Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change)

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (122)
  • Very good (8)
  • Average (6)
  • Poor (11)
  • Terrible (10)
Image of the Tripadvisor rating Loved my HydraFacial!

Aug 8, 2022 Kayla K

Shoutout to Jamie Shen for making my spa & facial experience an amazing one! She was very knowledgeable about skincare, and was able to answer all of my questions as well as provide me with some tips/advice to apply at home. I highly recommend seeing her if you go to the spa. She made me feel so welcomed and even treated me to a complimentary… Read more
Shoutout to Jamie Shen for making my spa & facial experience an amazing one! She was very knowledgeable about skincare, and was able to answer all of my questions as well as provide me with some tips/advice to apply at home. I highly recommend seeing her if you go to the spa. She made me feel so welcomed and even treated me to a complimentary glass of champagne to celebrate my upcoming wedding. Thank you so much, Jamie! You were wonderful. Read less
Image of the Tripadvisor rating BE CAREFUL! Our son was repeatedly punched and kicked at kids club here!

Aug 8, 2022 Robert K los angeles, ca

We recently stayed here and it was our worst Ritz experience. Our sun was repeatedly kicked and punched by another kid in the kids club. The staff did not inform us of this. And although the child was given a timeout he was allowed back when he continued to assault our child. The staff did not even inform us of this and refused to give us… Read more
We recently stayed here and it was our worst Ritz experience. Our sun was repeatedly kicked and punched by another kid in the kids club. The staff did not inform us of this. And although the child was given a timeout he was allowed back when he continued to assault our child. The staff did not even inform us of this and refused to give us details on the other child to press charges. It was only our son who told us and the staff later tried to deny them admit what had occurred. Shame on the Ritz Orlando Lakes the worst Ritz Carlton hotel in my opinion. I would be really careful if you are heading to this location and decide to use the kids club. The hotel gets very busy during peak times and there is little to no personalization or care. Read less
Image of the Tripadvisor rating A less theme park side of Orlando

Aug 5, 2022 bluemonk79 New York City, New York

Get the lakefront view. If you order early and use the Marriott App “Bon Voy” to book the prices are very reasonable as compared to booking last minute. Loved the balcony that comes with the lakefront rooms. This is the escape from the universal and Disney resorts “feel” so that the adults can enjoy the family vacation too.
Image of the Tripadvisor rating Customer service AMAZING!!!

Aug 5, 2022 tiarao147

I had the best stay with Ritz Carlton Orlando. We have been blown away with the service from the staff and one stand was Gurdeep. He really gave that extra level of service that was above and beyond. Cant wait for our next stay!
Image of the Tripadvisor rating Fabulous staff and accommodations

Aug 2, 2022 Annamarie M Riverside, California

Orlando is not my favorite place in the summer, but the staff at the Ritz Carlton made the stay so much better. After a long day, we took a swim which was delightful, after dinner about 30 minutes before closing, the pool staff, namely Keegen, was so gracious and accommodating as we ended our relaxation time. Even the next day, he was on duty and… Read more
Orlando is not my favorite place in the summer, but the staff at the Ritz Carlton made the stay so much better. After a long day, we took a swim which was delightful, after dinner about 30 minutes before closing, the pool staff, namely Keegen, was so gracious and accommodating as we ended our relaxation time. Even the next day, he was on duty and got our lounge chairs ready and took time to help out the servers in the hottest part of the day, The entire pool staff demonstrates excellence, but Keegen stood out with his compassion and genuine connection to this guest!!! Read less