The Ritz-Carlton, South Beach

Dining

DiLido Beach Club (beachfront dining and cocktails, with all-day lunch menu). Fuedo y Mar (Latin American, serving breakfast, lunch, dinner, and Sunday brunch). Lapidus Bar (cocktails and live music).

Entertainment

Weekly entertainment & Live music at Lapidus Bar. Sunday Brunch. Friday happy hour.

Fun and Games

Outdoor elevated pool and whirlpool with private cabanas*. 24-hour fitness centre with daily outdoor classes. Spa*. Ritz Kids programme.

Handy Stuff

Complimentary WiFi included in resort fee. Laundry service*. Photography concierge*. Room service*. Valet parking $52 plus tax per night (payable locally, fee subject to change).

Resort Fees

The Ritz-Carlton, South Beach implements a $65 USD per room, per night resort fee (payable locally, fee subject to change).

Resort Fees Information

Fee includes: Enhanced high-speed WiFi access - A one-hour health and wellness class, daily (for up to two people) - Beach chair/umbrella service - Beach games including volleyball, paddle ball, and beach toys - Two (2) two-hour complimentary bike rentals (subject to availability) - One complimentary serving of The Ritz-Carlton, South Beach signature ice cream by Aubi & Ramsa. Resort fee and inclusions are subject to change.

Accessibility

Wheelchair-accessible Standard City View Rooms with roll-in shower and either 1 king-size or 2 double beds.

Additional Information

*Denotes local charge.

Please note: A valid credit card is required at check-in for all reservations. Customers who are unable to leave a credit card, will be required to leave a cash deposit of approximately $200 per day to cover incidentals.

Please note: Some room types are restricted to ages 16 and over due to the balconies.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (762)
Very good (57)
Average (59)
Poor (71)
Terrible (68)

Really like this place

Oct 11, 2024 972StephenK London, United Kingdom

We have stayed here at least five times now - each time for only one night since it’s ideally situated for us as a stopover for our drives back and forth to our Spanish house. The rooms are very comfortable the staff are friendly and the breakfast is really good. The place is under new management and that has made positive difference. We are… Read more

We have stayed here at least five times now - each time for only one night since it’s ideally situated for us as a stopover for our drives back and forth to our Spanish house. The rooms are very comfortable the staff are friendly and the breakfast is really good. The place is under new management and that has made positive difference. We are already booked to return. Read less

The best in Miami Beach

Oct 7, 2024 Y5530YQbrianm

The was my fourth visit this calendar year, which says it all. Authentic traditional hospitality at its finest — superb service and impeccable attention to details. From the warm reception by Lara and Maddie, to the pampering by the Club Lounge staff — Ollivia, Luis, Kyle, Astrid and Marbellys, everyone wished me a sincere “Welcome back” and… Read more

The was my fourth visit this calendar year, which says it all. Authentic traditional hospitality at its finest — superb service and impeccable attention to details. From the warm reception by Lara and Maddie, to the pampering by the Club Lounge staff — Ollivia, Luis, Kyle, Astrid and Marbellys, everyone wished me a sincere “Welcome back” and made me feel right at home. Special shout out to the incredible Joao, Ambyr in Guest Relations, Manny on the beach, and Julio in engineering, who took the extra step of repairing the handle on my suitcase. No trip to this fabulous resort is complete without a visit to Jasmine and Brenda in the Spa. The warm and gracious service was complemented by beautiful sunrises and outstanding weather. I’m looking forward to my next visit already. ⭐️⭐️⭐️⭐️⭐️ Read less

Nightmare

Oct 5, 2024 Audie M

Never again! Could have been Holiday Inn. Where do I begin…my wife had a massage. Masseuse talked the whole time and had chapped hands. My wife brought to spa manager’s attention, Marilyn Barrios. Her response “tough luck”. Told the general manager, Hans , who did nothing. Missed two wake up calls. Housekeeping woke us even with Do Not… Read more

Never again! Could have been Holiday Inn. Where do I begin…my wife had a massage. Masseuse talked the whole time and had chapped hands. My wife brought to spa manager’s attention, Marilyn Barrios. Her response “tough luck”. Told the general manager, Hans , who did nothing. Missed two wake up calls. Housekeeping woke us even with Do Not Distrube sign on door knob. The restaurant, which is not part of Ritz, is the worst service even experienced. Every morning 20 plus minutes after sitting down waited for coffee. After six days, greeted by hostess like she never seen us before. Not a welcome back or anything. It really a shame because we have been coming here for years but the employee turn over, and lack of ritz Carlton training has made this property similar to Motel 6. Just not worth it. We did not enjoy our trip. Read less

Don’t Make Same Mistake

Oct 2, 2024 Billy B

We been coming here for five years, NEVER again. We seen it go down each year but this year was so bad, we will never come back. The quality of service is equal to Holiday Inn. Middle and top management has tremendous turn over, there is no Ritz Carlton culture. In particular Spa manager Marilyn Barrios is rude, unprofessional and truly a… Read more

We been coming here for five years, NEVER again. We seen it go down each year but this year was so bad, we will never come back. The quality of service is equal to Holiday Inn. Middle and top management has tremendous turn over, there is no Ritz Carlton culture. In particular Spa manager Marilyn Barrios is rude, unprofessional and truly a liability. We are so sad the hotel has deteriorated so much. Next year SLS Read less

Underwhelming Service and Quality

Sep 28, 2024 SBbestcoast Washington DC, District of Columbia

Underwhelming experience at this property, particularly from a service perspective. Shortly after arrival, my credit card number was compromised after the only place it was used was the card reader at the check-in desk. I reported it to the hotel manager and received an "I'm sorry that happened" and nothing else. During the stay, I requested… Read more

Underwhelming experience at this property, particularly from a service perspective. Shortly after arrival, my credit card number was compromised after the only place it was used was the card reader at the check-in desk. I reported it to the hotel manager and received an "I'm sorry that happened" and nothing else. During the stay, I requested additional towels and hangers, but housekeeping never brought them. I also inquired about getting a cup of coffee from the coffee station that had been set up in the bar on prior days and was told it is only open for an hour earlier in the morning (it was 9am on a Saturday) and was then told I would have to purchase a cup of coffee in the restaurant for $6 for a plain coffee. In my view, that is extremely poor customer service at a Ritz charging a resort fee of $55/day. I was also told I could make coffee in my room, only to discovery that housekeeping had not restocked the coffee pods. I called to request more coffee pods and instead housekeeping brought extra coffee cups and we then waited 15 minutes for the correct item, coffee pods, to arrive. Apart from the service, I also found the rooms to be below-standard for other Ritz properties and the view from my room and several other business colleagues' rooms during our conference were terrible (e.g. buildings, rooftops, air conditioning units, etc.). Read less

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