - WiFi - Pool access - Beach access - Fitness centre access - 2 beach lounge chairs - Beach towels - Coffee service at the front desk (before 11:00am) - Sonicast (The Ultimate Casting Experience) - Complimentary BMW House Car Service (drop-off only, within 2 mile radius upon availability). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1831)
  • Very good (519)
  • Average (218)
  • Poor (157)
  • Terrible (179)
Image of the Tripadvisor rating AMAZING VACAY SPOT AND SERVICE!

Jan 16, 2021 Casstorrence

Came for the new year and had such a great experience. What a fun spot for families as well as those looking for more of a party scene alike. Our concierge point of contact Fernando really made our trip- couldn’t thank him enough! He had amazing recommendations for everything we were looking for and even went out of his way to secure us hard to… Read more
Came for the new year and had such a great experience. What a fun spot for families as well as those looking for more of a party scene alike. Our concierge point of contact Fernando really made our trip- couldn’t thank him enough! He had amazing recommendations for everything we were looking for and even went out of his way to secure us hard to find reservations. In addition our server Cassandra was super sweet and found my phone I had left by the pool and went out of her way to personally make sure I got it ASAP. We will definitely be back to the gorgeous SLS, in large part because of the wonderful hospitality of Fernando and the rest of the staff. This hotel experience was one I won’t soon forget. Read less
Image of the Tripadvisor rating Amazing service

Jan 5, 2021 marcool82 St. Petersburg, Russia

See Cassandra at the pool, she’s the best and amazing service!!! The Main reason to come. Room was great, and it’s got a great vibe. Next time I come i will make sure to come back here. And that is all!!
Image of the Tripadvisor rating Horrible experience. Beware of false advertising and awful customer service!

Jan 5, 2021 Ty F

I recently paid nearly twice the normal rate here to book what I was told was an “Oceanfront Suite” with “sweeping ocean views.” As you can see from the pictures, just about the only view from my window was of the hotel’s rusty roof. When I spoke to Mel the front desk manager about this, he told me that the best he could do is wave the resort fee.… Read more
I recently paid nearly twice the normal rate here to book what I was told was an “Oceanfront Suite” with “sweeping ocean views.” As you can see from the pictures, just about the only view from my window was of the hotel’s rusty roof. When I spoke to Mel the front desk manager about this, he told me that the best he could do is wave the resort fee. I explained to him that I would have never booked the room had I known it didn’t actually have a view of the ocean as promised. He immediately became very rude and told me to “deal with it”. I disregarded his impolite tone and politely asked if I could at least have a late checkout as my flight wasn’t until the afternoon and he said that the best he could do was 12pm (as opposed to 11am). I asked if I could pay for later or extend the room and he said that they were at “100% capacity” and “even if I gave him a thousand dollars” I couldn’t extend my stay. I said okay and left only to look online to see there were in fact MANY rooms available from different sites. I then called the hotel directly and was told that yes, there were many rooms available. I walked back in and informed Mel that the hotel was telling me they were definitely not at capacity and there were many rooms available. I politely asked why he would lie to me when I was simply trying to pay to extend my stay. He then got angry and told me that my checkout time was back to 11am and if I tried to book another room he would “refuse the booking”! I said “you would turn down revenue for the hotel to be spiteful and petty?” And he just smiled and waved at me. I said “sir there is no reason to behave this way and there was no reason to lie to me about the hotel’s occupancy”. At which point he began to become more rude and insulting, embarrassing me on my vacation and creating a scene. I can honestly say I have never experienced such poor customer service from a hotel before, such a complete lack of respect for a customer. I have been staying at SLS properties for years and almost always have a great experience, but this will be my last time ever staying at one of their properties. Read less
Image of the Tripadvisor rating Atrocious Service

Jan 4, 2021 Lisaj730 New York City, New York

Before I begin, let me just clarify that this review is coming from a person who requires nothing when I travel other than a bed/shower/cleanliness and minimal service. I am not a luxury, bougie expect someone to wait on me hand and foot person. With that said, I could probably have better service in jail! This hotel is NOT cheap, and I expect to… Read more
Before I begin, let me just clarify that this review is coming from a person who requires nothing when I travel other than a bed/shower/cleanliness and minimal service. I am not a luxury, bougie expect someone to wait on me hand and foot person. With that said, I could probably have better service in jail! This hotel is NOT cheap, and I expect to at least be treated with some respect. I was here for 4 days and in the 4 days starved because I was unable to eat/drink lunch at any given time. I couldn't even get a bottle of water. We attempted to order food/drinks on the beach for 3 days. First day the waitress flat out told us "she's done!" When we asked her what that meant she repeated "done." Are you done with your shift? Are you "done" personally with this day bc you are having a bad day? Does that mean the hotel is done with serving food for the day. WHAT DOES THAT MEAN? Needless to stay, she told us to go get food and bring it in from the outside bc it would be faster. OK noted! Day 2, asked another waiter by the beach if you could stop by tells us 10mins. 30mins goes by, no one comes back. Finally an hour later he takes the order, now 2 full hours go by - no food/drinks. We go and ask them where our order is - he flats out tells us.. Oh yea, you are not getting that order. I'm sorry what? We ordered food/drinks over 2 hours ago, if there was an issue why didn't you tell us we were never going to get the food? OK, you want to play, let's play. Attempted to order food/drinks before we headed to the beach at the hotel outside bar restaurnt. FAILED- couldn't get any service there and when we finally did they told us we couldn't bring it outside to the beach. WTF!!!! Day 3, now this hotel can go BEEP itself. We go out and bring outside food in, after the waitress tells us too. THESE PEOPLE HAD THE NERVE TO TELL US NO OUTSIDE FOOD. Well looks like joke is on you - The food is staying! We are staying! We are going to each right here on the beach in your beach chair! You will have to drag me off the beach if you think otherwise. You want us to eat hotel food, then serve us! We had no problem ordering 3 days ago. YOU were the problem and now I HAVE THE SOLUTION! Sorry ,I'm not sorry. Be prepared to starve or wait 900 years to eat. Just bring in the food and get yelled at. What makes me so angry is I'm from NYC where servers would LOVE to have a job right now and this staff could careless about the luxury they have. Covid really screwed up everyone's mentality. LAZY AF! Read less
Image of the Tripadvisor rating Miami Xmas

Dec 26, 2020 sandycohenburn Florida

We are staying here, now. We have been here all week. We rented an exotic car from downstairs, we had amazing food. Miami is a bit more laid back than where we are from. We feel safe at this hotel, and it is clean, but also people are less afraid of each other. Everyone is social distancing but it feels more polite. I highly recommend a visit… Read more
We are staying here, now. We have been here all week. We rented an exotic car from downstairs, we had amazing food. Miami is a bit more laid back than where we are from. We feel safe at this hotel, and it is clean, but also people are less afraid of each other. Everyone is social distancing but it feels more polite. I highly recommend a visit here, and to South Florida. This hotel in particular is right in the heart of South Beach, if it is in your budget, visit SLS Hotel. Read less