Red Lion Lake Buena Vista South/East Kissimmee

I chose this hotel for our family vacation to Orlando based on the great ratings it got on Expedia. However I was not impressed. The first room we were put in had a strong cigarette odor. Upon complaining they did give us a new room right away. The second room had some pros an cons. First the pros. 1. The hotel was built in 2018 so everything is relatively new. 2. The beds were comfortable. 3. The rooms are large. 4. The TV is huge. 5. The pool is heated. 6. The free coffee in the morning is tasty. The cons 1. The shower leaks all over the floor no matter what you do. 2. The hot tub was dirty to the point the water was yellow for two of the days 3. The lazy river is not very nice. 4. The rooms are not cleaned very well. 5. The Mexican Restaurant always looked deserted. 6. The area surrounding the hotel isn’t very nice. I can not recommend this hotel. Spend the few extra dollars and stay in a nicer hotel. Read less

Got a great price for the room so I didn't have high expectations but it was pretty great with a few exceptions. The line at check in was almost out the door even though they had three people working. The check in was smooth otherwise and the front desk help very courteous. The room was large and very clean. Unfortunately, the room has a horrible (HORRIBLE) low flush toilet, I won't go into details but it isn't really saving water if you have to flush four times to get things to go down. The shower could use a grab bar as the floor of the shower is very, very slippery. There is no coffee maker in the room as they have coffee in the lobby (we were driving so we brought our percolator and our own coffee). I will not go down and mingle with decent folk until I've had coffee so the no coffee maker would be a deal breaker if I was traveling by air. High marks for the staff, the comfy beds and, the cleaning lady. Low marks for the lack of TV channels, the toilet and, the slippery shower. Read less

Lets see check in was good. Got to the room and later found pet hair all over our sheets and pull out couch. They must not wash them here. Senior citizen pool lifeguard was a miserable person. Said we couldn’t use the slide as the other guard was on lunch. That was fine but it was her and someone else there. They need 3 lifeguards for the tiny pool? She was too busy talking to the other lifeguard. Then she and the other lifeguard leave. No one was watching the lazy river or slide. So funny. Do not waste your money here. Read less

We stayed at this hotel a years ago, it’s a nice, clean hotel newly renovated last year when we were here so the pool/ lazy river weren’t open yet. We haven’t ate at the restaurant either. The rooms are very spacious- two beds, closet, sink in and outside of the bathroom, small bench, tall and long table with fridge and microwave, 2 big chairs and a small table, our pack and play and we still had a lot of room. The bathrooms are a little smaller and the lighting is a little dark but the water pressure and temperature are great. This time the pool was open so we decided to try it out, it’s suppose to be heated but it definitely wasn’t and the hot tub was pretty hot so we didn’t go in it. The rules said you had to be 48” tall to go in the lazy river, after seeing a little guy in the pool we decided to ask the life guard what the deal was with the rule.. oh yea , the river is only open at certain times and there has to be life guards on duty but only for the river and slide which they seem to be school aged kids( pretty sure one was doing homework on her little rescue raft). After asking the life guard he told me it’s not really for the river but more for the slide.. ok understandable. My 3 year old and husband get in, it’s actually heated so my I take my 14 month old in, life guard tells me I need to have a life jacket on her which they have a rack of them provided. I ask if there is a difference in colors and he was unsure... ok..maybe you should have an idea of this at least....so I put life jacket on which are not your normal life jackets but the stiff foam ones that can be wiped clean easily. it’s all up in her face but we go round, next thing I know I see an ant and then She Starts SCREAMING, we rip her out of the pool and get the jacket and he swim suit off because she is being bitten by ants. My husband goes to take the life jacket back and there are more covered in ants, the life guard apologized but didn’t seem too concerned but said he’d let someone know. My husband went to the front desk just to inform them of the problem, they told us they would have the manager call in the morning. It has been a great hotel, great location and it’s not expensive. I just want to inform people with kids to be on the look out for anything in or in the life jackets. Read less

The hotel was clean, the staff was kind, the place is conveniently located near restaurants and shopping centers. My family were so looking forward to enjoy the pool and lazy river, which we found out to be only open after 4pm, and restricted to little kids, the 2 “not to inviting lifeguards” were only paying attention to the lazy river with 3 adults and didn’t care about the pool in which a couple of kids were playing. The pool’s water was cold and the wind just made it worse. To complete the disappointment, a family basically took control over the jacuzzi during the weekend and was not possible to get a spot in there, so forget about the after park relaxing pool experience! Beware of the park tickets you buy at their desk, they were very nice and informative people, but we needed to pay extra money at the park because the tickets have some type of restrictions and the clerk was not able to explain why, neither offered a reimbursement for the difference. Read less