Encore Resort at Reunion

Davenport, Orlando

The hotel

Imagine all the privacy of a premium home mixed with all the buzz of a big resort — that’s what’s in store at Encore Resort at Reunion. Enjoy your own exclusive Floridian home, with up to 8 bedrooms and that all-essential private pool — all delivered with a gleaming high-end polish. Alongside its three eateries, convenience market, fitness centre, and home delivery service, it lays on entertainment that ranges from upmarket wine tasting to fun family cannon ball competitions. But it’s the AquaPark that adds the ultimate excitement, packing in a lagoon pool, thrilling water slides, and the Surfin’ Safari kids’ splash area.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Close to Universal Orlando Resort
  • Room Service
  • Fitness Centre/Gym
  • Games Room
  • Internet Access

Where is it

A private resort within the upmarket resort of Reunion. Close to the theme parks and entertainment as well as championship golf courses. Transfer time from airport: 30 minutes.

Hotel information

Choose from a 5-, 6- and 8-Bedroom Villa. 5-Bedroom Villas have a master bedroom with en-suite bathroom, with 4 further bedrooms each with en-suite bathroom. They sleep up to 12 people.

6-Bedroom Villas sleep up to 14 people.

8-Bedroom Villas sleep up to 16 people.

• Air-conditioning • Private pool with terrace furniture• Open-plan lounge area• Dining area with table and chairs • Fully-equipped kitchen with granite counter tops, breakfast bar, conventional oven and hob, microwave, dishwasher, fridge/freezer, coffee maker, toaster, iron and ironing board, crockery, cutlery and kitchen utensils • Big-screen TV and DVD player• TV in every bedroom• Laundry area• Bathroom towels and bed linens are provided • Homes do not usually have safes.

Complimentary self-parking on your own private driveway. Complimentary shuttle to Walt Disney World Resort and Universal Orlando Resort™ (pre-booking required). Shuttle service to popular shopping malls*.

The Big Grill (poolside snack bar). Finns Cafe (casual dining including burgers, sandwiches). Shark Lounge. On The Go Market. Food delivery service* (11:00am–9:00pm). Villa chef service*.

Swimming pool. Aquapark with drop slide, water slides and children's splash area. Poolside cabanas*. Clubhouse. Fitness centre. Football. Tennis court. Basketball. Sand volleyball court. Hang Ten Hideaway (children’s indoor recreation area with large-screen TV, gaming systems, crafts, and games). Regular children's activities. Arcade room. Mobile spa services*.

Concierge service. Gated security. Complimentary WiFi in homes.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (233)
  • Very good (56)
  • Average (23)
  • Poor (14)
  • Terrible (16)
Image of the Tripadvisor rating Beautiful Home but Excessive Partying and Rude Manager Experience

Oct 21, 2020 MilitaryFamFun

Initially, our first impression of Encore was impressive...we had great service with the front desk (Daniel, I think), Sarah, our house guide & the working female manager that Sunday we arrived. The house was exactly like the photos & was immaculate and beautiful! No complaints on the house at all. My low star rating is due to several… Read more
Initially, our first impression of Encore was impressive...we had great service with the front desk (Daniel, I think), Sarah, our house guide & the working female manager that Sunday we arrived. The house was exactly like the photos & was immaculate and beautiful! No complaints on the house at all. My low star rating is due to several things...That evening, while enjoying the back yard pool, there were several times that the fire department, police & security showed up to the houses behind us. This happened for HOURS on our first night. Then my husband heard a crash & screaming, ran out and had to help a bunch of kids who flipped a golf cart over at 10:30 at night (all in the first night). The next complaint is we were told not to park on the street yet, there were hundreds of cars on both sides of the street--so bad that only one car could drive through at a time. The security showed up several more times that week to the same houses...also there was constant noise from people gassing & speeding in the neighborhood for who knows what reason...It was obviously full at all the houses because the water park was jam packed--no one 6 ft distancing no matter how hard you tried. Then my final complaint was an email I received from Encore confirming my cabana rental a week before our arrival which I canceled on the email because we were heading to Universal that day. I received a confirmation that it was canceled & was expecting my refund which did not come. Well, a week after our trip, I followed up about the refund, where the manager John, kept repeating "we have nothing to do with the 3rd party site that canceled your cabana & you had to have called us directly 24 hours prior to the rental to receive the discount which was mentioned in the terms" (granted I paid for this a month before & it may have been mentioned but there was nothing on the confirmation saying I needed to call)..The worst part is that John was very smug in his response to me by continuing to mention that phrase over and over while I tried to ask if anything could be done. His managerial response was just plain rude and I can promise, I was just trying to understand why they would even use the site if it didn't actually cancel anything. But he just kept repeating it was in the terms when I called. Unfortunately, the fact that we had to endure excessive noise with the emergency vehicles, the excessive speeding & John the managers rude response, I am rating this low. Read less
Image of the Tripadvisor rating Beauty Queen Weekend Prize Package Trip

Sep 16, 2020 bucksmoke Somerset, New Jersey

Every year, as part of the prize package, the International United Miss queens are treated to a fun filled weekend in Orlando, FL. We always book a huge house at Encore Resort and we are never disappointed. Encore has such a huge variety of homes and ones large enough to very easily accommodate our party of 22. Everyone gets their own bedroom… Read more
Every year, as part of the prize package, the International United Miss queens are treated to a fun filled weekend in Orlando, FL. We always book a huge house at Encore Resort and we are never disappointed. Encore has such a huge variety of homes and ones large enough to very easily accommodate our party of 22. Everyone gets their own bedroom and bathroom, the kitchen is HUGE and fully equipped for our big breakfast buffets and fun pizza making contest! Bonus is the backyard pool and hot tub! Don't forget the awesome water park that is right inside the resort. Just minutes away from Disney, you can't beat the location. Plenty of shopping nearby too. We can't wait to go back next year! Read less
Image of the Tripadvisor rating Large Houses Attract House Parties, Reckless Guests

