Red Lion Lake Buena Vista South/East Kissimmee

Kissimmee, Orlando

The hotel

A sparkling new addition to the Kissimmee holiday scene, this Sunshine State hotel’s set to open in 2018 with everything you need for a theme park holiday (plus some rather fun perks thrown in on top). Located just three miles from the gates of Walt Disney World®, this brand new hotel features beautifully appointed rooms. Enjoy complimentary coffee from the café before you set off for the theme parks. When you return, you can soothe those ride-ravaged muscles with a soak in the heated outdoor pool and a float in its ultra-relaxing lazy river, or a stretch in the fitness room’s yoga zone, before tucking into homemade tortillas and fiery guacamole at its Mexican restaurant.

Amenities

  • Bar
  • Swimming Pool
  • Theme Parks
  • Close to Walt Disney World Resort
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Just 3 miles from the gates of Walt Disney World Resort® and 20 minutes drive from all of the fun of Universal Orlando Resort™ and other theme parks and family attractions. Driving time from airport: 20 minutes.

Hotel information

410 newly renovated rooms. All with flat screen TV with HBO and cable channels, clock radio with MP3 player, iPod docking station, mini-fridge, safe, iron and board. Standard Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

  • Room Upgrade: Book before 30 Sep '20 and receive a guaranteed room upgrade to a pool view room for departures 1 Jan '21-30 Apr '22.

Complimentary self-parking. Complimentary Walt Disney World Resort® shuttle service.

Mexican restaurant. Poolside sports bar (seasonal).

Outdoor heated pool with lazy river. Fitness center.

Complimentary coffee from the café (7:00am–11:00am). Complimentary WiFi. Gift shop.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (62)
  • Very good (25)
  • Average (9)
  • Poor (5)
  • Terrible (8)
Image of the Tripadvisor rating No assistance at all. Paid twice no refund.

Mar 23, 2020 olivi2020

We arrived on at night. There was an issue between the hotel and booking.com. The receptionist refused to contact booking.com so it took us three hours on the phone before having the keys. After the stay, they charges us twice the reservation and it is now impossible to contact them for a refund. I keep insisting on the phone and by emails for two… Read more
We arrived on at night. There was an issue between the hotel and booking.com. The receptionist refused to contact booking.com so it took us three hours on the phone before having the keys. After the stay, they charges us twice the reservation and it is now impossible to contact them for a refund. I keep insisting on the phone and by emails for two weeks now. No feedback for the moment. Horrible assistance. Read less
Image of the Tripadvisor rating Had great vacation!!

Mar 18, 2020 44samplet

excited to visit again. visited for the first time with my family. planning to re visit with my friends family and party hard. A hotel is a large building having many rooms and even floors with differences in their features.This hotels is premium where many additional services are offered besides accommodation and food. Services includes swimming… Read more
excited to visit again. visited for the first time with my family. planning to re visit with my friends family and party hard. A hotel is a large building having many rooms and even floors with differences in their features.This hotels is premium where many additional services are offered besides accommodation and food. Services includes swimming pool, conference rooms, cafes, casinos, and other entertainment services. Read less
Image of the Tripadvisor rating Very clean and very friendly staff - excellent pool facility

Mar 17, 2020 wtbryig Atlanta, GA

Did not have a choice and was booked at the Red Lion Lake Buena Vista - did not have a high expectation after reading several critical reviews. However, found the check in staff to be very friendly and had our door keys ready and were in our room in minutes. The room was clean and had an additional sink in the room with the one in the… Read more
Did not have a choice and was booked at the Red Lion Lake Buena Vista - did not have a high expectation after reading several critical reviews. However, found the check in staff to be very friendly and had our door keys ready and were in our room in minutes. The room was clean and had an additional sink in the room with the one in the bathroom. Room was cleaned and towels changed each day and was done before we got back from the parks. Breakfast buffet contained hot food and was replenished often. Pool facility was excellent with a lazy river and slide. Biggest pleasant surprise was the complimentary bikes - allows easy access to many stores and restaurants without the need of a car. Would look to stay here again on our next visit to Orlando. Read less
Image of the Tripadvisor rating Great Hotel and Location!

