The Ritz-Carlton Bal Harbour, Miami

Miami, Florida

Virgin rating

The hotel

This beachfront hotel is situated in an excellent location, just opposite the Bal Harbour Shops where you’ll find designer boutiques and restaurants and a 15 minute drive from the famous Miami South Beach, you’ll be in the perfect place to be close to all the action. Whichever room you choose you’ll be guaranteed a view of the ocean with ceiling to floor windows and a terrace to step out and feel that ocean breeze. Visit the Artisan Beach House restaurant for oceanfront dining with international cuisine and stunning views. This resort really makes the most of the outdoors and beautiful Miami weather.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to Beach
  • Close to City Centre

Where is it

On Collins Avenue near the Bal Harbour Shops, 15 minute drive from South Beach. Driving time from airport: 35 minutes.

Hotel information

95 rooms and suites. All rooms have a TV, CD and DVD player, iPod alarm clock, Bose® surround sound system, tea and coffee, hairdryer, Asprey bath amenities, bathrobe and slippers, rain shower, floor to ceiling windows and a terrace. Partial Oceanview Rooms have partial ocean views, with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults

Oceanfront Rooms have ocean views, with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults.

Partial Oceanview Suites have a partial ocean view with a kitchen, living room and dining room. 1 Bedroom Suites have 1 king-size bed, sleeping maximum 2 adults. 2 Bedroom Suites have a master bedroom with 1 king-size bed and a second bedroom with 1 king-size bed or 2 queen beds, sleeping maximum 4 adults.

Oceanfront Suites have ocean views with a kitchen, living room and dining room. 1 Bedroom Suites have 1 king-size bed, sleeping maximum 2 adults. 2 Bedroom Suites have a master bedroom with 1 king-size bed and a second bedroom with 1 king-size bed or 2 queen beds, sleeping maximum 4 adults.

Bal Harbour Suites have a panoramic oceanfront view and 2 bedroom, a kitchen, living room and dining room. A master bedroom has 1 king-size bed a second bedroom with 2 queen beds, sleeping maximum 4 adults.

Presidential Suite has a panoramic oceanfront view from four terraces, a small theatre, a kitchen, living room and dining room. Bathroom has a sauna and shower with massage sprays. With 1 king-size bed, sleeping maximum 2 adults.

Artisan Beach House (oceanfront restaurant serving international cuisine), Water’s Edge (poolside dining and drinks).

Outdoor heated pool and private cabanas. Exhale Bal Harbour Spa. Fitness centre. Beach lounge chairs, beds and umbrellas*. Game system and video game library. Movie and book libraries. Water sports.

Complimentary WiFi is available in all public areas and rooms. Laundry service. Complimentary water bottles and morning newspaper.

This resort has a resort fee of $45 USD per room, per night. Valet parking available: Daily $25 USD and Overnight $48 USD. Exhale Bal Harbour validation at $10 USD (all payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (425)
  • Very good (83)
  • Average (54)
  • Poor (20)
  • Terrible (33)
Image of the Tripadvisor rating Beach Attendants Very Attentive!

May 19, 2022 CarAHof

My husband and I visited beautiful Bal Harbour for one week and were delighted by the courteous and friendly service by the beach attendants! They were all great, especially Coby, Laz, and JJ. Every day they warmly greeted us, remembered our names, and situated us at the beach with whatever we needed, making us feel very special! This kind of… Read more
My husband and I visited beautiful Bal Harbour for one week and were delighted by the courteous and friendly service by the beach attendants! They were all great, especially Coby, Laz, and JJ. Every day they warmly greeted us, remembered our names, and situated us at the beach with whatever we needed, making us feel very special! This kind of welcoming service really helped make our vacation memorable! Read less
Image of the Tripadvisor rating Very quiet hotel, good service

