Margaritaville Resort Orlando

Kissimmee, Orlando

Virgin rating

The hotel

This island inspired resort is situated in an excellent location, near to Walt Disney World Resort and Universal Orlando Resort™, so you’re as close to the action as can be. On your arrival you’ll receive a complementary cocktail to help start your holiday as soon as possible. Between daily and nightly entertainment, family activities at the Fins Up Beach Club and splashing around in the pools, you will never be short of things to do. Grab a bite at the resorts exceptional restaurants and try Florida’s famed seafood, or load up on snacks for long days out at the theme parks. Whether you want a fun packed adventure or just the chance to slow life down and chill out, you’ll be able to have your holiday your way.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located Next to Highway 192. Transfer time from Orlando International Airport : 35 minutes.

Hotel information

186 rooms, all with private balcony, air-conditioning, TV, WiFi, fridge, coffee/tea maker, iron and board, safe, and rain showers. 

Standard Rooms feature 1 king-size bed or 2 queen beds, sleeping maximum 2 adults and 2 children.

Please note: Parties of 2 adults will automatically be allocated a room with 1 king-size bed unless requested otherwise. Bedding requests are subject to availability and cannot be guaranteed.

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  • Free Nights: Stay for 7 nights, pay for 6 (stay for 14, pay for 12) for stays completed between 1 Jan–31 Dec '24. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 
  • Resort Fee Waived: Exclusive to Virgin Holidays; resort fee waived saving $40 per day.
  • Booking Bonus: Receive Complimentary scheduled transportation to Walt Disney World Resort and Universal Orlando. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

Complimentary scheduled transportation to Walt Disney World Resort and Universal Orlando.  

Euphoria Fish House (Located on the upper level of the hotel). Salty Rim Bar & Grill (serving up frosty margaritas, hamburgers, hot dogs, and more). On Vacation (Open Friday and Saturday evenings). Provisions Marketplace (all your grab-and-go needs). Sunset Walk (A nearby array of colourful dining experiences, including a dine-in movie theatre, candy, coffee, ice cream shops and more). 

Daily and nightly entertainment, including live music at Euphoria Lounge and Salty Rim Bar & Grill, and stand-up comedy at On Vacation.

2 Outdoor pools. Fins Up Beach Club with cabana rentals*. H20 Island Waterpark*. Play area. 24-hour fitness centre. St Somewhere Spa* offering full service salon, nail bar, and a range of spa treatments. Parakeet's Kids Club*. Bicycle rental*. 

Complimentary WiFi access. Room service*. Full-service laundry*. Concierge.

Resort fee waived exclusively for Virgin Holidays: saving $40 per day.

Resort fee includes: - Complimentary scheduled transportation to Disney, Universal and SeaWorld - Complimentary welcome cocktail upon arrival -  Complimentary WiFi - In-room bottled water - Access to Business Centre - Access to 24 hour Fins Up Fitness Centre - Concierge service. Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1054)
  • Very good (156)
  • Average (99)
  • Poor (68)
  • Terrible (114)
Image of the Tripadvisor rating Charged for damage I did not do!!!

Jul 25, 2024 meeganh2018 Brooklyn, New York

If you are planning to stay here, particularly at a cottage, you should read the reviews on the separate cottage page because they are TERRIBLE and not untrue. This place bills itself as a “luxury” resort, but is anything but. My family and I booked 3 separate cottages for a trip earlier this month and they were not clean. Others who have posted… Read more
If you are planning to stay here, particularly at a cottage, you should read the reviews on the separate cottage page because they are TERRIBLE and not untrue. This place bills itself as a “luxury” resort, but is anything but. My family and I booked 3 separate cottages for a trip earlier this month and they were not clean. Others who have posted reviews added pictures of dirty couches and baseboards, and that is exactly what you get. To add insult to injury, when they hand you the keys to your dirty cottage they also tell you that you have to pay extra for housekeeping services, including if you want new towels or your trash removed. It’s unreal. Then, after we finished our trip, they emailed me and told me that they were charging me for damage that I DID NOT DO to the room. In that email they invited me to respond or call them with questions, but when I did that, they ignored me. After I followed up, I received an incoherent form response saying that they already charged me and so there is nothing I can do except dispute the charge with my credit card. Which apparently is their MO because if you search these reviews for the word “damage” you see that they’ve done this exact thing to others—charging them for damage they didn’t do. Damage that is more likely a function of their poorly maintained property. And, to preemptively respond to the requisite management comment that it would have been my responsibility to alert them of any damage when I checked in, in fact, that is NOT my responsibility. That is your staff’s responsibility. Your staff should have been in that cottage cleaning it prior to my arrival. So, either they missed the damage because they didn’t do such a great job in cleaning or inspecting it, or they did the damage themselves and are now trying to blame me. Either way, this is totally unacceptable and gross, inappropriate money grab. Read less
Image of the Tripadvisor rating 3rd trip, and this place never fails!

