W South Beach

Dining

Mr Chow (Beijing cuisine; dinner only). The Dutch Restaurant, Bar and Oyster Room ('Roots-inspired' cuisine; open for breakfast, lunch and dinner). The Living Room bar. Wall (bar/ultra-lounge).

Fun and Games

2 swimming pools. Cabanas*. Bliss® Spa*. FIT fitness centre with state-of-the-art equipment. Swish & Swing rooftop tennis and basketball courts. 24-hour in-room dining*.

Handy Stuff

24-hour concierge. W The Store. Babysitting* (reservations required). Laundry/dry-cleaning service*. Signature Whatever/Wherever service.

Resort Fees

This hotel has a resort fee of $40 plus tax per room, per night (payable locally, subject to change).

Resort Fees Information

Resort fee includes use of the following amenities - Unlimited high speed internet access - Two beach lounge chairs (per room) - Complimentary use of bicycles - Daily Art Walk at W South Beach - Fitness Classes daily. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge.

Please note: There may be a local charge for use of a roll-away bed for parties of 3 people or more sharing a room. This is subject to change and is charged by the hotel.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2924)
Very good (700)
Average (302)
Poor (153)
Terrible (189)

So far awful

Apr 21, 2019 pearl8876 New York

We had an early flight from NY. We tried check in but the room wasn’t ready. We walked around Miami Beach and came back around 1:30 and the room wasn’t ready but, I can understand that .. ( we have three small kids and it was very hot and they were tired from the flight) However, yWe have been sitting in the lobby waiting... for hours and… Read more

We had an early flight from NY. We tried check in but the room wasn’t ready. We walked around Miami Beach and came back around 1:30 and the room wasn’t ready but, I can understand that .. ( we have three small kids and it was very hot and they were tired from the flight) However, yWe have been sitting in the lobby waiting... for hours and hours.... and all we hear from the staff is that people check out by 11 and the room isn’t ready and won’t be ready until four. I’ve been to many hotels (never has this happened... they always try to accommodate at least an hour or two before)... don’t think I’ll be back to this one unless something changes dramatically. Was looking forward to staying here but not really now. Oh they did provide a voucher for one person at the buffet... we are a family of six....lovely Read less

Perfect Thaw! Love this W!

Apr 21, 2019 Footprints739609

My husband and I go to South Beach every spring after our Ontario ski season. We have stayed at some pretty special hotels and we typically choose boutique style for the personal service and attention to detail we receive. This April we had the opportunity to stay at The W South Beach for 5 nights. It was a fabulous place to stay and while… Read more

My husband and I go to South Beach every spring after our Ontario ski season. We have stayed at some pretty special hotels and we typically choose boutique style for the personal service and attention to detail we receive. This April we had the opportunity to stay at The W South Beach for 5 nights. It was a fabulous place to stay and while being a full service hotel, the attention to detail and quality of service felt like that of a special boutique accommodation. From the moment we arrived we felt as though we were VIP guests. From every member of the staff we encountered, we were welcomed with genuine interest. Guillermo from concierge was there to greet us and show us the property. Guillermo is knowledgeable of the hotel and it’s surrounding offerings and he gave us constant updates, enquiring if we needed anything at all and seemed to genuinely want us to not only enjoy the W Hotel but all Miami had to offer. We spent most days by the pool and that in itself was some our favourite part of our vacation. It was comfortable and relaxing. Music is often played by a DJ and it was tasteful but definitely instilled a fun vibe. The service was outstanding. What we noted most was that the staff worked together as a team and it seemed they were all proud to offer such services as group effort. The staff was efficient, friendly and constantly asking if everything was to our liking. The attention to detail was also observed in the amenities. From the water, fresh cold cloths, apples, ear buds and wipes in the fitness room to the special touches in the hotel bathroom this hotel always felt it was well cared for and offered a feeling of being at home. What we realized was that we were not VIPs. We were regular hotel guests that were treated equally, it is the standard of this hotel to care for it’s patrons and stop at nothing to ensure a quality stay. The people employed at this W all seem to have the same high level of customer service and we would not hesitate to recommend this W Hotel to anyone who enjoys and expects a high standard of service without pretension. Thank you to Rick, Guillermo and all the staff at The W Hotel. We look forward to our next stay. Read less

