Ritz Carlton Orlando Grande Lakes

Orlando, Florida

The hotel

At The Ritz-Carlton, Orlando, Grande Lakes you can take in the ambience while retaining a sense of sophistication. This resort offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. The Resort offers a wide selection of on-site activities with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. there is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Bar
  • Spa
  • Families
  • Theme Parks
  • No Smoking
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Tennis
  • Restaurant

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2381)
  • Very good (593)
  • Average (238)
  • Poor (105)
  • Terrible (57)
Image of the Tripadvisor rating Bad experience but fantastic staff

May 12, 2020 AshandJay Sydney, Canada

My husband and I travelled here in December of 2019. We were extremely excited to stay at this property is it something we usually wouldn't be able to do. The property itself was amazing beautiful, clean and very welcoming. However the problem started to happen as we began to settle in our room. Our room was amazing, we were so happy with it, it… Read more
My husband and I travelled here in December of 2019. We were extremely excited to stay at this property is it something we usually wouldn't be able to do. The property itself was amazing beautiful, clean and very welcoming. However the problem started to happen as we began to settle in our room. Our room was amazing, we were so happy with it, it was large and clean. But the issue was the lack of soundproofing. Our downstairs neighbors were very drunk, screaming about sports. We called and told the staff, they knocked but the neighbors would not answer. Our room was moved at 11pm, but the room we were put in did not have a light in the fixture of the lamp, the bedding was bunged up and it was not as large or as tidy as our original. Come 1am, being unable to sleep due to the poor quality of the bed, I asked to be moved again. We were moved to a suite, it was amazing but no time to enjoy it as we had to catch a flight in the morning. The staff were stellar with all of this, and they took off all charges, however, we stayed on points anyway, and they were not given back to us. We were really excited to stay there, and as much as we loved the staff, our experience was ruined. We don't know if we will ever be able to have the opportunity to stay there again, as it is slightly above our price range. The major positive to bring out of this experience however is the staff. They are awesome, friendly and caring. Read less
Image of the Tripadvisor rating Outstanding service and hotel

Mar 23, 2020 SteveKMontreal Montreal

Every single member ofn the staff is totally focussed on excellent and warmth and it made the visit truly wonderful. The facilities are excellent and the pool and surrondings terrific. I highly recommend a walk to the farm close by.
Image of the Tripadvisor rating Absolutely loved it here

Mar 14, 2020 Smokie113 New York City, New York

Such a wonderful stay. Every need met. Perfectly kept property. I must acknowledge Martin who went above and beyond for us. Also I must acknowledge Daslin from housekeeping, who is so incredibly dedicated to her job and went out of her way to make my daughter feel special, she certainly is a valuable member of the RC team. The resort fee is well… Read more
Such a wonderful stay. Every need met. Perfectly kept property. I must acknowledge Martin who went above and beyond for us. Also I must acknowledge Daslin from housekeeping, who is so incredibly dedicated to her job and went out of her way to make my daughter feel special, she certainly is a valuable member of the RC team. The resort fee is well worth the amenities, valet was quick to have our car ready when we called in advance, the pool is large and heated, there is a nice kids area for little ones, it’s a quick 5 minute walk to the JW pool/lazy river. We have stayed at many Ritz Carlton properties and Grand Lakes is our new favorite. We will be back! Read less
Image of the Tripadvisor rating Everything was perfect except ..... spa !

Mar 8, 2020 Manon41_11 Quebec City, Canada

We absolutely loved our week at the Ritz ! The staff, the pool area, the golf and all the other installations ( fitness 👍🏻) and the restaurants! We had the Club lounge access and this was amazing ! The location to reach any destinations in Disney or Orlando area is great !!! I can’t recommend enough this hotel for business or family vacations… Read more
We absolutely loved our week at the Ritz ! The staff, the pool area, the golf and all the other installations ( fitness 👍🏻) and the restaurants! We had the Club lounge access and this was amazing ! The location to reach any destinations in Disney or Orlando area is great !!! I can’t recommend enough this hotel for business or family vacations ... you are in Orlando but you don’t « feel » it 😉 My only downside was regarding a facial booked at the Spa ; the worst by far I ever had so far and I travelled a lot ... she didn’t remove the mascara at the beginning ( only makeup I had) ... it mixed with all the creams ... when I came back to my room and check myself in the mirror it was like a mess ; black spot everywhere 🙄 On too of that I was charge 210$ instead of the 165 $ that was supposed to !!! Read less
Image of the Tripadvisor rating Nice resort, not too far from airport.

Mar 5, 2020 Strykk92 El Paso, Texas

I stayed here for a company meeting, so they had everything needed for big events. The room was very nice along with the overall property. It is connected to the J.W. Marriott, so you can stay at either hotel and enjoy both. It's not nearby any big attractions, shopping, etc. , but it's not far from the airport, so it's a quick drive/ride away.… Read more
I stayed here for a company meeting, so they had everything needed for big events. The room was very nice along with the overall property. It is connected to the J.W. Marriott, so you can stay at either hotel and enjoy both. It's not nearby any big attractions, shopping, etc. , but it's not far from the airport, so it's a quick drive/ride away. They have all that you would expect from a luxury resort, such as golf, spa, etc. I wish I could have done more, but since it was a business trip, there was no time to "enjoy" the amenities. Read less