May 12, 2022 Liang H King City, Canada

My family just finished one week Miami/Key West trip this week. First hotel we stayed is this Ritz. From step in the hotel, the luggage handling, check-in, showing the room, luggage delivery, every thing is great. We got an upgrade during check-in, thanks to the lady at front desk since I didn’t got her name. The room and the washroom are… Read more
My family just finished one week Miami/Key West trip this week. First hotel we stayed is this Ritz. From step in the hotel, the luggage handling, check-in, showing the room, luggage delivery, every thing is great. We got an upgrade during check-in, thanks to the lady at front desk since I didn’t got her name. The room and the washroom are spacious. One thing is the shower has no main shower header so don’t get enough water. Original it’s a system with body massage function, but too many knobs makes it too complicate. Balcony is small but a nice touch for fresh air and nice view. The pool and pool side service are top notch. Very few people use the pool so most of time we feel we are the only guests. Again I didn’t get two young lady’s name, but they keep come up to us ask if we need everything. The beach isn’t very nice during my stay because of sea weed, might be the storm the day before our arrival. Morning time is much more clean than afternoon. But the beach loungers and service are very good. We had lunch at the pool and breakfast at Artisan Beach House. Sadly there is no buffet Mon-Fri. But still good a la carte breakfast. Overall I feel it’s a little over standard Ritz Carlton hotel. I will consider visit again if we like another quiet vacation. Read less
Image of the Tripadvisor rating Amazing Service!!

May 5, 2022 emilygrace2399

This was my first time staying here, and it was such a great experience! My room was just as amazing as I had expected it to be, and the service from the hotel staff was above par. I especially enjoyed my time on the beach - Mark and Colby provided excellent care in making sure that I was set up to have a perfect, relaxing beach day. Definitely… Read more
This was my first time staying here, and it was such a great experience! My room was just as amazing as I had expected it to be, and the service from the hotel staff was above par. I especially enjoyed my time on the beach - Mark and Colby provided excellent care in making sure that I was set up to have a perfect, relaxing beach day. Definitely hope to be back again soon! Read less
Image of the Tripadvisor rating Beach is the best!

May 3, 2022 ruthaA9746EP

This is my fifth year coming to this hotel and I couldn’t say enough good things! My favorite part are the queen size day beds on the beach! The people that help on the beach are the best! Especially Vinny! They take such good care of you. Do yourself a favor and book a room and then get a queen size day bed on the beach!
Image of the Tripadvisor rating Not a 5 star experience

Apr 27, 2022 M6145RLchristinag

The experience here was mixed and simply did not meet expectations based on price point and reviews. Pros: lovely view from the room, free upgrade to Oceanview, beach was lovely, pool was also nice, convenient to Bal Harbour Shops and easy to get an Uber to venture off property, Rich is excellent and incredibly helpful. Cons: Rooms need work… Read more
The experience here was mixed and simply did not meet expectations based on price point and reviews. Pros: lovely view from the room, free upgrade to Oceanview, beach was lovely, pool was also nice, convenient to Bal Harbour Shops and easy to get an Uber to venture off property, Rich is excellent and incredibly helpful. Cons: Rooms need work as they are beginning to show signs of wear and tear. Our room in the Haulover Tower was ridiculously loud and not restful. Every morning beginning around 8.30, the staff frequently banged the door across the hall from our room doing God knows what. This would go on for hours. Forget trying to sleep in or even just relax in the room in the morning. It was so horrendous. After we switched hotels, we had a much better night's sleep. Room service was hit or miss. They could be hard to get on the phone and then they'd forget things and you had to debate if it was worthwhile to call and wait for whatever missing item. One morning, after trying to contact room service for over an hour, my pancakes arrived uncooked. So disgusting. My sister and I are younger than their usual demographic and I believe our service by the pool (which was incredibly slow) and the pool (nonexistent) suffered accordingly. Staff needs training as we were paying guests just like everyone else entitled to the same level of service. Also, I had to call guest services multiple times before simple requests were fulfilled. To top it all off, one of the staff harassed me to write a nice review as I was trying to leave. I've never seen this at a luxury hotel. Ever. I don't view this as living up to the Ritz brand (one of my favorite luxury hotels). Can't say I'd recommend or return. Read less