Mar 12, 2020 tscc Boston, United Kingdom

Upon arrival we waited no more than five minutes to be checked in. This went smoothly and we were made aware of the resort fee ($19 per night) before anything else. This was fine as we already knew that this was a given. The receptionist also explained about the $250 damage deposit, again not an issue when using a credit card which we did. We… Read more
Upon arrival we waited no more than five minutes to be checked in. This went smoothly and we were made aware of the resort fee ($19 per night) before anything else. This was fine as we already knew that this was a given. The receptionist also explained about the $250 damage deposit, again not an issue when using a credit card which we did. We know that this can be a little problematic with a debit card but that wasn't an issue for us. Check-in went very smoothly and we were on our way to our room within minutes. We were allocated a King room, which we had pre-booked, that was on the 6th floor. Stairs aren't a problem for us but there are a couple of lifts if needed. The room was 'very' spacious with a king bed and sofa, which also folded out into a double bed. Large screen TV, fridge, safe and small wardrobe containing limited hanging space, iron and iron board. Bathroom was a nice size with basin, WC, and shower over the bath. There was also a separate basin in the bedroom. The room and bathroom were immaculately clean and there were plenty of clean towels refreshed daily. Our bedding was also changed a couple of times during our stay. There are no drink making facilities in the room but fresh (free) coffee is available daily from 6am until 11am in the reception area. Hotel facilities include a Mexican restaurant, which is also used for breakfast, gym, laundry room, pool with lazy river and a small shop for snacks and gifts. We didn't use any of these but all looked fine. There are plenty of places to eat in the area and there is a Walgreens and 7-Eleven very close. We never bothered hiring a car for our 7 night stay so used both Uber and Lyft to get to and from the Disney parks. Each journey coming in at around $11 which worked out cheaper than parking at the parks. All in all we wouldn't hesitate at staying here again in the future. Read less
Image of the Tripadvisor rating Lacking and Slacking - March 2020

Mar 8, 2020 TiffanyAdamBarker West End, North Carolina

This was our 5th visit to the RLO- Lake Buena Vista South and will most likely be our last due to a series of very poor experiences this visit. (We ignored some of the same warning signs our last visit back in Feb 2020, because we thought it was a fluke) CONS: - I knew several days in advance that we would need an early check in (I called on a… Read more
This was our 5th visit to the RLO- Lake Buena Vista South and will most likely be our last due to a series of very poor experiences this visit. (We ignored some of the same warning signs our last visit back in Feb 2020, because we thought it was a fluke) CONS: - I knew several days in advance that we would need an early check in (I called on a Monday and our check in was on Weds) so I called the hotel to see what options I had through them after seeing an early check in option online. I spoke to a “Carly” and she said that they “do not do early check ins, so I will have to just go and book the night before”. I went online and changed my reservations to add a night as I had been instructed. (Let me add that the price had increased by $13 a night at this point) Upon check in the lady checking us in, said “oh why didn’t you just do early check in, instead of paying for a full night, it’s only $50 Instead if paying $136”. I could have fell over. At this point she said “it was too late and couldn’t adjust anything” even though I had given specifics of who and when I had talked to “Carly” (called on Monday 3/2/20 at 8:45 PM) The lady that checked us in said “if we wanted anything done then the manager won’t be in until tomorrow” This was how we began our trip. -Also, we had booked a king size bed room and was given a room with two queen beds. “Because that’s all that was available” -Our TV was non functional when we arrived. I called the front desk and they sent a very nice gentleman to re-program our tv. This took about 30 mins. But for every time we turned off the tv...and turned it back on, we had to go back in under menu and reprogram channels just as he did. Also, the TV guide channels guide that is left on the bedside table did not match what was actually playing on tv. - Thursday night at 6pm we tried to call and order Pizza from the advertising in the elevators from the in house restaurant. It looked so good! No one answered. I attempted to call 3 different times about 30 mins apart thinking maybe they were busy, but nope...no answer. - Friday and Saturday morning around 10-1030 am the coffee in the lobby was completely empty, and all 3 of the machines was out of service. If you advertise 6-11am and do not have a coffee option in the room, I do feel this should be kept up and stocked. Extremely inconvenient. - House keeping was minimal, and only replaced 4 towels, 2 hand towels. (Originally we had 4 regular sized towels, one huge bath towel, 4 hand towels and 4 wash cloths) We had to use a hand towel as a wash rag in the shower. Also, they only replaced our soap and shampoo one night, which forced us to end up at Walmart to buy shower supplies. We had even hung up the huge bath towel in hopes that they would leave it as the sign in the bathroom suggests. -Upon checking out the gentleman was having a constant conversation with the lady working next to him about “the boss being pissed at him because he didn’t know how to do something” and that “he works night shift and shouldn’t have to preform said task” He was impolite and did not ask how our stay was. Clearly he was upset and wanted everyone waiting in line to hear his drama. The other lady working was clearly annoyed with him. Writing this review really breaks my heart because we thought we had found a “frequent flyers dream” as we have annual passes to WDW and come every month. Our first few stays was not nearly this poor, and it seems that service is clearly began to lack and slack. Read less