Jul 24, 2024 Michael T

We love the Orlando resort, and try to frequent it as much as we can. Always a Great time, and we love the staff. This trip we booked last minute, and we wanted to secure poolside Cabanas as I have some health issues that require me to stay out of the sun as much as I can. While trying to reserve cabanas online without yet having a room… Read more
We love the Orlando resort, and try to frequent it as much as we can. Always a Great time, and we love the staff. This trip we booked last minute, and we wanted to secure poolside Cabanas as I have some health issues that require me to stay out of the sun as much as I can. While trying to reserve cabanas online without yet having a room number, I had some difficulties. So I wrote a email to the activities group ( I easily found the email address one there website). I received a quick response from Sara who is the Cabana Concierge. Well she was very helpful, and I with her help I was able to book my cabanas for 3 different days. When we arrived and visited the pool the Cabana Team were excellent. Santiago & Tatiana were so helpful. I didn’t get the names of all the other team members (so many assisted us) but everyone was extremely courteous, attentive, and quick to assist with anything we needed. Again, a huge thanks to Sara and the team for making our stay so comfortable, relaxing, and the way a long weekend away from home should be. Hope to be back in a couple months, and see all our new friends. Thank you, The Tierneys Read less
Image of the Tripadvisor rating Lovely accommodation, no holiday atmosphere, grumpy staff

Jul 23, 2024 Andmtravels

We had a large suite on the top floor, which was wonderful. The furniture and fitting were top class. Views were far reaching from all balconies. Location next to the mall and cinema etc is great and we used this for dinner each night. Unfortunately the service in the hotel is completely lacking. Grumpy staff and a general feeling that no one… Read more
We had a large suite on the top floor, which was wonderful. The furniture and fitting were top class. Views were far reaching from all balconies. Location next to the mall and cinema etc is great and we used this for dinner each night. Unfortunately the service in the hotel is completely lacking. Grumpy staff and a general feeling that no one can be bothered. There's clearly a massive management leadership fail here. This led to there being no 'holiday atmosphere' throughout the hotel, even around the pool. There are so many other places to stay that have it all. Read less
Image of the Tripadvisor rating RUDE STAFF THROUGHOUT, from Valet to Pool and everywhere in between

Jul 22, 2024 jwmarr012345

The staff at Margaritaville Orlando is hands down the overall rudest resort staff my family and I have ever encountered. Not just one person, or two, but the majority of them were not only rude, but condescendingly rude. From the time you pull up to the front door, the valet service manager " Stephen Rozerio " walked up to my family vehicle and… Read more
The staff at Margaritaville Orlando is hands down the overall rudest resort staff my family and I have ever encountered. Not just one person, or two, but the majority of them were not only rude, but condescendingly rude. From the time you pull up to the front door, the valet service manager " Stephen Rozerio " walked up to my family vehicle and aggressively told us to move our vehicle, not "Welcome to Margaritaville", could I please ask you to move your vehicle ....etc ! He was a completely disrespectful ! Then when I approached the front desk about him, the desk clerk was almost as rude as he was to me, refusing to even look me in the eyes and help correct the problem. The kids that work the "pool entrance gate" are beyond rude ! With the exception of one young man ( glasses , tall ) he and Maurice ( a pool waiter ) were possibly the only friendly individuals at the entire resort. The event calendar promised daily events for kids as well as adults, there were 3 at the pool the entire time we were there. When taking your family on a vacation, you just expect a lot more than you get at Margaritaville Orlando. Very disappointing. I believe a lot of his has to do with the "built in" 20% gratuity with everything you purchase ! No need to be friendly, you're getting your 20% regardless ! We would never go back nor would we ever recommend this resort to anyone at anytime. As stated before, it would be different if one or two employees were rude, but in our case, it was one or two were friendly ! There are many resorts in Orlando, keep looking, don't make this one your choice. Read less
Image of the Tripadvisor rating Staff are really rude and unhelpful

Jul 21, 2024 tomdN8NB Tullamore, Ireland

Really awful service. Staff morale seems to be on the floor and they in turn are passing that on to the customers. It seems many of the staff here would do really well at Karens Diner. With so many options in the Orlando area it really is shocking. Re-training urgently needed !!! Not just one or two staff members but most !