World Class, genuine, service and perfect location

Apr 21, 2019 749David New York City, New York

We stayed for 5 days and everything was wonderful. The Hotel is right on the beach, close to a wide variety of restaurants, only 20 minutes from the Airport and a short walk to Lincoln Road. The rooms are large (ours had an Ocean view) and the Gym is one of the best hotel gyms I've experienced. But the 'one thing', that sets the W apart from… Read more

We stayed for 5 days and everything was wonderful. The Hotel is right on the beach, close to a wide variety of restaurants, only 20 minutes from the Airport and a short walk to Lincoln Road. The rooms are large (ours had an Ocean view) and the Gym is one of the best hotel gyms I've experienced. But the 'one thing', that sets the W apart from every other hotel is the consistent (and genuine) quality of service. It doesn't matter if it's the security guard at the elevator, or the lady cleaning the gym, or the manager of Wet (the bar around the pool), the service is perfect. Everyone asks how your day is going and what they can do to make it better; the conversations are real and you feel valued. To name just a few, Duval, Claudine, Kesia and Aaron (he was at Wet) were very welcoming and super-helpful. We will return. Read less

Still Outstanding, Swank, and Best Staff on SoBe

Apr 13, 2019 kyle10014 NYC

The property is perfect for a South Beach getaway. The hotel continues to nail the right vibe from the music to the menus to the amenities. The suite was like a castle in the sky with terraces and breezes and all the style and comfort that erases the real world. Well equipped kitchenette, gorgeous bathroom the size of an apartment, swank… Read more

The property is perfect for a South Beach getaway. The hotel continues to nail the right vibe from the music to the menus to the amenities. The suite was like a castle in the sky with terraces and breezes and all the style and comfort that erases the real world. Well equipped kitchenette, gorgeous bathroom the size of an apartment, swank furnishings, superior bedding, and tons of little amenities make you wish you could live there. But as fine as the hotel is, it is the staff that continues to distinguish the W. General Manager Rick Ueno (who a friend of a friend put us in touch with just to say hello) runs the most spot-on team I’ve ever seen at a resort. We aren’t VIPs. But Rick made sure we felt as if we were. And I don’t think our experience was unique. It’s simply how he runs the hotel. Staff checked in with us frequently to see if there was anything more they could do for us, and anything we requested was greeted with smiles and “yesses.” Whatever stresses the staff felt from a full capacity weekend never showed. They make what is surely a hard to creat guest experience look effortless. Our second stay here confirmed it’s our first choice in SoBe. The central location, facilities and services at the W combine to make it an easy favorite. Read less

Amazing Hotel

Apr 12, 2019 CLEgroup2019

This was our first time visit at the W in Miami. Friendly front desk staff, the hotel was spotless, security everywhere checking guest cards, excellent pool service, housekeeping did a fantastic job, the entire experience was loved by my entire group of friends and family members. Our most favorite was being by the Beach. The staff you have on… Read more

This was our first time visit at the W in Miami. Friendly front desk staff, the hotel was spotless, security everywhere checking guest cards, excellent pool service, housekeeping did a fantastic job, the entire experience was loved by my entire group of friends and family members. Our most favorite was being by the Beach. The staff you have on those grounds is one of the best we've ever had while staying at a hotel w beach access. First day, walked down to the beach and got our complimentary chairs and a cabana for the group. Harold was there to help us and let us pick the most perfect spot, front row close to the ocean. He was respectful, nice, helpful, and always there if we needed anything. We soon met many lovely servers that made our trip the ultimate best. Anthony gave us many recommendations to check out in the area, we actually went to 3 places on the list and had a great time. Marian, Tatiana, Mike, and all the other servers were all so fun and friendly. Marian especially made our vacation a memorable one. She took care of us w zero judgement, laughed at our jokes esp. when the drinks were flowing, always made sure our bucket of beers had fresh ice and always stocked. She was a sweetheart and we loved her! The drinks and apps were all excellent and were delivered by the friendly staff on a presentable tray. Mr. Chow's was very good. Many areas around the hotel to relax and unwind. Cant wait to come back next year!! Read less

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