Aug 17, 2020 Coastal721727

I wondered why the microwave broke right away, the grill was left on the side of the house with no propane, and there were bits of chips in the carpet, like people were eating while walking upstairs or in the bedrooms. Ants were lined up around the food particles. The air hockey table was broken, the PS4 guest account was deleted, and the trash… Read more
I wondered why the microwave broke right away, the grill was left on the side of the house with no propane, and there were bits of chips in the carpet, like people were eating while walking upstairs or in the bedrooms. Ants were lined up around the food particles. The air hockey table was broken, the PS4 guest account was deleted, and the trash had unbagged, gooey food stuck to the bottom, e.g., entire chili dogs. Then there were two nights of blaring music till 3:30 a.m., despite multiple guests calling Jeeves and the police. People come in large groups and don't take care of the properties. These are nice homes, but the guests have no oversight and pack the houses, wreck the amenities, and make it impossible to get a good night's sleep. Also, the pool heat was broken and then, once it was fixed, it was as hot as a very hot spa tub. I asked multiple times for it to be turned off, but it wasn't. (I live in Florida, and heating a pool does not mean the combined heat of the sun and heater have no option but to make the water 100+ degrees.) Regarding the "waterpark", it is okay. There are four slides. The one that's covered is ridiculously hot. The others are short drops that are not worth the hike to the top. The arcade is outside under a roof, no a/c, so that was terrible. And the waterpark closes at 5:00 p.m. There are better options in the area, especially for the price. Read less
Image of the Tripadvisor rating Disappointed - Do not book Encore Reunion Resort #369 from Top Villas

Aug 16, 2020 396cynthiab Orlando, Florida

I completed my stay at Encore Resort 369 August 6 - 11, 2020 booked through Top Villas. The house was clean and looked like the pictures but the key features we booked for did not work and made for a poor experience for myself and family. Pool Heater and Jacuzzi Jets did not work Theatre room missing remote so we could not operate the system. Hot… Read more
I completed my stay at Encore Resort 369 August 6 - 11, 2020 booked through Top Villas. The house was clean and looked like the pictures but the key features we booked for did not work and made for a poor experience for myself and family. Pool Heater and Jacuzzi Jets did not work Theatre room missing remote so we could not operate the system. Hot water not available in some of the bathrooms. I called the maintenance number on Friday Morning August 7th for the following: - Instructions in the house for accessing wifi were not correct. This was resolved during the call on Friday. - Jacuzzi jets in hot tub did not work. I was told a pool tech would come out and check. No one came. On Saturday I was told the tech did come and the control system was broken. Top Villas was contacting the homeowner to get approval for the repair. On Monday when I called again they said the homeowner was not responding. On Tuesday when we left it still didn’t work. We had no functionality of the jacuzzi. - Pool Heater did not work. I was told a pool tech would come out and check. No one came. On Saturday I was told the tech did come and the control system was broken. Top Villas was contacting the homeowner to get approval for the repair. On Monday when I called again they said the homeowner was not responding. On Tuesday when we left the pool was still cold. We had no heat for the pool at night. - Theatre room system did not work. A tech came out on Friday and told us that a remote was missing and that he had to order a new one. Using the remote he had (that he said he could not leave with us) he took a picture and reported that the system was working properly. When I called back maintenance said the theater was fixed. I explained that “technically” yes it did work but we can’t operate it without the missing remote. He checked with the tech and acknowledged that, no, it didn’t work for us but the remote was ordered and would not be delivered until Monday. We received the remote Monday at 5:30PM. So the theater room was useless for our entire stay, except the last night. - Missing comforter in one of the bedrooms. I reported this on Friday and on Tuesday when we left the comforter had still not been delivered. Additionally, two of my guests told me on Saturday that they didn’t have any hot water in their bathrooms. They had been taking showers in another bathroom and didn’t want to say anything because so much was already wrong at this house. I reported this to Maintenance on Monday and they said they put in the order to come check all the showers. Again, no one came. Our stay in this house was very disappointing and we certainly did not receive the amenities advertised and paid for. I sent an email to Top Villas prior to writing this review and have received no response. These are the main features for booking the house and they didn’t work! Do not book this house and Top Villas and their maintenance team are not recommended. It was very frustrating and embarrassing to have booked a house for my family and have these issues. I could have understood if there were issues and they were resolved, but to constantly call maintenance and be told it would be fixed or someone would come out and nothing was addressed is unacceptable. Read less
Image of the Tripadvisor rating Beware of extra charges

Aug 15, 2020 ericbV9872DI

No reservation on books when we got there. Two hours of calls to get it worked out on a fully prepaid vacation house. You will not get pool heat with an RCI exchange. You will also get charged a very large cleaning fee (front desk originally said damage deposit). Never had that on an exchange before nor roaches, but had eight of those to kill too.… Read more
No reservation on books when we got there. Two hours of calls to get it worked out on a fully prepaid vacation house. You will not get pool heat with an RCI exchange. You will also get charged a very large cleaning fee (front desk originally said damage deposit). Never had that on an exchange before nor roaches, but had eight of those to kill too. Had to call pest control. Got kicked out of our own pool mid week to clean it. Not sure why it wasn’t done already. And lastly they re set the door code two days before leaving. Had to leave the back door open when we left to get in. They were unable to fix it in two days. Guest services was less than useful. The pool manager was wonderful though and they run a nice water park. I know there are many good reviews on this site, maybe they’re owners, but our stay was not well. This reservation was done through armed forces vacation club. Beware if you are military, your vacation and leave may not go as expected and comes with extra charges Read less