Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$52 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (258)
  • Very good (22)
  • Average (14)
  • Poor (17)
  • Terrible (20)
Image of the Tripadvisor rating Family Orlando trip -Mariott weekend

Feb 28, 2024 425djibyf

Our stay was amazing and this is a very nice property from checking with Paola and help received by Charles Bellman who was outstanding and very helpful. The kids loved the property pool time, possibility to used the amenities of the JW hotel right next door was a good perk. Overall our stay was great and we will Definitely be back . Thanks… Read more
Our stay was amazing and this is a very nice property from checking with Paola and help received by Charles Bellman who was outstanding and very helpful. The kids loved the property pool time, possibility to used the amenities of the JW hotel right next door was a good perk. Overall our stay was great and we will Definitely be back . Thanks everyone Read less
Image of the Tripadvisor rating Great Service

Feb 18, 2024 Shelley J

As always, the service at the Ritz was superb. Pedro, our pool server, was beyond amazing. He went above and beyond. He was so kind when he spoke with us. We asked for some restaurant recommendations and he more than delivered. He wrote them all down and as predicted, they were amazing. Thank you for being a place where kindness and great service… Read more
As always, the service at the Ritz was superb. Pedro, our pool server, was beyond amazing. He went above and beyond. He was so kind when he spoke with us. We asked for some restaurant recommendations and he more than delivered. He wrote them all down and as predicted, they were amazing. Thank you for being a place where kindness and great service exist. Read less
Image of the Tripadvisor rating Service like others wish they had

Feb 15, 2024 HoosierWisdom Lowell, Indiana

It goes without saying that the Ritz is a beautiful facility that is well kept and clean. The feature that puts this hotel above most is the high quality service. They learn your name, they ask to help and they smile while assisting you. Not once did I feel that I was left waiting. Members of the staff help others when there is a rush. There… Read more
It goes without saying that the Ritz is a beautiful facility that is well kept and clean. The feature that puts this hotel above most is the high quality service. They learn your name, they ask to help and they smile while assisting you. Not once did I feel that I was left waiting. Members of the staff help others when there is a rush. There is no "not my job" attitude. Customer service is everyone's job at this Ritz Carlton. Excellent and I could not give it enough stars. Read less
Image of the Tripadvisor rating A 40th Birthday to Remember bc of the Staff

Feb 12, 2024 Rachel M

The team at the Ritz Carlton understood the importance of my trip and hit a home run! While I have family in Orlando and would be staying with the for the majority of the week, my husband and I decided to break away from our toddlers for one night to celebrate my 40th and our 8th wedding anniversary, and finally enjoy some time to reconnect. The… Read more
The team at the Ritz Carlton understood the importance of my trip and hit a home run! While I have family in Orlando and would be staying with the for the majority of the week, my husband and I decided to break away from our toddlers for one night to celebrate my 40th and our 8th wedding anniversary, and finally enjoy some time to reconnect. The 5star service started at check in where we were welcomed warmly and given personalized direction and recommendations for our stay. We kicked off the evening with dinner at Knife and Spoon, were we experienced Michelin-level service and cuisine. My husband (always typically frugal) wasn’t too thrilled about the idea initially but after taking the first bite of his Wagyu steak exclaimed “I take it all back. This is the best steak of my life and totally worth it.” He then proceeded to finish off my Bolognese (I only left some bc I was full). We walked off our dinner with a walk around the property and even at night, it was gorgeous and perfectly kept, with enough staff across the grounds in case you get lost. After a wonder nights sleep, we ordered room service for breakfast and our server noticed a birthday card and told me he world be right back. He returned with a birthday gift of chocolates and wine for us to celebrate with later, and a card he signed himself. Once the coffee hit, we welcomed our girls and my mom over for a day at the pool which was heated to a perfect 82° in February. We made our way over to the JW side of the resort for the water slides and the poolside service was impeccable. The 18 hours we spent at the Ritz and JW was the highlight of my birthday and my family’s weekend and I wish I could relive it all over again. Read less
Image of the Tripadvisor rating Great stay and great location

Feb 9, 2024 B540YSjohns

We had a great time at the Ritz Carlton Orlando Grande Lakes on February 3 to February 4 for a one night stay to celebrate my late birthday when we got to the resort, the valet people were very nice and when we checked and we were originally booked guest room, two queen beds, lakefront view which they upgraded to us on the resort view, but then we… Read more
We had a great time at the Ritz Carlton Orlando Grande Lakes on February 3 to February 4 for a one night stay to celebrate my late birthday when we got to the resort, the valet people were very nice and when we checked and we were originally booked guest room, two queen beds, lakefront view which they upgraded to us on the resort view, but then we asked if we could get a complementary upgrade to an executive suite and since my mom who is a platinum elite member with Bonvoy they said normally it’s $600 to upgrade but the man at the front desk took a look and said that they could try to upgrade us to executive suite on the first floor, and when we first came into the executive suite, this was our first time we were staying in a refurbished sweet it had everything we needed for a one night stay I slept on the sofa bed and it felt very comfortable as well as the table where I could have room service delivered to me, as well as my parents the Half bathroom was very nice and well appointed and was very convenient to get to and the view was nice because we had two balconies and it was great to sit outside. My parents slept in the king bed and it was very comfortable and it felt like you were sleeping on a cloud, but I could just say everything was nice even their bathroom. It had a tub and a shower. We did use the tub and the shower and it felt great and the parlor room was nice to get ready for dinner and stuff however, we did not do that much at this hotel because of timing stuff but we did enjoy the pool and the hot tub there. It was a very nice time. And when we woke up, we headed to breakfast at highball and harvest and the food was good they are but I have to mention we also went to highball and harvest on the first day of our stay to have some of their bar bites and they were actually pretty good as well but everything was nice and I just wanna give a special shout out to the front desk people and the housekeeping people who go above and beyond to clean the rooms for everybody and expedite the check in process, but overall it was a great stay. I had no problems at all, and I hope to come back again in the near future. Thank you Valarie, John and Greg Stella Read less