Red Lion Lake Buena Vista South/East Kissimmee

The rooms are okay but the location could be better, and Tiffany at the front desk is just stuck up and shows too much skin which comes across desperate for attention and not professional at all. They have nothing but attitudes throughout the day and did not help with any our out complaints. The other guys who work along side with her seem to have some flirty relationship with her and it is pretty obvious. Better Management ASAP! I will not be going back. Read less

The staff at this hotel ensured all of our guests were given great service. The staff at the restaurant were fantastic, especially Mr. Thomas! The food was great, especially the coffee and the buffet breakfast was very inexpensive and very good. The hotel room was newly decorated, with a large flat tv, comfortable king size bed, microwave and refrigerator. It also had a ceiling paddle fan, wow! Read less

Horrible leadership at this location. Dennis (GM) and Chad (AGM) did nothing more than make us feel uncomfortable multiple times after spending over $3500. As a person with disabilities they threw my family out this was after no disturbance no complaints and after I shared with Dennis the 3 days we were back because our Airbnb rental had been previously rented prior to my arrival it was one more night.I understand the law on 28 days and was a part of Central Florida Lodging association and even the police they called to trespass me stated yes, I was not falling under that law so they just trespassed me. The mgr Tiffany and a guy I do not know stood in the door not Dennis like a coward who is always in his office as the police began to arrest myself as a disabled individual causing me physical harm and they asked mgmt here and Tiffany still continued knowing how wrong it is. What is more ironic is that the hotel has been dead for weeks. You can see when one of your loyal customers get this service why the poor bottom line. In May all attractions and hotels beg for visitors. I'm a guest who has a video of the incident that I will share with you to show the disgusting behavior towards paying disabled pet families.I even gave them a suggestion for an Easter hunt and took pictures and provided raffle prizes for the kiddos at Easter to help. When you pay $100+ a night for a mold evacuation generally humanity kicks in. Not here,they would rather physically harm a disabled person then take their nightly rate. Avoid! Also no coffee machines in rooms you must go downstairs to get it. They refused several refunds on guests over breakfast buffets while I was there. They dont clean your room most days you have to call to get toilet paper or towels. It's all leadership issues and quick fixes. Read less

Brand new building. Everything was very nice and very clean. Great housekeeping. The rooms are very large and beautiful. Beds and pillows so comfy! Every staff member we came across was so accommodating and so friendly. The pool area is beautiful and clean, and lazy river and slide are a plus for kids! On site lifeguards as well for that area! The attached restaurant was amazing. Would definitely recommend and will stay again! Read less