Ritz Carlton Orlando Grande Lakes

Orlando, Florida

The hotel

At The Ritz-Carlton, Orlando, Grande Lakes you can take in the ambience while retaining a sense of sophistication. This resort offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. The Resort offers a wide selection of on-site activities with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (74)
  • Very good (4)
  • Average (1)
  • Poor (4)
  • Terrible (4)
Image of the Tripadvisor rating Middling, frustrating experience for ambassador guest

Jan 22, 2022 Tminstrel

Sub par experience specially for a ritz , at checkout I asked specifically to be emailed my folio. When I didn’t get it I called the hotel and was asked to call accounts by the person who answered the phone. Even when I explained that I stayed 120 nights in Marriott properties on average a year First spend 750 plus a night and then chase… Read more
Sub par experience specially for a ritz , at checkout I asked specifically to be emailed my folio. When I didn’t get it I called the hotel and was asked to call accounts by the person who answered the phone. Even when I explained that I stayed 120 nights in Marriott properties on average a year First spend 750 plus a night and then chase people to get the folio. Fantastic The stay wasn’t spectacular either. No special room, besides the handle on the coffee machine cabinet was broken so it wouldn’t stay open In contrast the new JW across town is one of the best properties in North America at 30 percent of cost and better service standards. Read less
Image of the Tripadvisor rating Hospitality on Steroids

Jan 20, 2022 AntonieseLR

This is my 2nd time, this month, at this Ritz and while I generally always receive great service but today was quite different. This is a little odd because I'm not easily impressed & I rarely leave reviews. I am actually a restaurant owner and have been in hospitality over 20 years so I can really appreciate when staff go above and beyond. I… Read more
This is my 2nd time, this month, at this Ritz and while I generally always receive great service but today was quite different. This is a little odd because I'm not easily impressed & I rarely leave reviews. I am actually a restaurant owner and have been in hospitality over 20 years so I can really appreciate when staff go above and beyond. I rushed down to catch breakfast at Highball & Harvest and I chose the Buffet..... I started off with Alix, who was a great server. Thank you Alix, I appreciate your attention to detail. Now, let me talk about Chef Donna. She made me feel like I was sitting at her home enjoying a meal as family!! She was making omelets and from the time I told her what I wanted, I could feel her radiating spirit. As I was waiting for my omelette, and made a little small talk, she said, "you can have a seat, I'll bring it out". As she sat the omelette, which was PERFECT, she noticed the 3 small pancakes that I had already put syrup on that came from the buffet and they didnt look fresh to her. She asked if she could make me some fresh pancakes. I replied sure and then she made the pancakes and brought them out to me. I then watched her communicate with several other guest, talking to them and making sure they didnt need anything as she was delivering their food. This is may be my 4th visit to H&H for the breakfast buffet and by far, it has been the best. Kudos H & H for having such great team members!! Read less
Image of the Tripadvisor rating Absolute Heaven

Jan 19, 2022 fairbankssheila

Loved this hotel. One of my favorite hotels ever and we’ve stayed at a lot over the years. The staff and service here was extremely friendly and professional. Housekeeping was impeccable-much appreciated during these days of stripped down COVID service. Thank You for spoiling my family-we can’t wait to return!
Image of the Tripadvisor rating Beautiful property-great service

Jan 19, 2022 nicenotnice Chelsea, Massachusetts

It all started with Heather at the front desk. She was super helpful and made us feel comfortable as soon as we walked in. Room was clean and amenities were synonymous with the Ritz Carlton brand. I’d definitely visit this property again.
Image of the Tripadvisor rating Exceeded expectations..

Jan 18, 2022 JackCharles0129 United States

Would 100% stay again if I was in the area. Phenomenal rooms, great pool. Close to area attractions. Food choices were plentiful. Don't hesitate to book, it is so worth it. I cannot find one thing to fault this resort on.